CurlingSteve Posted January 10, 2006 Report Share Posted January 10, 2006 (edited) My turn...Ghost 10.0 + USB Hub = BSODSystem Specs:Dell XPS (Gen 1) Laptop with:3.4 GHz P42 GB RAM60 GB HDATI Radeon Mobility 9800 256 MB graphics)XP Pro SP2 fully updatedSony DW-R56A DVDBelkin F5U237 7 Port Powered USB Hub (XP's Generic Hub Driver 5.1.2600) hosting:200 GB Maxtor OneTouch HD120 GB Western Digial HD250 GB Maxtor HDDazzle DVC 150B Video CaptureSony DRU-720A DVD----------------Frequently (but not always) when I turn on or reboot with the USB hub (and its attached devices) powered up I get a BSOD about halfway through the boot cycle:STOP 0x0000008E - 0xC0000005 0x804E13C0 0xF790A614 (varies) 0x00000000That decodes asKERNEL_MODE_EXCEPTION_NOT_HANDLEDUNHANDLED_EXCEPTIONEverything was fine until I installed Norton Ghost 10.0.If I turn off or unplug the hub it boots properly.If I uninstall Ghost 10 it boots smoothly even with the hub on.The response from an e-mail to Symantec was:"This can occur due to the conflicts with the Hub and the associated drivers.I suggest that you can disable the Hub and try.As of now there are no patches available for this issue and would be updated in the Symantec website if any changes are made in the future."The Belkin hub uses XP's drivers, there is no Belkin software installed.-----------Other than the Dazzle, all the devices connected to the hub use XP's drivers.But even with the Dazzle disconnected from the hub I get the BSOD.It's a powered hub, and according to the documentation should be able to 'host" 500ma per port (4A power brick).Device Manager tells me the hard drives use 100ma each, as does the Dazzle; the DVD just 2ma.So I shouldn't be overpowering the hub.-----------Has anyone else had a similar problem, and better still, found a better solution than turning the hub off and on?I'd prefer not "thrashing" (power cycling) the drives on the hub.For example, it there a way I can force drivers to load in a particular order? Edited January 10, 2006 by CurlingSteve Quote Link to post Share on other sites
joe704 Posted January 11, 2006 Report Share Posted January 11, 2006 My turn...Ghost 10.0 + USB Hub = BSODSystem Specs:Dell XPS (Gen 1) Laptop with:3.4 GHz P42 GB RAM60 GB HDATI Radeon Mobility 9800 256 MB graphics)XP Pro SP2 fully updatedSony DW-R56A DVDBelkin F5U237 7 Port Powered USB Hub (XP's Generic Hub Driver 5.1.2600) hosting:200 GB Maxtor OneTouch HD120 GB Western Digial HD250 GB Maxtor HDDazzle DVC 150B Video CaptureSony DRU-720A DVD----------------Frequently (but not always) when I turn on or reboot with the USB hub (and its attached devices) powered up I get a BSOD about halfway through the boot cycle:STOP 0x0000008E - 0xC0000005 0x804E13C0 0xF790A614 (varies) 0x00000000That decodes asKERNEL_MODE_EXCEPTION_NOT_HANDLEDUNHANDLED_EXCEPTIONEverything was fine until I installed Norton Ghost 10.0.If I turn off or unplug the hub it boots properly.If I uninstall Ghost 10 it boots smoothly even with the hub on.The response from an e-mail to Symantec was:"This can occur due to the conflicts with the Hub and the associated drivers.I suggest that you can disable the Hub and try.As of now there are no patches available for this issue and would be updated in the Symantec website if any changes are made in the future."The Belkin hub uses XP's drivers, there is no Belkin software installed.-----------Other than the Dazzle, all the devices connected to the hub use XP's drivers.But even with the Dazzle disconnected from the hub I get the BSOD.It's a powered hub, and according to the documentation should be able to 'host" 500ma per port (4A power brick).Device Manager tells me the hard drives use 100ma each, as does the Dazzle; the DVD just 2ma.So I shouldn't be overpowering the hub.-----------Has anyone else had a similar problem, and better still, found a better solution than turning the hub off and on?I'd prefer not "thrashing" (power cycling) the drives on the hub.For example, it there a way I can force drivers to load in a particular order? Quote Link to post Share on other sites
joe704 Posted January 11, 2006 Report Share Posted January 11, 2006 Similar problem; no satisfactory solution. Mine was a Dell Inspirion 1100 + Ghost 2003. First time I tried to use Ghost to back up to an external drive, it crashed so badly I had to reinstall XP. Error message said something about needing drive space for a FAT file or partition, and I had no free space on the drive.My final "solution" was to pull the drive from the laptop and connect it to my main system for the backup.Not a satisfactory answer, but I suspect there may not be one, where laptops are concerned. Quote Link to post Share on other sites
DarkestDream Posted January 11, 2006 Report Share Posted January 11, 2006 interesting, it seem that all Norton products is now offically buggy.I forgot what Norton Ghost i use before, it a old ghost program but it works so well without a single problem. Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.