Hijackthis Log <about:blank>

Paul McCaulley · March 14, 2005

Logfile of HijackThis v1.99.1

Scan saved at 9:42:02 AM, on 3/14/2005

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Norton Internet Security\ISSVC.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\DIRECWAY\bin\dpcproxy.exe

C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe

C:\PROGRA~1\Iomega\System32\AppServices.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\Program Files\Dantz\Retrospect\retrorun.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\MotoSAT\DataStorm\Server\dsserver.exe

C:\WINDOWS\system32\carpserv.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe

C:\WINDOWS\MXOALDR.EXE

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\DIRECWAY\BIN\dpcstart.exe

C:\PROGRA~1\DIRECWAY\bin\dpcnav.exe

C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\se.dll/sp.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\se.dll/sp.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:83

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll

O2 - BHO: (no name) - {90744419-EE28-4CAC-8786-D4541CAAAE42} - C:\WINDOWS\system32\onea.dll

O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [CARPService] carpserv.exe

O4 - HKLM\..\Run: [iomega Automatic Backup 1.0.1] C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe

O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe

O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q

O4 - Global Startup: Dpcstart.lnk = C:\Program Files\DIRECWAY\BIN\dpcstart.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409

O16 - DPF: {8EC18CE2-D7B4-11D2-88C8-006008A717FD} (NCSView Class) - http://63.241.168.238/ecwplugins/ncs.cab

O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - http://download.zonelabs.com/bin/promotion...ctor/WebSWK.cab

O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab

O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab

O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.yorkphoto.com/YorkUpload.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{59E33E75-80C9-4311-B7FB-2ED06FF0BA4E}: Domain = direcway.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{59E33E75-80C9-4311-B7FB-2ED06FF0BA4E}: NameServer = 66.82.4.8

O18 - Filter: text/html - {9B39929B-E964-4945-B422-37CEC63FF1DB} - C:\WINDOWS\system32\onea.dll

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: DataStorm Server - MotoSAT - C:\Program Files\MotoSAT\DataStorm\Server\dsserver.exe

O23 - Service: DIRECWAY Webcast (DPC_SRV_WEBCAST) - Hughes Network Systems - C:\PROGRA~1\DIRECWAY\bin\dpcproxy.exe

O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe

O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe

O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe

O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\rthlpsvc.exe

O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Besttechie · March 14, 2005

Hi and Welcome,

You have an about:blank hijacker infection.

Please follow the directions given below step by step.

First please unhide hidden files and folders.

How To Unhide Hidden Files and Folders

Also, create a system restore point, if needed later.

To create a restore point:

1. All Programs->Accessories->System Tools->System Restore

2. Press Create a restore point and press Next.

3. In the Restore point description box, type a descriptive name to append to the date and time.

4. Press Create.

Second please download the following programs.

Download the Advanced Process Manipulation tool. Here

Download KillBox as well. Here

Note: Don't run either of these programs yet. Make sure you follow the directions on how to run them.

Save the Advanced Process Manipulation tool download to a place you'll know where to find it.
Double-Click the installer, follow the prompts.
Once installed, run the program by click on the apm icon in the folder
Go through the list of all the processes running until you find the process for the se.dll
Click that process, in the window underneath you will see the path of the se.dll file.
Click the path for the se.dll to highlight it, then right click the entry, and choose "Unload Dll"
Follow the prompts, until it says Done. Then click Ok. Close the program.

Note: the se.dll might be running in more than one process, if it is, then repeat the steps for each process that the se.dll file is in.

Then repeat the same steps you just did with se.dll for onea.dll

Next, run KillBox.

Save KillBox to a place you'll know where to find it, then double-click the KillBox icon, that will start the program.
Enter the following path in the file path box to delete: C:\Documents and Settings\Administrator\Local Settings\Temp\se.dll
Select Standard File Kill, and tick, End Explorer Shell While Killing File, Unregister .dll before deleting. Then click the red X.
Then click Exit, after it deletes the file.

Then after you remove the se.dll run KillBox again and enter this path C:\WINDOWS\system32\onea.dll - and select Standard File Kill, and tick, End Explorer Shell While Killing File, Unregister .dll before deleting. Then click the red X. Then click Exit, after it deletes the file.

Next, Run hijackthis again, click Scan. Check the boxes next to these entries. Then close all windows except HijackThis. Tell HijackThis to 'Fix checked'.