scribe3 Posted August 18, 2014 Report Share Posted August 18, 2014 Hello, So, about two or three times a week, when I turn on my TV, it will not show a picture I can only hear the sound. I called "DirecTV" and they told me to switch to the dvd player, to see if it would play a dvd. The TV played the dvd fine, and had a great picture, so they seem to think it was the HDMI Cable. They told me to unplug it wait 10 seconds, and when I plugged it back up it worked fine. Last w/end I bought a new cable, and today the TV went black a again and I had to unplug it again. I was wondering if any of you guy's have any ideas, DirecTV doesn't think it's the TV because it played the dvd just fine. Quote Link to post Share on other sites
flashh4 Posted August 18, 2014 Report Share Posted August 18, 2014 Do they have a box to plug into your tv ? I would have then check it or let me try a new one. Also you did have electric when it went black ? Does the black out last till you correct it in some way ? Just some thoughts that came to mind ! Chuck Quote Link to post Share on other sites
scribe3 Posted August 20, 2014 Author Report Share Posted August 20, 2014 Yes, the blackout last until, I unplug the power, and wait 10 seconds, and plug it back in. I have the DIRECTV"genie" so it takes a few minutes to reboot itself and then the TV works fine, the picture is great. I don't believe the electric went out when initially I started having this problem. It may be a good idea to call them, and ask if I can try another box, if the problem not with the TV, then it must be with the "Genie" Quote Link to post Share on other sites
flashh4 Posted August 20, 2014 Report Share Posted August 20, 2014 I agree with your diagnosis ! Let us know how you make out in case others may get the same problem !! Chuck Quote Link to post Share on other sites
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