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Logfile of HijackThis v1.99.1

have had trouble w internet explorer shutting down.have had kernel32 and spool32 errors. using spybot search and destroy adwaaware and norton.but no probs show on scans..am not a real pro at this wonder if hardsware or softwhere issue? or spywhere or malware issue appreciate any help.

Scan saved at 10:42:38 PM, on 5/31/2005

Platform: Windows ME (Win9x 4.90.3000)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL

C:\WINDOWS\SYSTEM\MSGSRV32.EXE

C:\WINDOWS\SYSTEM\mmtask.tsk

C:\WINDOWS\SYSTEM\MPREXE.EXE

C:\WINDOWS\SYSTEM\MSTASK.EXE

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE

C:\WINDOWS\TASKMON.EXE

C:\WINDOWS\SYSTEM\SYSTRAY.EXE

C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE

C:\WINDOWS\TPPALDR.EXE

C:\WINDOWS\SYSTEM\WMIEXE.EXE

C:\PROGRAM FILES\ICQLITE\ICQLITE.EXE

C:\WINDOWS\SYSTEM\QTTASK.EXE

C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE

C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE

C:\WINDOWS\SYSTEM\DDHELP.EXE

C:\WINDOWS\NOTEPAD.EXE

C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?pgdoc (obfuscated)

R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?pgdoc (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://google.icq.com/search/search_frame.php

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://google.icq.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:24491

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\PROGRAM FILES\ICQTOOLBAR\TOOLBAR.DLL

F1 - win.ini: run=C:\WINDOWS\..\PROGRA~1\COMMON~1\MICROS~1\MSINFO\info32.exe

O2 - BHO: iWon BHO - {C298FB42-E3E2-11D3-ADCD-0050DAC24E8F} - C:\PROGRAM FILES\IWON\IWONBAR\1.BIN\IWONBAR.DLL__SpybotSDDisabled (file missing)

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O2 - BHO: Yahoo! Companion BHO - {13F537F0-AF09-11d6-9029-0002B31F9E59} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_4.DLL

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: i&Won Co-Pilot - {CA0B9B71-C2AF-11D3-B376-0800460222F0} - C:\PROGRAM FILES\IWON\IWONBAR\1.BIN\IWONBAR.DLL

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_4.DLL

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\PROGRAM FILES\ICQTOOLBAR\TOOLBAR.DLL

O4 - HKLM\..\Run: [scanRegistry] C:\WINDOWS\scanregw.exe /autorun

O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe

O4 - HKLM\..\Run: [systemTray] SysTray.Exe

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE

O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\TPPALDR.EXE

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE

O4 - HKLM\..\Run: [iCQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize

O4 - HKLM\..\Run: [WeatherOnTray] C:\PROGRAM FILES\HOTBAR\BIN\4.5.3.0\WEATHERONTRAY.EXE

O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe

O4 - HKLM\..\RunServices: [scriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg

O4 - HKLM\..\RunServices: [schedulingAgent] mstask.exe

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet

O4 - HKCU\..\RunOnce: [iCQ Lite] C:\PROGRAM FILES\ICQLITE\ICQLITE.EXE -trayboot

O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html

O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html

O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html

O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html

O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html

O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\PROGRAM FILES\ICQTOOLBAR\TOOLBAR.DLL/SEARCH.HTML

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\COMPANION\MODULES\MESSMOD2\V4\YHEXBMES.DLL

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\COMPANION\MODULES\MESSMOD2\V4\YHEXBMES.DLL

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe

O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe

O12 - Plugin for .wma: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npdsplay.dll

O14 - IERESET.INF: START_PAGE_URL=http://msnmember.msn.com

O16 - DPF: {CA0B9B6D-C2AF-11D3-B376-0800460222F0} - http://www.iwon.com/ct/toolbar/iwonbar1,0,2,1.cab

O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/...ymmapi_0410.dll

O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} (iWon Progressive Counter) - http://download.iwon.com/ct/pm3/iwonpm_6_1,0,2,5.cab

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab

O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/27efb6bffd0eba8d5d15/...ip/RdxIE601.cab

O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://64.124.45.181/downloads/ccpm_0237.cab

O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...ol_v1-0-3-9.cab

O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697516} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp6_mp3.cab

O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL

O19 - User stylesheet: (file missing)

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Hello curt440 and welcome to the BT forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download Cwshredder.exe and save it to a folder of its own. Start the program and click on the Check for Update button. If an update is available then download and install it. Close the program (do not run it yet).

Download CCleaner and install it but do not run it yet.

Step #2

Restart in Safe Mode

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.

Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:

  • R1 - HKCU\Software\Microsoft\Internet Explorer,Search =
http://acc.count-all.com/--/?pgdoc (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://acc.count-all.com/--/?pgdoc (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:24491
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F1 - win.ini: run=C:\WINDOWS\..\PROGRA~1\COMMON~1\MICROS~1\MSINFO\info32.exe
O2 - BHO: iWon BHO - {C298FB42-E3E2-11D3-ADCD-0050DAC24E8F} - C:\PROGRAM FILES\IWON\IWONBAR\1.BIN\IWONBAR.DLL__SpybotSDDisabled (file missing)
O3 - Toolbar: i&Won Co-Pilot - {CA0B9B71-C2AF-11D3-B376-0800460222F0} - C:\PROGRAM FILES\IWON\IWONBAR\1.BIN\IWONBAR.DLL
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O4 - HKLM\..\Run: [WeatherOnTray] C:\PROGRAM FILES\HOTBAR\BIN\4.5.3.0\WEATHERONTRAY.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {CA0B9B6D-C2AF-11D3-B376-0800460222F0} - http://www.iwon.com/ct/toolbar/iwonbar1,0,2,1.cab
O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} (iWon Progressive Counter) - http://download.iwon.com/ct/pm3/iwonpm_6_1,0,2,5.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/27efb6bffd0eba8d5d15/...ip/RdxIE601.cab
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697516} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp6_mp3.cab
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL
O19 - User stylesheet: (file missing)

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:

  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.

Find the following files/folders and delete them (don't worry if they are already gone):

  • C:\PROGRAM FILES\IWON\ <--folder
    C:\PROGRAM FILES\TOOLBAR\ <--folder
    C:\PROGRAM FILES\HOTBAR\ <--folder

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Run CWShredder

  • Double-click on CWShredder.exe.
  • Click "Fix ->" and click "OK" at the prompt.
  • CWShredder will scan and clean your system of CWS files.
  • Click "Next->" and then "Exit".

Step #7

Reboot normally and run at least 2 of the following on-line virus scans:

Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
eTrust Antivirus Web Scanner

Make sure that you choose "fix" or "clean".

Step #8

AdAware SE v1.06 (this is a new version so if you are still using 1.05 then uninstall it and download this version)

Download, install, update, configure and run a scan with Ad-aware SE:

  1. Download and Install AdAware SE Personal v1.06, keeping the default options. However, some of the settings will need to be changed before your first scan.
  2. Close ALL windows except Ad-Aware SE.
  3. Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  4. Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:

    1. In the ‘General’ window make sure the following are selected in green:
      1. Under Safety:
        • Automatically save log-file

[*]Automatically quarantine objects prior to removal

[*]Safe Mode (always request confirmation)

[*]Under Definitions:

  • Prompt to update outdated definitions - set the number of days

[*]Click on the ‘Scanning’ button on the left and select in green:

  1. Under Driver, Folders & Files:
    • Scan Within Archives

[*]Under Select drives & folders to scan:

  • choose all hard drives

[*]Under Memory & Registry: all green

  • Scan Active Processes
  • Scan Registry
  • Deep Scan Registry
  • Scan my IE favorites for banned URL’s
  • Scan my Hosts file

[*]Click on the ‘Advanced’ button on the left and select in green:

  1. Under Shell Integration:
    • Move deleted files to recycle bin

[*]Under Logfile Detail Level: all green

  • include addtional object information
  • DESELECT - include negligible objects information
  • include environment information

[*]Under Alternate Data Streams:

  • Don't log streams smaller than 0 bytes
  • Don't log ADS with the following names: CA_INOCULATEIT

[*]Click the ‘Tweak’ button and select in green:

  1. Under ‘Scanning Engine’:
    • Unload recognized processes during scanning
    • Scan registry for all users instead of current user only

[*]Under ‘Cleaning Engine’:

  • Let Windows remove files in use at next reboot

[*]Under Log Files:

  • Include basic Ad-aware SE settings in logfile
  • Include additional Ad-aware SE settings in logfile
  • Please do not check: Include Module list in logfile

[*]Click on ‘Proceed’ to save the settings.

[*]Click ‘Start’

[*]Choose 'Perform Full System Scan'

[*]DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.

[*]Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.

[*]If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window

[*]Save the log file when it asks and then click ‘Finish’

[*]REBOOT to complete the removal of what Ad-Aware SE found.

Step #9

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT

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