Ok, Here It Is.........

[njustice]

Hi Liz, here is an easier way to cleanout those files:

Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr

Let it scan your system for files to remove. Make sure all are checked and then press *ok* to remove.

[CsrLiz344]

That kinda makes me chuckle-if you had said clean up your temp files, I woulda known what you meant. All that fancy tech language had me confused lol

Anyway, comp is running good, no dialer, no (so far) found new hardware comin up. I've got some fancy new programs if I ever need them again

Thanks again.

Anything else we need to do??

[njustice]

HI Liz, I would recommend you change all passwords you use, other than that....

CNGRATULATINS! at last, your system is clean and free of spyware! Want to keep it that way?

Here are some simple steps you can take to reduce the chance of infection in the future. Please do these steps as soon as possible if you haven't already.

1. Visit Windows Update:

Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS.

a. Windows Update: http://v5.windowsupdate.microsoft.com/en/default.asp

2. Adjust your security settings for ActiveX:

Go to Internet Options/Security/Internet, press 'default level', then OK.

Now press "Custom Level."

In the ActiveX section, set the first option, 'Download signed controls', to 'Prompt; set the

second option, 'Download unsigned controls', to 'Disable'; and finally, set 'Initialize and Script ActiveX controls not marked as safe" to 'Disable'.

3. Download and install the following free programs

a. SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html

b. SpywareGuard: http://www.wilderssecurity.net/spywareguard.html

c. IE/Spyad: https://netfiles.uiuc.edu/ehowes/www/resource.htm

d. Bugoff: http://www.majorgeeks.com/download4308.html

4. Install Spyware Detection and Removal Programs:

You may also want to consider installing either or both of AdAware (free version) and Spybot S&D (freeware). Use these programs to regularly scan your system for and remove many forms of spyware/malware.

a. AdAware: http://www.lavasoft.de/

b. Spybot S&D: http://security.kolla.de/index.php?lang=en&page=download

Before adding any other Spyware Detection and Removal programs always check the Rogue Anti-Spyware List for programs known to be misleading, mistaken, or just outright "Foistware". You will find the list here: http://www.spywarewarrior.com/rogue_anti-spyware,htm

5. Install 'Spoofstick"

Spoofstick is a simple browser extension that helps users detect spoofed (fake) websites. This extension is free and installs in Internet Explorer and Mozilla Firefox.

a. http://www.corestreet.com/spoofstick

6. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. See the links below:

a. ZoneAlarm

b. Kerio

7. Reset System Restore

If you are using Windows ME or Windows XP, please reset your System Restore.

a. Turn off system restore by right clicking on "My Computer" and go to "Properties"->"System Restore" and check the box for "Turn off System Restore". Click "Apply" and then "OK". Restart your computer. Reverse these steps and turn "System Restore" back on and create a new restore point.

8. Use GoogleToolbar - It's free, blocks popups and takes seconds to install. Use the toolbar without the advanced features enabled(check this during install), the toolbar is completely inert--it doesn't send any information to Google whatsoever as you surf.

a. GoogleToolbar

9. RegScrubXP 3.25 - Safely cleans junk out of the Windows. 2000/XP system registry. All changes made to the registry are fully restorable to it's original condition.

a. RegScrubXP 3.25

10. Online Virus Scans - Run these on a regular basis(I usually do about once a month or suspect a problem):

a. http://www.pandasoftware.com/activescan/co...n_principal.htm

b. http://www.windowsecurity.com/trojanscan/

c. http://housecall.trendmicro.com/

d. http://www.bitdefender.com/scan/licence.php

11. Alternative Browsers - Using an alternative browser other than IE will IMMENSELY reduce the risk of infection:

a. Firefox<==my #1 choice

b. Avant

c. Opera

Good luck, and thanks for coming to our forums for help with your security and malware issues.

[CsrLiz344]

Thank you for all your help and time. You have been wonderful.

[njustice]

Liz you are welcome, now moving this topic into the Hijackthis logs resolved forum.

Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.