panthermom29

I ran it. I am interested in resetting the local host----

ComboFix 14-08-26.02 - Janet 08/27/2014 13:43:54.1.4 - x64 Microsoft Windows 8 6.2.9200.0.1252.1.1033.18.7644.5575 [GMT -6:00] Running from: c:\users\Janet\Downloads\ComboFix.exe AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9} AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))

OTL logfile created on: 8/26/2014 2:23:57 PM - Run 3 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Janet\Downloads 64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation Internet Explorer (Version = 9.10.9200.17054) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 7.47 Gb Total Physical Memory | 5.52 Gb Available Physical Memory | 73.89% Memory free 8.59 Gb Paging File | 6.63 Gb Available in Paging File | 77.19% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows |

when I run fix it says no fix found...do I need to copy & paste what I just posted back in the box from the custom/scan?? I still get pop ups or taken to a different screen when I try to go to an external link---

OTL logfile created on: 8/26/2014 11:40:36 AM - Run 2 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Janet\Downloads 64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation Internet Explorer (Version = 9.10.9200.17054) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 7.47 Gb Total Physical Memory | 5.48 Gb Available Physical Memory | 73.42% Memory free 8.59 Gb Paging File | 6.54 Gb Available in Paging File | 76.15% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows

Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 8/26/2014 Scan Time: 10:54:52 AM Logfile: malware log.txt Administrator: Yes Version: 2.00.2.1012 Malware Database: v2014.08.26.04 Rootkit Database: v2014.08.21.01 License: Free Malware Protection: Disabled Malicious Website Protection: Disabled Self-protection: Disabled OS: Windows 8 CPU: x64 File System: NTFS User: Janet Scan Type: Threat Scan Result: Completed Objects Scanned: 315739 Time Elapsed: 14 min, 41 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Enabled

# AdwCleaner v3.308 - Report created 26/08/2014 at 09:58:51 # Updated 20/08/2014 by Xplode # Operating System : Windows 8 (64 bits) # Username : Janet - JANET # Running from : C:\Users\Janet\Downloads\adwcleaner_3.308 (1).exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted : C:\Users\Janet\AppData\Local\AVG SafeGuard toolbar ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKCU\Software\MICROSOFT\INTERNET EXPLORER\DOMSTORAGE\superfish.com Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry

I used the program you recommended and everything is up to date :-) Still getting a ton of pop ups so it makes me nervous on what is legit and what is a scam sometimes. Will this also fix the problem of words being highlighted and then an ad being brought up??? That drives me crazy!!! I should be here all day tomorrow---not real sure, but I know I'll be here at 3-5. hopefully we can finish up then!!!

I don't know if I sent you the right log from the OTL??? After losing access I sort of forgot where I was. Let me know what else I need to do. I update Java---and that is the last thing I have done.

removed the items, not sure how to update internet explorer

I can't open that avg file . It says open with: like internet explorer, iTunes, adobe, etc...but they don't work. now I think I downloaded that link three times---ugh!! Sorry.

Results of screen317's Security Check version 0.99.87 x64 (UAC is enabled) Internet Explorer 10 Out of date! ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! AVG AntiVirus Free Edition 2014 Windows Defender Norton Internet Security Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Java 6 Update 22 Java 7 Update 17 Java version out of Date! Adobe Reader XI ````````Process Check: objlist.exe by Laurent```````` Norton ccSvcHst.exe Malwarebytes Anti-Malware mbam.exe AVG avgwdsvc.exe Malware

OTL Extras logfile created on: 8/22/2014 3:10:37 PM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Janet\Downloads 64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation Internet Explorer (Version = 9.10.9200.17054) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 7.47 Gb Total Physical Memory | 5.02 Gb Available Physical Memory | 67.26% Memory free 8.59 Gb Paging File | 6.09 Gb Available in Paging File | 70.94% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Wi

OTL logfile created on: 8/22/2014 3:10:37 PM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Janet\Downloads 64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation Internet Explorer (Version = 9.10.9200.17054) Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy 7.47 Gb Total Physical Memory | 5.02 Gb Available Physical Memory | 67.26% Memory free 8.59 Gb Paging File | 6.09 Gb Available in Paging File | 70.94% Paging File free Paging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows |

. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 8 Boot Device: \Device\HarddiskVolume2 Install Date: 1/3/2013 2:06:47 PM System Uptime: 8/22/2014 11:54:19 AM (3 hours ago) . Motherboard: Hewlett-Packard | | 182D Processor: AMD A10-4600M APU with Radeon HD Graphics | Socket FT1 | 2300/100mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 671 GiB total, 606.857 GiB free. D: is FIXED (NTFS) - 27 GiB total, 3.199 GiB free. E: is CDROM () . ==== Disabled Device Manager Items ===

Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 8/22/2014 Scan Time: 12:08:15 PM Logfile: Administrator: Yes Version: 2.00.2.1012 Malware Database: v2014.08.22.07 Rootkit Database: v2014.08.21.01 License: Free Malware Protection: Disabled Malicious Website Protection: Disabled Self-protection: Disabled OS: Windows 8 CPU: x64 File System: NTFS User: Janet Scan Type: Threat Scan Result: Completed Objects Scanned: 315750 Time Elapsed: 32 min, 36 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Enabled PUM: Enabled Pro

did that work right? I am not sure If I accidently copied it twice or not.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.1.4 (04.06.2014:1) OS: Windows 8 x64 Ran by Janet on Fri 08/22/2014 at 11:20:12.03 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{35e9438f-19d4-4516-b2ac-59ba9241de4d} Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{35e9438f-19d4-4516-b2ac-59ba9241de4

# AdwCleaner v3.308 - Report created 22/08/2014 at 10:44:14 # Updated 20/08/2014 by Xplode # Operating System : Windows 8 (64 bits) # Username : Janet - JANET # Running from : C:\Users\Janet\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ICDIN1DK\adwcleaner_3.308.exe # Option : Clean ***** [ Services ] ***** [#] Service Deleted : 70e6ca8c Service Deleted : qknfd Service Deleted : valWBFPolicyService ***** [ Files / Folders ] ***** Folder Deleted : C:\ProgramData\apn Folder Deleted : C:\ProgramData\AVG SafeGuard toolbar Folder Deleted : C:\ProgramData\AVG Secure Search Fo

pop ups, viruses