jcfraggle Posted January 16, 2009 Report Share Posted January 16, 2009 Help me if you can. I have tried to uninstall a program called SuperAntiSpyware and it is obstinate. I know it is a problem, but is that all? How do I get SuperAntiSpyware off my comp???? Any help would be greatly appreciated!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:29:17 PM, on 11/3/2008Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: Safe modeRunning processes:C:\Windows\Explorer.EXEC:\Windows\helppane.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\Program Files\Alwil Software\Avast4\ashSimpl.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dllO3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dllO4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hideO4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exeO4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exeO4 - HKLM\..\Run: [sMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exeO4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exeO4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exeO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"O4 - HKLM\..\Run: [skytel] Skytel.exeO4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exeO4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeO4 - HKLM\..\Run: [setresolution] C:\ACERSW\config\1440x900.cmdO4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -hO4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer Registration\ACE1.exe" /startupO4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\Acer\Empowering Technology\SysMonitor.exeO4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -bootO4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exeO4 - HKLM\..\Run: [indexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exeO4 - HKLM\..\Run: [PPort9reminder] "C:\Program Files\ScanSoft\PaperPort\WebEreg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\9\Config\ereg.ini"O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRunO4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenterO4 - HKCU\..\Run: [Yahoo!MessengerForVista] "C:\Users\jcfraggle\AppData\Local\Yahoo!\Messenger for Vista\Yahoo.Messenger.YmApp.exe" -startupO4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quietO4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exeO4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exeO4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exeO4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')O4 - HKUS\S-1-5-18\..\Run: [] (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\Run: [] (User 'Default user')O4 - Global Startup: Empowering Technology Launcher.lnk = ?O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exeO4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exeO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~3.0_0\bin\ssv.dllO9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLLO9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllO16 - DPF: PUFLITE - http://judybrown3.point2agent.com/ColpaCon...rol/PUFLITE.CABO16 - DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} - http://w4s2.work4sure.com/c/ge/w4sgeen9.exeO16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cabO16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resou...NPUplden-us.cabO16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/inst...ctDetection.cabO16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cabO20 - AppInit_DLLs: C:\Windows\system32\guard32.dllO20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dllO23 - Service: Acer HomeMedia Connect Service - CyberLink - C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exeO23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exeO23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exeO23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exeO23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exeO23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exeO23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exeO23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exeO23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exeO23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exeO23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exeO23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exeO23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe--End of file - 8729 bytes Quote Link to post Share on other sites
martymas Posted January 16, 2009 Report Share Posted January 16, 2009 have you tried the add and remove programand see if it is therethen uninstall it marty Quote Link to post Share on other sites
Honda_Boy Posted January 16, 2009 Report Share Posted January 16, 2009 Malware removal is handled in a different section.Here's the link:http://www.besttechie.net/forums/index.php?showforum=6 Quote Link to post Share on other sites
Pete_C Posted January 16, 2009 Report Share Posted January 16, 2009 SuperAntispyware is a legitimate and highly effective and recommended protection.http://www.superantispyware.com/precreateticket.htmlHow do I uninstall?You may uninstall SUPERAntiSpyware by going to the Windows Control Panel and selecting Add/Remove Programs and then locating the product, either ""SUPERAntiSpyware Free Edition", or "SUPERAntiSpyware Professional" in the list and clicking the Add/Remove button.If you do not see SUPERAntiSpyware listed or have problems uninstalling, download and run the SUPERAntiSpyware Uninstaller Assistant using the link below:Click here to download the SUPERAntiSpyware Uninstaller Assistanthttp://www.superantispyware.com/downloads/SASUNINST.EXENote: The SUPERAntiSpyware Uninstaller Assistant Requires Windows 2000 or above. Windows 98SE and Windows ME are NOT supported. Quote Link to post Share on other sites
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