Explorer Crashes[INACTIVE]


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Hi,

Recently, in the past 2 days or so, my explorer.exe would randomly crash whenever control panel, my computer or any window of that sort would run. My TeaTimer, was blocking something called MSServer during this time as well. Also, Spybot has encountered something call Virtumonde.dll, but it failed to delete two of its registry entries. I am not sure if I have a virus or some sort of malware on my computer. I have run a thorough Avast! virus scan, but that did not turn up anything. So can you help me?

Thanks

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:10:53 PM, on 12/04/2008

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

Running processes:

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Windows\system32\Dwm.exe

C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\ASUS\AASP\1.00.28\aaCenter.exe

C:\Windows\system32\WTablet\Pen_TabletUser.exe

C:\Windows\system32\conime.exe

C:\Program Files\Common Files\Logitech\LCD Manager\LCDMon.exe

C:\Program Files\Common Files\Logitech\G-series Software\LGDCore.exe

C:\Program Files\Alwil Software\Avast4\ashDisp.exe

C:\Windows\System32\CtHelper.exe

C:\Windows\System32\Ctxfihlp.exe

C:\Windows\System32\rundll32.exe

C:\Windows\SYSTEM32\CTXFISPI.EXE

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\DAEMON Tools\daemon.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Utopia\Angel\Angel.exe

C:\Program Files\Curse\CurseClient.exe

B:\Program Files\Steam\Steam.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDPOP3.exe

C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDCountdown.exe

C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exe

C:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDMedia.exe

C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Internet\Mozilla Firefox\firefox.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\Brian\Documents\Converted Videos\HiJackThis.exe

C:\Windows\Explorer.exe

C:\Windows\system32\DllHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:4001

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Utilities\Adobe\/Adobe Contribute CS3/contributeieplugin.dll

O2 - BHO: (no name) - {21B04A7A-0FCC-445B-B3BD-03DD7524ED65} - (no file)

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: (no name) - {A44DE0C7-F582-49B3-AED6-AC30B58C893B} - C:\Windows\system32\ddcCvUmk.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Utilities\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Utilities\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Utilities\Adobe\/Adobe Contribute CS3/contributeieplugin.dll

O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Common Files\Logitech\LCD Manager\LCDMon.exe"

O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program Files\Common Files\Logitech\G-series Software\LGDCore.exe" /SHOWHIDE

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [RivaTunerStartupDaemon] "C:\Program Files\RivaTuner v2.05\RivaTuner v2.06\RivaTuner.exe" /S

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033

O4 - HKCU\..\Run: [EPSON Stylus Photo RX595 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICLA.EXE /FU "C:\Users\Brian\AppData\Local\Temp\E_SB118.tmp" /EF "HKCU"

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [utopia Angel] "C:\Utopia\Angel\Angel.exe"

O4 - HKCU\..\Run: [CurseClient] C:\Program Files\Curse\CurseClient.exe

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"

O4 - HKCU\..\Run: [steam] "b:\program files\steam\steam.exe" -silent

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CtxfiReg] CTXFIREG.exe /FAIL1 (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CtxfiReg] CTXFIREG.exe /FAIL1 (User 'Default user')

O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Utilities\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Utilities\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Utilities\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Utilities\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Utilities\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Utilities\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Utilities\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Utilities\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\UTILIT~1\MICROS~1\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\UTILIT~1\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\UTILIT~1\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\UTILIT~1\MICROS~1\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O13 - Gopher Prefix:

O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/su/...031/CTSUEng.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1207629398819

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1207629436160

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su/...15034/CTPID.cab

O20 - AppInit_DLLs:

O22 - SharedTaskScheduler: Windows DreamScene - {E31004D1-A431-41B8-826F-E902F9D95C81} - C:\Windows\System32\DreamScene.dll

O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: Creative ALchemy AL1 Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\AL1Licensing.exe

O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe

O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LibUsb-Win32 - Daemon, Version 0.1.10.1 (libusbd) - http://libusb-win32.sourceforge.net - C:\Windows\system32\libusbd-nt.exe

O23 - Service: LPTRDC server (LPTRDCsrv) - Unknown owner - C:\Windows\ctfmon.exe

O23 - Service: MPICH2 Process Manager, Argonne National Lab (mpich2_smpd) - Unknown owner - C:\Program Files\Folding@Home\smpd.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Video\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Windows\system32\Pen_Tablet.exe

O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software GmbH - C:\Windows\System32\TuneUpDefragService.exe

--

End of file - 11624 bytes

Edited by Nexitus
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Welcome to BestTechie! I'm Ryan, and I'll be helping you clean your computer.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

  1. Please, never rename Combofix unless instructed.
  2. Close any open browsers.
  3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    -----------------------------------------------------------

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      -----------------------------------------------------------


  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

-----------------------------------------------------------

[*]Double click on combofix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

-Ryan

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