Please Help Hijack This Log[RESOLVED]


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Hi Guys...

My anti-virus scan found 1 threat, exploit.HTML.agent.h and many infected files, but i can't removed it. so i decided to do a system restore and after system restore, my anti-virus is dead.

Come accross this site while looking for more information. Great to know that there are people out there that will help.

Below is the log file, and while running Hijackthis, i have encounter problems. i printed the screen and added to the attachment here

Logfile of HijackThis v1.99.1

Scan saved at 11:27:44 PM, on 16/7/2008

Platform: Unknown Windows (WinNT 6.00.1905 SP1)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Acer\Empowering Technology\eAudio\eAudio.exe

C:\Windows\BR040286.exe

C:\Program Files\Winamp\winampa.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Acer\Acer VCM\AcerVCM.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Users\acer\AppData\Local\Temp\RtkBtMnt.exe

C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE

C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE

C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Acer\Acer VCM\acp2HID.exe

C:\Program Files\PC Connectivity Solution\Transports\NclIrSrv.exe

C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe

C:\Program Files\Opera\opera.exe

C:\Windows\System32\mobsync.exe

C:\Users\acer\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.sg.acer.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.sg.acer.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O1 - Hosts: ::1 localhost

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: (no name) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe"

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [skytel] Skytel.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"

O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe

O4 - HKLM\..\Run: [bisonInst0402] C:\Windows\BR040286.exe

O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"

O4 - HKLM\..\Run: [PCTAVApp] "C:\Program Files\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog

O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - Startup: Orion.lnk = C:\Convesoft\Orion\Messenger.exe

O4 - Global Startup: Acer VCM.lnk = ?

O4 - Global Startup: Bluetooth.lnk = ?

O4 - Global Startup: Empowering Technology Launcher.lnk = ?

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll

O11 - Options group: [iNTERNATIONAL] International*

O13 - Gopher Prefix:

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll

O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dll

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe

O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe

O23 - Service: IntelĀ® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe

O23 - Service: O2Micro Flash Memory Card Service (o2flash) - O2Micro International - C:\Program Files\O2Micro Oz128 Driver\o2flash.exe

O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - PC Tools Research Pty Ltd - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe

O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: Raw Socket Service (RS_Service) - Acer Inc. - C:\Program Files\Acer\Acer VCM\RS_Service.exe

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)

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I did a reverse to the system restore and my anti virus start working again. the same virus appear on the scan, exploit.HTML.Agent.H. Nevertheless, this is the new hijackthis log.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 1:10:12 AM, on 17/7/2008

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe

C:\Windows\RtHDVCpl.exe

C:\Users\acer\AppData\Local\Temp\RtkBtMnt.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Acer\Empowering Technology\eAudio\eAudio.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Launch Manager\LManager.exe

C:\Windows\BR040286.exe

C:\Program Files\Winamp\winampa.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Windows\system32\igfxext.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Acer\Acer VCM\AcerVCM.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE

C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE

C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE

C:\Program Files\PC Tools AntiVirus\PCTAV.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Acer\Acer VCM\acp2HID.exe

C:\Program Files\PC Connectivity Solution\Transports\NclIrSrv.exe

C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe

C:\Program Files\Opera\opera.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.sg.acer.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.sg.acer.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O1 - Hosts: ::1 localhost

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: (no name) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe"

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [skytel] Skytel.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"

O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe

O4 - HKLM\..\Run: [bisonInst0402] C:\Windows\BR040286.exe

O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"

O4 - HKLM\..\Run: [PCTAVApp] "C:\Program Files\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog

O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Startup: Orion.lnk = C:\Convesoft\Orion\Messenger.exe

O4 - Global Startup: Acer VCM.lnk = ?

O4 - Global Startup: Bluetooth.lnk = ?

O4 - Global Startup: Empowering Technology Launcher.lnk = ?

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O13 - Gopher Prefix:

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe

O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe

O23 - Service: IntelĀ® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe

O23 - Service: O2Micro Flash Memory Card Service (o2flash) - O2Micro International - C:\Program Files\O2Micro Oz128 Driver\o2flash.exe

O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - PC Tools Research Pty Ltd - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: Raw Socket Service (RS_Service) - Acer Inc. - C:\Program Files\Acer\Acer VCM\RS_Service.exe

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe

--

End of file - 9067 bytes

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Hello and Welcome to the forums. :)

I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today.

Step 1

Please download the OTMoveIt2 by OldTimer.

  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    [kill explorer]
    C:\Users\acer\AppData\Local\Temp\RtkBtMnt.exe
    C:\Windows\BR040286.exe
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\BisonInst0402
    EmptyTemp
    [start explorer]


  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Step 2

Please download Deckard's System Scanner (DSS) to your desktop.

  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, a text file will open - Main.txt
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of Main.txt into your thread.
  • An additional text file, Extra.txt,will also be available (by default) in the following FOLDER, C:\Deckard\System Scanner.
  • Please go to that folder and also copy the contents of Extra.txt to your post as well.

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Hi MoNsTeReNeRgY22 ,

Glad that you will be helping me... thanks!! below are the results

Log from Step 1

Explorer killed successfully

C:\Users\acer\AppData\Local\Temp\RtkBtMnt.exe moved successfully.

File move failed. C:\Windows\BR040286.exe scheduled to be moved on reboot.

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\BisonInst0402 >

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\BisonInst0402\\ not found.

< EmptyTemp >

File delete failed. C:\Users\acer\AppData\Local\Temp\~DF8E9F.tmp scheduled to be deleted on reboot.

File delete failed. C:\Users\acer\AppData\Local\Temp\~DF8EC0.tmp scheduled to be deleted on reboot.

File delete failed. C:\Users\acer\AppData\Local\Temp\~DF91D4.tmp scheduled to be deleted on reboot.

File delete failed. C:\Users\acer\AppData\Local\Temp\~DF9315.tmp scheduled to be deleted on reboot.

Temp folders emptied.

IE temp folders emptied.

Explorer started successfully

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 07172008_120923

Log from Step 2

Deckard's System Scanner v20071014.68

Run by acer on 2008-07-17 12:14:22

Computer is in Normal Mode.

--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --

35: 2008-07-16 16:47:30 UTC - RP101 - Restore Operation

34: 2008-07-16 14:23:04 UTC - RP100 - Restore Operation

33: 2008-07-14 10:17:40 UTC - RP99 - Windows Update

32: 2008-07-13 09:11:10 UTC - RP98 - Removed Orion

31: 2008-07-10 07:48:42 UTC - RP97 - Windows Update

-- First Restore Point --

1: 2008-06-25 05:23:43 UTC - RP63 - Removed Acer Crystal Eye Webcam

Backed up registry hives.

Performed disk cleanup.

-- HijackThis (run as acer.exe) ------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:16:07 PM, on 17/7/2008

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe

C:\Windows\RtHDVCpl.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Acer\Empowering Technology\eAudio\eAudio.exe

C:\Users\acer\AppData\Local\Temp\RtkBtMnt.exe

C:\Program Files\Launch Manager\LManager.exe

C:\Windows\BR040286.exe

C:\Program Files\Winamp\winampa.exe

C:\Program Files\PC Tools AntiVirus\PCTAV.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Windows\system32\igfxext.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Acer\Acer VCM\AcerVCM.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE

C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE

C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE

C:\Program Files\Acer\Acer VCM\acp2HID.exe

C:\Program Files\PC Connectivity Solution\Transports\NclIrSrv.exe

C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Users\acer\Desktop\dss.exe

C:\Windows\system32\DllHost.exe

C:\PROGRA~1\TRENDM~1\HIJACK~1\acer.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.sg.acer.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.sg.acer.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O1 - Hosts: ::1 localhost

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: (no name) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe"

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [skytel] Skytel.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"

O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe

O4 - HKLM\..\Run: [bisonInst0402] C:\Windows\BR040286.exe

O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"

O4 - HKLM\..\Run: [PCTAVApp] "C:\Program Files\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog

O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Startup: Orion.lnk = C:\Convesoft\Orion\Messenger.exe

O4 - Global Startup: Acer VCM.lnk = ?

O4 - Global Startup: Bluetooth.lnk = ?

O4 - Global Startup: Empowering Technology Launcher.lnk = ?

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O13 - Gopher Prefix:

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe

O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe

O23 - Service: IntelĀ® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe

O23 - Service: O2Micro Flash Memory Card Service (o2flash) - O2Micro International - C:\Program Files\O2Micro Oz128 Driver\o2flash.exe

O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - PC Tools Research Pty Ltd - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: Raw Socket Service (RS_Service) - Acer Inc. - C:\Program Files\Acer\Acer VCM\RS_Service.exe

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe

--

End of file - 9138 bytes

-- File Associations -----------------------------------------------------------

All associations okay.

-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R3 NTIDrvr (Upper Class Filter Driver) - c:\windows\system32\drivers\ntidrvr.sys <Not Verified; NewTech Infosystems, Inc.; >

-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 eRecoveryService (eRecovery Service) - c:\acer\empowering technology\erecovery\erecoveryservice.exe <Not Verified; Acer Inc.; eRecoveryService>

R2 eSettingsService (eSettings Service) - c:\acer\empowering technology\esettings\service\capuserv.exe <Not Verified; ; Service>

R2 MobilityService - c:\acer\mobility center\mobilityservice.exe -p <Not Verified; ; app>

R2 o2flash (O2Micro Flash Memory Card Service) - "c:\program files\o2micro oz128 driver\o2flash.exe" <Not Verified; O2Micro International; O2 MS1/MP1 Service>

R2 RichVideo (Cyberlink RichVideo Service(CRVS)) - "c:\program files\cyberlink\shared files\richvideo.exe" <Not Verified; ; RichVideo Module>

R2 RS_Service (Raw Socket Service) - c:\program files\acer\acer vcm\rs_service.exe <Not Verified; Acer Inc.; Acer Video Conference Manager>

R2 WMIService (ePower Service) - c:\acer\empowering technology\epower\epowersvc.exe <Not Verified; acer; Acer ePower Management>

R3 ServiceLayer - "c:\program files\pc connectivity solution\servicelayer.exe" <Not Verified; Nokia.; PC Connectivity Solution>

-- Device Manager: Disabled ----------------------------------------------------

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Microsoft ISATAP Adapter

Device ID: ROOT\*ISATAP000

Manufacturer: Microsoft

Name: Microsoft ISATAP Adapter

PNP Device ID: ROOT\*ISATAP000

Service: tunnel

-- Scheduled Tasks -------------------------------------------------------------

2008-07-16 15:35:32 416 --ah----- C:\Windows\Tasks\User_Feed_Synchronization-{52E9A177-A590-4754-A459-8C7D81B46D56}.job

-- Files created between 2008-06-17 and 2008-07-17 -----------------------------

2008-07-17 00:57:05 0 d-------- C:\Program Files\Trend Micro

2008-07-08 11:12:01 0 d-------- C:\Users\All Users\Yahoo! Companion

2008-07-07 20:50:51 0 d--hs--c- C:\Program Files\Common Files\WindowsLiveInstaller

2008-07-07 20:50:43 0 d-------- C:\Program Files\Windows Live

2008-07-07 20:50:18 0 d-------- C:\Users\All Users\WLInstaller

2008-07-03 15:39:43 0 d-------- C:\Program Files\EA SPORTS

2008-07-01 17:28:35 0 d-------- C:\Program Files\Common Files\PX Storage Engine

2008-07-01 17:28:31 0 d-------- C:\Program Files\DivX

2008-07-01 17:06:37 0 d-------- C:\SISSigner

2008-07-01 16:58:21 0 d-------- C:\Users\All Users\PC Suite

2008-07-01 16:57:41 0 d-------- C:\Program Files\Common Files\PCSuite

2008-07-01 16:57:40 0 d-------- C:\Program Files\Common Files\Nokia

2008-07-01 16:57:33 0 d-------- C:\Program Files\DIFX

2008-07-01 16:57:06 0 d------c- C:\Windows\system32\DRVSTORE

2008-07-01 16:56:54 0 d-------- C:\Program Files\PC Connectivity Solution

2008-07-01 16:55:54 0 d-------- C:\Program Files\Nokia

2008-07-01 16:55:21 0 d-------- C:\Users\All Users\Installations

2008-07-01 11:44:59 0 d-------- C:\Program Files\MSECache

2008-07-01 11:44:01 0 d-------- C:\Program Files\Java

2008-07-01 11:44:00 0 d-------- C:\Program Files\Common Files\Java

2008-07-01 11:40:53 0 d-------- C:\Users\All Users\Spybot - Search & Destroy

2008-07-01 11:39:41 0 d-------- C:\Program Files\Softland

2008-07-01 11:27:56 0 d-a------ C:\Users\All Users\TEMP

2008-07-01 11:27:39 0 d-------- C:\Program Files\Common Files\PC Tools

2008-07-01 11:27:35 0 d-------- C:\Users\All Users\PC Tools

2008-07-01 11:27:35 0 d-------- C:\Program Files\PC Tools AntiVirus

2008-07-01 11:27:07 0 d-------- C:\Program Files\CCleaner

2008-07-01 11:21:47 0 d-------- C:\Program Files\Common Files\L&H

2008-07-01 11:21:09 0 d-------- C:\Program Files\Microsoft ActiveSync

2008-07-01 11:19:53 0 d-------- C:\Windows\PCHEALTH

2008-07-01 11:19:53 0 d-------- C:\Program Files\Microsoft.NET

2008-07-01 00:19:57 0 d-------- C:\Program Files\Winamp

2008-06-30 23:38:15 0 d-------- C:\Program Files\Opera

2008-06-30 23:26:44 0 d-------- C:\Users\All Users\Motive

2008-06-25 13:41:46 0 d-------- C:\Windows\BUVC_AP

2008-06-25 13:28:07 0 d-------- C:\Windows\BisonC07

2008-06-25 13:27:30 0 d-------- C:\Windows\Options

2008-06-25 13:27:30 53248 --a------ C:\Windows\BR040286.exe <Not Verified; Bison Inc.; Bison Inc. Pcam>

2008-06-25 13:27:30 57856 --a------ C:\Windows\BR040264.exe <Not Verified; Bison Inc.; Bison Inc. Pcam>

-- Find3M Report ---------------------------------------------------------------

2008-07-17 12:11:02 12 --a------ C:\Windows\bthservsdp.dat

2008-07-16 20:30:58 0 d-------- C:\Program Files\Launch Manager

2008-07-10 15:55:12 0 d-------- C:\Program Files\Windows Mail

2008-07-07 20:50:51 0 d-------- C:\Program Files\Common Files

2008-07-03 20:29:13 0 d-------- C:\Users\acer\AppData\Roaming\temp

2008-07-03 15:49:52 0 dr-h----- C:\Users\acer\AppData\Roaming\SecuROM

2008-07-02 12:16:58 0 d--hs---- C:\Users\acer\AppData\Roaming\.#

2008-07-01 17:00:45 0 d-------- C:\Users\acer\AppData\Roaming\PC Suite

2008-07-01 17:00:30 0 d-------- C:\Users\acer\AppData\Roaming\Nokia

2008-07-01 16:44:44 0 d-------- C:\Users\acer\AppData\Roaming\Adobe

2008-07-01 11:38:43 0 d-------- C:\Program Files\Microsoft Works

2008-07-01 11:27:56 0 d-------- C:\Users\acer\AppData\Roaming\PC Tools

2008-07-01 11:27:12 0 d-------- C:\Program Files\Yahoo!

2008-07-01 00:21:36 0 d-------- C:\Users\acer\AppData\Roaming\Winamp

2008-06-30 23:38:24 0 d-------- C:\Users\acer\AppData\Roaming\Opera

2008-06-25 13:41:46 0 d--h----- C:\Program Files\InstallShield Installation Information

2008-06-25 13:24:12 0 d-------- C:\Users\acer\AppData\Roaming\InstallShield

2008-06-06 16:14:59 0 d-------- C:\Users\acer\AppData\Roaming\CyberLink

2008-06-06 15:14:07 0 -rahs---- C:\MSDOS.SYS

2008-06-06 15:14:07 0 -rahs---- C:\IO.SYS

2008-06-06 15:06:57 0 d-------- C:\Program Files\MSXML 4.0

2008-06-06 15:04:20 0 d-------- C:\Program Files\Acer Inc

2008-06-06 14:50:52 0 d-------- C:\Program Files\Common Files\InstallShield

2008-06-06 14:50:10 0 d-------- C:\Users\acer\AppData\Roaming\Acer

2008-06-06 14:49:58 0 d-------- C:\Program Files\Acer

2008-06-06 14:41:14 0 d-------- C:\Program Files\O2Micro Oz128 Driver

2008-06-06 14:40:30 0 d-------- C:\Program Files\Synaptics

2008-06-06 14:38:08 0 d-------- C:\Program Files\Realtek

2008-06-06 14:38:07 315392 --a------ C:\Windows\HideWin.exe <Not Verified; Realtek Semiconductor Corp.; HD Audio Hide windows program>

2008-06-06 14:30:28 0 d-------- C:\Program Files\Acer Arcade Deluxe

2008-06-06 14:25:58 0 d-------- C:\Program Files\WIDCOMM

2008-06-06 14:25:00 0 d-------- C:\Users\acer\AppData\Roaming\Macromedia

2008-06-06 14:24:04 0 d-------- C:\Users\acer\AppData\Roaming\Identities

-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [21/01/2008 10:23 AM]

"IAAnotif"="C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [04/10/2007 06:44 AM]

"Adobe Reader Speed Launcher"="c:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [08/03/2007 07:38 PM]

"IgfxTray"="C:\Windows\system32\igfxtray.exe" [29/08/2007 04:43 AM]

"HotKeysCmds"="C:\Windows\system32\hkcmd.exe" [29/08/2007 04:43 AM]

"Persistence"="C:\Windows\system32\igfxpers.exe" [29/08/2007 04:43 AM]

"PlayMovie"="C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe" [22/01/2008 11:14 AM]

"RtHDVCpl"="RtHDVCpl.exe" [08/01/2008 08:25 AM C:\Windows\RtHDVCpl.exe]

"Skytel"="Skytel.exe" [21/11/2007 10:15 AM C:\Windows\SkyTel.exe]

"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [19/01/2008 03:31 AM]

"eAudio"="C:\Acer\Empowering Technology\eAudio\eAudio.exe" [10/10/2007 06:41 AM]

"LManager"="C:\PROGRA~1\LAUNCH~1\LManager.exe" [08/01/2008 08:32 AM]

"eRecoveryService"="" []

"BisonInst0402"="C:\Windows\BR040286.exe" [08/05/2007 08:48 PM]

"WinampAgent"="C:\Program Files\Winamp\winampa.exe" [02/04/2008 02:49 AM]

"PCTAVApp"="C:\Program Files\PC Tools AntiVirus\PCTAV.exe" [05/03/2008 09:37 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Sidebar"="C:\Program Files\Windows Sidebar\sidebar.exe" [21/01/2008 10:23 AM]

"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [28/01/2008 11:43 AM]

"Nokia.PCSync"="C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" [26/03/2008 06:41 PM]

"PC Suite Tray"="C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" [16/04/2008 12:53 PM]

"MsnMsgr"="C:\Program Files\Windows Live\Messenger\MsnMsgr.exe" [18/10/2007 11:34 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"=2 (0x2)

"EnableUIADesktopToggle"=0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]

@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]

@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]

@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]

@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]

@="IEEE 1394 Bus host controllers"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]

@="SBP2 IEEE 1394 Devices"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]

@="SecurityDevices"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

LocalService nsi lltdsvc SSDPSRV upnphost SCardSvr w32time EventSystem RemoteRegistry WinHttpAutoProxySvc lanmanworkstation TBS SLUINotify THREADORDER fdrespub netprofm fdphost wcncsvc QWAVE Mcx2Svc WebClient SstpSvc

LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum

bthsvcs BthServ

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]

C:\Windows\system32\unregmp2.exe /ShowWMP

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]

%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI

-- End of Deckard's System Scanner: finished at 2008-07-17 12:17:19 ------------

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Hello again,

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

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The scan shows that there is no malicious items detected, is the virus cleared?? Below is the report.

Malwarebytes' Anti-Malware 1.20

Database version: 960

Windows 6.0.6001 Service Pack 1

2:14:54 PM 17/7/2008

mbam-log-7-17-2008 (14-14-54).txt

Scan type: Full Scan (C:\|D:\|E:\|)

Objects scanned: 131992

Time elapsed: 15 minute(s), 41 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Nice job your log looks clean!

Please use the following suggestions to help prevent reinfection.

Also, you may delete any tools I had you download during the cleaning process.

Reset System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. You will lose all previous Restore Points which are likely to be infected. Now we need to make a new Restore Point for your PC, please do the following:

  • Click Start
  • Right click My Computer and select Properties
  • Click the System Restore tab
  • Check "Turn off System Restore" and click "Apply".
  • It will then ask you if you want to turn off System Restore, select Yes
    Please give a moment as it will delete the old Restore points
  • Then uncheck "Turn off System Restore" which will create a new Restore point
  • Click OK

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again. As a note, all of the tools and utilities mentioned are either free or have free versions available.

SpywareBlaster - Great prevention tool to keep malware from installing on your system.

**Tutorial on installing & using this product can be found HERE**

SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.

**Tutorial on installing & using this product can be found HERE**

IE-SpyAd - Puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

**Tutorial on installing & using this product can be found HERE**

ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out malware that like to reside in the temp folders.

Firewall A firewall is very important, in order to protect your computer from hackers. I notice that you don't have one installed! Therefore I recommend Comodo, Online Armor, or Outpost.

**Tutorial on Firewalls can be found HERE**

It is important to run only one of each type of protection program in resident mode at a time since conflicts can make them less effective. This would mean only one resident antivirus, firewall and scanning type of anti-spyware. Programs like SpywareBlaster and IE-Spyads do not conflict with any of these since they don't have a real time scanning engine that would conflict.

Windows Updates - It is highly recommended to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

It is also highly recommended to stay on top of your updates at all times, for Windows and all the above mentioned applications. This will ensure that you stay protected at the maximum level possible.

Finally, I strongly recommend action-smiley-036.gifHow did I get infected in the first place? (by Tony Klein)

Good luck and safe surfing :)

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

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