Firefox, Thunderbird And Ie Stop Working - Azureus Keeps Working

derrettlee · November 5, 2006

Hello:

I am having a problem with my Browsers (both IE, Firefox and Thunderbird) stop working after a short period of time after starting them. This time varies from start to start. My other internet programs like Azureus keep working. When I restart windows the Browsers work again for a short time and then stop again. I have tried the following:

FIRST THING I TRIED:

From Posted Topic on website:

"I'd been having a similar problem...the web browser would stop working after 15-20 minutes of internet activity. It took me about 2 minutes to fix following a fairly simple procedure.

The problem for me was that the DNS cache overflowed after a little while, so I simply added registry keys to prevent caching. This can be done as follows:

1. First thing you need to do is clear your current cache. At the command prompt (Run -> command) type in ipconfig /flushdns If everything went well ipconfig should spit out a line about successfully flushing the cache.

2. Now get into the registry editor (Run -> regedit). Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dnscache\Parameters

3. Right click in the space to the right and select New -> DWORD Value. Name the DWORD MaxCacheTtl and make sure its value is 0. Values can be changed simply by double-clicking on the DWORD.

4. Create another new DWORD. Name this one MaxNegativeCacheTtl and again make sure its value is 0.

5.Close regedit and restart."

SECOND THING I TRIED:

"winsockxpfix.exe"

WinSock XP Fix 1.2

Fixes the winsock settings on your Windows XP machine. This tool is recommended for IT professionals only. Please read license.

It can often cure the problem of lost connections after the removal of Adware components or improper uninstall of firewall applications or other tools that modify the XP network and Winsock settings.

If you encounter connection problems after removing network related software, Adware or after registry clean-up; and all other ways fail, then give WinSock XP Fix a try.

It can create a registry backup of your current settings, so it is fairly safe to use. We actually tested it on a test machine that was having a Winsock problem due to some Adware removal, and after running the utility and rebooting, the connectivity was restored."

THE THIRD THING I TRIED

Post from Topic on Web Site

"Had the same problem but found a VERY simple fix

Hi everyone,

Just wanted to let you know that after I posted my extensive info on my own similar experience, I have found a simple and easy fix that I hope will help everyone else out a well.

I had been on several forums and sites that had suggested the following:

Go to My Network Places

View Network Connections

Then view the Properties of each connection you have and under the "Authentication" tab, make sure that the "Enable network access control using IEEE 802.1x" box is NOT checked.

I had tried this before but only did it on my LAN connection which didn't eliminate the problem. But when I also did the same on my network bridge, the problem was fixed (knock on wood).

Sometimes when new software is installed or uninstalled, it defaults back to being checked and I think this was my problem last week...

Hope this simple fix works for some other very frustrated people and good luck for all those who are still having problems!

Tiffany"

NOTHING HAS WORKED. I hope you can help me. Here is my HackThis Log file:

Logfile of HijackThis v1.99.1

Scan saved at 8:38:43 AM, on 03/11/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\explorer.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\iexeplore.exe

C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe

C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE

C:\WINDOWS\system32\CTHELPER.EXE

C:\WINDOWS\spool32.exe

C:\Program Files\CpuIdle\cpuidle.exe

C:\Program Files\ASUS\Asus Probe\AsusProb.exe

C:\Program Files\SpyStopper Pro\ssp.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Softwin\BitDefender10\bdmcon.exe

C:\Program Files\Softwin\BitDefender10\bdagent.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\TaskSwitchXP\TaskSwitchXP.exe

C:\Program Files\Atomic Alarm Clock\AtomicAlarmClock.exe

C:\Program Files\DVDIdle Pro\DVDIdlePro.exe

C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe

C:\PROGRA~1\AUSLOG~1\boostspeed.exe

C:\Program Files\Creative\MediaSource\GO\CTCMSGo.exe

C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\VCOM\PowerDesk\pddlghlp.exe

C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\WINDOWS\system32\CTsvcCDA.exe

C:\Program Files\Executive Software\Diskeeper\DkService.exe

C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

C:\WINDOWS\system32\MsPMSPSv.exe

C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe

C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe

C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe

C:\Program Files\Softwin\BitDefender10\vsserv.exe

C:\Program Files\Azureus Ultra Accelerator\Azureus Ultra Accelerator.exe

C:\Program Files\Azureus\Azureus.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\VCOM\PowerDesk\PDExplo.exe

C:\Azureus Completed Files\Browser Stops Working\HiJack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/

F2 - REG:system.ini: Shell=explorer.exe iexeplore.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r

O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL

O4 - HKLM\..\Run: [sBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r

O4 - HKLM\..\Run: [CpuIdle] C:\Program Files\CpuIdle\cpuidle.exe

O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Asus Probe\AsusProb.exe

O4 - HKLM\..\Run: [spyStopperPro] C:\Program Files\SpyStopper Pro\ssp.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [bDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg

O4 - HKLM\..\Run: [bDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKCU\..\Run: [TaskSwitchXP] C:\Program Files\TaskSwitchXP\TaskSwitchXP.exe

O4 - HKCU\..\Run: [skinClock] C:\Program Files\Atomic Alarm Clock\AtomicAlarmClock.exe

O4 - HKCU\..\Run: [spyEmergency] "C:\Program Files\Netgate\Spy Emergency 2006\SpyEmergency.exe"

O4 - HKCU\..\Run: [DVDIdle Pro Application] C:\Program Files\DVDIdle Pro\DVDIdlePro.exe

O4 - HKCU\..\Run: [sMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe"

O4 - HKCU\..\Run: [boostSpeed] "C:\PROGRA~1\AUSLOG~1\boostspeed.exe" /Q

O4 - HKCU\..\Run: [Creative MediaSource Go] C:\Program Files\Creative\MediaSource\GO\CTCMSGo.exe /SCB

O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE

O4 - HKCU\..\Run: [PcBoost] C:\Program Files\PcBoost\PcBoost.exe

O4 - Startup: Dialog Helper.lnk = C:\Program Files\VCOM\PowerDesk\pddlghlp.exe

O4 - Startup: HDDlife.lnk = C:\Program Files\BinarySense\HDDlife\HDDlifePro.exe

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - <a href="res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000" target="_blank">res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000</a>

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe

O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)

O23 - Service: lxcf_device - Unknown owner - C:\WINDOWS\system32\lxcfcoms.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe

O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe

O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe

O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe

O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender10\vsserv.exe" /service (file missing)

O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

And here is my AVG Anti-Spyware v7.5 Log File:

---------------------------------------------------------

AVG Anti-Spyware - Scan Report

---------------------------------------------------------

+ Created at: 8:26:18 AM 03/11/2006

+ Scan result:

C:\Documents and Settings\Administrator\Local Settings\Temp\RarSFX0\pwdump2\pwdump2.exe -> Not-A-Virus.PSWTool.Win32.PWDump.2 : No action taken.

C:\Documents and Settings\Administrator\My Documents\My Applications\WGA - RockXP v4.0 - Nov 1 2006 - No Crack Needed\RockXP4.exe/pwdump2\pwdump2.exe -> Not-A-Virus.PSWTool.Win32.PWDump.2 : No action taken.

C:\Documents and Settings\Administrator\Local Settings\Temp\RarSFX0\pwdump2\samdump.dll -> Not-A-Virus.PSWTool.Win32.PWDump2 : No action taken.

C:\Documents and Settings\Administrator\Local Settings\Temp\Cookies\administrator@2o7[2].txt -> TrackingCookie.2o7 : No action taken.

C:\Documents and Settings\Administrator\Local Settings\Temp\Cookies\[email protected][1].txt -> TrackingCookie.Overture : No action taken.

::Report end

I have Bit Defender v10 installed and it says I am free of viruses

Thank you very much in advance for your help

Dragon · November 6, 2006

as far as I can tell your log is clean, I would recommend talking to one of our techs in the PC-Support Forums section as this is not a malware related issue.

derrettlee · November 6, 2006

Some other people are trying to help me so I have included the thread of these posts.

Let me thank you in advance for any help or suggestion.

Yesterday, 01:16 PM

derrettlee derrettlee is online now

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Join Date: Nov 2006

Location: Toronto, Canada

Posts: 1

Firefox, Thunderbird and IE Stop Working Azureus Keeps Working