Rosie Posted November 20, 2008 Report Share Posted November 20, 2008 My Sony VAIO VGN CR31S laptop keeps continuously restarting. It's under seven months old. I don't believe it's to do with over heating and am not sure what else to do in order to find out where the problem lies. I'd be grateful for any help on this. Thanks in advance! Quote Link to post Share on other sites
shanenin Posted November 20, 2008 Report Share Posted November 20, 2008 Overheating will cause it just to shut down and stay shut down(its not over heating). Restarting is most often caused by a Windows crash. To verify this, do the following. The next time it crashes, it will leave a blue screen with some information(or some generic info which could mean just about anything). This may me useful. 1. Right-click My Computer, and then click Properties.2. Click the Advanced tab.3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.4. Clear the Automatically restart check box, and click OK the necessary number of times.5. Restart your computer for the settings to take effect.When it happens again post the stop code and any other specific information. Quote Link to post Share on other sites
Rosie Posted November 20, 2008 Author Report Share Posted November 20, 2008 Hi ive done the above steps, ill see what happens and post if it happens again.Once agiain thank you. Quote Link to post Share on other sites
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