ryanpwnzall Posted December 11, 2008 Report Share Posted December 11, 2008 this is happening now my computer turn off for no reason i dont know if i have a virus and i have vista please help Quote Link to post Share on other sites
Bubba Bob Posted December 11, 2008 Report Share Posted December 11, 2008 Welcome to BT!Now.... "Shut Off" as in it shuts down... or it just goes black? Most Common Reasons -1 - You're Using MSCONFIG as a start up manager 2 - Fautly Ram.3 - Overheating Next time it happens, boot into the bios and find where it has the tempuratures listed - What are they?Do you have multiple sticks of ram? If so, switch the order.Do you use MSCONFIG as a startup manager? Is so - DONT! Also, could you post the brand and model of your computer? How old is it? Feel free to ask for clarification if you need to. Goodluck Quote Link to post Share on other sites
ryanpwnzall Posted December 11, 2008 Author Report Share Posted December 11, 2008 (edited) Its inspiron 1525, 1/2 a year old, 2gb ram, 136 memory, 97gb free, and it shuts down Whats MSCONFIG? Edited December 11, 2008 by ryanpwnzall Quote Link to post Share on other sites
Bubba Bob Posted December 11, 2008 Report Share Posted December 11, 2008 Since ya don't know what it is, Ill assume you arent misusing it. Now, I want to reconfirm that you say it "Shuts Down"? As in it goes through the shut down sequence.... "Windows Is Logging Off" - "Windows Is Now Shutting Down" - etc? Quote Link to post Share on other sites
ryanpwnzall Posted December 11, 2008 Author Report Share Posted December 11, 2008 (edited) it goes black no logging off and when i press on button it start up fine but say windows shut down unexptaly. (sorry bad speller) Edited December 11, 2008 by ryanpwnzall Quote Link to post Share on other sites
ryanpwnzall Posted December 11, 2008 Author Report Share Posted December 11, 2008 it goes black no logging off and when i press on button it start up fine but say windows shut down uninstably. (sorry bad speller) Quote Link to post Share on other sites
Bubba Bob Posted December 11, 2008 Report Share Posted December 11, 2008 (edited) Alright - Are you comfortable going into the computer and switching the sticks of ram around? Im assuming you have two, 1gb sticks. Do you know what you have?Also, do you know how to boot into the BIOS and check the CPU temp?EDIT- WAIT, is this a laptop? Edited December 11, 2008 by Bubba Bob Quote Link to post Share on other sites
ryanpwnzall Posted December 11, 2008 Author Report Share Posted December 11, 2008 i have 2 sticks (lol) 1gb each and i am fine going in i know how so ill try that and no i dont know how to boot BIOS im going to bed now so leave reply Quote Link to post Share on other sites
Bubba Bob Posted December 11, 2008 Report Share Posted December 11, 2008 (edited) Let's see... what was Dell's key.... F2 I think?Tap the F2 key as the computer first starts booting. (if you see teh Vista screen you're too late - start over) A "BIOS" page should come up. Itll usually be a text on a solid background. Lots of options. EtcLook around untill you find some tempuratures listed - If you can record them and post them (preferably after one of the "shut off" episodes)WHATEVYER YOU DO - DONT CHANGE ANY SETTINGS IN THE BIOS! When you want to leave, BE SURE to "Exit WITHOUT Saving Changes"!!Oh, and if you could. Switch the ram sticks around. Edited December 11, 2008 by Bubba Bob Quote Link to post Share on other sites
blim Posted December 11, 2008 Report Share Posted December 11, 2008 Hi Ryan and welcome to Besttechies! 1/2year old? Still under warranty, right? I think it is and if so, call Dell. Daughter had a problem with her computer and a tech came out to her apartment to fix it for FREE, we like free Good luck! Liz Quote Link to post Share on other sites
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