rjmiller15 Posted October 4, 2005 Report Share Posted October 4, 2005 My friend just called me. She is running XP and her printer (an HP I assume) was printing some documents when she lost power to her computer and printer. When she turned the printer back on the document was stuck in the print queue and she couldn't print anything else.She right-clicked and deleted the job, which is said "deleting..." but now it's been a whole day and the job won't go away.She has unplugged the printer and plugged it back in, restarted, everything.....short of uninstalling the printer.Does she need to uninstall and reinstall or is there an easier way?Thanks in advance. Quote Link to post Share on other sites
DumbTerminal Posted October 4, 2005 Report Share Posted October 4, 2005 My friend just called me. She is running XP and her printer (an HP I assume) was printing some documents when she lost power to her computer and printer. When she turned the printer back on the document was stuck in the print queue and she couldn't print anything else.She right-clicked and deleted the job, which is said "deleting..." but now it's been a whole day and the job won't go away.She has unplugged the printer and plugged it back in, restarted, everything.....short of uninstalling the printer.Does she need to uninstall and reinstall or is there an easier way?Thanks in advance.<{POST_SNAPBACK}>Go to Start > Run and type in services.mschit enterScroll to the print spooler service, and stop/ restart itThat should do the trick Quote Link to post Share on other sites
jimras Posted October 4, 2005 Report Share Posted October 4, 2005 IF the printer icon shows in the task bar, double click it and then check the menus and make sure that "pause printing" isn't checked. That happens to us at work sometimes and then print jobs just stack up.Don't know if that's your problem, but it's worth a quick look! Quote Link to post Share on other sites
Parrotgeek7 Posted October 5, 2005 Report Share Posted October 5, 2005 Its very common to have to click stop job several times. And removing a printer an adding it back in are / is as easy as falling off a log. Quote Link to post Share on other sites
rjmiller15 Posted October 5, 2005 Author Report Share Posted October 5, 2005 she said thanks for the input. By the time I got back to her, she had already uninstalled and reinstalled the printer.Oh well. Thanks for the help guys. Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.