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Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:05-12-2015 Ran by Family (administrator) on FAMILY-PC (05-12-2015 08:56:20) Running from C:\Users\Family\Downloads Loaded Profiles: Family (Available Profiles: Family & DefaultAppPool) Platform: Windows 10 Home (X64) Language: English (United States) Internet Explorer Version 11 (Default browser: Edge) Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ============

Thanks Pete and Chuck, I am going out of town for work today but I will be back on Friday and will start the malware clean up process. I use Firefox and Chrome and have noticed the past couple of days it seems to be when I'm using Firefox that this happens.

Hey Chuck here is the malwarebytes report. I removed all the threats it suggested. Malwarebytes Anti-Malwarewww.malwarebytes.org Scan Date: 11/27/2015Scan Time: 9:52 PMLogfile: malware.txtAdministrator: Yes Version: 2.2.0.1024Malware Database: v2015.11.27.04Rootkit Database: v2015.11.26.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: Disabled OS: Windows 10CPU: x64File System: NTFSUser: Family Scan Type: Threat ScanResult: CompletedObjects Scanned: 377371Time Elapsed: 9 min, 56 sec Memory: EnabledStartup: EnabledFilesystem: EnabledArchives: E

Log Name: Microsoft-Windows-AppModel-Runtime/Admin Source: Microsoft-Windows-AppModel-Runtime Date: 11/26/2015 4:20:57 AM Event ID: 69 Task Category: None Level: Error Keywords: (70368744177664),Process User: SYSTEM Computer: Family-PC Description: Failed with 0x490 modifying AppModel Runtime status for package Microsoft.WindowsCalculator_10.1511.24020.0_x64__8wekyb3d8bbwe for user Family-PC\Family (current status = 0x0, desired status = 0x20). Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <Syste

Log Name: System Source: Service Control Manager Date: 11/25/2015 6:43:38 AM Event ID: 7001 Task Category: None Level: Error Keywords: Classic User: N/A Computer: Family-PC Description: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System

Log Name: Application Source: .NET Runtime Date: 11/25/2015 7:02:40 AM Event ID: 1026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: Family-PC Description: Application: AutoKMS.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.ApplicationException Stack: at ..() at ..(., System.String, Boolean, System.String, Int32, System.String, Boolean, Boolean, Boolean, Boolean, Boolean, Boolean, System.String, System.String) at ..(System.String

Log Name: System Source: Microsoft-Windows-DistributedCOM Date: 11/25/2015 7:10:20 AM Event ID: 10016 Task Category: None Level: Error Keywords: Classic User: LOCAL SERVICE Computer: Family-PC Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D63B10C5-BB46-4990-A94F-E40B9D520160} and APPID {9CA88EE3-ACB7-47C8-AFC4-AB702511C276} to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application cont

Log Name: Application Source: MsiInstaller Date: 11/26/2015 7:44:24 AM Event ID: 1024 Task Category: None Level: Error Keywords: Classic User: Family-PC\Family Computer: Family-PC Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F094E6F00}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127 Event Xml: <Ev

Faulting application name: firefox.exe, version: 42.0.0.5780, time stamp: 0x5632ba5c Faulting module name: WS2_32.dll, version: 10.0.10240.16384, time stamp: 0x559f3b08 Exception code: 0xc0000409 Fault offset: 0x0000fcec Faulting process id: 0x1988 Faulting application start time: 0x01d128a2c2f831af Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\WS2_32.dll Report Id: bb9eedc1-9ac8-4ba0-9a93-01dcaeecc80c Faulting package full name: Faulting package-relative application ID:

Log Name: System Source: Microsoft-Windows-NDIS Date: 11/27/2015 6:51:47 AM Event ID: 10317 Task Category: PnP Level: Error Keywords: (16384),(16),(4),(2) User: SYSTEM Computer: Family-PC Description: Miniport TAP-Win32 Adapter OAS #25, {8e9e7468-ae38-433b-a07c-3bfe58ae52f4}, had event 76 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-NDIS" Guid="{CDEAD503-17F5-4A3E-B7AE-DF8CC2902EB9}" /> <EventID>10317</EventID> <Versi

Log Name: Application Source: Application Error Date: 11/26/2015 7:23:11 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Family-PC Description: Faulting application name: plugin-container.exe, version: 42.0.0.5780, time stamp: 0x5632d0a4 Faulting module name: mozglue.dll, version: 42.0.0.5780, time stamp: 0x5632ba58 Exception code: 0x80000003 Fault offset: 0x0000ed50 Faulting process id: 0x6a4 Faulting application start time: 0x01d128a2cc833196 Faulting application path: C:\Program Files (x86)\Mozill

In administrative events there are 2550 events since 8/21/15 mostly warning's. I would guess probably the percentage at about 60/40 Warning's to Error's. 27 Error's since yesterday morning.

Pete and Chuck, are you saying that my computer shutting down randomly and the trouble with my mouse being jumpy and slow/unresponsive is related to the task bar? Also, Chuck I did as you advised running explorer.exe

Thanks Pete, I have found the event viewer but I don't know how to tell when and if an update happened.

This is a basic home built computer about a year ago, nothing special just for the internet. Started running windows 7 and then the upgrade to Windows 10 a couple of months ago. For the past couple of weeks the PC has been shutting down randomly. No rhyme nor reason to the issue. Someone told me years ago the worst thing you can do is turn it off because of the sudden burst of electricity so it runs 24/7 plus I'm so impatient it drives me crazy to wait for it to power up even though it only takes about a minute to power up and get the browser back up. That said even with the computer running a