[Upgrading The Cpu - Which One Is Compatible?]

It is a HP Pavillion 423.uk

I emailed HP and they have replied with the following:

The current CPU is an Intel Celeron Williamette 1.8. I can upgrade to a Williamette 2.0

Any idea if there is a noticeable difference between the two speeds or should I not bother?

Many thanks.

[Upgrading The Cpu - Which One Is Compatible?]

I have a windows HP desktop with an Intel Celeron Processor 1.80GHz. It runs slow, even though the RAM has been upgraded to 512MB. I would like to upgrade the processor. How do I find out if the new processor is compatible with my PC or will any Intel do? I was told the processor has to be compatible with the motherboard but can't find anything online to help with this.

Operating System: Windows XP Home Edition Service Pack 2 (build 2600)

Processor: 1.80 gigahertz Intel Celeron, 8 kilobyte primary memory cache, 128 kilobyte secondary memory cache

Main Circuit Board: Board: Hewlett-Packard HP System Board HP P/N, Bus Clock: 100 megahertz

Many thanks.

[Home Pc Riddled]

Logfile of HijackThis v1.99.1

Scan saved at 22:07:35, on 19/10/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\wuauclt.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\System32\igfxtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE

C:\WINDOWS\system32\pctspk.exe

C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe

C:\WINDOWS\system32\ps2.exe

C:\Program Files\INTEL\DSLSetup\ProDsl.exe

C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

C:\Program Files\Logitech\Video\LogiTray.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\system32\LVComS.exe

C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

C:\Program Files\hp center\137903\Program\BackWeb-137903.exe

C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 195.51.87.140:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 213.*;170.*;*.soups.com;*.cpb.com;;localhost;<local>

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [instantAccess] C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h

O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [DSL Connection Manager] C:\Program Files\INTEL\DSLSetup\ProDsl.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe

O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe

O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE

O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe

O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: customize__IE.lnk = C:\hp\REGION\customizeIe.wsf

O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll

O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: JavaConnect - http://dsdiebe01.europe.soups.com/sametime...JavaConnect.cab

O16 - DPF: {084F552D-19EB-4668-9788-984CBC781A8F} - http://survey.otxresearch.com/Preloader.dll

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - https://workplaceeu.campbellsoup.com/iNotes.cab

O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://dmcamuk10.europe.soups.com/iNotes6.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab

O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...l_v1-0-3-24.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://cromwell4.spaces.msn.com//PhotoUpload/MsnPUpld.cab

O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestation.com/common/classes...ion=4,3,2,20802

O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136917368609

O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.co.uk/downloads/BUM/BUM_W..._1/axofupld.cab

O16 - DPF: {719433EA-60DE-45A8-8255-115826F16D5B} (STConnectivityAgent Control) - http://dscamus01.soups.com/sametime/javaco...STConnAgent.cab

O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www.ibm.com/pc/support/access/sdcco...ad/IbmEgath.cab

O16 - DPF: {88C51E90-8E9C-4C96-8A45-574D88B63FAF} - http://acceso.masminutos.com/laaplicacion.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://[email protected]/Compon...id/MSSurVid.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/51/install/gtdownls.cab

O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx

O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://[email protected]/Compon...ior/Outside.cab

O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -

O16 - DPF: {E82ED244-76EF-4D34-BDB3-AB21A522F38E} (webhelper Class) - http://www.btconnect.com/public/home/downl...bcontrol013.cab

O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...351/mcfscan.cab

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: WUSB54Gv4SVC - Unknown owner - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe" "WUSB54Gv4.exe (file missing)

[Home Pc Riddled]

Hi, the files were not present.

Logfile of HijackThis v1.99.1

Scan saved at 20:42:31, on 18/10/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\WINDOWS\Explorer.EXE

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\System32\igfxtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE

C:\WINDOWS\system32\pctspk.exe

C:\WINDOWS\system32\ps2.exe

C:\Program Files\INTEL\DSLSetup\ProDsl.exe

C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

C:\Program Files\Logitech\Video\LogiTray.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\system32\LVComS.exe

C:\Program Files\hp center\137903\Program\BackWeb-137903.exe

C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 195.51.87.140:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 213.*;170.*;*.soups.com;*.cpb.com;;localhost;<local>

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [instantAccess] C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h

O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [DSL Connection Manager] C:\Program Files\INTEL\DSLSetup\ProDsl.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe

O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe

O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE

O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe

O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: customize__IE.lnk = C:\hp\REGION\customizeIe.wsf

O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll

O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: JavaConnect - http://dsdiebe01.europe.soups.com/sametime...JavaConnect.cab

O16 - DPF: {084F552D-19EB-4668-9788-984CBC781A8F} - http://survey.otxresearch.com/Preloader.dll

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - https://workplaceeu.campbellsoup.com/iNotes.cab

O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://dmcamuk10.europe.soups.com/iNotes6.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab

O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...l_v1-0-3-24.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://cromwell4.spaces.msn.com//PhotoUpload/MsnPUpld.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/1254e8fc6134b2...ip/RdxIE601.cab

O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestation.com/common/classes...ion=4,3,2,20802

O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136917368609

O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.co.uk/downloads/BUM/BUM_W..._1/axofupld.cab

O16 - DPF: {719433EA-60DE-45A8-8255-115826F16D5B} (STConnectivityAgent Control) - http://dscamus01.soups.com/sametime/javaco...STConnAgent.cab

O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www.ibm.com/pc/support/access/sdcco...ad/IbmEgath.cab

O16 - DPF: {88C51E90-8E9C-4C96-8A45-574D88B63FAF} - http://acceso.masminutos.com/laaplicacion.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://[email protected]/Compon...id/MSSurVid.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/51/install/gtdownls.cab

O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx

O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://[email protected]/Compon...ior/Outside.cab

O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -

O16 - DPF: {E82ED244-76EF-4D34-BDB3-AB21A522F38E} (webhelper Class) - http://www.btconnect.com/public/home/downl...bcontrol013.cab

O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...351/mcfscan.cab

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: WUSB54Gv4SVC - Unknown owner - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe" "WUSB54Gv4.exe (file missing)

[Home Pc Riddled]

Incident Status Location

Spyware:spyware/bridge Not disinfected c:\windows\downloaded program files\bridge.inf

Dialer:dialer.db Not disinfected c:\windows\downloaded program files\msa64chk.inf

Spyware:spyware/searchcentrix Not disinfected Windows Registry

Adware:adware/otx Not disinfected Windows Registry

Adware:adware/powerstrip Not disinfected Windows Registry

Potentially unwanted tool:Application/HideWindow.A Not disinfected C:\hp\bin\FondleWindow.exe

Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe

Potentially unwanted tool:Application/KillApp.A Not disinfected C:\hp\bin\Terminator.exe

Adware:Adware/Startpage.RF Not disinfected C:\WINDOWS\Downloaded Program Files\search.inf

[Home Pc Riddled]

---------------------------------------------------------

AVG Anti-Spyware - Scan Report

---------------------------------------------------------

+ Created at: 22:54:45 16/10/2006

+ Scan result:

C:\WINDOWS\system32\gtdownls_95.ocx -> Adware.Gdown : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@247realmedia[1].txt -> TrackingCookie.247realmedia : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@247realmedia[2].txt -> TrackingCookie.247realmedia : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@2o7[2].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@2o7[2].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@adbrite[2].txt -> TrackingCookie.Adbrite : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@admarketplace[2].txt -> TrackingCookie.Admarketplace : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@adrevolver[4].txt -> TrackingCookie.Adrevolver : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@adviva[2].txt -> TrackingCookie.Adviva : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@adviva[2].txt -> TrackingCookie.Adviva : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@casalemedia[1].txt -> TrackingCookie.Casalemedia : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@casalemedia[2].txt -> TrackingCookie.Casalemedia : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@com[1].txt -> TrackingCookie.Com : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@com[2].txt -> TrackingCookie.Com : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][1].txt -> TrackingCookie.Coremetrics : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Coremetrics : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][1].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][1].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][1].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Esomniture : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Euroclick : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Euroclick : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Falkag : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][1].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Hitslink : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Itrack : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Liveperson : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][2].txt -> TrackingCookie.Overture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@overture[2].txt -> TrackingCookie.Overture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Overture : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Pointroll : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@revenue[1].txt -> TrackingCookie.Revenue : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@revenue[2].txt -> TrackingCookie.Revenue : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][2].txt -> TrackingCookie.Ru4 : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][1].txt -> TrackingCookie.Serving-sys : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@serving-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Serving-sys : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@serving-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Smartadserver : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@statcounter[2].txt -> TrackingCookie.Statcounter : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@statcounter[2].txt -> TrackingCookie.Statcounter : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Tracking101 : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@tradedoubler[1].txt -> TrackingCookie.Tradedoubler : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@tradedoubler[2].txt -> TrackingCookie.Tradedoubler : Cleaned.

C:\Documents and Settings\Ben\Cookies\ben@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned.

C:\Documents and Settings\Ben\Cookies\[email protected][1].txt -> TrackingCookie.Yieldmanager : Cleaned.

C:\Documents and Settings\Thomas\Cookies\[email protected][1].txt -> TrackingCookie.Yieldmanager : Cleaned.

C:\Documents and Settings\Thomas\Cookies\thomas@zedo[2].txt -> TrackingCookie.Zedo : Cleaned.

::Report end

[Home Pc Riddled]

Hi guys,

ran a check on my home PC after letting my husband loose on it and was amazed to find many registry entries listed in Spybot. Have run and fixed Spybot and Adware. Could you please have a look at my log?

Logfile of HijackThis v1.99.1

Scan saved at 21:14:56, on 10/10/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\WINDOWS\Explorer.EXE

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\System32\igfxtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE

C:\WINDOWS\system32\pctspk.exe

C:\WINDOWS\system32\ps2.exe

C:\Program Files\INTEL\DSLSetup\ProDsl.exe

C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

C:\Program Files\Logitech\Video\LogiTray.exe

C:\Program Files\QuickTime\qttask.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

C:\Program Files\Hewlett-Packard\hp deskjet 460 series\Toolbox\HPWRTBX.exe

C:\WINDOWS\system32\LVComS.exe

C:\Program Files\hp center\137903\Program\BackWeb-137903.exe

C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 195.51.87.140:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 213.*;170.*;*.soups.com;*.cpb.com;;localhost;<local>

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [instantAccess] C:\PROGRA~1\TEXTBR~1.0\Bin\INSTAN~1.EXE /h

O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O4 - HKLM\..\Run: [DSL Connection Manager] C:\Program Files\INTEL\DSLSetup\ProDsl.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe

O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

O4 - HKLM\..\Run: [HPWRTOOLBOX] C:\Program Files\Hewlett-Packard\hp deskjet 460 series\Toolbox\HPWRTBX.exe "-i"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE

O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe

O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: customize__IE.lnk = C:\hp\REGION\customizeIe.wsf

O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll

O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: JavaConnect - http://dsdiebe01.europe.soups.com/sametime...JavaConnect.cab

O16 - DPF: {084F552D-19EB-4668-9788-984CBC781A8F} - http://survey.otxresearch.com/Preloader.dll

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - https://workplaceeu.campbellsoup.com/iNotes.cab

O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://dmcamuk10.europe.soups.com/iNotes6.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab

O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...l_v1-0-3-24.cab

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://cromwell4.spaces.msn.com//PhotoUpload/MsnPUpld.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/1254e8fc6134b2...ip/RdxIE601.cab

O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestation.com/common/classes...ion=4,3,2,20802

O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136917368609

O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.co.uk/downloads/BUM/BUM_W..._1/axofupld.cab

O16 - DPF: {719433EA-60DE-45A8-8255-115826F16D5B} (STConnectivityAgent Control) - http://dscamus01.soups.com/sametime/javaco...STConnAgent.cab

O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www.ibm.com/pc/support/access/sdcco...ad/IbmEgath.cab

O16 - DPF: {88C51E90-8E9C-4C96-8A45-574D88B63FAF} - http://acceso.masminutos.com/laaplicacion.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://[email protected]/Compon...id/MSSurVid.cab

O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/51/install/gtdownls.cab

O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx

O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://[email protected]/Compon...ior/Outside.cab

O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -

O16 - DPF: {E82ED244-76EF-4D34-BDB3-AB21A522F38E} (webhelper Class) - http://www.btconnect.com/public/home/downl...bcontrol013.cab

O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab

O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...351/mcfscan.cab

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: WUSB54Gv4SVC - Unknown owner - C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe" "WUSB54Gv4.exe (file missing)

[Is This Pc Infected?]

One of my users had a virtual memory error. Everything looks ok. I have run Spybot and Adaware. Could you please have a quick look at the log below and let me know if there are any issues?

Many thanks for all of your help.

Logfile of HijackThis v1.99.1

Scan saved at 10:04:35, on 29/09/2006

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\floplock.exe

C:\Program Files\Network Associates\VirusScan\Mcshield.exe

C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe

C:\program files\notes\ntmulti.exe

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\system32\svchost.exe

C:\Program Files\McAfee\Common Framework\FrameworkService.exe

C:\WINNT\Explorer.Exe

C:\WINNT\System32\igfxtray.exe

C:\WINNT\System32\hkcmd.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\Program Files\McAfee\Common Framework\UpdaterUI.exe

C:\WINNT\system32\internat.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

E:\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 195.51.87.140:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 213.62.*;170.230.*;*.cpb.com;*.soups.com;62.185.95.179;129.39.225.188;<local>

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - Default URLSearchHook is missing

O1 - Hosts: 170.230.110.20 ocie

O1 - Hosts: 170.230.107.200 ftp.campbellplace.com www.campbellplace.com

O1 - Hosts: 194.118.99.14 GBBSERVER1 KGLHUB01

O1 - Hosts: 213.62.238.230 GBBIPMS

O1 - Hosts: 195.118.243.105 GBCAMP01 GBCAMP01-IP

O1 - Hosts: 195.51.85.1 PUURS

O1 - Hosts: 195.118.243.101 GBBDGM1

O1 - Hosts: 32.77.1.31 DMCAMUS02

O1 - Hosts: 32.77.1.28 DMCAMUS06

O1 - Hosts: 170.230.46.6 DACAMUS04 DACAMUS04.SOUPS.COM

O1 - Hosts: 170.230.115.80 campbellcorner

O1 - Hosts: 213.62.238.15 DMKGLUK01

O1 - Hosts: 195.118.243.108 DHDIEBE01

O1 - Hosts: 195.118.243.100 Y2CAMD00 Y2CAMD00-IP

O1 - Hosts: 194.253.61.57 COMFIERY

O1 - Hosts: 194.253.61.73 GENFIERY

O1 - Hosts: 213.62.238.49 GBBTOWER

O1 - Hosts: 203.8.80.233 DMSYDAU01

O1 - Hosts: 203.8.80.234 DMSYDAU02

O1 - Hosts: 141.94.135.6 FIREWALL1

O1 - Hosts: 141.94.135.4 FIREWALL2

O1 - Hosts: 213.62.238.12 EKGLAPP02

O1 - Hosts: 213.62.238.20 EKGLCMB01

O1 - Hosts: 170.230.105.27 DACAMUS02

O1 - Hosts: 128.1.0.9 S4441272

O1 - Hosts: 128.1.0.10 CBS270

O1 - Hosts: 195.118.243.109 EURAPP01

O1 - Hosts: 213.62.238.11 GBBSERVER2

O1 - Hosts: 213.62.238.23 GBBSQL

O1 - Hosts: 170.230.236.44 GBBCOGNOS

O1 - Hosts: 170.230.113.75 CAMPBELLDW01

O1 - Hosts: 170.230.46.5 DACAMUS03 DACAMUS03.SOUPS.COM

O1 - Hosts: 213.62.238.17 DAKGLUK01

O1 - Hosts: 170.230.185.20 DMASHUK10

O1 - Hosts: 170.230.240.20 DMWORUK10

O1 - Hosts: 170.230.197.20 DMCRAUK10

O1 - Hosts: 213.62.238.30 GBBPSOFT

O1 - Hosts: 213.62.238.40 GBBIPMS2

O1 - Hosts: 213.62.238.5 FIREWALL

O1 - Hosts: 195.118.243.110 EUCAMD00

O1 - Hosts: 170.230.113.75 WHQDWH41

O1 - Hosts: 170.230.104.217 DDACAMUS01

O1 - Hosts: 170.230.240.15 EWORCMB01

O1 - Hosts: 170.230.185.15 EASHCMB01

O1 - Hosts: 170.230.197.50 ECRACMB01

O1 - Hosts: 170.230.191.3 DMDUNFR10

O1 - Hosts: 213.62.238.34 GBBCITRIX

O1 - Hosts: 213.62.238.18 EKGLAPP04

O1 - Hosts: 170.230.185.20 DMASHUK10

O1 - Hosts: 170.230.189.178 DAKARSE01

O1 - Hosts: 170.230.113.149 psacpt PSACPT

O1 - Hosts: 170.230.128.36 DMTORCA01

O1 - Hosts: 170.230.243.9 CAMBOURNE-UNITY

O1 - Hosts: 170.230.243.7 CAMBOURNE-PUB

O1 - Hosts: 170.230.215.123 DMHBUAU10

O1 - Hosts: 170.230.115.101 DMCAMUS12

O1 - Hosts: 170.230.46.11 DMCAMUS10

O1 - Hosts: 213.62.238.25 DGKGLUK01

O1 - Hosts: 170.230.236.42 DMCAMUK10

O1 - Hosts: 170.230.115.80 CAMPBELLCORNER

O1 - Hosts: 195.51.83.8 DMBOUFR10

O1 - Hosts: 170.230.113.198 DCCAMUS01

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [igfxTray] C:\WINNT\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe

O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"

O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"

O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN

O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe"

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKCU\..\Run: [internat.exe] internat.exe

O4 - Startup: dg_connect_eukinapp09.bat

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O14 - IERESET.INF: START_PAGE_URL=about:blank

O16 - DPF: Oracle Sales Analyzer 6,4,0 Patch 5 - http://iri.cpgnetwork.co.uk/osaweb/java/osa640.cab

O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - http://dccamus01.soups.com/qp2.cab

O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://dmcamuk10/iNotes6.cab

O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx

O16 - DPF: {62CEC9E0-3811-4C36-A94E-4F7565DCD23F} (DDSC Class) - http://portal.som.cranfield.ac.uk/msc/Port...rces/msddsc.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{6B4BD674-3036-4F86-921D-3A2D75D2D051}: NameServer = 170.230.236.46,170.230.236.36

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = ouk.com,europe.soups.com,eu.cpb.com,cpb.com,soups.com,oie.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = ouk.com,europe.soups.com,eu.cpb.com,cpb.com,soups.com,oie.com

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ouk.com,europe.soups.com,eu.cpb.com,cpb.com,soups.com,oie.com

O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll

O23 - Service: Client Access Express Remote Command (Cwbrxd) - IBM Corporation - C:\WINNT\CWBRXD.EXE

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: floppylock - Unknown owner - C:\WINNT\floplock.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\McAfee\Common Framework\FrameworkService.exe" /ServiceStart (file missing)

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe

O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\program files\notes\ntmulti.exe

O23 - Service: OracleOracle_homeClientCache - Unknown owner - C:\orant\BIN\ONRSD.EXE

O23 - Service: PictureTaker - LANovation - C:\WINNT\System32\PCTKRNT.SYS

[A.bat Infected With Zapchast.reg And Dev.exe Infected With W32\sdbot.worm.gen.h]

One of my users has two infected files on his laptop.

c:\a.bat and c:\winnt\system32

I have run spybot and adware, rebooted, and then created the following log.

Logfile of HijackThis v1.99.1

Scan saved at 11:46:31, on 28/09/2006

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\ibmpmsvc.exe

C:\WINNT\system32\Ati2evxx.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe

C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows 2000\FireSvc.exe

C:\WINNT\floplock.exe

C:\Program Files\McAfee\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\mcshield.exe

C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

C:\program files\notes\ntmulti.exe

C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\WINNT\system32\TpKmpSVC.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\mspmspsv.exe

C:\PROGRA~1\Xpoint\xpadmin\xpadmin.exe

C:\PROGRA~1\Xpoint\agent\Xpagent.exe

C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe

C:\PROGRA~1\Xpoint\EEClient\xpclient.exe

C:\WINNT\system32\cmd.exe

C:\PROGRA~1\Xpoint\SAS\jre\bin\javaw.exe

C:\WINNT\system32\Ati2evxx.exe

C:\WINNT\Explorer.EXE

C:\WINNT\system32\ltmsg.exe

C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

C:\Program Files\IBM\Client Access\cwbckver.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\WINNT\AGRSMMSG.exe

C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe

C:\Program Files\Xpoint\PE\Skin\rrpcsb.exe

C:\WINNT\system32\RunDll32.exe

C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

C:\Program Files\Xpoint\PE\pcrecsa.exe

C:\WINNT\system32\TpShocks.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\INTEL\DSLSetup\ProDsl.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe

C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe

C:\Program Files\McAfee\Common Framework\UpdaterUI.exe

C:\WINNT\system32\internat.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows 2000\FireTray.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Documents and Settings\linescj\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 195.51.87.140:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 213.62.*;170.230.*;*.cpb.com;*.soups.com;62.185.95.179;129.39.225.188;<local>

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe

O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9

O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [TP4EX] tp4ex.exe

O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"

O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"

O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN

O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe"

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [uC_Start] C:\IBMTools\Updater\ucstartup.exe

O4 - HKLM\..\Run: [Rapid Restore] C:\Program Files\Xpoint\PE\Skin\rrpcsb.exe

O4 - HKLM\..\Run: [bMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor

O4 - HKLM\..\Run: [bMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE

O4 - HKLM\..\Run: [bMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor

O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

O4 - HKLM\..\Run: [TpShocks] TpShocks.exe

O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [setupType] Portable

O4 - HKLM\..\Run: [DSL Connection Manager] C:\Program Files\INTEL\DSLSetup\ProDsl.exe

O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe

O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKCU\..\Run: [internat.exe] internat.exe

O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: McAfee Desktop Firewall Tray.lnk = C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows 2000\FireTray.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll

O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll

O11 - Options group: [JAVA_IBM] Java (IBM)

O14 - IERESET.INF: START_PAGE_URL=about:blank

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{3A22ECFD-1D48-4F30-A047-F4AB3D5657DC}: Domain = europe.soups.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{E6B6CEA5-4CF2-4550-9CCB-E7A8F1B20603}: Domain = europe.soups.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = ouk.com eu.cpb.com cpb.com europe.soups.com soups.com oie.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = ouk.com eu.cpb.com cpb.com europe.soups.com soups.com oie.com

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ouk.com eu.cpb.com cpb.com europe.soups.com soups.com oie.com

O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)

O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe

O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe

O23 - Service: Client Access Express Remote Command (Cwbrxd) - IBM Corporation - C:\WINNT\CWBRXD.EXE

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: McAfee Desktop Firewall Service (FireSvc) - Networks Associates Technology, Inc. - C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows 2000\FireSvc.exe

O23 - Service: floppylock - Unknown owner - C:\WINNT\floplock.exe

O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe

O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\McAfee\Common Framework\FrameworkService.exe" /ServiceStart (file missing)

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\program files\notes\ntmulti.exe

O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

O23 - Service: Xpoint PCRadmin Server (PCRadminServer) - Unknown owner - C:\PROGRA~1\Xpoint\PE\pcradmin.exe

O23 - Service: PictureTaker - LANovation - C:\WINNT\System32\PCTKRNT.SYS

O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINNT\system32\PsaSrv.exe

O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINNT\system32\TpKmpSVC.exe

O23 - Service: Xpoint Admin Server (XPadminServer) - Unknown owner - C:\PROGRA~1\Xpoint\xpadmin\xpadmin.exe

O23 - Service: Xpoint Agent Server (xpAgentServer) - Unknown owner - C:\PROGRA~1\Xpoint\agent\Xpagent.exe

Thanks

[Excel 2003 Hangs When Calculating Cells]

I never thought to check out the service pack. Many thanks for that!

[Excel 2003 Hangs When Calculating Cells]

I have a user who was having an issue in Microsoft Excel 2003. The calculation of the spreadsheet seems to hang. I you click onto the spreadsheet it stops calculating and you can continue working as normal. I have downgraded the user to Excel 2000 and we have no problems in this version.

I am not looking to work on this issue, but it would be nice to know if anyone else out here has seen this issue and knows what causes it.

Thanks.

[Another Powerreg Scheduler V3.exe[RESOLVED]]

One of the entries you liste dis not in the Hijackthis list.

The missing entry is:

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/0128d30675f9af...ip/RdxIE601.cab

I have deleted the other entries as requested.

Logfile of HijackThis v1.99.1

Scan saved at 09:20:24, on 21/09/2006

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\ibmpmsvc.exe

C:\WINNT\system32\Ati2evxx.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe

C:\WINNT\floplock.exe

C:\Program Files\McAfee\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\mcshield.exe

C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

C:\program files\notes\ntmulti.exe

C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\WINNT\system32\TpKmpSVC.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\PROGRA~1\Xpoint\xpadmin\xpadmin.exe

C:\PROGRA~1\Xpoint\agent\Xpagent.exe

C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe

C:\PROGRA~1\Xpoint\EEClient\xpclient.exe

C:\WINNT\system32\cmd.exe

C:\PROGRA~1\Xpoint\SAS\jre\bin\javaw.exe

C:\WINNT\system32\Ati2evxx.exe

C:\WINNT\Explorer.EXE

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\ltmsg.exe

C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\WINNT\AGRSMMSG.exe

C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

C:\Program Files\Xpoint\PE\Skin\rrpcsb.exe

C:\WINNT\system32\RunDll32.exe

C:\Program Files\Xpoint\PE\pcrecsa.exe

C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

C:\WINNT\system32\TpShocks.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe

C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe

C:\Program Files\McAfee\Common Framework\UpdaterUI.exe

C:\WINNT\system32\internat.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\hijack this\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 195.51.87.140:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 213.62.*;170.230.*;*.cpb.com;*.soups.com;62.185.95.179;129.39.225.188;<local>

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe

O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9

O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [TP4EX] tp4ex.exe

O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"

O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"

O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN

O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe"

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [uC_Start] C:\IBMTools\Updater\ucstartup.exe

O4 - HKLM\..\Run: [Rapid Restore] C:\Program Files\Xpoint\PE\Skin\rrpcsb.exe

O4 - HKLM\..\Run: [bMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor

O4 - HKLM\..\Run: [bMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE

O4 - HKLM\..\Run: [bMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor

O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

O4 - HKLM\..\Run: [TpShocks] TpShocks.exe

O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe

O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKCU\..\Run: [internat.exe] internat.exe

O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll

O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll

O11 - Options group: [JAVA_IBM] Java (IBM)

O16 - DPF: {7261EE42-318E-490A-AE8F-77649DBA1ECA} (JNILoader Control) - http://dsdiebe01.europe.soups.com/sametime...STJNILoader.cab

O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www-3.ibm.com/pc/support/access/sdc...ad/IbmEgath.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{3A22ECFD-1D48-4F30-A047-F4AB3D5657DC}: Domain = europe.soups.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{E6B6CEA5-4CF2-4550-9CCB-E7A8F1B20603}: Domain = europe.soups.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = ouk.com,eu.cpb.com,cpb.com,europe.soups.com,soups.com,oie.com

O17 - HKLM\System\CS1\Services\Tcpip\..\{3A22ECFD-1D48-4F30-A047-F4AB3D5657DC}: Domain = europe.soups.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = ouk.com,eu.cpb.com,cpb.com,europe.soups.com,soups.com,oie.com

O17 - HKLM\System\CS2\Services\Tcpip\..\{3A22ECFD-1D48-4F30-A047-F4AB3D5657DC}: Domain = europe.soups.com

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ouk.com,eu.cpb.com,cpb.com,europe.soups.com,soups.com,oie.com

O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)

O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe

O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe

O23 - Service: Client Access Express Remote Command (Cwbrxd) - IBM Corporation - C:\WINNT\CWBRXD.EXE

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: floppylock - Unknown owner - C:\WINNT\floplock.exe

O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\McAfee\Common Framework\FrameworkService.exe" /ServiceStart (file missing)

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\program files\notes\ntmulti.exe

O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

O23 - Service: Xpoint PCRadmin Server (PCRadminServer) - Unknown owner - C:\PROGRA~1\Xpoint\PE\pcradmin.exe

O23 - Service: PictureTaker - LANovation - C:\WINNT\System32\PCTKRNT.SYS

O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINNT\system32\PsaSrv.exe

O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINNT\system32\TpKmpSVC.exe

O23 - Service: Xpoint Admin Server (XPadminServer) - Unknown owner - C:\PROGRA~1\Xpoint\xpadmin\xpadmin.exe

O23 - Service: Xpoint Agent Server (xpAgentServer) - Unknown owner - C:\PROGRA~1\Xpoint\agent\Xpagent.exe

[Another Powerreg Scheduler V3.exe[RESOLVED]]

Another one of my users has the following error when she logs onto her laptop:

c:\documents and settings\grifficl\start menu\programs\startup\PowerReg Scheduler V3.exe

Access to the specified device, path, or file is denied.

I am unable to delete the file as it tells me access denied. The source file may be in use. I have checked Task manager but the program is not listed.

I have run Spybot and AdAware.

Here is the hijackthis log. Any help would be greatly appreciated.

Logfile of HijackThis v1.99.1

Scan saved at 09:33:02, on 20/09/2006

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\ibmpmsvc.exe

C:\WINNT\system32\Ati2evxx.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe

C:\WINNT\floplock.exe

C:\Program Files\McAfee\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\mcshield.exe

C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

C:\program files\notes\ntmulti.exe

C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\WINNT\system32\TpKmpSVC.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\PROGRA~1\Xpoint\xpadmin\xpadmin.exe

C:\PROGRA~1\Xpoint\agent\Xpagent.exe

C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe

C:\PROGRA~1\Xpoint\EEClient\xpclient.exe

C:\WINNT\system32\cmd.exe

C:\PROGRA~1\Xpoint\SAS\jre\bin\javaw.exe

C:\WINNT\system32\Ati2evxx.exe

C:\WINNT\Explorer.EXE

C:\WINNT\system32\ltmsg.exe

C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\WINNT\AGRSMMSG.exe

C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe

C:\Program Files\Xpoint\PE\Skin\rrpcsb.exe

C:\WINNT\system32\RunDll32.exe

C:\Program Files\Xpoint\PE\pcrecsa.exe

C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

C:\WINNT\system32\TpShocks.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe

C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe

C:\Program Files\McAfee\Common Framework\UpdaterUI.exe

C:\WINNT\system32\internat.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\hijack this\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 195.51.87.140:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 213.62.*;170.230.*;*.cpb.com;*.soups.com;62.185.95.179;129.39.225.188;<local>

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe

O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9

O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [TP4EX] tp4ex.exe

O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"

O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"

O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN

O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe"

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [uC_Start] C:\IBMTools\Updater\ucstartup.exe

O4 - HKLM\..\Run: [Rapid Restore] C:\Program Files\Xpoint\PE\Skin\rrpcsb.exe

O4 - HKLM\..\Run: [bMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor

O4 - HKLM\..\Run: [bMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE

O4 - HKLM\..\Run: [bMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor

O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

O4 - HKLM\..\Run: [TpShocks] TpShocks.exe

O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe

O4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKCU\..\Run: [internat.exe] internat.exe

O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - Startup: PowerReg Scheduler V3.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll

O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll

O11 - Options group: [JAVA_IBM] Java (IBM)

O14 - IERESET.INF: START_PAGE_URL=about:blank

O16 - DPF: {7261EE42-318E-490A-AE8F-77649DBA1ECA} (JNILoader Control) - http://dsdiebe01.europe.soups.com/sametime...STJNILoader.cab

O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www-3.ibm.com/pc/support/access/sdc...ad/IbmEgath.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{3A22ECFD-1D48-4F30-A047-F4AB3D5657DC}: Domain = europe.soups.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{E6B6CEA5-4CF2-4550-9CCB-E7A8F1B20603}: Domain = europe.soups.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = ouk.com,eu.cpb.com,cpb.com,europe.soups.com,soups.com,oie.com

O17 - HKLM\System\CS1\Services\Tcpip\..\{3A22ECFD-1D48-4F30-A047-F4AB3D5657DC}: Domain = europe.soups.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = ouk.com,eu.cpb.com,cpb.com,europe.soups.com,soups.com,oie.com

O17 - HKLM\System\CS2\Services\Tcpip\..\{3A22ECFD-1D48-4F30-A047-F4AB3D5657DC}: Domain = europe.soups.com

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ouk.com,eu.cpb.com,cpb.com,europe.soups.com,soups.com,oie.com

O20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)

O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Unknown owner - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe

O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe

O23 - Service: Client Access Express Remote Command (Cwbrxd) - IBM Corporation - C:\WINNT\CWBRXD.EXE

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: floppylock - Unknown owner - C:\WINNT\floplock.exe

O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\McAfee\Common Framework\FrameworkService.exe" /ServiceStart (file missing)

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\program files\notes\ntmulti.exe

O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

O23 - Service: Xpoint PCRadmin Server (PCRadminServer) - Unknown owner - C:\PROGRA~1\Xpoint\PE\pcradmin.exe

O23 - Service: PictureTaker - LANovation - C:\WINNT\System32\PCTKRNT.SYS

O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINNT\system32\PsaSrv.exe

O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINNT\system32\TpKmpSVC.exe

O23 - Service: Xpoint Admin Server (XPadminServer) - Unknown owner - C:\PROGRA~1\Xpoint\xpadmin\xpadmin.exe

O23 - Service: Xpoint Agent Server (xpAgentServer) - Unknown owner - C:\PROGRA~1\Xpoint\agent\Xpagent.exe

[Powerreg Scheduler V3.exe[RESOLVED]]

Many thanks for the fast response. I have remove the items as listed, and rebooted before running HijackThis again.

Logfile of HijackThis v1.99.1

Scan saved at 09:16:23, on 18/09/2006

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\ibmpmsvc.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\WINNT\floplock.exe

C:\Program Files\McAfee\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\mcshield.exe

C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

C:\program files\notes\ntmulti.exe

C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

C:\WINNT\system32\TpKmpSVC.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\Explorer.EXE

C:\WINNT\system32\ltmsg.exe

C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\WINNT\AGRSMMSG.exe

C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe

C:\WINNT\system32\RunDll32.exe

C:\WINNT\system32\rundll32.exe

C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

C:\WINNT\system32\TpShocks.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINNT\system32\igfxtray.exe

C:\WINNT\system32\hkcmd.exe

C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe

C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe

C:\WINNT\system32\UMonit2k.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe

C:\Program Files\McAfee\Common Framework\UpdaterUI.exe

C:\Program Files\Java\jre1.5.0_03\bin\jucheck.exe

C:\WINNT\System32\svchost.exe

C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

C:\WINNT\system32\internat.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Documents and Settings\thompse\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://workplaceeu.campbellsoup.com/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 195.51.87.140:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 213.62.*;170.230.*;*.cpb.com;*.soups.com;62.185.95.179;129.39.225.188;<local>

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll

O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll

O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe

O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9

O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [TP4EX] tp4ex.exe

O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"

O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"

O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN

O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe"

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [uC_Start] C:\IBMTools\Updater\ucstartup.exe

O4 - HKLM\..\Run: [bMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor

O4 - HKLM\..\Run: [bMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE

O4 - HKLM\..\Run: [bMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor

O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

O4 - HKLM\..\Run: [TpShocks] TpShocks.exe

O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINNT\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe

O4 - HKLM\..\Run: [speedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon

O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"

O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNT\system32\UMonit2k.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe

O4 - HKLM\..\Run: [soundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray

O4 - HKCU\..\Run: [internat.exe] internat.exe

O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [NetSP - restore settings on power failure] "C:\Program Files\AT&T Global Network Client\NetSP.exe" -show

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll

O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll

O11 - Options group: [JAVA_IBM] Java (IBM)

O16 - DPF: {7261EE42-318E-490A-AE8F-77649DBA1ECA} (JNILoader Control) - http://dsdiebe01.europe.soups.com/sametime...STJNILoader.cab

O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{3A22ECFD-1D48-4F30-A047-F4AB3D5657DC}: Domain = europe.soups.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{E6B6CEA5-4CF2-4550-9CCB-E7A8F1B20603}: Domain = europe.soups.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = ouk.com,eu.cpb.com,cpb.com,europe.soups.com,soups.com,oie.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = ouk.com,eu.cpb.com,cpb.com,europe.soups.com,soups.com,oie.com

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ouk.com,eu.cpb.com,cpb.com,europe.soups.com,soups.com,oie.com

O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe

O23 - Service: Client Access Express Remote Command (Cwbrxd) - IBM Corporation - C:\WINNT\CWBRXD.EXE

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: floppylock - Unknown owner - C:\WINNT\floplock.exe

O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\McAfee\Common Framework\FrameworkService.exe" /ServiceStart (file missing)

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\program files\notes\ntmulti.exe

O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

O23 - Service: PictureTaker - LANovation - C:\WINNT\System32\PCTKRNT.SYS

O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINNT\system32\PsaSrv.exe

O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe

O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINNT\system32\TpKmpSVC.exe

[Powerreg Scheduler V3.exe[RESOLVED]]

One of my users has the following error when he logs onto his laptop:

c:\documents and settings\thompse\start menu\programs\startup\PowerReg Scheduler V3.exe

Access to the specified device, path, or file is denied.

I am unable to delete the file as it tells me access denied. The source file may be in use. I have checked Task manager but the program is not listed.

I have run Spybot and AdAware.

Here is the hijackthis log. Any help would be greatly appreciated.

Logfile of HijackThis v1.99.1

Scan saved at 15:48:23, on 15/09/2006

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\ibmpmsvc.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\WINNT\floplock.exe

C:\Program Files\McAfee\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\mcshield.exe

C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

C:\program files\notes\ntmulti.exe

C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\WINNT\system32\TpKmpSVC.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\Explorer.EXE

C:\WINNT\system32\ltmsg.exe

C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\WINNT\AGRSMMSG.exe

C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

C:\WINNT\system32\RunDll32.exe

C:\WINNT\system32\rundll32.exe

C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

C:\WINNT\system32\TpShocks.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINNT\system32\igfxtray.exe

C:\WINNT\system32\hkcmd.exe

C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe

C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe

C:\WINNT\system32\UMonit2k.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe

C:\Program Files\McAfee\Common Framework\UpdaterUI.exe

C:\Program Files\Java\jre1.5.0_03\bin\jucheck.exe

C:\WINNT\system32\internat.exe

C:\WINNT\System32\svchost.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Documents and Settings\thompse\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://workplaceeu.campbellsoup.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 195.51.87.140:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 213.62.*;170.230.*;*.cpb.com;*.soups.com;62.185.95.179;129.39.225.188;<local>

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll

O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll

O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe

O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9

O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [TP4EX] tp4ex.exe

O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"

O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"

O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN

O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe"

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [uC_Start] C:\IBMTools\Updater\ucstartup.exe

O4 - HKLM\..\Run: [bMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor

O4 - HKLM\..\Run: [bMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE

O4 - HKLM\..\Run: [bMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor

O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

O4 - HKLM\..\Run: [TpShocks] TpShocks.exe

O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINNT\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe

O4 - HKLM\..\Run: [speedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon

O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"

O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNT\system32\UMonit2k.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKCU\..\Run: [internat.exe] internat.exe

O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [NetSP - restore settings on power failure] "C:\Program Files\AT&T Global Network Client\NetSP.exe" -show

O4 - Startup: PowerReg Scheduler V3.exe

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll

O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll

O11 - Options group: [JAVA_IBM] Java (IBM)

O14 - IERESET.INF: START_PAGE_URL=about:blank

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/0128d30675f9af...ip/RdxIE601.cab

O16 - DPF: {7261EE42-318E-490A-AE8F-77649DBA1ECA} (JNILoader Control) - http://dsdiebe01.europe.soups.com/sametime...STJNILoader.cab

O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{3A22ECFD-1D48-4F30-A047-F4AB3D5657DC}: Domain = europe.soups.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{E6B6CEA5-4CF2-4550-9CCB-E7A8F1B20603}: Domain = europe.soups.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = ouk.com,eu.cpb.com,cpb.com,europe.soups.com,soups.com,oie.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ouk.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = ouk.com,eu.cpb.com,cpb.com,europe.soups.com,soups.com,oie.com

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ouk.com,eu.cpb.com,cpb.com,europe.soups.com,soups.com,oie.com

O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe

O23 - Service: Client Access Express Remote Command (Cwbrxd) - IBM Corporation - C:\WINNT\CWBRXD.EXE

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: floppylock - Unknown owner - C:\WINNT\floplock.exe

O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\McAfee\Common Framework\FrameworkService.exe" /ServiceStart (file missing)

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\program files\notes\ntmulti.exe

O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

O23 - Service: PictureTaker - LANovation - C:\WINNT\System32\PCTKRNT.SYS

O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINNT\system32\PsaSrv.exe

O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe

O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINNT\system32\TpKmpSVC.exe

[Another Coolwebsearch Infection]

Hi,

I have completed the steps you posted on a 2nd laptop that was affected by coolwebsearch. Everything looks ok now. Can you please have a look att he log to confirm if I have been successful in removing it?

Logfile of HijackThis v1.99.1

Scan saved at 16:01:16, on 27/07/05

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\System32\ibmpmsvc.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\PROGRA~1\PEREGR~1\DESKTO~1\bin\iftlsnr.exe

C:\WINNT\floplock.exe

C:\Program Files\BT Digital Access USB\vstartx.exe

C:\Program Files\BT Digital Access USB\gisdnlog.exe

C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\mcshield.exe

C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

C:\program files\notes\ntmulti.exe

C:\WINNT\system32\NALNTSRV.EXE

C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\wm.exe

C:\NOVELL\ZENRC\wuser32.exe

C:\NOVELL\ZENRC\WUOLService.exe

C:\WINNT\Explorer.EXE

C:\WINNT\system32\tp4serv.exe

C:\WINNT\system32\ltmsg.exe

C:\WINNT\system32\PRPCUI.exe

C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE

C:\WINNT\system32\RunDll32.exe

C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

C:\WINNT\System32\dpmw32.exe

C:\WINNT\system32\NWTRAY.EXE

C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\Program Files\Common Files\XCPCSync\Translators\LtNts4\NtsAgent.exe

C:\Program Files\BT Digital Access USB\gsyno.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\QuickTime\qttask.exe

C:\WINNT\system32\internat.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\admcouplac\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://campbellcorner.soups.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 195.51.87.140:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 213.*;170.*;*.soups.com;194.253.155.19;62.185.95.179;62.185.95.184;<local>

O1 - Hosts: 170.230.110.20 ocie

O1 - Hosts: 170.230.107.200 ftp.campbellplace.com www.campbellplace.com

O1 - Hosts: 194.118.99.14 GBBSERVER1 KGLHUB01

O1 - Hosts: 213.62.238.230 GBBIPMS

O1 - Hosts: 195.118.243.105 GBCAMP01 GBCAMP01-IP

O1 - Hosts: 195.51.85.1 PUURS

O1 - Hosts: 195.118.243.101 GBBDGM1

O1 - Hosts: 32.77.1.31 DMCAMUS02

O1 - Hosts: 32.77.1.28 DMCAMUS06

O1 - Hosts: 170.230.46.6 DACAMUS04 DACAMUS04.SOUPS.COM

O1 - Hosts: 170.230.115.80 campbellcorner

O1 - Hosts: 213.62.238.15 DMKGLUK01

O1 - Hosts: 195.118.243.108 DHDIEBE01

O1 - Hosts: 195.118.243.100 Y2CAMD00 Y2CAMD00-IP

O1 - Hosts: 194.253.61.57 COMFIERY

O1 - Hosts: 194.253.61.73 GENFIERY

O1 - Hosts: 213.62.238.49 GBBTOWER

O1 - Hosts: 203.8.80.233 DMSYDAU01

O1 - Hosts: 203.8.80.234 DMSYDAU02

O1 - Hosts: 141.94.135.6 FIREWALL1

O1 - Hosts: 141.94.135.4 FIREWALL2

O1 - Hosts: 213.62.238.12 EKGLAPP02

O1 - Hosts: 213.62.238.20 EKGLCMB01

O1 - Hosts: 170.230.105.27 DACAMUS02

O1 - Hosts: 128.1.0.9 S4441272

O1 - Hosts: 128.1.0.10 CBS270

O1 - Hosts: 195.118.243.109 EURAPP01

O1 - Hosts: 213.62.238.11 GBBSERVER2

O1 - Hosts: 213.62.238.23 GBBSQL

O1 - Hosts: 170.230.236.44 GBBCOGNOS

O1 - Hosts: 170.230.113.75 CAMPBELLDW01

O1 - Hosts: 213.62.238.17 DAKGLUK01

O1 - Hosts: 170.230.185.20 DMASHUK10

O1 - Hosts: 170.230.240.20 DMWORUK10

O1 - Hosts: 170.230.197.20 DMCRAUK10

O1 - Hosts: 213.62.238.30 GBBPSOFT

O1 - Hosts: 213.62.238.40 GBBIPMS2

O1 - Hosts: 213.62.238.5 FIREWALL

O1 - Hosts: 195.118.243.110 EUCAMD00

O1 - Hosts: 170.230.113.75 WHQDWH41

O1 - Hosts: 170.230.104.217 DDACAMUS01

O1 - Hosts: 170.230.240.15 EWORCMB01

O1 - Hosts: 170.230.185.15 EASHCMB01

O1 - Hosts: 170.230.197.50 ECRACMB01

O1 - Hosts: 170.230.191.3 DMDUNFR10

O1 - Hosts: 213.62.238.34 GBBCITRIX

O1 - Hosts: 213.62.238.18 EKGLAPP04

O1 - Hosts: 170.230.185.20 DMASHUK10

O1 - Hosts: 170.230.189.178 DAKARSE01

O1 - Hosts: 170.230.113.149 psacpt PSACPT

O1 - Hosts: 170.230.128.36 DMTORCA01

O1 - Hosts: 170.230.243.9 CAMBOURNE-UNITY

O1 - Hosts: 170.230.243.7 CAMBOURNE-PUB

O1 - Hosts: 170.230.215.123 DMHBUAU10

O1 - Hosts: 170.230.115.101 DMCAMUS12

O1 - Hosts: 170.230.46.11 DMCAMUS10

O1 - Hosts: 213.62.238.25 DGKGLUK01

O1 - Hosts: 170.230.236.42 DMCAMUK10

O1 - Hosts: 170.230.115.80 CAMPBELLCORNER

O1 - Hosts: 195.51.83.8 DMBOUFR10

O1 - Hosts: 170.230.113.198 DCCAMUS01

O1 - Hosts: 213.62.238.33 EKGLAPP07

O1 - Hosts: 170.230.236.40 ECAMCMB01

O1 - Hosts: 213.62.238.28 DANOSBE01

O1 - Hosts: 213.62.238.26 DSDIEBE01

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe

O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9

O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe

O4 - HKLM\..\Run: [TP4EX] tp4ex.exe

O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE

O4 - HKLM\..\Run: [bMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor

O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\NTFSCLUP.EXE

O4 - HKLM\..\Run: [CSScheduleCheck] C:\CFGSAFE\SCHWIZEX.EXE -CHECK

O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"

O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"

O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN

O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe"

O4 - HKLM\..\Run: [NDPS] C:\WINNT\System32\dpmw32.exe

O4 - HKLM\..\Run: [ZENRC Tray Icon] zentray.exe

O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [EasySync Pro - LtNts4] C:\Program Files\Common Files\XCPCSync\Translators\LtNts4\NtsAgent.exe

O4 - HKLM\..\Run: [EasySync Pro] C:\Program Files\Common Files\XCPCMenu.exe

O4 - HKLM\..\Run: [GazelDisplay] "C:\Program Files\BT Digital Access USB\gsyno.exe" -h

O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [internat.exe] internat.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=about:blank

O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - https://www-3.ibm.com/pc/support/access/sdc...oad/tgctlar.cab

O16 - DPF: {01111E00-3E00-11D2-8470-0060089874ED} (Support.com SmartIssue) - https://www-3.ibm.com/pc/support/access/sdc...oad/tgctlsi.cab

O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - http://dccamus01.soups.com/qp2.cab

O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www-3.ibm.com/pc/support/access/sdc...ad/IbmEgath.cab

O16 - DPF: {95E52A86-61B2-11D6-976A-00B0D09A3628} (ProjectBPSInterface3.BPSInterface3) - http://worldpanel.tns-global.com/Worldpane...SInterface3.CAB

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = eu.cpb.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{3A22ECFD-1D48-4F30-A047-F4AB3D5657DC}: Domain = europe.soups.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{B8FFE0DF-1558-4B64-A3B7-2285A3E7CFE7}: NameServer = 170.230.236.46,170.230.236.36

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = eu.cpb.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = eu.cpb.com,cpb.com,europe.soups.com,soups.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = eu.cpb.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = eu.cpb.com,cpb.com,europe.soups.com,soups.com

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = eu.cpb.com,cpb.com,europe.soups.com,soups.com

O23 - Service: Peregrine Listener 6.0.1 (agtlsnr601) - Peregrine Systems, Inc. - C:\PROGRA~1\PEREGR~1\DESKTO~1\bin\iftlsnr.exe

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe

O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINNT\system32\cusrvc.exe

O23 - Service: Client Access Express Remote Command (Cwbrxd) - IBM Corporation - C:\WINNT\CWBRXD.EXE

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: floppylock - Unknown owner - C:\WINNT\floplock.exe

O23 - Service: BT Digital Access USB start up (Gazel Startup) - Unknown owner - C:\Program Files\BT Digital Access USB\vstartx.exe" /s (file missing)

O23 - Service: ISDN connection log (GisdnLog) - Unknown owner - C:\Program Files\BT Digital Access USB\gisdnlog.exe" -s (file missing)

O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\System32\ibmpmsvc.exe

O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\program files\notes\ntmulti.exe

O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\WINNT\system32\NALNTSRV.EXE

O23 - Service: Network Configuration Service (NetCfgSvr) - AT&T - C:\PROGRA~1\AT&TGL~1\NetCfgSv.EXE

O23 - Service: Remote management (Novell WUser Agent) - Novell, Inc. - C:\NOVELL\ZENRC\wuser32.exe

O23 - Service: PictureTaker - LANovation - C:\WINNT\System32\PCTKRNT.SYS

O23 - Service: Novell Workstation Manager (WM) - Novell, Inc. - C:\WINNT\System32\wm.exe

O23 - Service: WUOLservice (WUOLService) - Novell, Inc. - C:\NOVELL\ZENRC\WUOLService.exe

Thanks,

Claire

[Coolwebsearch - Cannot Remove]

Here is the new hijack this log.

Logfile of HijackThis v1.99.1

Scan saved at 13:56:40, on 26/07/2005

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\ibmpmsvc.exe

C:\WINNT\system32\Ati2evxx.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\PROGRA~1\PEREGR~1\DESKTO~1\bin\iftlsnr.exe

C:\WINNT\floplock.exe

C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\mcshield.exe

C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

C:\program files\notes\ntmulti.exe

C:\WINNT\system32\NALNTSRV.EXE

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\WINNT\system32\TpKmpSVC.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\PROGRA~1\Xpoint\xpadmin\xpadmin.exe

C:\PROGRA~1\Xpoint\agent\Xpagent.exe

C:\WINNT\System32\wm.exe

C:\PROGRA~1\Xpoint\EEClient\xpclient.exe

C:\NOVELL\ZENRC\wuser32.exe

C:\WINNT\system32\cmd.exe

C:\PROGRA~1\Xpoint\SAS\jre\bin\javaw.exe

C:\NOVELL\ZENRC\WUOLService.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\Ati2evxx.exe

C:\WINNT\Explorer.EXE

C:\WINNT\system32\ltmsg.exe

C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

C:\WINNT\System32\dpmw32.exe

C:\WINNT\system32\NWTRAY.EXE

C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\WINNT\AGRSMMSG.exe

C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

C:\Program Files\Xpoint\PE\Skin\rrpcsb.exe

C:\WINNT\system32\RunDll32.exe

C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

C:\WINNT\system32\TpShocks.exe

C:\Program Files\Xpoint\PE\pcrecsa.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINNT\system32\internat.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\aboutbuster\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 195.51.87.140:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 170.230.*;213.62.*;62.185.95.179;*.cpb.com;*.soups.com;<local>

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe

O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9

O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [TP4EX] tp4ex.exe

O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"

O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"

O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN

O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe"

O4 - HKLM\..\Run: [NDPS] C:\WINNT\System32\dpmw32.exe

O4 - HKLM\..\Run: [ZENRC Tray Icon] zentray.exe

O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [uC_Start] C:\IBMTools\Updater\ucstartup.exe

O4 - HKLM\..\Run: [Rapid Restore] C:\Program Files\Xpoint\PE\Skin\rrpcsb.exe

O4 - HKLM\..\Run: [bMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor

O4 - HKLM\..\Run: [bMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE

O4 - HKLM\..\Run: [bMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor

O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

O4 - HKLM\..\Run: [TpShocks] TpShocks.exe

O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKCU\..\Run: [internat.exe] internat.exe

O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll

O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll

O11 - Options group: [JAVA_IBM] Java (IBM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=about:blank

O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab

O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - http://dccamus01.soups.com/qp2.cab

O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www-3.ibm.com/pc/support/access/sdc...ad/IbmEgath.cab

O16 - DPF: {95E52A86-61B2-11D6-976A-00B0D09A3628} (ProjectBPSInterface3.BPSInterface3) - http://worldpanel.tns-global.com/Worldpane...SInterface3.CAB

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = eu.cpb.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{3A22ECFD-1D48-4F30-A047-F4AB3D5657DC}: Domain = europe.soups.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{E6B6CEA5-4CF2-4550-9CCB-E7A8F1B20603}: Domain = europe.soups.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{E6B6CEA5-4CF2-4550-9CCB-E7A8F1B20603}: NameServer = 170.230.236.46,170.230.236.36

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = eu.cpb.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = eu.cpb.com,cpb.com,europe.soups.com,soups.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = eu.cpb.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = eu.cpb.com,cpb.com,europe.soups.com,soups.com

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = eu.cpb.com,cpb.com,europe.soups.com,soups.com

O23 - Service: Peregrine Listener 6.0.1 (agtlsnr601) - Peregrine Systems, Inc. - C:\PROGRA~1\PEREGR~1\DESKTO~1\bin\iftlsnr.exe

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe

O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINNT\system32\cusrvc.exe

O23 - Service: Client Access Express Remote Command (Cwbrxd) - IBM Corporation - C:\WINNT\CWBRXD.EXE

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: floppylock - Unknown owner - C:\WINNT\floplock.exe

O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\program files\notes\ntmulti.exe

O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\WINNT\system32\NALNTSRV.EXE

O23 - Service: Remote management (Novell WUser Agent) - Novell, Inc. - C:\NOVELL\ZENRC\wuser32.exe

O23 - Service: Xpoint PCRadmin Server (PCRadminServer) - Unknown owner - C:\PROGRA~1\Xpoint\PE\pcradmin.exe

O23 - Service: PictureTaker - LANovation - C:\WINNT\System32\PCTKRNT.SYS

O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINNT\system32\PsaSrv.exe

O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINNT\system32\TpKmpSVC.exe

O23 - Service: Novell Workstation Manager (WM) - Novell, Inc. - C:\WINNT\System32\wm.exe

O23 - Service: WUOLservice (WUOLService) - Novell, Inc. - C:\NOVELL\ZENRC\WUOLService.exe

O23 - Service: Xpoint Admin Server (XPadminServer) - Unknown owner - C:\PROGRA~1\Xpoint\xpadmin\xpadmin.exe

O23 - Service: Xpoint Agent Server (xpAgentServer) - Unknown owner - C:\PROGRA~1\Xpoint\agent\Xpagent.exe

[Coolwebsearch - Cannot Remove]

Logfile of HijackThis v1.99.1

Scan saved at 17:20:18, on 21/07/2005

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\ibmpmsvc.exe

C:\WINNT\system32\Ati2evxx.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\PROGRA~1\PEREGR~1\DESKTO~1\bin\iftlsnr.exe

C:\WINNT\floplock.exe

C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\mcshield.exe

C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

C:\program files\notes\ntmulti.exe

C:\WINNT\system32\NALNTSRV.EXE

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\WINNT\system32\TpKmpSVC.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\PROGRA~1\Xpoint\xpadmin\xpadmin.exe

C:\PROGRA~1\Xpoint\agent\Xpagent.exe

C:\WINNT\System32\wm.exe

C:\NOVELL\ZENRC\wuser32.exe

C:\PROGRA~1\Xpoint\EEClient\xpclient.exe

C:\WINNT\system32\cmd.exe

C:\PROGRA~1\Xpoint\SAS\jre\bin\javaw.exe

C:\NOVELL\ZENRC\WUOLService.exe

C:\WINNT\system32\Ati2evxx.exe

C:\WINNT\Explorer.EXE

C:\WINNT\system32\ltmsg.exe

C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

C:\WINNT\System32\dpmw32.exe

C:\WINNT\system32\NWTRAY.EXE

C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\WINNT\AGRSMMSG.exe

C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

C:\Program Files\Xpoint\PE\Skin\rrpcsb.exe

C:\WINNT\system32\RunDll32.exe

C:\Program Files\Xpoint\PE\pcrecsa.exe

C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

C:\WINNT\system32\TpShocks.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINNT\system32\internat.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Network Associates\VirusScan\scan32.exe

C:\aboutbuster\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 195.51.87.140:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 170.230.*;213.62.*;62.185.95.179;*.cpb.com;*.soups.com;<local>

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe

O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9

O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [TP4EX] tp4ex.exe

O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"

O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"

O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN

O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Program Files\IBM\Client Access\cwbwlwiz.exe"

O4 - HKLM\..\Run: [NDPS] C:\WINNT\System32\dpmw32.exe

O4 - HKLM\..\Run: [ZENRC Tray Icon] zentray.exe

O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [uC_Start] C:\IBMTools\Updater\ucstartup.exe

O4 - HKLM\..\Run: [Rapid Restore] C:\Program Files\Xpoint\PE\Skin\rrpcsb.exe

O4 - HKLM\..\Run: [bMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor

O4 - HKLM\..\Run: [bMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE

O4 - HKLM\..\Run: [bMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor

O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

O4 - HKLM\..\Run: [TpShocks] TpShocks.exe

O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKCU\..\Run: [internat.exe] internat.exe

O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll

O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll

O11 - Options group: [JAVA_IBM] Java (IBM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=about:blank

O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - http://dccamus01.soups.com/qp2.cab

O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www-3.ibm.com/pc/support/access/sdc...ad/IbmEgath.cab

O16 - DPF: {95E52A86-61B2-11D6-976A-00B0D09A3628} (ProjectBPSInterface3.BPSInterface3) - http://worldpanel.tns-global.com/Worldpane...SInterface3.CAB

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = eu.cpb.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{3A22ECFD-1D48-4F30-A047-F4AB3D5657DC}: Domain = europe.soups.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{E6B6CEA5-4CF2-4550-9CCB-E7A8F1B20603}: Domain = europe.soups.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{E6B6CEA5-4CF2-4550-9CCB-E7A8F1B20603}: NameServer = 170.230.236.46,170.230.236.36

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = eu.cpb.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = eu.cpb.com,cpb.com,europe.soups.com,soups.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = eu.cpb.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = eu.cpb.com,cpb.com,europe.soups.com,soups.com

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = eu.cpb.com,cpb.com,europe.soups.com,soups.com

O23 - Service: Peregrine Listener 6.0.1 (agtlsnr601) - Peregrine Systems, Inc. - C:\PROGRA~1\PEREGR~1\DESKTO~1\bin\iftlsnr.exe

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe

O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINNT\system32\cusrvc.exe

O23 - Service: Client Access Express Remote Command (Cwbrxd) - IBM Corporation - C:\WINNT\CWBRXD.EXE

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: floppylock - Unknown owner - C:\WINNT\floplock.exe

O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\program files\notes\ntmulti.exe

O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\WINNT\system32\NALNTSRV.EXE

O23 - Service: Remote management (Novell WUser Agent) - Novell, Inc. - C:\NOVELL\ZENRC\wuser32.exe

O23 - Service: Xpoint PCRadmin Server (PCRadminServer) - Unknown owner - C:\PROGRA~1\Xpoint\PE\pcradmin.exe

O23 - Service: PictureTaker - LANovation - C:\WINNT\System32\PCTKRNT.SYS

O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINNT\system32\PsaSrv.exe

O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINNT\system32\TpKmpSVC.exe

O23 - Service: Novell Workstation Manager (WM) - Novell, Inc. - C:\WINNT\System32\wm.exe

O23 - Service: WUOLservice (WUOLService) - Novell, Inc. - C:\NOVELL\ZENRC\WUOLService.exe

O23 - Service: Xpoint Admin Server (XPadminServer) - Unknown owner - C:\PROGRA~1\Xpoint\xpadmin\xpadmin.exe

O23 - Service: Xpoint Agent Server (xpAgentServer) - Unknown owner - C:\PROGRA~1\Xpoint\agent\Xpagent.exe

[Coolwebsearch - Cannot Remove]

I was unable to update AboutBuster - An error has occurred while updating. I ran v4.0

I was unable to update CWShredder - Unable to check for updates. I ran v2.12

I have added log file for about buster

CWShredder found a file - I have added a screen shot

I have added log file for SpSeHjfix

Sp.html - se.dll - hijack fix - this appeared after rebooting the PC into normal windows. I rebooted again

I was unable to run any of the 3 virus scans as they wanted IE and not Mozilla Firefox.

I have clicked on IE icon and nothing happens.

I used My Computer to gain access to address bar and browsed to the Trendmicro scan which is currently running undefined- I selected virus and spy ware

I have aslo run McAfee Virus scan and no infected files have been found.

I have added the hijack file as requested

How do I get IE to launch again?

Thanks for you help so far,

Claire

logs.zip

[Coolwebsearch - Cannot Remove]

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

This will likely be a few step process in removing the malware that has infected your system.  I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

You have a nasty CoolWebSearch infection.  First we will need to download a few tools that will help us in the removal of your problem.

Download about:buster by RubbeRDuckY Here.

Download CWShredder Here.

Download SpSeHjfix Here.

Download and install CleanUp! Here

Save all of these files somewhere you will remember like to the Desktop.

Unzip SpSeHjfix to its own folder (ie c:\SpSeHjfix)

Run the CleanUp! installer.  You dont need to do anything with it right now.

Update About:Buster

• Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
  
• Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
  
• Click "OK" at the prompt with instructions.
  
• Click "Update" and then "Check For Update" to begin the update process.
  
• If any updates exist please download them by clicking "Download Update" then click the X to close that window.
  
• Now close About:Buster
  

Update CWShredder

• Open CWShredder and click I AGREE
  
• Click Check For Update
  
• Close CWShredder
  

Boot into Safe Mode:

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please run about:buster by RubbeRDuckY:

• Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
  
• Click Yes to allow it to shutdown explorer.exe.
  
• It will begin to check your computer for malicious files.  If it asks if you would like to do a second pass, allow it to do so.
  
• When it has finished, click Save Log. Make sure you save it as I may need a copy of it later.
  
• Reboot your computer into safe mode again
  

Run about:buster again following the same instructions as above, this time without the restart at the end

Now run CWShredder.  Click I Agree, then Fix and then Next, let it fix everything it asks about. 

Now run SpSeHjfix.  A log will be saved in the same folder that you put the exe into. Please post the results of that log in your next reply.

Now run CleanUp!.  Click CleanUp and allow it to delete all the temporary files.Reboot your computer into normal windows.

Please run an on-line virus scan at Kaspersky OnLine Scan or if that doesnt work, you can use TrendMicro or BitDefender.  (Please post the results of the scan(s) in your next reply)

After all that, please post back with how things  went as well as the logs requested and a new HiJackThis log.

Good Luck

<{POST_SNAPBACK}>

[Coolwebsearch - Cannot Remove]

I have discovered CoolWebSearch on a users computer when running AdAware. I have tried to remove it but IE will launch a search site. McAfee Virus Guard detects se.dll but this keeps reappearing.

I found a post with instructions on manually removing this but cannot update AboutBuster, and get an error after it has run - runtime error 339 - component 'comtl32.ocx' or one of its dependencies not correctly registered: a file is missing or invalid.

Here is the hijack log

Logfile of HijackThis v1.99.1

Scan saved at 14:55:55, on 20/07/2005

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\ibmpmsvc.exe

C:\WINNT\system32\Ati2evxx.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\PROGRA~1\PEREGR~1\DESKTO~1\bin\iftlsnr.exe

C:\WINNT\floplock.exe

C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

C:\program files\notes\ntmulti.exe

C:\WINNT\system32\NALNTSRV.EXE

C:\WINNT\system32\regsvc.exe

C:\WINNT\system32\MSTask.exe

C:\WINNT\system32\TpKmpSVC.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\mspmspsv.exe

C:\WINNT\system32\svchost.exe

C:\PROGRA~1\Xpoint\xpadmin\xpadmin.exe

C:\PROGRA~1\Xpoint\agent\Xpagent.exe

C:\WINNT\System32\wm.exe

C:\PROGRA~1\Xpoint\EEClient\xpclient.exe

C:\NOVELL\ZENRC\wuser32.exe

C:\WINNT\system32\cmd.exe

C:\PROGRA~1\Xpoint\SAS\jre\bin\javaw.exe

C:\NOVELL\ZENRC\WUOLService.exe

C:\WINNT\system32\Ati2evxx.exe

C:\WINNT\Explorer.EXE

C:\WINNT\system32\ltmsg.exe

C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

C:\WINNT\System32\dpmw32.exe

C:\WINNT\system32\NWTRAY.EXE

C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\WINNT\AGRSMMSG.exe

C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

C:\Program Files\Xpoint\PE\Skin\rrpcsb.exe

C:\WINNT\system32\RunDll32.exe

C:\Program Files\Xpoint\PE\pcrecsa.exe

C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

C:\WINNT\system32\TpShocks.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINNT\system32\internat.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\WINNT\system32\rundll32.exe

C:\Program Files\Network Associates\VirusScan\mcshield.exe

C:\Program Files\Microsoft Office\Office\WINWORD.EXE

C:\Program Files\Microsoft Office\Office\WINWORD.EXE

C:\PROGRA~1\MOZILL~1\FIREFOX.EXE

C:\aboutbuster\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

res://C:\DOCUME~1\richarnl\LOCALS~1\Temp\se.dll/space.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

res://C:\DOCUME~1\richarnl\LOCALS~1\Temp\se.dll/space.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =

195.51.87.140:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =

170.230.*;213.62.*;62.185.95.179;*.cpb.com;*.soups.com;<local>

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: (no name) - {B9D65F0D-A3C3-408D-BA0B-2C4A6139387C} - C:\WINNT\system32\hhnj.dll

O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

C:\WINNT\System32\msdxm.ocx

O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe

O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9

O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [TP4EX] tp4ex.exe

O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe

O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\cwbsvstr.exe"

O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client

Access\cwbinhlp.exe"

O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client

Access\cwbckver.exe" LOGIN

O4 - HKLM\..\Run: [Client Access Express Welcome] "C:\Program Files\IBM\Client

Access\cwbwlwiz.exe"

O4 - HKLM\..\Run: [NDPS] C:\WINNT\System32\dpmw32.exe

O4 - HKLM\..\Run: [ZENRC Tray Icon] zentray.exe

O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE

O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common

Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE"

/STANDALONE

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update

Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [uC_Start] C:\IBMTools\Updater\ucstartup.exe

O4 - HKLM\..\Run: [Rapid Restore] C:\Program Files\Xpoint\PE\Skin\rrpcsb.exe

O4 - HKLM\..\Run: [bMMGAG] RunDll32

C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor

O4 - HKLM\..\Run: [bMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE

O4 - HKLM\..\Run: [bMMMONWND] rundll32.exe

C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor

O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe

O4 - HKLM\..\Run: [TpShocks] TpShocks.exe

O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\richarnl\LOCALS~1\Temp\se.dll,DllInstall

O4 - HKCU\..\Run: [internat.exe] internat.exe

O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\WINNT\System32\msjava.dll

O9 - Extra 'Tools' menuitem: IBM Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\WINNT\System32\msjava.dll

O11 - Options group: [JAVA_IBM] Java (IBM)

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O14 - IERESET.INF: START_PAGE_URL=about:blank

O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) -

http://dccamus01.soups.com/qp2.cab

O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) -

https://www-3.ibm.com/pc/support/access/sdc...ad/IbmEgath.cab

O16 - DPF: {95E52A86-61B2-11D6-976A-00B0D09A3628} (ProjectBPSInterface3.BPSInterface3) -

http://worldpanel.tns-global.com/Worldpane...SInterface3.CAB

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = eu.cpb.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{3A22ECFD-1D48-4F30-A047-F4AB3D5657DC}: Domain =

europe.soups.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{E6B6CEA5-4CF2-4550-9CCB-E7A8F1B20603}: Domain =

europe.soups.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{E6B6CEA5-4CF2-4550-9CCB-E7A8F1B20603}: NameServer =

170.230.236.46,170.230.236.36

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = eu.cpb.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList =

eu.cpb.com,cpb.com,europe.soups.com,soups.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = eu.cpb.com

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList =

eu.cpb.com,cpb.com,europe.soups.com,soups.com

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList =

eu.cpb.com,cpb.com,europe.soups.com,soups.com

O18 - Filter: text/html - {FA713029-439F-41FE-A74E-6EE1BD142EEE} -

C:\WINNT\system32\hhnj.dll

O18 - Filter: text/plain - {FA713029-439F-41FE-A74E-6EE1BD142EEE} -

C:\WINNT\system32\hhnj.dll

O23 - Service: Peregrine Listener 6.0.1 (agtlsnr601) - Peregrine Systems, Inc. -

C:\PROGRA~1\PEREGR~1\DESKTO~1\bin\iftlsnr.exe

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\system32\Ati2evxx.exe

O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. -

C:\WINNT\system32\cusrvc.exe

O23 - Service: Client Access Express Remote Command (Cwbrxd) - IBM Corporation -

C:\WINNT\CWBRXD.EXE

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software

Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: floppylock - Unknown owner - C:\WINNT\floplock.exe

O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINNT\system32\ibmpmsvc.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. -

C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. -

C:\Program Files\Network Associates\VirusScan\mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. -

C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\program

files\notes\ntmulti.exe

O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. -

C:\WINNT\system32\NALNTSRV.EXE

O23 - Service: Remote management (Novell WUser Agent) - Novell, Inc. -

C:\NOVELL\ZENRC\wuser32.exe

O23 - Service: Xpoint PCRadmin Server (PCRadminServer) - Unknown owner -

C:\PROGRA~1\Xpoint\PE\pcradmin.exe

O23 - Service: PictureTaker - LANovation - C:\WINNT\System32\PCTKRNT.SYS

O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner -

C:\WINNT\system32\PsaSrv.exe

O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINNT\system32\TpKmpSVC.exe

O23 - Service: Novell Workstation Manager (WM) - Novell, Inc. - C:\WINNT\System32\wm.exe

O23 - Service: WUOLservice (WUOLService) - Novell, Inc. - C:\NOVELL\ZENRC\WUOLService.exe

O23 - Service: Xpoint Admin Server (XPadminServer) - Unknown owner -

C:\PROGRA~1\Xpoint\xpadmin\xpadmin.exe

O23 - Service: Xpoint Agent Server (xpAgentServer) - Unknown owner -

C:\PROGRA~1\Xpoint\agent\Xpagent.exe

Hoping you can help, as there are 2 users who have the same problem. I have installed Mozilla Firefox as a temporary solution.

Many thanks,

Claire (newbie!!)