Scareware Authors Now Offer Live Tech Support


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Scareware Authors Now Offer Live Tech Support

Product localization too

Scareware pushers have upped their cheating techniques are and now offering live chat and localization for their deceptive products. Security researchers reveal that technical support is provided by real people. Scareware, also known as rogueware, refers to malicious applications that pose as legit antivirus products and try to convince users to pay for license fees. To achieve this they employ scare tactics which involve displaying fake security alerts and claiming that computers are infected with fictitious threats.

However, a new scareware variant called "Security Master AV" and discovered by security researchers from Kaspersky Lab takes the deception to whole new levels. The antivirus vendor warns that not only does the interface display an online Support button, but it is actually completely functional. The researchers also found that while the live chat is English only, the scareware pushers offer e-mail support in other languages as well. Additionally, in order to convince users that their program is not a scam, they offer a one-day trial version which is able to clean the fake threats the limited variant detected.

Story - http://news.softpedi...rt-147027.shtml

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