My Friends Hijack Log

[Mainter]

edit

Edited August 11, 2006 by Mainter

[sari]

mainter,

Hi, and welcome to Besttechie. Your friend does indeed have a few problems, so let's get started. It will take multiple steps to get this cleaned up, so please stay with me until we're finished.

1. Download Ewido anti-spyware from HERE and save that file to your desktop.

This is a 30 day trial of the program

• Once you have downloaded Ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
  
• Once the setup is complete, run Ewido and update the definition files.
  
• On the main screen select the icon "Update" then select the "Update now" link.
  • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
    

  [*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.

  [*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine".

  [*]Under "Reports"

  • Select "Automatically generate report after every scan"
    
  • Un-Select "Only if threats were found"
    

Close Ewido anti-spyware, Do Not run a scan just yet

2. Please download Brute Force Uninstaller to your desktop.

• Right click the BFU folder on your desktop, and choose Extract All
  
• Click "Next"
  
• In the box to choose where to extract the files to,
  
• Click "Browse"
  
• Click on the + sign next to "My Computer"
  
• Click on "Local Disk (C:) or whatever your primary drive is
  
• Click "Make New Folder"
  
• Type in BFU
  
• Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
  

3. RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover.

Save it in the same folder you made earlier (c:\BFU).

Do not do anything with these yet!

4. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.

5. IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess:

• Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
  
• Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  
• ewido will now begin the scanning process, be patient this may take a little time.
  Once the scan is complete do the following:
  
• If you have any infections you will prompted, then select "Apply all actions"
  
• Next select the "Reports" icon at the top.
  
• Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your desktop (This is important)
  
• Close Ewido and reboot your system back into Normal Mode.
  

6. Then, please go to Start > My Computer and navigate to the C:\BFU folder.

• Start the Brute Force Uninstaller by doubleclicking BFU.exe
  
• Behind the scriptline to execute field click the folder icon and select alcanshorty.bfu
  
• Press Execute and let it do it’s job. (You ought to see a progress bar if you did this correctly.)
  
• Wait for the complete script execution box to pop up and press OK.
  
• Press exit to terminate the BFU program.
  

Reboot into normal windows and post the contents of Ewido text report that you saved and a new HiJackThis log.

Please include both of the above-mentioned logs in your reply.

Thanks,

sari

[Mainter]

issued clear thank you sari

Edited August 6, 2006 by Mainter