jwbirdsong

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Posts posted by jwbirdsong

  1. That's kind bizzare, nothing showing in your log try the following.

    Clean your Cache and Cookies in IE:

    Go to Control Panel > Internet Options > General tab.

    Click the "Delete Cookies" button and then the "Delete Files" button next to it.

    When prompted, place a check in: "Delete all offline content",

    (You will have to re-enter passwords at websites that require them.)

    Click OK

    Clean other Temporary files + Recycle bin:

    Go to start > run and type: cleanmgr and click ok.

    Let it scan your system for files to remove.

    Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.

    Press OK to remove them.

    Please go HERE to run Panda's ActiveScan

    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report and a fresh HijackThis log

  2. When you get a change in the next couple days do the following..( I suggest letting it run overnight) just to see if anything else is hiding.

    Clean your Cache and Cookies in IE:

    Go to Control Panel > Internet Options > General tab.

    Click the "Delete Cookies" button and then the "Delete Files" button next to it.

    When prompted, place a check in: "Delete all offline content",

    (You will have to re-enter passwords at websites that require them.)

    Click OK

    Clean other Temporary files + Recycle bin:

    Go to start > run and type: cleanmgr and click ok.

    Let it scan your system for files to remove.

    Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.

    Press OK to remove them.

    Please go HERE to run Panda's ActiveScan

    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report and a fresh HijackThis log

  3. You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

    Next, please reboot your computer in Safe Mode by doing the following :

    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.

    Once in Safe Mode, double-click on SmitfraudFix.exe

    Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

    You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

    The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

    The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

    A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.

    The report can also be found at the root of the system drive, usually at C:\rapport.txt. Pl;ase post a fresh HijackThis log also

    Warning : running option #2 on a non infected computer will remove your Desktop background.˜

  4. Couple of things.....These logs are intended to be opened with NOTEpad..looks like maybe you are opening them with WORDpad...

    If they are NOT opening correctly try this.

    Go to the folder C:\Program Files\Trend Micro\HijackThis and Right click on HijackThislog.txt then choose Open With>Select from list>Choose NOTEpad. Check the box to make this the default for this type of file.(may not be EXACT wording).

    You HijackThis log seem to have gotten cut of please repost in next reply.

    Please go HERE to run Panda's ActiveScan

    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report and a fresh HijackThis log

  5. It's a GOOD idea to print this out top work from, as there is a slight possibility you may loose connection temporarily

    Please download FixwareOut from one of the following sites:

    http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

    http://downloads.subratam.org/Fixwareout.exe

    Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.

    The fix will begin; follow the prompts. If your firewall gives an alert about downloading an additional file from the internet,make SURE to allow it.

    Then you will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

    Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log.

    Note: IF you are having connection problems follow the directions below

    (These instruction's are basically for home users.)

    Before doing this write down all the settings, Note that not all system/setups even have these settings, While some connection service's will require them.

    Go to the control panel. If you are using Windows XP's Category View, select the Network and Internet Connections category otherwise double click on Network Connections. Then right click on your default connection, usually local area connection for cable and dsl, and left click on properties. Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automatically

    Press OK twice to get out of the properties screen and reboot if it asks.

  6. Please download SmitfraudFix (by S!Ri) to your Desktop.

    Double-click SmitfraudFix.exe

    Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).

    Please copy/paste the content of that report into your next reply.

    **If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.

    Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

    http://www.beyondlogic.org/consulting/proc...processutil.htm

  7. You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

    Next, please reboot your computer in Safe Mode by doing the following :

    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.

    Once in Safe Mode, double-click on SmitfraudFix.exe

    Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

    You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

    The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

    The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

    A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.

    The report can also be found at the root of the system drive, usually at C:\rapport.txt

    After this we will still have a little clean up to do, but I think it better to do each fix seperately here.

    Warning : running option #2 on a non infected computer will remove your Desktop background.˜

  8. Good job your log is clean.

    To reduce the potential for spyware infection in the future, I strongly recommend installing SpywareBlaster and SpyWareGuard and IE/Spyad.

    SpywareBlaster and SpywareGuard are by JavaCool and both are free programs. SpywareBlaster will prevent spyware from being installed and consumes no system resources. SpywareGuard offers realtime protection from spyware installation attempts.

    IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It is free.

    More info and download is available at links in the following article by TonyKlein

    Make SURE to read How Did I Get Infected in the First Place??

  9. One think you may want to try is to disable the following from starting with computer.....they are NOT needed at boot and can all be ran as needed.

    You need to print this out or save a copy to Notepad for reading because you can NOT have IE/FF or any browser open while doing the fix.

    Clean your Cache and Cookies in IE:

    Go to Control Panel > Internet Options > General tab.

    Click the "Delete Cookies" button and then the "Delete Files" button next to it.

    When prompted, place a check in: "Delete all offline content",

    (You will have to re-enter passwords at websites that require them.)

    Click OK

    Clean other Temporary files + Recycle bin:

    Go to start > run and type: cleanmgr and click ok.

    Let it scan your system for files to remove.

    Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.

    Press OK to remove them.

    Open HijackThis and click on Do a system scan only. Place a check mark next to the following:

    O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - HKLM\..\Run: [mmtask] "C:\Prograg Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"

    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup

    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

    Close ALL other open windows and programs and click Fix checked

    Reboot and see if performance increases.

  10. Yeah looks fine.....

    Judging from what you/she has on the system look like it's kept pretty clean...If you not recently done so do a full scan with AVG Anti VIRUS...

    Also as an experement if nothing else you may want to temporarily disable O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized at start up and see if performance increase noticeably. Some hace complained that AVG AS uses a LARGE hunk of resources.

  11. Really nothing showing in the HJT log...let's look from another angle...

    Download Combofix to your desktop.

    Doubleclick combofix.exe

    Follow the prompts.

    Don't click on the window while the fix is running, because that will cause your system to hang.

    When finished and after reboot (in case it asks to reboot), it should open a log, combofix.txt.

    Post this log in your next reply .

  12. Are you having issues or just wanting a checkup?? Nothing serious showing in your log.

    You need to print this out or save a copy to Notepad for reading because you can NOT have IE/FF or any browser open while doing the fix.

    Open HijackThis and click on Do a system scan only. Place a check mark next to the following:

    R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)

    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    Close ALL other open windows and programs and click Fix checked.

    Clean your Cache and Cookies in IE:

    Go to Control Panel > Internet Options > General tab.

    Click the "Delete Cookies" button and then the "Delete Files" button next to it.

    When prompted, place a check in: "Delete all offline content",

    (You will have to re-enter passwords at websites that require them.)

    Click OK

    Clean other Temporary files + Recycle bin:

    Go to start > run and type: cleanmgr and click ok.

    Let it scan your system for files to remove.

    Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.

    Press OK to remove them.

    You also NEED to update your Java...follow guidelines HERE

    Post any problems you are having along with a fresh HijackThis log.

  13. Please download SmitfraudFix (by S!Ri) to your Desktop.

    Double-click SmitfraudFix.exe

    Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).

    Please copy/paste the content of that report into your next reply along with a Combofix log (Link below).

    Download Combofix to your desktop.

    Doubleclick combofix.exe

    Follow the prompts.

    Don't click on the window while the fix is running, because that will cause your system to hang.

    When finished and after reboot (in case it asks to reboot), it should open a log, combofix.txt.

    Post this log in your next reply .

    **If the SmitfraudFix tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually C:), and launch from there.

    Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

    http://www.beyondlogic.org/consulting/proc...processutil.htm

  14. Good job your log is clean.

    You can delete the Combofix,Vundofix, C:\Qoobox, C:\VundoFix Backups folder/files now..

    First, let's clean your restore points and set a new one:

    Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

    • 1. Turn off System Restore.
      • On the Desktop, right-click My Computer.
        Click Properties.
        Click the System Restore tab.
        Check Turn off System Restore.
        Click Apply, and then click OK.

    2. Restart your computer.

    3. Turn ON System Restore.

    • On the Desktop, right-click My Computer.
      Click Properties.
      Click the System Restore tab.
      UN-Check Turn off System Restore.
      Click Apply, and then click OK.

    System Restore will now be active again.

    To reduce the potential for spyware infection in the future, I strongly recommend installing SpywareBlaster and SpyWareGuard and IE/Spyad.

    SpywareBlaster and SpywareGuard are by JavaCool and both are free programs. SpywareBlaster will prevent spyware from being installed and consumes no system resources. SpywareGuard offers realtime protection from spyware installation attempts.

    IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It is free.

    More info and download is available at links in the following article by TonyKlein

    Make SURE to read How Did I Get Infected in the First Place??

  15. Look like Combofix took care of some leftovers.

    Let's see if anything else is hiding.

    Delete the C:\VundoFix Backups folder.

    Clean your Cache and Cookies in IE:

    Go to Control Panel > Internet Options > General tab.

    Click the "Delete Cookies" button and then the "Delete Files" button next to it.

    When prompted, place a check in: "Delete all offline content",

    (You will have to re-enter passwords at websites that require them.)

    Click OK

    Clean other Temporary files + Recycle bin:

    Go to start > run and type: cleanmgr and click ok.

    Let it scan your system for files to remove.

    Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.

    Press OK to remove them.

    Please go HERE to run Panda's ActiveScan

    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report and a fresh HijackThis log

  16. Also back to your original issue...next time you need to edit /etc/sudoers (and you will)

    use the command sudo visudo...

    IIRC you MUST use visudo to edit /etc/sudoers..

    Some other distros allow you can change that but I don't think you can in Ubuntu.