Gerry

============================================================== Hi Folks! The uninstall instructions on the ZoneAlarm site is quite clear but I still have one concern to resolve before I can undertake the uninstall procedure. This relates to the deletion of the "Internet Logs" file. What I am concerned about is that there are many files of other programs in this file as well, not only those of ZA. I would like to know if all of these could safely be deleted without any serious consequences afterwards? If not, what would be the best route to follow? Advice on this will be sincerely appreciat

Hi Thanks for the reply. Unfortunately the following URL seems to be incorrect because the page could not be found: http://nh3.nohold.net/noHoldCust25/Prod_1/...stallNonNT.html Kindly advise. Thanks. Gerry

=============================================================== Hello Mark I have tried to follow your advice but am still unable to rename the folder "Internet logs", the reason being that nothing happens when I right-click on it. (Please note that I am using Win98SE on this PC). To get to there I follow the following steps: Start, Find, Files or Folders. After I entered "Internet logs" a list of only eight files come up, none of which are related to ZA. Now I am not sure where to right-click to change the name. Please advise. My next question involves the Windows temp folder. I have copie

Hi Folks! I am having problems with ZoneAlarm (Free) and would like to uninstall this from my PC. I have checked out the instructions on how to go about this on the website of Don Hoover but I am not sure how to do the following step : If you are running a version other than the free version then backup your settings in ZA using the backup button. This will create a XML file with all your settings stored in it, remember where you placed that file, you may need it later. If you are running the free version then turn off ZoneAlarm and rename the folder named "internet logs" to oldlogs. What I w

Thanks! Will use your advice. Regards. Gerry

Hi Folks! I would appreciate the advice of the experts on my following problem: 1. At present I have AVG Free Build 510 installed on my PC. 2. Because I have been exp. some problems with this I want to uninstall this and replace with the latest version (Build 516), which I have already downloaded but have not set-up yet. 3. My problem is that I am unable to uninstall the Build 510 version due to a problem. The following error message appears before the uninstall could be finalised: Local machine: installation failed Installation: Error: Action failed for file setup.

--------------------------------------------------------------------------------------------------------------------------------------- Thanks, Guys! Your kind assistance is sincerely apporeciated. Gerry

try this ? http://www.techspot.com/vb/all/windows/t-2...-safe-mode.html Hi Folks! Thanks for the replies. I tried the links suggested but came across the following problems: http://www.techspot.com/vb/all/windows/t-2...-safe-mode.html 404 Error - Not Found http://www.techspot.com/vb/all/windows/t-2...-safe-mode.html Can not find anything on this topic here. I use Win98SE. Thanks. Gerry

Hi Folks! I would appreciuate it if the experts could advise me on my following problem: When I try to Boot up in Safe Mode my PC simply ignores my tapping of F8 and proceeds to start up normally. How can I resolve this? Thanks! Gerry

Hi Ryan Once again I have been unable to do a scan with Panda, same problem as with Kaspersky. I have aacessed the websites with Internet Explorer but the scans simply would not respond. (I have not opened a Firefox browser). What do you think the reason for this could be? I have, as an alternative, done a Full System Scan with a-sqaured. I realise that this is probably not the real McCoy but it is the only working alternative that I could think of. However, no serious infections were found and I have deleted all, except one which refused to be deleted (medium threat). I have copied the scan

Ryan I am having no luck with the Kaspersky Online Scanner with Explorer. I can access the website but when I click on 'Kaspersky Online Scanner' the hourglass comes up with the cursor but then disappears after a while and it just hangs. No firefox browser is open at the time, only Explorer. When I try the scan on Firefox I have no problems but because I have to use Explorer for this I did not proceed. Please advise me further, or suggest an alternative Online Scanner that I could use on Firefox. My PC is getting worse by the day. On some days I can not access websites and just give up. Thanks

Hi Ryan I have done the following: 1. I could not gain direct access to the CWShredder.net website (did not respond) but downloaded the program from Filehippo. 2. Once downloaded I tried to update but this too did not respond 3. I then had to scan without an update. This could not find any CoolWebSearch infections on my system 4. A scan with SUPERAntispySpyware also could not detect anything. 5. Please note that I could not start up in Safe Mode. The PC simply ignored my attempts, to open up and started up normally. I usually use Safe Mode for Scandisk and Defrag without problems but this t

Hello Ryan Thanks for taking the time to assist me. As requested I have copied the Uninstall list below for your info. Thanks, Ryan. Gerry ---------------------------------------------------------------------------------------------------------- Ad-Aware SE Personal Adobe Acrobat - Reader 6.0.2 Update Adobe Acrobat and Reader 6.0.3 Update Adobe Acrobat and Reader 6.0.4 Update Adobe Acrobat and Reader 6.0.5 Update Adobe Download Manager 1.2 (Remove Only) Adobe Flash Player Plugin Adobe Reader 6.0.1 Asmw PC-Optimizer Pro AVG Free Edition BackRex Outlook Express Backup Demo Chinese (Simplified) L

Hi Folks! I'm new here so please bear with me if I slip up on something. First of all I would like to say that I am extremely impressed with the professional set-up of this website and the quick manner in which a new member can get involved. My problem: I suspect that my PC is infected with all types of Spyware because of the following: 1. For months now it has reacted strange. I find it difficult to access websites (takes a long time to respond to clicks - I use Firefox). And then it acts erratically. My PC is extremely slow - just about impossible to work with. 2. I invested in SpyZooka in