MSciore Posted September 25, 2008 Report Share Posted September 25, 2008 My computer has been running especially slow lately, and I haven't been able to find why. Here is my HJT log, please let me know if anything could be causing a problem. ThanksLogfile of Trend Micro HijackThis v2.0.2Scan saved at 8:02:31 PM, on 9/24/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\rundll32.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\WINDOWS\stsystra.exeC:\Program Files\Network Associates\Common Framework\UdaterUI.exeC:\Program Files\HP\HP Software Update\HPWuSchd2.exeC:\Program Files\Network Associates\Common Framework\McTray.exeC:\Program Files\Intel\Wireless\bin\ZCfgSvc.exeC:\Program Files\Intel\Wireless\Bin\ifrmewrk.exeC:\Program Files\Microsoft IntelliPoint\ipoint.exeC:\WINDOWS\system32\RUNDLL32.EXEC:\WINDOWS\system32\ctfmon.exeC:\Program Files\AIM\aim.exec:\Program Files\Microsoft IntelliPoint\dpupdchk.exeC:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exeC:\Program Files\Digital Line Detect\DLG.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exeC:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\Program Files\Network Associates\Common Framework\FrameworkService.exec:\program files\mcafee.com\agent\mcdetect.exeC:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exeC:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exec:\PROGRA~1\mcafee.com\agent\mctskshd.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Dell\QuickSet\NICCONFIGSVC.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\RegSrvc.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exeC:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exeC:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Steam\Steam.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0060907R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.altavista.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0060907O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dllO2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dllO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dllO2 - BHO: McAfee Anti-Phishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dllO2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.1852\swg.dllO3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dllO4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,StartO4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exeO4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exeO4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exeO4 - HKLM\..\Run: [iSUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startupO4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -startO4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exeO4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktaskO4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exeO4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exeO4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\bak\mcupdate.exeO4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exeO4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UdaterUI.exe" /StartedFromRunKeyO4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstallO4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exeO4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exeO4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exeO4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONEO4 - HKLM\..\Run: [intelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"O4 - HKLM\..\Run: [intelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/WirelessO4 - HKLM\..\Run: [intelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installquietO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 -noiconO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [basicsmssmenu] "C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe"O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /backgroundO4 - HKCU\..\Run: [steam] "c:\program files\steam\steam.exe" -silentO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\APCMain.exe -mO4 - HKCU\..\Run: [PC SpeedScan Pro] C:\Program Files\Ascentive\PC SpeedScan Pro\PCSpeedScan.exe -mO4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odlO4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exeO4 - Global Startup: Bluetooth.lnk = ?O4 - Global Startup: Digital Line Detect.lnk = ?O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exeO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htmO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dllO9 - Extra 'Tools' menuitem: McAfee Anti-Phishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dllO9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dllO9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLLO9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exeO9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CABO16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CABO16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Risk/Images/stg_drm.ocxO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cabO16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cabO16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cabO16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cabO16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cabO16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cabO20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dllO23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exeO23 - Service: Basics Service - Seagate Technology LLC - C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exeO23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exeO23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exeO23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exeO23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exeO23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exeO23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exeO23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exeO23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exeO23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exeO23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exeO23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exeO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exeO23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exeO23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exeO23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exeO23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe--End of file - 13897 bytes Quote Link to post Share on other sites
sarahw Posted September 27, 2008 Report Share Posted September 27, 2008 Hi,Welcome to the siteI will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible.I want you to show hidden files. There are instructions HERE to help you do this.You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time. Please dont use any of the tools without specific instructions. Some of them are dangerous (and could leave your computer in worse condition that it is when infected) if used incorrectly.These instructions should be read first, then followed. If you do not understand something, don't be afraid to ask, or see if I'm on chat. Quote Link to post Share on other sites
sarahw Posted September 27, 2008 Report Share Posted September 27, 2008 1.Updating Java and Clearing CacheGo to Start > Control Panel double-click on the Java Icon (coffee cup) in the Control Panel.It will say "Java Plug-in" under the icon. Please find the update button or tab in the Java Control Panel. Update your Java then reboot.If you are unable to update you can manually update by going here:http://www.java.com/en/download/manual.jsp[*]After the reboot, go back into the Control Panel and double-click the Java Icon.[*]Under Temporary Internet Files, click the Delete Files button.[*]There are three options in the window to clear the cache - Leave ALL 3 CheckedDownloaded AppletsDownloaded ApplicationsOther Files[*]Click OK on Delete Temporary Files WindowNote: This deletes ALL the Downloaded Applications and Applets from the CACHE.[*]Click OK to leave the Java Control Panel.2.Please download ATF Cleaner by Atribune.This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.Under Main choose: Select AllClick the Empty Selected button.If you use Firefox browserClick Firefox at the top and choose: Select AllClick the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browserClick Opera at the top and choose: Select AllClick the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.For Technical Support, double-click the e-mail address located at the bottom of each menu.3.Please download Malwarebytes' Anti-Malware to your desktop.Double-click mbam-setup.exe and follow the prompts to install the program.At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If an update is found, it will download and install the latest version.Once the program has loaded, select Perform full scan (Full scan is optional. According to the program's creator Quick Scan will do just fine.).Click Scan.When the scan is complete, click OK, then Show Results to view the results.If Malware is found...Be sure that everything is checked, and click Remove Selected.When completed, a log will open in Notepad. Please save it to your desktop.NOTE: Logs can be retrieved at a later date from the Malwarebytes' Anti-Malware main screen:Launch Malwarebytes' Anti-Malware.Click the Logs tab.Double-click log-mm.dd.yyyy [xxxxxx].txt.In your next reply post the Malwarebytes' Anti-Malware log.4.Click HERE and run an online scan with Kaspersky WebScannerClick on Kaspersky Online ScannerYou will be promted to install an ActiveX component from Kaspersky, Click Yes.The program will launch and then begin downloading the latest definition files:Once the files have been downloaded click on NEXTNow click on Scan SettingsIn the scan settings make that the following are selected:Scan using the following Anti-Virus database:Extended (if available otherwise Standard)Scan Options:Scan ArchivesScan Mail Bases[*]Click OK[*]Now under select a target to scan:Select My Computer[*]This will program will start and scan your system.[*]The scan will take a while so be patient and let it run.[*]Once the scan is complete it will display if your system has been infected.Now click on the Save as Text button:[*]Save the file to your desktop.[*]Copy and paste that information into your next post. Quote Link to post Share on other sites
MSciore Posted October 3, 2008 Author Report Share Posted October 3, 2008 Hi, sorry it took so long. Didn't know if you wanted a new HJT log. Kapersky was blank.Malwarebytes' Anti-Malware 1.28Database version: 1226Windows 5.1.2600 Service Pack 310/2/2008 3:30:32 PMmbam-log-2008-10-02 (15-30-32).txtScan type: Full Scan (C:\|)Objects scanned: 135542Time elapsed: 1 hour(s), 6 minute(s), 30 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 2Files Infected: 0Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicious items detected)Folders Infected:C:\Program Files\WinBudget (Adware.AdMedia) -> Quarantined and deleted successfully.C:\Program Files\WinBudget\bin (Adware.AdMedia) -> Quarantined and deleted successfully.Files Infected:(No malicious items detected)Just a note: Since I deleted all the firefox files, the ESPN.com homepage comes up for me as just a text site. The rest of the site works fine, could you explain this? (note: on IE the homepage looks normal) Quote Link to post Share on other sites
sarahw Posted October 3, 2008 Report Share Posted October 3, 2008 I'm not familiar with Firefox or its settings, but a reinstall is the quickest fix for any problems caused by Malware.Click HERE and run the F-Secure Online ScannerNote: This Scanner is for Internet Explorer Only!Follow the Instruction HERE for installation.Accept the License Agreement.Once the ActiveX installs,Click Full System ScanOnce the download completes,the scan will begin automatically.The scan will take some time to finish,so please be patient.When the scan completes, click the Automatic cleaning (recommended) button.Click the Show Report button and Copy&Paste the entire report in your next reply. Quote Link to post Share on other sites
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