lgoncalves

Hi Chuck, thanks for your help. I have run Adwcleaner and junkware cleaner and I attached the logs. Malwarebytes did not find anything. However, after I run adwcleaner I could not connect to any network anymore. In wireless mode the PC detect the access point, but it did not get any IP address. When I check on network and sharing center the ethernet port did not get IP address. I think I have to make system restore. Please help. AdwCleanerS0.txt JRT.txt Malware.txt

Hi, my wife installed some program to download music and after that constantly pop ups open when I click anywhere on chrome and firefox. Please I need some help to clean it up, because malwarebytes antimalware scan did not find anything.

Hi, Below is the log from hijackthis. Please help because my PC is too slow. I have got Windows XP Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 11:18:51 PM, on 3/10/2011 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\W

Hi, My PC gets extremely slow and I could not work on it until I kill firefox process or acrobat process. There is a svchost.exe process that eats all memory and the PC stops responding. I would like some help on this issue

Hi, I have run ComboFix /u and Combofix was uninstalled. Now the PC is running good, and I have installed Avira as Antivirus. It found a trojan in System Volume folder (File is A0005777.exe) However I was searching on Internet the about "sfc /scnanow" event. I have got a I386 folder in "c:\windows" and I have checked in registry the source path and it is OK. I have copied the I386 folder to C:\, i have changed the source path to "c:\", but I have got the same message. I think it is something wrong about service pack folder. What can I do? Best regards

Hi Sarah, I could not find my windows installation CD. When I have run sfc /scannow showed that it will be needed copy some files to dll cache. I would like if you could recommend any good antivirus an any good firewall, because I uninstalled the original antivirus. Now I can log in windows, but I am worried about the missing files that it were detected. Thanks a lot for your help. Following the combofixlog: ComboFix 09-01-19.05 - Yamileth_Dominguez 2009-01-20 23:06:54.3 - NTFSx86 Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.543 [GMT -4.5:30] Running from: c:\documents a

Hi, Thanks if you can help me. I have got a malware, because my PC is slow. I could see process that I did not see in the past. I have tried with avast and malware bytes, but it is still there. Following is the hijackthis logÑ Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 08:08:52 p.m., on 12/01/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe

Hi Sarah, Give me a couple of days, because I am on a job trip. Thank you very much

Hi, Sorry for the uploads. Here is the combofix.log: ComboFix 09-01-05.05 - Yamileth_Dominguez 2009-01-06 16:41:16.2 - NTFSx86 NETWORK Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.760 [GMT -4.5:30] Running from: c:\documents and settings\Yamileth_Dominguez\Desktop\ComboFix.exe . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . c:\windows\system32\userinit.exe . . . is infected!! . ((((((((((((((((((((((((( Files Created from 2008-12-06 to 2009-01-06 ))))))))))))))))))))))))))))))) . 2009-01-02 10:40 . 2009-

Hi Sarahw, Happy new year! Following the activities I have run, according to your recommendations: - Run Hijackthis and fix check the entries - Run killbox.exe. I tried twice delete on reboot both file paths, but I think it failed. I never found "C:\autorun.exe" neither before nor after (I think is hidden) and "c:\windows\wt" is still there. Attached you will find the hijackthis log and killbox.exe log. I have tried log in but it happens the same gets me back off. I have just log in safe mode. Thanks kb.txt hijackthis.txt

Hi, The Spybot, Search and Destroy is uninstalled. However, in register section of log I could see registry entries about spybot. Attached is the fresh hijasckthis.log. Thanks again hijackthis.txt

Hi Sarahw, I have run combofix tool as guide says; only one difference: when it finished, it asked for reboot and the computer restarted automatically. Attached you will find the Combofix.txt log. I cannot still log in windows xp. Thanks in advance ComboFix.txt

Hi, I am running windows xp s 2 and I got on a web page << removed site >> and my computer got a virus that I could not remove. In addition, when I start the computer and I try to log in, the program gets me back to logon screen, something like a loop logon/logoff. I can just log on in safe mode and I have run hijackthis. The log is following: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:46:52 PM, on 12/21/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Safe mode with network support Running processes: C:\WI