800-492-3367 How do I cancel a flight and get a full refund?


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If you need to cancel your AEROMEXICO Airlines flight and are looking to get a full refund, here’s a step-by-step guide to help you through the process. For immediate assistance, call AEROMEXICO Airlines at 800-492-3367.

Step-by-Step Guide

  1. Review AEROMEXICO's Cancellation Policy

      AEROMEXICO Airlines offers a 24-hour risk-free cancellation policy. If you cancel within 24 hours of booking, you are eligible for a full refund, regardless of the fare type. For more details or assistance, call 800-492-3367.

  1. Check Your Ticket Type

      Refundable Tickets: If you purchased a refundable ticket, you can cancel your flight at any time and request a full refund.

      Non-Refundable Tickets: You might not get a full refund, but you can receive a credit for future travel minus any cancellation fees.

  1. For clarification on your ticket type and refund eligibility, call 800-492-3367.
  2. Cancel Your Flight Online

      Log in to your AEROMEXICO account on the AEROMEXICO Airlines website or mobile app.

      Navigate to "My Trips."

      Select the flight you wish to cancel.

      Follow the prompts to cancel your booking and request a refund if eligible.

  1. If you encounter any issues or prefer to cancel over the phone, contact AEROMEXICO Airlines at 800-492-3367.
  2. Request a Refund

      After canceling, you can request a refund through the AEROMEXICO Airlines website.

      Go to the “Refunds” section.

      Fill out the necessary information and submit your request.

  1. For assistance with refund requests, call 800-492-3367.
  2. Wait for Refund Processing

      Refunds can take up to 7 business days for credit card purchases and up to 20 business days for other forms of payment.

      For updates on your refund status, call 800-492-3367.

Special Cases

      Flight Cancellations by AEROMEXICO: If AEROMEXICO cancels your flight, you are entitled to a full refund. Contact AEROMEXICO immediately at 800-492-3367 to process your refund.

      Medical Emergencies: In cases of medical emergencies, AEROMEXICO may provide a full refund. Call 800-492-3367 to discuss your situation.

Contact Information

For any questions or immediate assistance with canceling your flight and requesting a refund, AEROMEXICO Airlines customer service is available 24/7 at 800-492-3367. This number, 800-492-3367, is the quickest way to speak with a representative who can assist you with your cancellation and refund needs.

 

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