aghoffmann

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Posts posted by aghoffmann

  1. Hi Matt,

    I followed your instructions as best as I could, however I ran in to a couple of problems:

    • VundoFix ran fine, but it didn’t find any infected files (file posted below)

    • Ewido locked up several time during the install. However I had already installed and ran the program before I contacted Besttechie. At some point an ewido error was generated. I have posted that ewido.err file below also.

    • I tried running the ewido program that I already had installed in SafeMode, however I never got a “desktop†in Safe mode. All I got was a black screen with the words “Safe Mode†showing in all 4 corners of my screen.

    • Upon rebooting after safe mode I got a couple errors, one for Trojan.awax and one for ewido. I did a screen capture and have posted that jpg too.

    I currently have “CounterSpy, a-squared, spy-bot and Norton Anti-virus installed on the machine. Could these be interfering

    Thanks,

    Andy

    _________________________________________

    VundoFix.txt

    VundoFix V5.1.3

    Running as SYSTEM

    from c:\windows\system32\VundoFix.exe

    Checking Java version...

    Java version is 1.4.2.2

    Scan started at 8:55:30 PM 7/13/2006

    Listing files found while scanning....

    No infected files were found.

    Beginning removal...

    _____________________________

    Ewido.err

    //==<ewido anti-spyware 4.0>===================================

    Exception code: C0000005 ACCESS_VIOLATION

    Fault address: 00000001 <pages range base not found>

    Exception Date: 07/09/2006 17:04:59

    File Version of C:\Program Files\ewido anti-spyware 4.0\ewido.exe: 4.0.0.172

    MiniDump Information Saved to C:\Program Files\ewido anti-spyware 4.0\ewido.dmp

    Registers:

    EAX:00000001

    EBX:00000000

    ECX:00000000

    EDX:77FC49C0

    ESI:00432B17

    EDI:00FD6730

    CS:EIP:001B:00000001

    SS:ESP:0023:052AFE98 EBP:052AFEE4

    DS:0023 ES:0023 FS:0038 GS:0000

    Flags:00010202

    Intel specific method

    Call stack:

    Address Frame Param 0 Param 1 Param 2 Param 3 Logical addr Module

    00000001 052AFEE4 00432B17 00FD6730 00000001 00000000 <pages range base not found>

    77F8777E 052AFF48 77F87766 00185540 00000000 00000000 0001:0003677E C:\WINDOWS\System32\ntdll.dll

    77F956E5 052AFFB4 00000000 00000000 00000000 00000000 0001:000446E5 C:\WINDOWS\System32\ntdll.dll

    77E765DA 052AFFEC <frame 052AFFEC not readable>

    ImageHelp specific method

    Call stack:

    Address Frame Param 0 Param 1 Param 2 Param 3 Symbol/Logical address

    00000001 052AFE94 77F95FC9 00FD6730 00000001 00185540 <pages range base not found>

    00432B42 052AFEE4 00432B17 00FD6730 00000001 00000000 0001:00031B42 C:\Program Files\ewido anti-spyware 4.0\ewido.exe

    77F8777E 052AFF48 77F87766 00185540 00000000 00000000 RtlDebugPrintTimes+1A

    77F956E5 052AFFB4 00000000 00000000 00000000 00000000 RtlSetIoCompletionCallback+AF

    77E765DA 052AFFEC 77F950AE 00000000 00000000 6D52C1A0 lstrcmpiW+98

    Loaded Modules:

    Base Size Module

    00400000 609000 4.00.0000.0172 C:\Program Files\ewido anti-spyware 4.0\ewido.exe

    77F50000 0A6000 5.01.2600.0114 C:\WINDOWS\System32\ntdll.dll

    77E60000 0E0000 5.01.2600.0153 C:\WINDOWS\system32\kernel32.dll

    76BF0000 00B000 //==<ewido anti-spyware 4.0>===================================

    Exception code: C0000005 ACCESS_VIOLATION

    Fault address: 00000020 <pages range base not found>

    Exception Date: 07/09/2006 19:26:15

    File Version of C:\Program Files\ewido anti-spyware 4.0\ewido.exe: 4.0.0.172

    MiniDump Information Saved to C:\Program Files\ewido anti-spyware 4.0\ewido.dmp

    Registers:

    EAX:00000020

    EBX:00000000

    ECX:00000000

    EDX:77FC49C0

    ESI:00432B17

    EDI:00FD1AB0

    CS:EIP:001B:00000020

    SS:ESP:0023:03EBFE98 EBP:03EBFEE4

    DS:0023 ES:0023 FS:0038 GS:0000

    Flags:00010202

    Intel specific method

    Call stack:

    Address Frame Param 0 Param 1 Param 2 Param 3 Logical addr Module

    00000020 03EBFEE4 00432B17 00FD1AB0 00000001 00000000 <pages range base not found>

    77F8777E 03EBFF48 77F87766 00186470 00000000 00000000 0001:0003677E C:\WINDOWS\System32\ntdll.dll

    77F956E5 03EBFFB4 00000000 00000000 00000000 00000000 0001:000446E5 C:\WINDOWS\System32\ntdll.dll

    77E765DA 03EBFFEC 77F950AE 00000000 00000000 00000000 0001:000155DA C:\WINDOWS\system32\kernel32.dll

    ImageHelp specific method

    Call stack:

    Address Frame Param 0 Param 1 Param 2 Param 3 Symbol/Logical address

    00000020 03EBFE94 77F95FC9 00FD1AB0 00000001 00186470 <pages range base not found>

    00432B42 03EBFEE4 00432B17 00FD1AB0 00000001 00000000 0001:00031B42 C:\Program Files\ewido anti-spyware 4.0\ewido.exe

    77F8777E 03EBFF48 77F87766 00186470 00000000 00000000 RtlDebugPrintTimes+1A

    77F956E5 03EBFFB4 00000000 00000000 00000000 00000000 RtlSetIoCompletionCallback+AF

    77E765DA 03EBFFEC 77F950AE 00000000 00000000 00000000 lstrcmpiW+98

    Loaded Modules:

    Base Size Module

    00400000 609000 4.00.0000.0172 C:\Program Files\ewido anti-spyware 4.0\ewido.exe

    77F50000 0A6000 5.01.2600.0114 C:\WINDOWS\System32\ntdll.dll

    77E60000 0E0000 5.01.2600.0153 C:\WINDOWS\system32\kernel32.dll

    76BF0000 00B000 //==<ewido anti-spyware 4.0>===================================

    Exception code: C0000005 ACCESS_VIOLATION

    Fault address: 00000001 <pages range base not found>

    Exception Date: 07/10/2006 11:14:49

    File Version of C:\Program Files\ewido anti-spyware 4.0\ewido.exe: 4.0.0.172

    MiniDump Information Saved to C:\Program Files\ewido anti-spyware 4.0\ewido.dmp

    Registers:

    EAX:00000001

    EBX:00000000

    ECX:00000000

    EDX:77FC49C0

    ESI:00432B17

    EDI:00FD6B40

    CS:EIP:001B:00000001

    SS:ESP:0023:05CAFE98 EBP:05CAFEE4

    DS:0023 ES:0023 FS:0038 GS:0000

    Flags:00010202

    Intel specific method

    Call stack:

    Address Frame Param 0 Param 1 Param 2 Param 3 Logical addr Module

    00000001 05CAFEE4 00432B17 00FD6B40 00000001 00000000 <pages range base not found>

    77F8777E 05CAFF48 77F87766 00187180 00000000 00000000 0001:0003677E C:\WINDOWS\System32\ntdll.dll

    77F956E5 05CAFFB4 00000000 00000000 00000000 00000000 0001:000446E5 C:\WINDOWS\System32\ntdll.dll

    77E765DA 05CAFFEC <frame 05CAFFEC not readable>

    ImageHelp specific method

    Call stack:

    Address Frame Param 0 Param 1 Param 2 Param 3 Symbol/Logical address

    00000001 05CAFE94 77F95FC9 00FD6B40 00000001 00187180 <pages range base not found>

    00432B42 05CAFEE4 00432B17 00FD6B40 00000001 00000000 0001:00031B42 C:\Program Files\ewido anti-spyware 4.0\ewido.exe

    77F8777E 05CAFF48 77F87766 00187180 00000000 00000000 RtlDebugPrintTimes+1A

    77F956E5 05CAFFB4 00000000 00000000 00000000 00000000 RtlSetIoCompletionCallback+AF

    77E765DA 05CAFFEC 77F950AE 00000000 00000000 6D52C1A0 lstrcmpiW+98

    Loaded Modules:

    Base Size Module

    00400000 609000 4.00.0000.0172 C:\Program Files\ewido anti-spyware 4.0\ewido.exe

    77F50000 0A6000 5.01.2600.0114 C:\WINDOWS\System32\ntdll.dll

    77E60000 0E0000 5.01.2600.0153 C:\WINDOWS\system32\kernel32.dll

    76BF0000 00B000 5.01.2600.0000 C:\WINDOWS\System32\PSAPI.DLL

    10000000 0E3000 4.00.0000.0172 C:\Program Files\ewido anti-spyware 4.0\engine.dll

    70BD0000 065000 6.00.2800.1106 C:\WINDOWS\system32\SHLWAPI.dll

    77C10000 053000 7.00.2600.0000 C:\WINDOWS\system32\msvcrt.dll

    77C70000 03E000 5.01.2600.0151 C:\WINDOWS\system32\GDI32.dll

    77D40000 086000 5.01.2600.0152 C:\WINDOWS\system32\USER32.dll

    77DD0000 08B000 5.01.2600.0000 C:\WINDOWS\system32\ADVAPI32.dll

    78000000 06F000 5.01.2600.0135 C:\WINDOWS\system32\RPCRT4.dll

    71AB0000 015000 5.01.2600.0000 C:\WINDOWS\System32\WS2_32.dll

    71AA0000 008000 5.01.2600.0000 C:\WINDOWS\System32\WS2HELP.dll

    76B40000 02C000 5.01.2600.0000 C:\WINDOWS\System32\WINMM.dll

    773D0000 7EE000 6.00.2600.0115 C:\WINDOWS\system32\SHELL32.dll

    76380000 005000 5.01.2600.0000 C:\WINDOWS\System32\MSIMG32.dll

    763B0000 045000 6.00.2600.0000 C:\WINDOWS\system32\comdlg32.dll

    71950000 0E4000 6.00.2600.0000 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.0.0_x-ww_1382d70a\COMCTL32.dll

    771B0000 113000 5.01.2600.0136 C:\WINDOWS\system32\ole32.dll

    71AD0000 008000 5.01.2600.0000 C:\WINDOWS\System32\WSOCK32.dll

    76D60000 015000 5.01.2600.0002 C:\WINDOWS\System32\iphlpapi.dll

    76DE0000 026000 5.01.2600.0000 C:\WINDOWS\System32\netman.dll

    76D40000 016000 5.01.2600.0000 C:\WINDOWS\System32\MPRAPI.dll

    76E40000 02F000 5.01.2600.0000 C:\WINDOWS\System32\ACTIVEDS.dll

    76E10000 024000 //==<ewido anti-spyware 4.0>===================================

    Exception code: C0000005 ACCESS_VIOLATION

    Fault address: 00000020 <pages range base not found>

    Exception Date: 07/13/2006 18:22:36

    File Version of C:\Program Files\ewido anti-spyware 4.0\ewido.exe: 4.0.0.172

    MiniDump Information Saved to C:\Program Files\ewido anti-spyware 4.0\ewido.dmp

    Registers:

    EAX:00000020

    EBX:00000000

    ECX:00000000

    EDX:77FC59C0

    ESI:00432B17

    EDI:00F46BB8

    CS:EIP:001B:00000020

    SS:ESP:0023:03DCFE98 EBP:03DCFEE4

    DS:0023 ES:0023 FS:0038 GS:0000

    Flags:00010202

    Intel specific method

    Call stack:

    Address Frame Param 0 Param 1 Param 2 Param 3 Logical addr Module

    00000020 03DCFEE4 00432B17 00F46BB8 00000001 00000000 <pages range base not found>

    77F87FD4 03DCFF48 77F87FBC 00180CD8 00000000 00000000 0001:00036FD4 C:\WINDOWS\System32\ntdll.dll

    77F9613D 03DCFFB4 00000000 77FA88F0 04227630 00000000 0001:0004513D C:\WINDOWS\System32\ntdll.dll

    77E7D28E 03DCFFEC 77F95B06 00000000 00000000 00000000 0001:0001C28E C:\WINDOWS\system32\kernel32.dll

    ImageHelp specific method

    Call stack:

    Address Frame Param 0 Param 1 Param 2 Param 3 Symbol/Logical address

    00000020 03DCFE94 77F96A21 00F46BB8 00000001 00180CD8 <pages range base not found>

    00432B42 03DCFEE4 00432B17 00F46BB8 00000001 00000000 0001:00031B42 C:\Program Files\ewido anti-spyware 4.0\ewido.exe

    77F87FD4 03DCFF48 77F87FBC 00180CD8 00000000 00000000 RtlDebugPrintTimes+1A

    77F9613D 03DCFFB4 00000000 77FA88F0 04227630 00000000 RtlSetIoCompletionCallback+AF

    77E7D28E 03DCFFEC 77F95B06 00000000 00000000 00000000 RegisterWaitForInputIdle+43

    Loaded Modules:

    Base Size Module

    00400000 609000 4.00.0000.0172 C:\Program Files\ewido anti-spyware 4.0\ewido.exe

    77F50000 0A7000 5.01.2600.1217 C:\WINDOWS\System32\ntdll.dll

    77E60000 0E6000 5.01.2600.1560 C:\WINDOWS\system32\kernel32.dll

    76BF0000 00B000 5.01.2600.1106 C:\WINDOWS\System32\PSAPI.DLL

    10000000 0E3000 4.00.0000.0172 C:\Program Files\ewido anti-spyware 4.0\engine.dll

    70A70000 064000 6.00.2800.1106 C:\WINDOWS\system32\SHLWAPI.dll

    77C10000 053000 7.00.2600.1106 C:\WINDOWS\system32\msvcrt.dll

    7F000000 041000 5.01.2600.1561 C:\WINDOWS\system32\GDI32.dll

    77D40000 08C000 5.01.2600.1561 C:\WINDOWS\system32\USER32.dll

    77DD0000 08D000 5.01.2600.1106 C:\WINDOWS\system32\ADVAPI32.dll

    78000000 087000 5.01.2600.1361 C:\WINDOWS\system32\RPCRT4.dll

    71AB0000 015000 5.01.2600.0000 C:\WINDOWS\System32\WS2_32.dll

    71AA0000 008000 5.01.2600.0000 C:\WINDOWS\System32\WS2HELP.dll

    76B40000 02C000 5.01.2600.1106 C:\WINDOWS\System32\WINMM.dll

    773D0000 7F2000 6.00.2800.1233 C:\WINDOWS\system32\SHELL32.dll

    76380000 005000 5.01.2600.1106 C:\WINDOWS\System32\MSIMG32.dll

    763B0000 045000 6.00.2800.1106 C:\WINDOWS\system32\comdlg32.dll

    71950000 0E4000 6.00.2800.1106 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\COMCTL32.dll

    771B0000 124000 5.01.2600.1362 C:\WINDOWS\system32\ole32.dll

    71AD0000 008000 5.01.2600.0000 //==<ewido anti-spyware 4.0>===================================

    Exception code: C0000005

    ______________________________________

    New Hijack This log

    Logfile of HijackThis v1.99.1

    Scan saved at 5:18:45 PM, on 7/14/2006

    Platform: Windows XP SP1 (WinNT 5.01.2600)

    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:

    C:\WINDOWS\System32\smss.exe

    C:\WINDOWS\system32\csrss.exe

    C:\WINDOWS\system32\winlogon.exe

    C:\WINDOWS\system32\services.exe

    C:\WINDOWS\system32\lsass.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\system32\spoolsv.exe

    C:\WINDOWS\Explorer.EXE

    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    C:\WINDOWS\system32\crypserv.exe

    C:\Program Files\ewido anti-spyware 4.0\guard.exe

    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe

    C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE

    C:\Program Files\Norton AntiVirus\navapsvc.exe

    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

    C:\WINDOWS\System32\nvsvc32.exe

    C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe

    C:\WINDOWS\System32\tcpsvcs.exe

    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe

    C:\Program Files\Canon\MultiPASS4\monitr32.exe

    C:\WINDOWS\System32\wuauclt.exe

    C:\WINDOWS\System32\fxredir.exe

    C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe

    C:\WINDOWS\MXOALDR.EXE

    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe

    C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe

    C:\WINDOWS\System32\ctfmon.exe

    C:\Program Files\MemTurbo\MemTurbo.exe

    C:\WINDOWS\System32\dumprep.exe

    C:\WINDOWS\explorer.exe

    C:\Documents and Settings\Andy\My Documents\Downloads\HiJackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Andy/My%20Documents/LocalHome.htm

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.locators.com/search.php?que=%s

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

    O2 - BHO: DosSpecFolder Object - {3496D13A-609A-407B-B181-8F47B4F28AE9} - C:\WINDOWS\System32\opppp.dll

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHelper.dll

    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

    O2 - BHO: (no name) - {BDF90A20-C0DA-4FAE-95A2-AAA4D4D32B08} - C:\WINDOWS\system32\tuspp.dll

    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

    O4 - HKLM\..\Run: [monitr32] C:\Program Files\Canon\MultiPASS4\monitr32.exe

    O4 - HKLM\..\Run: [fxredir] C:\WINDOWS\System32\fxredir.exe

    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

    O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe

    O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE

    O4 - HKLM\..\Run: [sSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe

    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

    O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

    O4 - HKLM\..\Run: [sunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe

    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized

    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot

    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

    O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo\MemTurbo.exe

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

    O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm

    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

    O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab

    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab

    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe

    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/19c2f1ca1d2e57085d06/...ip/RdxIE601.cab

    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

    O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://autos.msn.com/Components/Ocx/SurVid/MSSurVid.cab

    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab

    O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.msn.com/Components/Ocx/Exterior/Outside.cab

    O16 - DPF: {F919FBD3-A96B-4679-AF26-F551439BB5FD} - http://locator1.cdn.imagesrvr.com/sites/sy...nnerInstall.cab

    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

    O20 - Winlogon Notify: opppp - C:\WINDOWS\System32\opppp.dll

    O20 - Winlogon Notify: tuspp - C:\WINDOWS\SYSTEM32\tuspp.dll

    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe

    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe

    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

    O23 - Service: MpService - Canon Inc - C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE

    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe

    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

    O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe

    O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe

    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe

    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    ______________________________________

    Screen capture of error

    bootuperror.jpg

  2. Hi xxkbxx,

    I looked through the "Startup" tab in the System Configuration Utility (aka MSconfig?). I saw several familiar looking files and a couple that I think I could do without, however there were a bunch that I didn't recognize. I don't have any experiece using MSconfig so I don't know how to determine what the unfamiliar files may be doing, or what the ramafication of "disabling" files may be.

    The same inexperience applies to the other tabs in the System Configuration Utility window. (General, SYSTEM.INI, WIN.INI, BOOT.INI and Services). These look like things that I shouldn't play around with.

    Thanks,

    Andy

  3. Hi Matt,

    WHEW! I finally got the SP 1a update completed. Some observations on the process that may be of interest. It took over 42 hours to complete the process… I guess that indicates the severity of my infection. Also, I initially tried downloading the update using IE 6.0 and was severely harassed by “WinAntiVirusPro… I gave up on using IE and opened the site in a FireFox browser and didn’t get any harassment. After the installation and reboot I got the Norton’s Antivirus pop-up again saying it found Trojan.Awax but was unable to fix it. I also got a notice saying “something bad happened…†and generated an ewido.err file.

    I had planned to apply the XP SP2 update after I got things cleaned up, but now I understand why the update needed to be applied first. I’m curious why you recommended applying SP1a and not SP2?

    Thanks,

    Andy

    Here’s the latest log:

    Logfile of HijackThis v1.99.1

    Scan saved at 7:10:15 PM, on 7/13/2006

    Platform: Windows XP SP1 (WinNT 5.01.2600)

    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:

    C:\WINDOWS\System32\smss.exe

    C:\WINDOWS\system32\winlogon.exe

    C:\WINDOWS\system32\services.exe

    C:\WINDOWS\system32\lsass.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\system32\spoolsv.exe

    C:\WINDOWS\Explorer.EXE

    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    C:\WINDOWS\system32\crypserv.exe

    C:\Program Files\ewido anti-spyware 4.0\guard.exe

    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe

    C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE

    C:\Program Files\Norton AntiVirus\navapsvc.exe

    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

    C:\WINDOWS\System32\nvsvc32.exe

    C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe

    C:\WINDOWS\System32\tcpsvcs.exe

    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe

    C:\Program Files\Canon\MultiPASS4\monitr32.exe

    C:\WINDOWS\System32\fxredir.exe

    C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe

    C:\WINDOWS\MXOALDR.EXE

    C:\WINDOWS\System32\wuauclt.exe

    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe

    C:\Program Files\ewido anti-spyware 4.0\ewido.exe

    C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe

    C:\WINDOWS\System32\ctfmon.exe

    C:\Program Files\MemTurbo\MemTurbo.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Documents and Settings\Andy\My Documents\Downloads\HiJackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Andy/My%20Documents/LocalHome.htm

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.locators.com/search.php?que=%s

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

    O2 - BHO: DosSpecFolder Object - {3496D13A-609A-407B-B181-8F47B4F28AE9} - C:\WINDOWS\System32\opppp.dll

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHelper.dll

    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

    O2 - BHO: (no name) - {BDF90A20-C0DA-4FAE-95A2-AAA4D4D32B08} - C:\WINDOWS\system32\tuspp.dll

    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

    O4 - HKLM\..\Run: [monitr32] C:\Program Files\Canon\MultiPASS4\monitr32.exe

    O4 - HKLM\..\Run: [fxredir] C:\WINDOWS\System32\fxredir.exe

    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

    O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe

    O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE

    O4 - HKLM\..\Run: [sSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe

    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

    O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

    O4 - HKLM\..\Run: [sunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe

    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized

    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot

    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

    O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo\MemTurbo.exe

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

    O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm

    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

    O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab

    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab

    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe

    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/19c2f1ca1d2e57085d06/...ip/RdxIE601.cab

    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

    O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://autos.msn.com/Components/Ocx/SurVid/MSSurVid.cab

    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab

    O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.msn.com/Components/Ocx/Exterior/Outside.cab

    O16 - DPF: {F919FBD3-A96B-4679-AF26-F551439BB5FD} - http://locator1.cdn.imagesrvr.com/sites/sy...nnerInstall.cab

    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

    O20 - Winlogon Notify: opppp - C:\WINDOWS\System32\opppp.dll

    O20 - Winlogon Notify: tuspp - C:\WINDOWS\SYSTEM32\tuspp.dll

    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe

    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe

    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

    O23 - Service: MpService - Canon Inc - C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE

    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe

    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

    O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe

    O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe

    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe

    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

  4. More information needed:

    Is your computer proprietary (Dell, HP/Compaq or etc.)?

    • No, its not proprietary, it’s a “home builtâ€

    o Asus P4P800-E Deluxe Socket 478 Mother Board with 8-channel Audio, AGP 8x, USB 2.0, Firewire, 10/100/1000 Gigabite LAN, WiFi, WOL, WOR and Hyperthreading Techonolgy support

    o Intel Pentium 4 / 3.0 GHz / 512K Cache / 800Mhz FSB / Socket478/ Hyperthreading / Processor

    o Sapphire Radeon 9600se Video Card / 128 MB DDR / AGP 8x / TV Out & DVI

    o 2, Ultra 512MB PC3200 DDR 400MHz Memory (1024 MB total)

    o Maxtor 120GB / 7200 / 8MB / 9.3 / ATA-150 Serial ATA Hard drive

    o Toshiba SDR1112 DVD Burner

    o MSI 16x DVD-ROM Drive

    o Mitsumi Interal USB 2.0 Floppy, 7-1 Card Reader

    Is XP the original OS installed or was it upgraded to XP?

    • Yes XP is the original OS. I purchased the Microsoft Windows XP Pro Edition OEM Version with the above hardware.

    What are your system hardware specs?

    • See above… does that cover it?

    What non-Windows programs are you running?

    • To my knowledge there are no “non-Windows†programs, however the kids may have loaded some games that aren’t Windows. Is there a way to determine if there are some non-Windows programs?

    Thanks for looking into this. This isn’t really a big deal, it doesn’t seem to be affecting my system performance, and I haven’t noticed any hardware or software that aren’t working… it’s just an annoyance to have to deal with it every time I boot up, and it makes me wonder what it is that “application that will not run on this Operating System…â€

    BTW… I am an organ donor….

  5. Ever since installing the XP SP2 I get a pop-up warning message every time I boot up. In the blue banner at the top it says "Stop Device". The text of the message is "This application will not run in ths Operating System", then it has an "OK" button. Any ideas?

    See attached image:

    stopdeviceerror.jpg

    Thanks!

    post-1270-1152659396_thumb.jpg

  6. I have been having lots of problems with the "Sys-protect", "Winantivirous" family of trojans on another computer. It has rendered the computer basically worthless. The system runs EXTREMELY slow; if I click on an icon it may take several minutes to get a response. I continually get a Norton antivirus pop-up saying it found the Trojan.awax but was unable to fix it. The problem appears to be related to the tuspp.dll and opppp.dll files and winlogon.exe dragging down the performance. I've tried several "anti-spy, anti-malware" type programs which seemed to find and fix lots of problems, but none resolved my primary problem. Nothing seems to be able to remove the dll files listed above.

    I found the following article in your forums regarding fixes recommended from a HijackThis log. It addresses the tuspp.dll, but not the opppp.dll. Can I follow the recommendation in that posting or would the fix be specific to my system?

    http://www.besttechie.net/forums/index.php...tuspp\.dll

    Thanks!

    Here is the HijackThis log:

    Logfile of HijackThis v1.99.1

    Scan saved at 1:26:18 PM, on 7/10/2006

    Platform: Windows XP (WinNT 5.01.2600)

    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

    Running processes:

    C:\WINDOWS\System32\smss.exe

    C:\WINDOWS\system32\csrss.exe

    C:\WINDOWS\system32\winlogon.exe

    C:\WINDOWS\system32\services.exe

    C:\WINDOWS\system32\lsass.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    C:\WINDOWS\Explorer.EXE

    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe

    C:\WINDOWS\system32\spoolsv.exe

    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

    C:\WINDOWS\system32\crypserv.exe

    C:\Program Files\ewido anti-spyware 4.0\guard.exe

    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe

    C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE

    C:\Program Files\Norton AntiVirus\navapsvc.exe

    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

    C:\WINDOWS\System32\nvsvc32.exe

    C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe

    C:\Program Files\Canon\MultiPASS4\monitr32.exe

    C:\WINDOWS\System32\tcpsvcs.exe

    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

    C:\WINDOWS\System32\svchost.exe

    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    C:\WINDOWS\System32\fxredir.exe

    C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe

    C:\WINDOWS\MXOALDR.EXE

    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe

    C:\Program Files\ewido anti-spyware 4.0\ewido.exe

    C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe

    C:\WINDOWS\System32\ctfmon.exe

    C:\Program Files\MemTurbo\MemTurbo.exe

    C:\WINDOWS\System32\wuauclt.exe

    C:\WINDOWS\explorer.exe

    C:\Documents and Settings\Andy\My Documents\Downloads\HiJackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Andy/My%20Documents/LocalHome.htm

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.locators.com/search.php?que=%s

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

    O2 - BHO: DosSpecFolder Object - {3496D13A-609A-407B-B181-8F47B4F28AE9} - C:\WINDOWS\System32\opppp.dll

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHelper.dll

    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

    O2 - BHO: (no name) - {BDF90A20-C0DA-4FAE-95A2-AAA4D4D32B08} - C:\WINDOWS\system32\tuspp.dll

    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

    O4 - HKLM\..\Run: [monitr32] C:\Program Files\Canon\MultiPASS4\monitr32.exe

    O4 - HKLM\..\Run: [fxredir] C:\WINDOWS\System32\fxredir.exe

    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

    O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe

    O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE

    O4 - HKLM\..\Run: [sSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe

    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

    O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

    O4 - HKLM\..\Run: [sunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe

    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized

    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot

    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe

    O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo\MemTurbo.exe

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

    O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm

    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

    O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab

    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab

    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe

    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/19c2f1ca1d2e57085d06/...ip/RdxIE601.cab

    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

    O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://autos.msn.com/Components/Ocx/SurVid/MSSurVid.cab

    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab

    O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.msn.com/Components/Ocx/Exterior/Outside.cab

    O16 - DPF: {F919FBD3-A96B-4679-AF26-F551439BB5FD} - http://locator1.cdn.imagesrvr.com/sites/sy...nnerInstall.cab

    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

    O20 - Winlogon Notify: opppp - C:\WINDOWS\System32\opppp.dll

    O20 - Winlogon Notify: tuspp - C:\WINDOWS\SYSTEM32\tuspp.dll

    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

    O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe

    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe

    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

    O23 - Service: MpService - Canon Inc - C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE

    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe

    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

    O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe

    O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe

    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe

    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe