velda Posted August 23, 2005 Report Share Posted August 23, 2005 (edited) I swear I'm going to scream! I just got a new computer (thru rent to own, yes it's under warranty but then I'd be without it for who knows how long ) I went from a 7 year old computer that finally lost sound and colour to a brand new XP computer. I rebooted the other day and now I have NO sound. My daughter was also playing her music quite loud prior too, but we've tried 3 sets of speakers. I also cannot get sound from plugging in headphones both in the back and in the front. I'm not to familiar with XP yet so I'm not sure where to go to check things out. I did find Start>Control Panel>Sound,Speech and Audio Devices>Sounds and Audio Device and it says I have no audio device. The device it should be using is C-Media AC-97 ....I've tried going thru the troubleshooting but it doesn't get me anywhere. It says the device cannot start (code 10)Edited to say that I have tried to update the driver, but there were no newer updatesCan anyone help me fix this without having to take it in? Thanks Velda Edited August 23, 2005 by velda Quote Link to post Share on other sites
bearskin Posted August 23, 2005 Report Share Posted August 23, 2005 did you do updates...this seems to be a common problem when you update...download the drivers and reinstall. Quote Link to post Share on other sites
velda Posted August 23, 2005 Author Report Share Posted August 23, 2005 If you mean windows updates yes...that's about when it happened, which was why I was rebooting. Now as I said I'm not too familiar with XP...I uninstalled it but now how do I reinstall it? I can't find it anywhere now to find a reinstall?? ThanksVelda Quote Link to post Share on other sites
velda Posted August 23, 2005 Author Report Share Posted August 23, 2005 Alright I rebooted and it found new hardware, tried to update the drivers and I'm back to square one....no new drivers...won't start error (code 10) and no sound Quote Link to post Share on other sites
bearskin Posted August 23, 2005 Report Share Posted August 23, 2005 (edited) go into device manager, sound, and remove any drivers...then reboot...xp should see you sound card and look for new drivers...the drivers should be on the windows disk or the driver disk if you have them...otherwise you'll have to go to the product website and download them..I'm sorry that I can't be of much help as I don't use xp...please wait for some of the xp guys..they will help you more than I can...have a good day. Edited August 23, 2005 by bearskin Quote Link to post Share on other sites
velda Posted August 23, 2005 Author Report Share Posted August 23, 2005 Thanks Bearskin.....I did find a driver patch thru google and I'm going to give it a try, as it was reported to fix the Code 10 error. Thanks for trying Velda Quote Link to post Share on other sites
The Dragon Slayer Posted August 23, 2005 Report Share Posted August 23, 2005 If you have updated from the Hardware section in Window Update with C-Media driver, you'll have no sound. Roll back the driver and you have the sound back. Or, go to the link below and update your driver. http://www.realtek.com.tw/downloads/dlac97...8&Software=TrueIt all worked out for me in the end. Except for critical updates, do not blindly accept the Software and Hardward updates. Read the details first. Since then, I go to the hardware manufacturer's site for driver updates. Forget the Window Update. Quote Link to post Share on other sites
velda Posted August 23, 2005 Author Report Share Posted August 23, 2005 (edited) well that didn't help, I'm still lost with no sound (ooops this comment is not directed at you dragon...it was for the updated driver that I downloaded, it didn't work...)Trying to roll back and updating the driver you suggested, dragon...I'll be back Edited August 23, 2005 by velda Quote Link to post Share on other sites
velda Posted August 23, 2005 Author Report Share Posted August 23, 2005 I luv you!!!!!! Thank you SOOOO much! I've been going crazy and I now have sound you're awesome!!! Quote Link to post Share on other sites
The Dragon Slayer Posted August 23, 2005 Report Share Posted August 23, 2005 Glad to help out. I was fooled by Microsoft too! Lesson learned. Quote Link to post Share on other sites
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