Web Cam Question ?

[novi]

Hi all,

I just wanted to get some information here. This is going to be a little like asking a car mechanic to diagnose a car problem over the phone. Here is the problem. My boss has a web cam. He wants to talk to his son overseas. My boss can get his picture up on his screen but his son can not see it. The only thing I know about my bosses system at home is, it is xp pro and it,s a dell. That’s all I know. I don’t even know what kind of web cam it is. I told him I could take a look at it after work on Monday. If any one has experience with web cams and can give me some things to look for (possibly a list of things to check, drivers, software options, opening ports, etc.) Any help in this matter is greatly appreciated.

Thanks,

Pat

P.S. I ‘ve never had any experience with web cams so not sure where to begin.

[JDoors]

We'd need to know what software he's using to broadcast with, and if his son has the same software. It may just be a matter of having his son download or enable the proper software.