Speciallady1973 Posted December 21, 2008 Report Share Posted December 21, 2008 My husband put a game program on our computer and we started getting pop ups from adservicing that won't go away and our computer is running super slow. I'm not sure the exact name of the program because I deleted it but the pop ups won't stop. Here is my hijack this log. Thanks for any help you could give me!~AmiraLogfile of Trend Micro HijackThis v2.0.2Scan saved at 3:06:30 PM, on 2008-12-21Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16735)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\Dell\Media Experience\PCMService.exeC:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\Program Files\Dell AIO Printer A920\dlbkbmgr.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Fisher-Price\FP3 Player\sspnotifier.exeC:\Program Files\Java\jre1.6.0_07\bin\jusched.exeC:\Program Files\Dell Support Center\bin\sprtcmd.exeC:\Program Files\Blubster\Blubster.exeC:\Program Files\QuickTime\QTTask.exeC:\Program Files\Dell AIO Printer A920\dlbkbmon.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Microsoft Money\System\mnyexpr.exeC:\Program Files\Microsoft Money\System\mnyexpr.exeC:\Program Files\DellSupport\DSAgnt.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exeC:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\SYSTEM32\bgsvcgen.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exeC:\Program Files\Dell Support Center\bin\sprtsvc.exeC:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\PictureMover\Bin\PictureMover.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\Program Files\Blubster\BGCheck.exeC:\Program Files\iPod\bin\iPodService.exeC:\WINDOWS\system32\wscntfy.exeC:\Program Files\Java\jre1.6.0_07\bin\jucheck.exeC:\WINDOWS\system32\wuauclt.exeC:\Program Files\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dllO2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dllO2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dllO4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /rO4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exeO4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exeO4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exeO4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exeO4 - HKLM\..\Run: [sSP Notifier] C:\Program Files\Fisher-Price\FP3 Player\sspnotifier.exeO4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exeO4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenterO4 - HKLM\..\Run: [blubster] C:\Program Files\Blubster\Blubster.exe SILENTO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startupO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exeO4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exeO4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenterO4 - HKCU\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\APCMain.exe -mO4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')O4 - Global Startup: PictureMover.lnk = C:\Program Files\PictureMover\Bin\PictureMover.exeO8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.htmlO8 - Extra context menu item: &Search - ?p=ZJman000O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLLO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htmO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra button: @C:\Program Files\4Team Corporation\Fax4Outlook\Fax4IE.dll,-4 - {410C30C7-098A-4090-928E-F1D356D34C7F} - C:\WINDOWS\System32\shdocvw.dll (HKCU)O9 - Extra 'Tools' menuitem: Send Fax - {410C30C7-098A-4090-928E-F1D356D34C7F} - C:\WINDOWS\System32\shdocvw.dll (HKCU)O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cabO16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cabO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204O16 - DPF: {2169FE0E-9961-497A-86AE-10AC9209FB08} (SSDLctl.SSDL) - http://download.soapcity.com/sc/ssdl.cabO16 - DPF: {230C3D02-DA27-11D2-8612-00A0C93EEA3C} (SAXFile FileUpload ActiveX Control) - http://www.winkflash.com/photo/loaders/SAXFile.cabO16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cabO16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cabO16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cabO16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eB...l_v1-0-3-36.cabO16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cabO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1124232155953O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cabO16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.0 Control) - http://www.winkflash.com/photo/loaders/ImageUploader3.cabO16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cabO16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install/_a...asyInstallX.CABO16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://hgtv1.view22.com/view22/app/view22rte.cabO16 - DPF: {C75BE5CC-7F80-458C-8B66-FAB86E3B13C3} (FotkiUploader Control) - http://images.fotki.com/activex/FotkiUploader.cabO16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://livesc02.rightnowtech.com/7502-b145...l/java/RntX.cabO16 - DPF: {EC8C56B1-D027-4AB2-AF63-F845CCEE59B5} - https://www.bpm.lowermybills.com/billmanage...loginHelper.cabO16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...344/mcfscan.cabO16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cabO16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cabO16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cabO20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLLO20 - Winlogon Notify: pmnlj - C:\WINDOWS\system32\pmnlj.dll (file missing)O20 - Winlogon Notify: ssqpq - C:\WINDOWS\O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\SYSTEM32\bgsvcgen.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXEO23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exeO23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe--End of file - 12107 bytes Link to post Share on other sites
sarahw Posted December 23, 2008 Report Share Posted December 23, 2008 Hi,I can see a few things that are out of place. We'll start with a quick scan:Please download Malwarebytes' Anti-Malware from Here or HereDouble Click mbam-setup.exe to install the application.Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select "Perform Quick Scan", then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note:If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly. Link to post Share on other sites
Speciallady1973 Posted December 24, 2008 Author Report Share Posted December 24, 2008 Hi:Thanks for your help so far. Here's the log:Malwarebytes' Anti-Malware 1.31Database version: 1456Windows 5.1.2600 Service Pack 22008-12-23 6:59:15 PMmbam-log-2008-12-23 (18-59-15).txtScan type: Quick ScanObjects scanned: 93324Time elapsed: 31 minute(s), 47 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 28Registry Values Infected: 3Registry Data Items Infected: 0Folders Infected: 2Files Infected: 6Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:HKEY_CLASSES_ROOT\Interface\{10125c2d-6821-4070-b24e-2e992501ad55} (Adware.Iwon) -> Quarantined and deleted successfully.HKEY_CLASSES_ROOT\Interface\{10125c2f-6821-4070-b24e-2e992501ad55} (Adware.Iwon) -> Quarantined and deleted successfully.HKEY_CLASSES_ROOT\Interface\{277e1fe0-cf65-11d3-b377-0800460222f0} (Adware.Iwon) -> Quarantined and deleted successfully.HKEY_CLASSES_ROOT\Interface\{6d54a7c0-c379-11d3-b377-0800460222f0} (Adware.Iwon) -> Quarantined and deleted successfully.HKEY_CLASSES_ROOT\CLSID\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.HKEY_CLASSES_ROOT\Typelib\{78429873-f771-11d3-ae1d-0050dac24e8f} (Adware.Iwon) -> Quarantined and deleted successfully.HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7370f91f-6994-4595-9949-601fa2261c8d} (Adware.BHO) -> Quarantined and deleted successfully.HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.HKEY_CLASSES_ROOT\TypeLib\{c24d7016-d00f-41ef-9781-984b6b5ff38f} (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.HKEY_CLASSES_ROOT\Interface\{ec88fcd0-2ed5-4d65-9b4c-71d146b43a2e} (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.HKEY_CLASSES_ROOT\CLSID\{e532cfb1-5edd-4663-8c22-bcd67b5e5bd4} (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.HKEY_CLASSES_ROOT\TypeLib\{497dddb6-6eee-4561-9621-b77dc82c1f84} (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.HKEY_CLASSES_ROOT\Interface\{4e980492-027b-47f1-a7ab-ab086dacbb9e} (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.HKEY_CLASSES_ROOT\Interface\{5ead8321-fcbb-4c3f-888c-ac373d366c3f} (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.HKEY_CLASSES_ROOT\CLSID\{31f3cf6e-a71a-4daa-852b-39ac230940b4} (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.Registry Values Infected:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\SYSTEM32\ConTest.dll (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\SYSTEM32\SysRestore.dll (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Performance Center (Rogue.PCSpeedScan) -> Quarantined and deleted successfully.Registry Data Items Infected:(No malicious items detected)Folders Infected:C:\Program Files\Ascentive (Rogue.Multiple) -> Quarantined and deleted successfully.C:\WINDOWS\SYSTEM32\f02WtR (Malware.Trace) -> Quarantined and deleted successfully.Files Infected:C:\WINDOWS\SYSTEM32\ConTest.dll (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.C:\WINDOWS\SYSTEM32\SysRestore.dll (Rogue.AscentivePerformance) -> Quarantined and deleted successfully.C:\WINDOWS\SYSTEM32\zxdnt3d.cfg. (Adware.ZenoSearch) -> Quarantined and deleted successfully.C:\WINDOWS\SYSTEM32\zxdnt3d.cfg (Malware.Trace) -> Quarantined and deleted successfully.C:\WINDOWS\Fonts\acrsecB.fon (Trojan.Agent) -> Quarantined and deleted successfully.C:\WINDOWS\Fonts\acrsecI.fon (Trojan.Agent) -> Quarantined and deleted successfully. Link to post Share on other sites
sarahw Posted December 29, 2008 Report Share Posted December 29, 2008 Hi,We seem to have removed a bit with that scan. Can you please rescan with Hijack This and post another log. Link to post Share on other sites
sarahw Posted January 4, 2009 Report Share Posted January 4, 2009 Inactive topic...If you still need help on this problem, contact me or one of the Moderators to re-open this up.Topic closed. Link to post Share on other sites
Speciallady1973 Posted January 4, 2009 Author Report Share Posted January 4, 2009 Sorry, we were out of town for a while. The ads are still popping up. Here's my new log. Thanks again for all of your help!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:39:43 PM, on 2009-01-04Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16735)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\Dell\Media Experience\PCMService.exeC:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\Program Files\Dell AIO Printer A920\dlbkbmgr.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Fisher-Price\FP3 Player\sspnotifier.exeC:\Program Files\Java\jre1.6.0_07\bin\jusched.exeC:\Program Files\Dell AIO Printer A920\dlbkbmon.exeC:\Program Files\Dell Support Center\bin\sprtcmd.exeC:\Program Files\Blubster\Blubster.exeC:\Program Files\QuickTime\QTTask.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Microsoft Money\System\mnyexpr.exeC:\Program Files\DellSupport\DSAgnt.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exeC:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exeC:\Program Files\Microsoft ActiveSync\wcescomm.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\SYSTEM32\bgsvcgen.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\PROGRA~1\MI3AA1~1\rapimgr.exeC:\Program Files\PictureMover\Bin\PictureMover.exeC:\Program Files\Blubster\BGCheck.exeC:\Program Files\Dell Support Center\bin\sprtsvc.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\Program Files\iPod\bin\iPodService.exeC:\WINDOWS\system32\wscntfy.exeC:\Program Files\Java\jre1.6.0_07\bin\jucheck.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dllO2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dllO2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dllO4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /rO4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exeO4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exeO4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exeO4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exeO4 - HKLM\..\Run: [sSP Notifier] C:\Program Files\Fisher-Price\FP3 Player\sspnotifier.exeO4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exeO4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenterO4 - HKLM\..\Run: [blubster] C:\Program Files\Blubster\Blubster.exe SILENTO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startupO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exeO4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exeO4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenterO4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')O4 - Global Startup: HotSync Manager.lnk = ?O4 - Global Startup: PictureMover.lnk = C:\Program Files\PictureMover\Bin\PictureMover.exeO8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.htmlO8 - Extra context menu item: &Search - ?p=ZJman000O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dllO9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dllO9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dllO9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLLO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htmO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra button: @C:\Program Files\4Team Corporation\Fax4Outlook\Fax4IE.dll,-4 - {410C30C7-098A-4090-928E-F1D356D34C7F} - C:\WINDOWS\System32\shdocvw.dll (HKCU)O9 - Extra 'Tools' menuitem: Send Fax - {410C30C7-098A-4090-928E-F1D356D34C7F} - C:\WINDOWS\System32\shdocvw.dll (HKCU)O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cabO16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cabO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204O16 - DPF: {2169FE0E-9961-497A-86AE-10AC9209FB08} (SSDLctl.SSDL) - http://download.soapcity.com/sc/ssdl.cabO16 - DPF: {230C3D02-DA27-11D2-8612-00A0C93EEA3C} (SAXFile FileUpload ActiveX Control) - http://www.winkflash.com/photo/loaders/SAXFile.cabO16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cabO16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cabO16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cabO16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eB...l_v1-0-3-36.cabO16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cabO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1124232155953O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cabO16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.0 Control) - http://www.winkflash.com/photo/loaders/ImageUploader3.cabO16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cabO16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install/_a...asyInstallX.CABO16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://hgtv1.view22.com/view22/app/view22rte.cabO16 - DPF: {C75BE5CC-7F80-458C-8B66-FAB86E3B13C3} (FotkiUploader Control) - http://images.fotki.com/activex/FotkiUploader.cabO16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://livesc02.rightnowtech.com/7502-b145...l/java/RntX.cabO16 - DPF: {EC8C56B1-D027-4AB2-AF63-F845CCEE59B5} - https://www.bpm.lowermybills.com/billmanage...loginHelper.cabO16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...344/mcfscan.cabO16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cabO16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cabO16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cabO20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLLO20 - Winlogon Notify: pmnlj - C:\WINDOWS\system32\pmnlj.dll (file missing)O20 - Winlogon Notify: ssqpq - C:\WINDOWS\O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\SYSTEM32\bgsvcgen.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXEO23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exeO23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exeO23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exeO23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exeO23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exeO23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exeO23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe--End of file - 13307 bytes Link to post Share on other sites
sarahw Posted January 5, 2009 Report Share Posted January 5, 2009 Hi,I'm having a look now and will reply in a moment. Link to post Share on other sites
sarahw Posted January 5, 2009 Report Share Posted January 5, 2009 We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/combofix/how-to-use-combofix* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Please include the C:\ComboFix.txt in your next reply for further review. Link to post Share on other sites
sarahw Posted January 5, 2009 Report Share Posted January 5, 2009 Just a reminder to post in this thread. I merged the other one into here. Link to post Share on other sites
sarahw Posted February 14, 2009 Report Share Posted February 14, 2009 Inactive topic...If you still need help on this problem, contact me or one of the Moderators to re-open this up.Topic closed. Link to post Share on other sites
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