Cws.startpage

susand · April 9, 2005

I run Spybot S&D, SpywareBlaster, Microsoft's beta anti-spyware program, ZoneAlarm and Ad-Aware. Microsoft's program keeps saying I've got CWS.StartPage. CWShredder finds nothing. My start page hasn't changed, and I'm not getting any extra pop-up ads. Is this a glitch in MS's program, or is there something truly wrong with my system?

Thanks for any help you can offer!

Logfile of HijackThis v1.99.1

Scan saved at 8:48:38 AM, on 4/9/2005

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\WINDOWS\system32\gearsec.exe

C:\WINDOWS\system32\drivers\KodakCCS.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\System32\HPHipm11.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\htpatch.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\bgsmsnd.exe

C:\WINDOWS\System32\hphmon04.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

C:\Program Files\HP\HP Software Update\HPWuSchd.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\WINDOWS\system32\CTHELPER.EXE

C:\Program Files\Picasa2\PicasaMediaDetector.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\Java\j2re1.4.2_07\bin\jusched.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\System32\LVComsX.exe

C:\Program Files\Logitech\Video\FxSvr2.exe

C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} -

C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: WCNetMon Class - {3BE313C3-DAD6-4da6-801D-75860118A0B5} - C:\Program

Files\blcorp\WCCSC\WCPStop\wcpstop.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar1.dll

O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)

O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll

O3 - Toolbar: (no name) - {0E1230F8-EA50-42A9-983C-E22ABC2EED3F} - (no file)

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\Updreg.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [HPDJ Taskbar Utility]

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg

O4 - HKLM\..\Run: [bgsmsnd.exe] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\bgsmsnd.exe

O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software

Update\HPWuSchd.exe"

O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe

O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_07\bin\jusched.exe

O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe

O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BackWeb-8876480.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat

7.0\Reader\reader_sl.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital

Imaging\bin\hpqtra08.exe

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare

software\bin\EasyShare.exe

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\LDMConf.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office10\OSA.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: &Google Search - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: &ieSpell Options - res://C:\Program

Files\ieSpell\iespell.dll/SPELLOPTION.HTM

O8 - Extra context menu item: &Translate English Word - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmwordtrans.html

O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program

Files\Yahoo!\Common/ycsrch.htm

O8 - Extra context menu item: Backward Links - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Check &Spelling - res://C:\Program

Files\ieSpell\iespell.dll/SPELLCHECK.HTM

O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: RemindU - file://C:\Program

Files\UpromiseRemindU\System\Temp\upromise_script0.htm

O8 - Extra context menu item: Similar Pages - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page into English - res://C:\Program

Files\Google\GoogleToolbar1.dll/cmtrans.html

O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program

Files\Yahoo!\Common/ycdict.htm

O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program

Files\Yahoo!\Common/ycdict.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\WINDOWS\System32\msjava.dll

O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program

Files\ieSpell\iespell.dll

O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program

Files\ieSpell\iespell.dll

O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program

Files\ieSpell\iespell.dll

O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} -

C:\Program Files\ieSpell\iespell.dll

O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program

Files\Yahoo!\Messenger\yhexbmes0521.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} -

C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll

O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program

Files\Hello\PicasaCapture.dll

O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} -

C:\Program Files\Hello\PicasaCapture.dll

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program

Files\UpromiseRemindU\System\Temp\upromise_script0.htm (HKCU)

O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab

O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt3_x.cab

O16 - DPF: Yahoo! Graffiti - http://download.games.yahoo.com/games/clients/y/grt5_x.cab

O16 - DPF: Yahoo! Klondike Solitaire - http://yog55.games.scd.yahoo.com/yog/y/ks12_x.cab

O16 - DPF: Yahoo! MahJong Solitaire -

http://download.games.yahoo.com/games/clients/y/mjst4_x.cab

O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab

O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) -

http://www.creative.com/su/ocx/15009/CTSUEng.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation

Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409

O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) -

http://a19.g.akamai.net/7/19/7125/1269/ftp.../v6/brix6ie.cab

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -

http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) -

http://www.pestscan.com/scanner/axscanner.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -

http://a1540.g.akamai.net/7/1540/52/200312.../us/win/QuickTi

meInstaller.exe

O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) -

http://www.ipswitch.com/_installs/wsftp_le/setup.exe

O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) -

http://updates.lifescapeinc.com/installers...ll/pinstall.cab

O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) -

http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -

http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab

O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) -

http://www3.ca.com/threatinfo/virusinfo/webscan.cab

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.2) -

https://java.sun.com/products/plugin/autodl...indows-i586.cab

O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) -

http://a19.g.akamai.net/7/19/7125/4021/ftp...23/cpbrkpie.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) -

http://web1.shutterfly.com/downloads/Uploader.cab

O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) -

http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab

O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) -

http://games-dl.real.com/gameconsole/Bundl...ArcadeRdxIE.cab

O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information

Class) - http://security.symantec.com/SSC/SharedCon...n/bin/cabsa.cab

O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) -

http://a19.g.akamai.net/7/19/7125/4007/ftp...20/cpbrxpie.cab

O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) -

http://f1.pg.photos.yahoo.com/ocx/us/yexplorer1_9us.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) -

http://download.games.yahoo.com/games/popc...aploader_v5.cab

O16 - DPF: {E36C5562-C4E0-4220-BCB2-1C671E3A5916} -

file://E:\webpull\support\disc\asp\tools\en\bin\npseatools.cab

O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) -

http://www.snapfish.com/SnapfishUpload.cab

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) -

http://chat.msn.com/bin/msnchat45.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support

Package) - http://www.creative.com/su/ocx/15010/CTPID.cab

O20 - Winlogon Notify: klg - klg.dll (file missing)

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\system32\gearsec.exe

O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company -

C:\WINDOWS\system32\drivers\KodakCCS.exe

O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common

Files\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation -

C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC -

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

OldTimer · April 9, 2005

Hi susand and welcome to the BestTechie forums. After reviewing your log I see a couple of items that require our attention. There is an item in the 02 section that is related to CWS.StartPage but the file is missing so at the present it is harmless. We will remove that entry allong with a couple of other bad entires. Please proceed with the following steps in order.

Step #1

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:

O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: (no name) - {0E1230F8-EA50-42A9-983C-E22ABC2EED3F} - (no file) <-- CWS.StartPage entry
O8 - Extra context menu item: RemindU - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: RemindU - {16BF42FD-CA0A-4f48-819D-B0343254DD67} - file://C:\Program Files\UpromiseRemindU\System\Temp\upromise_script0.htm (HKCU)
O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) -

http://a19.g.akamai.net/7/19/7125/1269/ftp.../v6/brix6ie.cab
O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4007/ftp...20/cpbrxpie.cab
O20 - Winlogon Notify: klg - klg.dll (file missing)

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #2

We need to make sure all hidden files are showing so please:

Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View tab.
Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

Find the following files/folders and delete them (don't worry if they are already gone):

C:\Program Files\UpromiseRemindU\ <--folder

Step #3

OK. Reboot your computer normally, start HijackThis and perform a new scan. Post your new log file back here using the Add Reply button and I will review it when it comes in.

OT

susand · April 9, 2005

Thank you so much for the fast response! I consider myself to be pretty competent techie-wise, but this was driving me up the wall...

Hidden files and folders are showing (I like it that way, anyway.) I tried to uninstall the UPromise RemindU program without success almost a year ago - thanks for the help getting rid of that. I found it to be uneffective and have better luck doing my online shopping through the Upromise site.

Here's my new log:

Logfile of HijackThis v1.99.1

Scan saved at 10:52:28 AM, on 4/9/2005

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\WINDOWS\system32\gearsec.exe

C:\WINDOWS\system32\drivers\KodakCCS.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\htpatch.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\bgsmsnd.exe

C:\WINDOWS\System32\hphmon04.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

C:\Program Files\HP\HP Software Update\HPWuSchd.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\WINDOWS\system32\CTHELPER.EXE

C:\Program Files\Picasa2\PicasaMediaDetector.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\Java\j2re1.4.2_07\bin\jusched.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe

C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\WINDOWS\System32\HPHipm11.exe

C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\Program Files\Logitech\Video\FxSvr2.exe

C:\WINDOWS\System32\LVComsX.exe

C:\HJT\HijackThis.exe

\?\C:\WINDOWS\system32\WBEM\WMIADAP.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: WCNetMon Class - {3BE313C3-DAD6-4da6-801D-75860118A0B5} - C:\Program Files\blcorp\WCCSC\WCPStop\wcpstop.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\Updreg.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg

O4 - HKLM\..\Run: [bgsmsnd.exe] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\bgsmsnd.exe

O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"

O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe

O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_07\bin\jusched.exe

O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe

O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM

O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html

O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm

O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll

O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll

O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll

O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll

O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll

O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll

O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab

O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt3_x.cab

O16 - DPF: Yahoo! Graffiti - http://download.games.yahoo.com/games/clients/y/grt5_x.cab

O16 - DPF: Yahoo! Klondike Solitaire - http://yog55.games.scd.yahoo.com/yog/y/ks12_x.cab

O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst4_x.cab

O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab

O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15009/CTSUEng.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe

O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.ipswitch.com/_installs/wsftp_le/setup.exe

O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers...ll/pinstall.cab

O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033...all/xscan53.cab

O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/threatinfo/virusinfo/webscan.cab

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.2) - https://java.sun.com/products/plugin/autodl...indows-i586.cab

O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4021/ftp...23/cpbrkpie.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab

O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundl...ArcadeRdxIE.cab

O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedCon...n/bin/cabsa.cab

O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://f1.pg.photos.yahoo.com/ocx/us/yexplorer1_9us.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popc...aploader_v5.cab

O16 - DPF: {E36C5562-C4E0-4220-BCB2-1C671E3A5916} - file://E:\webpull\support\disc\asp\tools\en\bin\npseatools.cab

O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab

O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15010/CTPID.cab

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\system32\gearsec.exe

O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe

O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

OldTimer · April 9, 2005

Hi again susand. Your log is clean. Congratulations! How are things running? Any Problems?

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion (but if you prefer this as you mentioned then skip this step and continue with resetting your Restore Points).

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

1. Turn off System Restore.
- On the Desktop, right-click My Computer.
  Click Properties.
  Click the System Restore tab.
  Check Turn off System Restore.
  Click Apply, and then click OK.

2. Restart your computer.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.

System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs: SpywareBlaster, SpywareGuard and IESpy-Ad. They will add 1000's of sites to your resticted zone and block some hijacks from happening.

You should also have a good firewall and anti-virus application like the ones you are currently using. It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your system up to date and clean visit Windows Update monthly, run AdAware SE and Spybot Search & Destroy weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT

susand · April 10, 2005

Thank you so very much!!! I appreciate the help. I think I will go ahead and hide the system files... my husband and sister use the computer too. If it was just mine, that'd be something completely different.

Thank you!!

Dan · April 11, 2005

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please send me, or someone else on the HijakThis team, a PM, including the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

Topic reopened due to a new case of CWS

Thank you,

dk

Edited April 12, 2005 by dknoppix

susand · April 12, 2005

AARGH!!! 'nuf said.

CWS.startpage is back - I didn't download anything new except for Spyware Guard. My husband hasn't had time to be on the computer, and he knows better than to download anything. Help!

Logfile of HijackThis v1.99.1

Scan saved at 5:27:58 PM, on 4/12/2005

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\WINDOWS\system32\gearsec.exe

C:\WINDOWS\system32\drivers\KodakCCS.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\htpatch.exe

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\bgsmsnd.exe

C:\WINDOWS\System32\hphmon04.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

C:\Program Files\HP\HP Software Update\HPWuSchd.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\WINDOWS\system32\CTHELPER.EXE

C:\Program Files\Picasa2\PicasaMediaDetector.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\Java\j2re1.4.2_07\bin\jusched.exe

C:\Program Files\Microsoft AntiSpyware\gcasServ.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe

C:\WINDOWS\System32\HPHipm11.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\WINDOWS\System32\LVComsX.exe

C:\Program Files\SpywareGuard\sgmain.exe

C:\Program Files\SpywareGuard\sgbhp.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\Program Files\Java\j2re1.4.2_07\bin\jucheck.exe

C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: WCNetMon Class - {3BE313C3-DAD6-4da6-801D-75860118A0B5} - C:\Program Files\blcorp\WCCSC\WCPStop\wcpstop.dll

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll