Slow running

davew3232 · October 27, 2013

Chuck my laptop in loading pages slow games are slow pretty much everything about it from start up on is just way slow

flashh4 · October 27, 2013

Howdy Dave and welcome to BestTechie !!!

My name is flashh4 (Chuck) and i will be assisting you with the cleaning of your computer.

Run these 1 at a time & post each log as you get it ! Work them as your time permits you to !!

If you don't understand something, please don't hesitate to ask for clarification before proceeding !!! You can PM me if you need to !!
Do Not Remove anything or run any tools/programs until advised to do so !

Perform all actions in the order given.

Please stay with us until we give you the "All Clean Speech"! Just because the problem has stopped it may still need some clean-up !

Please note that all instructions given are customized for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the Malware Removal forum and wait for help.

===================================

AdwCleaner

Please download adwcleaner by Xplode onto your desktop.
Double click on AdwCleaner.exe to run the tool again.
       Windows XP : Double click on the icon to run it.

       Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"

    *Click on the Scan button.
    *AdwCleaner will begin to scan your computer like it did before.
    *After the scan has finished...
    *This time, click on the Clean button.
    *Press OK when asked to close all programs and follow the onscreen prompts.
    *Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    *After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
    *Copy and paste the contents of that logfile in your next reply.
    *A copy of that logfile will also be saved in the C:\AdwCleaner folder.

NEXT

    Please download Junkware Removal Tool and save to your desk top.

    Shut down your protection software now to avoid potential conflicts.

    * Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    * The tool will open and start scanning your system.
    * Please be patient as this can take a while to complete depending on your system's specifications.
    * On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    * Post the contents of JRT.txt into your next reply !

Re-Boot your computer now !!

NEXT

MALWAREBYTES with Pics:

Please download Malwarebytes' Anti-Malware to your desktop.

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform quick scan, then click Scan.

When the scan is complete, click OK, then Show Results to view the results.

    * Then click Remove Selected .
    * When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
    * Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Please don't attach the scans / logs, use "copy/paste".

Post next:
1. AdwCleaner Log
2. Junkware Removal Log
3. Malwarebytes log
Thanks
Chuck

Ok this will get you started for tonight & i will read the logs/reports in the morning & have another fix for you !!

davew3232 · October 27, 2013

# AdwCleaner v3.010 - Report created 26/10/2013 at 22:06:46

# Updated 20/10/2013 by Xplode

# Operating System : Windows 8 (64 bits)

# Username : Dave - LAPTOP

# Running from : C:\Users\Dave\Downloads\adwcleaner.exe

# Option : Scan

***** [ Services ] *****

Service Found : CltMngSvc

Service Found : vToolbarUpdater17.0.12

***** [ Files / Folders ] *****

File Found : C:\END

File Found : C:\Windows\System32\roboot64.exe

File Found : C:\Windows\System32\Tasks\Funmoods

Folder Found : C:\Users\Dave\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

Folder Found C:\Program Files (x86)\Common Files\AVG Secure Search

Folder Found C:\Program Files (x86)\Conduit

Folder Found C:\Program Files (x86)\file scout

Folder Found C:\Program Files (x86)\optimizer pro

Folder Found C:\Program Files (x86)\Searchprotect

Folder Found C:\Program Files (x86)\SweetTunes

Folder Found C:\ProgramData\Conduit

Folder Found C:\ProgramData\IBUpdaterService

Folder Found C:\ProgramData\Tarma Installer

Folder Found C:\Searchprotect

Folder Found C:\Users\Dave\AppData\Local\Conduit

Folder Found C:\Users\Dave\AppData\LocalLow\Conduit

Folder Found C:\Users\Dave\AppData\LocalLow\PriceGong

Folder Found C:\Users\Dave\AppData\LocalLow\SweetTunes

Folder Found C:\Users\Dave\AppData\Roaming\Conduit

Folder Found C:\Users\Dave\AppData\Roaming\DefaultTab

Folder Found C:\Users\Dave\AppData\Roaming\file scout

Folder Found C:\Users\Dave\AppData\Roaming\Funmoods

Folder Found C:\Users\Dave\AppData\Roaming\OpenCandy

Folder Found C:\Users\Dave\AppData\Roaming\PerformerSoft

Folder Found C:\Users\Dave\AppData\Roaming\Searchprotect

Folder Found C:\Users\Dave\Documents\optimizer pro

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\968bd9b738e917

Key Found : HKCU\Software\APN PIP

Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}

Key Found : HKCU\Software\AppDataLow\Software\Conduit

Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes

Key Found : HKCU\Software\AppDataLow\Software\Crossrider

Key Found : HKCU\Software\AppDataLow\Software\PriceGong

Key Found : HKCU\Software\AppDataLow\Software\smartbar

Key Found : HKCU\Software\AppDataLow\Software\SweetTunes

Key Found : HKCU\Software\AppDataLow\Toolbar

Key Found : HKCU\Software\Conduit

Key Found : HKCU\Software\Cr_Installer

Key Found : HKCU\Software\filescout

Key Found : HKCU\Software\InstallCore

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{5FEC7248-515C-47BE-AB0A-6BC547472DEA}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5FEC7248-515C-47BE-AB0A-6BC547472DEA}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Found : HKCU\Software\SearchProtect

Key Found : HKCU\Software\Softonic

Key Found : [x64] HKCU\Software\APN PIP

Key Found : [x64] HKCU\Software\Conduit

Key Found : [x64] HKCU\Software\Cr_Installer

Key Found : [x64] HKCU\Software\filescout

Key Found : [x64] HKCU\Software\InstallCore

Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

Key Found : [x64] HKCU\Software\SearchProtect

Key Found : [x64] HKCU\Software\Softonic

Key Found : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}

Key Found : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}

Key Found : HKLM\SOFTWARE\968bd9b738e917

Key Found : HKLM\Software\AVG Security Toolbar

Key Found : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Found : HKLM\SOFTWARE\Classes\AppID\{72D89EBF-0C5D-4190-91FD-398E45F1D007}

Key Found : HKLM\SOFTWARE\Classes\AppID\{960DF771-CFCB-4E53-A5B5-6EF2BBE6E706}

Key Found : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Key Found : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}

Key Found : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}

Key Found : HKLM\SOFTWARE\Classes\AppID\esrv.EXE

Key Found : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

Key Found : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Found : HKLM\SOFTWARE\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{5FEC7248-515C-47BE-AB0A-6BC547472DEA}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{75A4D144-506D-4BE5-81DB-EC7DA1E7F840}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{AC29227E-AC4E-438F-B1D8-9E588C29D26A}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}

Key Found : HKLM\SOFTWARE\Classes\esrv.funmoodsESrvc

Key Found : HKLM\SOFTWARE\Classes\esrv.funmoodsESrvc.1

Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Found : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}

Key Found : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}

Key Found : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Found : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Found : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol

Key Found : HKLM\SOFTWARE\Classes\S

Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3311875

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967}

Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Api

Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1

Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Layers

Key Found : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1

Key Found : HKLM\Software\Conduit

Key Found : HKLM\Software\DataMngr

Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\pgafcinpmmpklohkojmllohdhomoefph

Key Found : HKLM\Software\InstallCore

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{26C8C7C7-24CA-47D9-9CC9-7744240B53AF}

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C87FC351-A80D-43E9-9A86-CF1E29DC443A}

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F8AB61A6-C734-45B0-94CE-DF735E70CB3B}

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5FEC7248-515C-47BE-AB0A-6BC547472DEA}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{AC29227E-AC4E-438F-B1D8-9E588C29D26A}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect

Key Found : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin

Key Found : HKLM\Software\PIP

Key Found : HKLM\Software\SearchProtect

Key Found : HKLM\Software\SweetTunes

Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}

Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}

Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B}

Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

Key Found : [x64] HKLM\SOFTWARE\Tarma Installer

Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{5FEC7248-515C-47BE-AB0A-6BC547472DEA}]

Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{5FEC7248-515C-47BE-AB0A-6BC547472DEA}]

Value Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [searchProtect]

Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{5FEC7248-515C-47BE-AB0A-6BC547472DEA}]

Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{5FEC7248-515C-47BE-AB0A-6BC547472DEA}]

Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [searchProtectAll]

Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]

Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16537

-\\ Mozilla Firefox v

-\\ Google Chrome v30.0.1599.101

[ File : C:\Users\Dave\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Found : homepage

*************************

AdwCleaner[R0].txt - [12660 octets] - [26/10/2013 22:06:46]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [12721 octets] ##########

davew3232 · October 27, 2013