Need Help Removing A Virus

[intocomputing2]

The computer got infected with a virus, and it's a strange one, this is what happens:

I can't launch avast at all (I'm guessing) it's work of the virus, every time I click avast it says there is an error and it won't let me run it.

I can't access any of my 2 drives (whether C or D) I get a virus message and no access at all.

Does anyone know how can I get rid of him, without the help of avast, since it has been knocked out?

[shanenin]

The preferred answer on this board would be "post a log in the hjt forum". If you feel like taking a chance and doing it yourself, I would first run combofix, then after I would run mbam. With those two tools, you have abourt a 90% success rate of getting it removed.

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

http://www.besttechie.net/forums/index.php?showtopic=14289

According to the author of combofix, about 1% of computers that run it may be rendered unbootable. While very effective, this tool can cause problems. Use it at your own risk.

[intocomputing2]

ok thx for the reminder shanenin, I'll be moving it to the hijackthis subforum.

Edited December 24, 2008 by intocomputing2

[shanenin]

Their are some highly qualified people there to help you. They will take good care of you.

[martymas]

have you tried avast in safe mode

or if you can get a copy of the

bartpe cd ultimate disk

and scan your sys

in safe mode

sometimes safe mode isolates

files and d.ll files

which have this malware

i use it a lot

the bartpe disk has

hijack this scanner

and spy bot

scanner

included

good luck

marty

[hitest]

I'm closing this thread as the infection is being dealt with in the hijack forum by our staff.