cyberdeck Posted November 30, 2008 Report Share Posted November 30, 2008 Hi,My current specific problem that I can describe is a warning that pops up that says "Access violation at address 00000000 Read of address 00000000" and "Access violation at address 69465405 Read of address 69465405". Another is that the folder for system 32 opens on start and closes really fast so I only got bits of what it says. "system32" "system.com" "Aswmond.sys"I have just gone through 4 months of having the audio on my computer mostly often not work at all and then it started working partially. I have had my system crashing repeatedly for 2 months. It just stopped. For all these issues, I ran Ad-aware, Avg Anti-rootkit, Avg Antispyware, Avg Antivirus personal edition, Spybot search and destroy. I run Avg and Spybot search and destroy every day.I have run Hijack this, below are the results.Any help in finding issues and optimizing my system would be greatly appreciated.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:26:31 PM, on 30/11/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16735)Boot mode: NormalRunning processes:D:\WINDOWS\System32\smss.exeD:\WINDOWS\system32\winlogon.exeD:\WINDOWS\system32\services.exeD:\WINDOWS\system32\lsass.exeD:\WINDOWS\system32\svchost.exeD:\WINDOWS\System32\svchost.exeD:\Program Files\Lavasoft\Ad-Aware 2008\aawservice.exeD:\WINDOWS\system32\spoolsv.exeD:\WINDOWS\Explorer.EXED:\Program Files\AntiVir PersonalEdition Classic\sched.exeD:\Program Files\AntiVir PersonalEdition Classic\avguard.exeD:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeD:\Program Files\Java\jre6\bin\jqs.exeD:\Program Files\CDBurnerXP\NMSAccessU.exeD:\WINDOWS\system32\nvsvc32.exeD:\Program Files\Video Software\StarBurn\StarWind\StarWind Lite\StarWindServiceLite.exeD:\WINDOWS\system32\svchost.exeD:\Program Files\AntiVir PersonalEdition Classic\avgnt.exeD:\Program Files\eFax Messenger 4.2\J2GDllCmd.exeD:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exeD:\Program Files\Common Files\Real\Update_OB\realsched.exeD:\WINDOWS\system32\RUNDLL32.EXED:\WINDOWS\RTHDCPL.EXED:\PROGRA~1\Returnil\Returnil\Returnil.exeD:\Program Files\Java\jre6\bin\jusched.exeD:\WINDOWS\system32\ctfmon.exeD:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeD:\Program Files\uTorrent\uTorrent.exeD:\Program Files\Spybot - Search & Destroy\TeaTimer.exeD:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXED:\Program Files\Skype\Phone\Skype.exeD:\Program Files\Pando Networks\Pando\Pando.exeD:\Program Files\PeerGaurdian - IP Blocklist\PeerGuardian2\pg2.exeD:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exeD:\Program Files\eFax Messenger 4.2\J2GTray.exeD:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exeD:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exeD:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exeD:\Program Files\Skype\Plugin Manager\skypePM.exeD:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exeD:\WINDOWS\system32\wuauclt.exeD:\Program Files\Mozilla Firefox\firefox.exeD:\Program Files\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: Easy Read - {235A3ACD-EBE5-46b2-9BAE-B1960F9DC791} - D:\Program Files\eRead\eREAD\EasyRead.dllO2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - D:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dllO2 - BHO: CInterceptor Object - {38D3FE60-3D53-4F37-BB0E-C7A97A26A156} - D:\Program Files\Pando Networks\Pando\PandoIEPlugin.dllO2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dllO2 - BHO: AddTask Class - {6A19C29D-ED45-4483-8999-9F939C8161F2} - D:\Program Files\eRead\eREAD\WebHook.dllO2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre6\bin\ssv.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar2.dllO2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - D:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dllO2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllO3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dllO3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - D:\Program Files\Veoh\Plugins\reg\VeohToolbar.dllO4 - HKLM\..\Run: [avgnt] "D:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /minO4 - HKLM\..\Run: [eFax 4.2] "D:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe" /RO4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimizedO4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe Reader\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXEO4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXEO4 - HKLM\..\Run: [Rvsystem] D:\PROGRA~1\Returnil\Returnil\Returnil.exeO4 - HKLM\..\Run: [sunJavaUpdateSched] "D:\Program Files\Java\jre6\bin\jusched.exe"O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [swg] D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeO4 - HKCU\..\Run: [uTorrent] "D:\Program Files\uTorrent\uTorrent.exe"O4 - HKCU\..\Run: [spybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exeO4 - HKCU\..\Run: [Yahoo! Pager] "D:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quietO4 - HKCU\..\Run: [skype] "D:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimizedO4 - HKCU\..\Run: [Pando] "D:\Program Files\Pando Networks\Pando\Pando.exe" /MinimizedO4 - HKCU\..\Run: [PeerGuardian] D:\Program Files\PeerGaurdian - IP Blocklist\PeerGuardian2\pg2.exeO4 - HKCU\..\RunOnce: [shockwave Updater] D:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1100465 -"Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.4) Gecko/2008102920 Firefox/3.0.4" -"http://www.iwon.com/home/modules/launchGame/games/includes/blockDotGameIFrame.jhtml?categoryId=4&gameId=505&browser=FF"O4 - HKCU\..\RunOnce: [spybotDeletingB2589] command /c del "D:\WINDOWS\SchedLgU.Txt"O4 - HKCU\..\RunOnce: [spybotDeletingB5875] command /c del "D:\WINDOWS\SchedLgU.Txt"O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exeO4 - Global Startup: eFax 4.2.lnk = D:\Program Files\eFax Messenger 4.2\J2GTray.exeO4 - Global Startup: hp psc 2000 Series.lnk = D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exeO4 - Global Startup: hpoddt01.exe.lnk = ?O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXEO8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dllO9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exeO16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CABO16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1190536019625O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1190608688265O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cabO16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cabO17 - HKLM\System\CCS\Services\Tcpip\..\{F57502D4-20B9-46BE-88F7-A1EEF3D4B932}: NameServer = 68.87.76.178,68.87.78.130O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - D:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLLO20 - AppInit_DLLs: O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - D:\Program Files\Lavasoft\Ad-Aware 2008\aawservice.exeO23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - D:\Program Files\AntiVir PersonalEdition Classic\sched.exeO23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - D:\Program Files\AntiVir PersonalEdition Classic\avguard.exeO23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeO23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: Imapi Helper - Alex Feinman - D:\Program Files\Video Software\Alex Feinman-ISO Recorder\ImapiHelper.exeO23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exeO23 - Service: NMSAccessU - Unknown owner - D:\Program Files\CDBurnerXP\NMSAccessU.exeO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exeO23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exeO23 - Service: StarWind Service Lite (StarWindServiceLite) - Rocket Division Software - D:\Program Files\Video Software\StarBurn\StarWind\StarWind Lite\StarWindServiceLite.exe--End of file - 10587 bytesThank you. 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sarahw Posted December 6, 2008 Report Share Posted December 6, 2008 Hi there!1.D:\Program Files\uTorrent\uTorrent.exePlease turn off UTorrorent for a few days untill we fix this problem. If it is starting when you turn on your computer, turn off that feature.2.D:\Program Files\Spybot - Search & Destroy\TeaTimer.exeWhile Spybot is a good tool, I want you to uninstall it for now. We will reinstall it shortly. It can effect changes we make to your system. Click Start, then Control Panel then Add/Remove Programs. Locate Spybot and uninstall.3.Do you know what these IP's are:68.87.76.17868.87.78.1304.Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below. O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXENow close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis.5.Please download the OTMoveIt3 by OldTimer. Save it to your desktop. Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):D:\WINDOWS\system32\ALCMTR.EXE Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.Click the red Moveit! button.Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.Close OTMoveIt3Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post. Link to post Share on other sites
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