System Restore Has Disappeared


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Hello my name is foreman32

there is my problem that canot resolve and I want help

The system restore has disappeared and could not recover

I think that the previous anti-virus Avast is blocking

I have desunstall it and then installed several anti-virus software to settle this problem but without result

I have been trying to remove it manually from registry but i cant

also i canot delete the following files in program files : in avast folder

aswcmnb.dll, aswvpdsv.exe, aswcmns.dll

i Have win XP pro updater and i am administrator user

i run mcafee total security at this time

i download VundoFix and run it . there is no virus or malware to fix

I run HJT and want to show you and Any help whatsoever is very appreciated . thank you

ther is the log of HJT:

Logfile of HijackThis v1.99.1

Scan saved at 00:37:33, on 06/04/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\ATKKBService.exe

C:\Program Files\McAfee\MBK\MBackMonitor.exe

C:\Program Files\Fichiers communs\McAfee\HackerWatch\HWAPI.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\program files\fichiers communs\mcafee\mna\mcnasvc.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

c:\PROGRA~1\FICHIE~1\mcafee\mcproxy\mcproxy.exe

c:\PROGRA~1\FICHIE~1\mcafee\redirsvc\redirsvc.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\PROGRA~1\McAfee\MPS\mps.exe

C:\Program Files\McAfee\MSK\MskSrver.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\SiteAdvisor\6145\SAService.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\McAfee\MPS\mpsevh.exe

C:\WINDOWS\system32\ctfmon.exe

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\system32\RunDLL32.exe

C:\Program Files\McAfee\MSK\MskAgent.exe

C:\Program Files\SiteAdvisor\6145\SiteAdv.exe

C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe

C:\Program Files\RegCleaner\RegCleanr.exe

C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Windows Live\Messenger\usnsvc.exe

C:\WINDOWS\system32\WISPTIS.EXE

C:\Program Files\McAfee\MSC\mcregist.exe

E:\Logiciels\Securité\Anti-spyware\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://fr.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://fr.yahoo.com

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = socks=

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens

O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - D:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6145\SiteAdv.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\LOGICI~1\PORTAB~1\Securite\SPYBOT~2\SDHelper.dll

O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll

O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: SYSTRAN Toolbar - {95daa571-4def-4a6d-97d8-98a346672a24} - mscoree.dll (file missing)

O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - D:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll

O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll

O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6145\SiteAdv.dll

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\JM\JMInsIDE.exe

O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\system32\JMRaidSetup.exe boot

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe

O4 - HKLM\..\Run: [siteAdvisor] C:\Program Files\SiteAdvisor\6145\SiteAdv.exe

O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide

O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe

O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] C:\Program Files\Messenger\msmsgs.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: Barre RoboForm - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html

O8 - Extra context menu item: Consulter les dictionnaires (SYSTRAN) - res://D:\Program Files\SYSTRAN\6\\GUIres.dll/lookup.js

O8 - Extra context menu item: Download All Links with IDM - C:\DOCUME~1\Med\LOCALS~1\Temp\RarSFX0\IEGetAll.htm

O8 - Extra context menu item: Download with IDM - C:\DOCUME~1\Med\LOCALS~1\Temp\RarSFX0\IEExt.htm

O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Enregistrer le formulaire - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html

O8 - Extra context menu item: Open RSS Feed - d:\Program Files\Feed Mix\getlink.htm

O8 - Extra context menu item: Open with ScanSoft PDF Converter 4.0 - res://D:\Program Files\ScanSoft\PDF Professional 4.0\cnvres_eng.dll /100

O8 - Extra context menu item: Personnaliser le menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html

O8 - Extra context menu item: Remplir le formulaire - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html

O8 - Extra context menu item: Traduire (SYSTRAN) - res://D:\Program Files\SYSTRAN\6\\GUIres.dll/translate.js

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll

O9 - Extra button: Remplir - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html

O9 - Extra 'Tools' menuitem: Remplir le formulaire - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html

O9 - Extra button: Enregistrer - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html

O9 - Extra 'Tools' menuitem: Enregistrer le formulaire - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html

O9 - Extra button: Barre RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html

O9 - Extra 'Tools' menuitem: Barre RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Fichiers communs\Microsoft Shared\Help\hxds.dll

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6145\SiteAdv.dll

O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\FICHIE~1\MICROS~1\OFFICE12\MSOXMLMF.DLL

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (file missing)

O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe

O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe (file missing)

O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)

O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)

O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\FICHIE~1\McAfee\EmProxy\emproxy.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe

O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Fichiers communs\McAfee\HackerWatch\HWAPI.exe

O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\fichiers communs\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\FICHIE~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\FICHIE~1\mcafee\redirsvc\redirsvc.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe

O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6145\SAService.exe

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Please download ATF Cleaner by Atribune.

This program is for XP and Windows 2000 only

  • Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.

If you use Firefox browser

  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

REBOOT

Next download OTScanIt.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.

  • Close any open browsers.
  • If your Real protection or Antivirus intervenes with OTScanIt, allow it to run.
  • Open the OTScanit folder and double-click on OTScanit.exe to start the program.
    (Vista users, please right click on OtScanIt.exe and select "Run as an Administrator")
  • Leave all the setting to the default except as noted below
  • Under Additional Scans sections, check the following
    • Reg - BotCheck
    • File - Additional Folder Scan

    [*]Now click the Run Scan button on the toolbar.

    [*]The program will be scanning huge amounts of data so depending on your system it could take a long time to complete. Let it run unhindered until it finishes.

    [*]When the scan is complete Notepad will open with the report file loaded in it.

    [*]Save that notepad file

Since the log is too large to post, use the ADDREPLY button, scroll down to the attachments section and attach the notepad file here.

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