aghoffmann

Hi Matt, I followed your instructions as best as I could, however I ran in to a couple of problems: • VundoFix ran fine, but it didn’t find any infected files (file posted below) • Ewido locked up several time during the install. However I had already installed and ran the program before I contacted Besttechie. At some point an ewido error was generated. I have posted that ewido.err file below also. • I tried running the ewido program that I already had installed in SafeMode, however I never got a “desktop†in Safe mode. All I got was a black screen with the words “Safe Mode

Hi xxkbxx, I looked through the "Startup" tab in the System Configuration Utility (aka MSconfig?). I saw several familiar looking files and a couple that I think I could do without, however there were a bunch that I didn't recognize. I don't have any experiece using MSconfig so I don't know how to determine what the unfamiliar files may be doing, or what the ramafication of "disabling" files may be. The same inexperience applies to the other tabs in the System Configuration Utility window. (General, SYSTEM.INI, WIN.INI, BOOT.INI and Services). These look like things that I shouldn't play

Hi Shanenin, I don't have any Iomega readers. I also checked the hardware in ControlPanel>System>System Properties>Device Manager and all the devices seem to be operating properly. Hmmm... Thanks, Andy

Hi Matt, WHEW! I finally got the SP 1a update completed. Some observations on the process that may be of interest. It took over 42 hours to complete the process… I guess that indicates the severity of my infection. Also, I initially tried downloading the update using IE 6.0 and was severely harassed by “WinAntiVirusPro… I gave up on using IE and opened the site in a FireFox browser and didn’t get any harassment. After the installation and reboot I got the Norton’s Antivirus pop-up again saying it found Trojan.Awax but was unable to fix it. I also got a notice saying “somethi

More information needed: Is your computer proprietary (Dell, HP/Compaq or etc.)? • No, its not proprietary, it’s a “home built†o Asus P4P800-E Deluxe Socket 478 Mother Board with 8-channel Audio, AGP 8x, USB 2.0, Firewire, 10/100/1000 Gigabite LAN, WiFi, WOL, WOR and Hyperthreading Techonolgy support o Intel Pentium 4 / 3.0 GHz / 512K Cache / 800Mhz FSB / Socket478/ Hyperthreading / Processor o Sapphire Radeon 9600se Video Card / 128 MB DDR / AGP 8x / TV Out & DVI o 2, Ultra 512MB PC3200 DDR 400MHz Memory (1024 MB total) o Maxtor 120GB / 7200 / 8MB / 9.3 / ATA-150 Serial ATA Hard

Ever since installing the XP SP2 I get a pop-up warning message every time I boot up. In the blue banner at the top it says "Stop Device". The text of the message is "This application will not run in ths Operating System", then it has an "OK" button. Any ideas? See attached image: Thanks!

I have been having lots of problems with the "Sys-protect", "Winantivirous" family of trojans on another computer. It has rendered the computer basically worthless. The system runs EXTREMELY slow; if I click on an icon it may take several minutes to get a response. I continually get a Norton antivirus pop-up saying it found the Trojan.awax but was unable to fix it. The problem appears to be related to the tuspp.dll and opppp.dll files and winlogon.exe dragging down the performance. I've tried several "anti-spy, anti-malware" type programs which seemed to find and fix lots of problems, bu