curt440 Posted June 1, 2005 Report Share Posted June 1, 2005 Logfile of HijackThis v1.99.1have had trouble w internet explorer shutting down.have had kernel32 and spool32 errors. using spybot search and destroy adwaaware and norton.but no probs show on scans..am not a real pro at this wonder if hardsware or softwhere issue? or spywhere or malware issue appreciate any help.Scan saved at 10:42:38 PM, on 5/31/2005Platform: Windows ME (Win9x 4.90.3000)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\SYSTEM\KERNEL32.DLLC:\WINDOWS\SYSTEM\MSGSRV32.EXEC:\WINDOWS\SYSTEM\mmtask.tskC:\WINDOWS\SYSTEM\MPREXE.EXEC:\WINDOWS\SYSTEM\MSTASK.EXEC:\WINDOWS\EXPLORER.EXEC:\WINDOWS\SYSTEM\RESTORE\STMGR.EXEC:\WINDOWS\TASKMON.EXEC:\WINDOWS\SYSTEM\SYSTRAY.EXEC:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXEC:\WINDOWS\TPPALDR.EXEC:\WINDOWS\SYSTEM\WMIEXE.EXEC:\PROGRAM FILES\ICQLITE\ICQLITE.EXEC:\WINDOWS\SYSTEM\QTTASK.EXEC:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXEC:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXEC:\WINDOWS\SYSTEM\DDHELP.EXEC:\WINDOWS\NOTEPAD.EXEC:\WINDOWS\DESKTOP\HIJACKTHIS.EXER1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?pgdoc (obfuscated)R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?pgdoc (obfuscated)R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://google.icq.com/search/search_frame.phpR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://google.icq.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blankR0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blankR0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blankR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blankR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:24491R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\PROGRAM FILES\ICQTOOLBAR\TOOLBAR.DLLF1 - win.ini: run=C:\WINDOWS\..\PROGRA~1\COMMON~1\MICROS~1\MSINFO\info32.exe O2 - BHO: iWon BHO - {C298FB42-E3E2-11D3-ADCD-0050DAC24E8F} - C:\PROGRAM FILES\IWON\IWONBAR\1.BIN\IWONBAR.DLL__SpybotSDDisabled (file missing)O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dllO2 - BHO: Yahoo! Companion BHO - {13F537F0-AF09-11d6-9029-0002B31F9E59} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_4.DLLO2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLLO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dllO3 - Toolbar: i&Won Co-Pilot - {CA0B9B71-C2AF-11D3-B376-0800460222F0} - C:\PROGRAM FILES\IWON\IWONBAR\1.BIN\IWONBAR.DLLO3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dllO3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_4.DLLO3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCXO3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLLO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dllO3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\PROGRAM FILES\ICQTOOLBAR\TOOLBAR.DLLO4 - HKLM\..\Run: [scanRegistry] C:\WINDOWS\scanregw.exe /autorunO4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exeO4 - HKLM\..\Run: [systemTray] SysTray.ExeO4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NAVAPW32.EXEO4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\TPPALDR.EXEO4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXEO4 - HKLM\..\Run: [iCQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimizeO4 - HKLM\..\Run: [WeatherOnTray] C:\PROGRAM FILES\HOTBAR\BIN\4.5.3.0\WEATHERONTRAY.EXEO4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottimeO4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrSchemeO4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exeO4 - HKLM\..\RunServices: [scriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -regO4 - HKLM\..\RunServices: [schedulingAgent] mstask.exeO4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quietO4 - HKCU\..\RunOnce: [iCQ Lite] C:\PROGRAM FILES\ICQLITE\ICQLITE.EXE -traybootO4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXEO8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.htmlO8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.htmlO8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.htmlO8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.htmlO8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.htmlO8 - Extra context menu item: &ICQ Toolbar Search - res://C:\PROGRAM FILES\ICQTOOLBAR\TOOLBAR.DLL/SEARCH.HTMLO9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\COMPANION\MODULES\MESSMOD2\V4\YHEXBMES.DLLO9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\COMPANION\MODULES\MESSMOD2\V4\YHEXBMES.DLLO9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htmO9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htmO9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exeO9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exeO12 - Plugin for .wma: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npdsplay.dllO14 - IERESET.INF: START_PAGE_URL=http://msnmember.msn.comO16 - DPF: {CA0B9B6D-C2AF-11D3-B376-0800460222F0} - http://www.iwon.com/ct/toolbar/iwonbar1,0,2,1.cabO16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/...ymmapi_0410.dllO16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} (iWon Progressive Counter) - http://download.iwon.com/ct/pm3/iwonpm_6_1,0,2,5.cabO16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cabO16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CABO16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/27efb6bffd0eba8d5d15/...ip/RdxIE601.cabO16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://64.124.45.181/downloads/ccpm_0237.cabO16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...ol_v1-0-3-9.cabO16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697516} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp6_mp3.cabO18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLLO19 - User stylesheet: (file missing) Link to post Share on other sites
OldTimer Posted June 2, 2005 Report Share Posted June 2, 2005 Hello curt440 and welcome to the BT forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.Step #1Download Cwshredder.exe and save it to a folder of its own. Start the program and click on the Check for Update button. If an update is available then download and install it. Close the program (do not run it yet).Download CCleaner and install it but do not run it yet.Step #2Restart in Safe ModeRestart the computer.As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.Use the arrow keys to select the Safe Mode menu item.Press the Enter key.Step #3Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?pgdoc (obfuscated)R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?pgdoc (obfuscated)R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blankR0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blankR0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blankR1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blankR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blankR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:24491R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =F1 - win.ini: run=C:\WINDOWS\..\PROGRA~1\COMMON~1\MICROS~1\MSINFO\info32.exeO2 - BHO: iWon BHO - {C298FB42-E3E2-11D3-ADCD-0050DAC24E8F} - C:\PROGRAM FILES\IWON\IWONBAR\1.BIN\IWONBAR.DLL__SpybotSDDisabled (file missing)O3 - Toolbar: i&Won Co-Pilot - {CA0B9B71-C2AF-11D3-B376-0800460222F0} - C:\PROGRAM FILES\IWON\IWONBAR\1.BIN\IWONBAR.DLLO3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLLO4 - HKLM\..\Run: [WeatherOnTray] C:\PROGRAM FILES\HOTBAR\BIN\4.5.3.0\WEATHERONTRAY.EXEO9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htmO9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htmO16 - DPF: {CA0B9B6D-C2AF-11D3-B376-0800460222F0} - http://www.iwon.com/ct/toolbar/iwonbar1,0,2,1.cabO16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} (iWon Progressive Counter) - http://download.iwon.com/ct/pm3/iwonpm_6_1,0,2,5.cabO16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CABO16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/27efb6bffd0eba8d5d15/...ip/RdxIE601.cabO16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697516} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp6_mp3.cabO18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLLO19 - User stylesheet: (file missing)Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.Step #4We need to make sure all hidden files are showing so please:Click Start.Open My Computer.Select the Tools menu and click Folder Options.Select the View tab.Under the Hidden files and folders heading select Show hidden files and folders.Uncheck the Hide file extensions for known types option.Uncheck the Hide protected operating system files (recommended) option.Click Yes to confirm.Click OK.Find the following files/folders and delete them (don't worry if they are already gone):C:\PROGRAM FILES\IWON\ <--folderC:\PROGRAM FILES\TOOLBAR\ <--folderC:\PROGRAM FILES\HOTBAR\ <--folderStep #5Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.Step #6Run CWShredderDouble-click on CWShredder.exe.Click "Fix ->" and click "OK" at the prompt.CWShredder will scan and clean your system of CWS files.Click "Next->" and then "Exit".Step #7Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro HousecallBitDefender On-Line Virus ScanPanda ActiveScaneTrust Antivirus Web ScannerMake sure that you choose "fix" or "clean".Step #8AdAware SE v1.06 (this is a new version so if you are still using 1.05 then uninstall it and download this version)Download, install, update, configure and run a scan with Ad-aware SE: Download and Install AdAware SE Personal v1.06, keeping the default options. However, some of the settings will need to be changed before your first scan.Close ALL windows except Ad-Aware SE.Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:In the ‘General’ window make sure the following are selected in green:Under Safety:Automatically save log-file[*]Automatically quarantine objects prior to removal[*]Safe Mode (always request confirmation)[*]Under Definitions:Prompt to update outdated definitions - set the number of days[*]Click on the ‘Scanning’ button on the left and select in green:Under Driver, Folders & Files:Scan Within Archives[*]Under Select drives & folders to scan:choose all hard drives[*]Under Memory & Registry: all greenScan Active ProcessesScan RegistryDeep Scan RegistryScan my IE favorites for banned URL’sScan my Hosts file[*]Click on the ‘Advanced’ button on the left and select in green:Under Shell Integration:Move deleted files to recycle bin[*]Under Logfile Detail Level: all greeninclude addtional object informationDESELECT - include negligible objects informationinclude environment information[*]Under Alternate Data Streams:Don't log streams smaller than 0 bytesDon't log ADS with the following names: CA_INOCULATEIT[*]Click the ‘Tweak’ button and select in green:Under ‘Scanning Engine’:Unload recognized processes during scanningScan registry for all users instead of current user only[*]Under ‘Cleaning Engine’:Let Windows remove files in use at next reboot[*]Under Log Files:Include basic Ad-aware SE settings in logfileInclude additional Ad-aware SE settings in logfilePlease do not check: Include Module list in logfile[*]Click on ‘Proceed’ to save the settings.[*]Click ‘Start’[*]Choose 'Perform Full System Scan'[*]DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.[*]Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.[*]If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window[*]Save the log file when it asks and then click ‘Finish’[*]REBOOT to complete the removal of what Ad-Aware SE found.Step #9OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.OT Link to post Share on other sites
curt440 Posted June 3, 2005 Author Report Share Posted June 3, 2005 Thank you so much for the info...I will do the deed sometime this weekend. I'll let you know the results. Again thank you Link to post Share on other sites
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