Please Help With Ie7 "hijacking"

[geddy1001]

Initally, this URL would pop up for a split second, http://go.microsoft.com/fwlink/?LinkId=74005 but then it would be replaced by http://slirsredirect.search.aol.com/slirs_...252Ffwlink%252F

I had my dad run Ad-ware and after that he would at least get a "working" page but it's this now, http://www.cox.net/fwlink/?LinkId=74005

I tried having him change the homepage etc.. but those changes have been overridden by the above mentioned redirect URL. Ive had had him run Hijack this and below is his log. Hopefully you guys can help because Im out of ideas! Thanks!

Derek

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 4:53:15 PM, on 2/24/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.5730.0013)

Boot mode: Normal

Running processes:

F:\WINDOWS\System32\smss.exe

F:\WINDOWS\system32\csrss.exe

F:\WINDOWS\system32\winlogon.exe

F:\WINDOWS\system32\services.exe

F:\WINDOWS\system32\lsass.exe

F:\WINDOWS\system32\svchost.exe

F:\WINDOWS\system32\svchost.exe

F:\WINDOWS\System32\svchost.exe

F:\WINDOWS\system32\svchost.exe

F:\WINDOWS\system32\svchost.exe

F:\WINDOWS\system32\spoolsv.exe

F:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

F:\Program Files\Common Files\Symantec Shared\ccProxy.exe

F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

f:\Program Files\Microsoft LifeCam\MSCamS32.exe

F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

F:\WINDOWS\system32\svchost.exe

F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

F:\WINDOWS\wanmpsvc.exe

F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

F:\Program Files\Canon\CAL\CALMAIN.exe

F:\WINDOWS\System32\alg.exe

F:\WINDOWS\Explorer.EXE

F:\Program Files\Common Files\Symantec Shared\ccApp.exe

F:\WINDOWS\vVX6000.exe

F:\WINDOWS\system32\ctfmon.exe

F:\Program Files\Messenger\msmsgs.exe

F:\WINDOWS\System32\svchost.exe

F:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE

F:\Program Files\Common Files\AOL\1158366639\ee\aolsoftware.exe

f:\program files\common files\aol\1158366639\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe

F:\Program Files\Common Files\AOL\1158366639\ee\aolsoftware.exe

F:\Program Files\QuickTime\qttask.exe

F:\Program Files\AOL 9.1\waol.exe

F:\Program Files\AOL 9.1\shellmon.exe

F:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe

F:\Program Files\Trend Micro\HijackThis\HijackThis.exe

F:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://tucson.cox.net/cci/home

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = www.cox.net:80

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - F:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - F:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll

O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - F:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - F:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - F:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll

O4 - HKLM\..\Run: [WordPerfect Office 1215] F:\Program Files\WordPerfect Office 12\Programs\Registration.exe /title="WordPerfect Office 12" /date=030708 serial=WS12WRX-0016468-QKH

O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [VX6000] F:\WINDOWS\vVX6000.exe

O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "F:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [AOL Fast Start] "F:\Program Files\AOL 9.1\AOL.EXE" -b

O8 - Extra context menu item: &AOL Toolbar Search - f:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - F:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - F:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - F:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe

O12 - Plugin for .mpeg: F:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll

O12 - Plugin for .mpg: F:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll

O12 - Plugin for .spop: F:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - F:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - F:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - F:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - F:\Program Files\Norton Internet Security\ccPwdSvc.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - F:\Program Files\Norton Internet Security\comHost.exe

O23 - Service: LiveUpdate - Symantec Corporation - F:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE

O23 - Service: Pml Driver HPZ12 - HP - F:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - F:\WINDOWS\wanmpsvc.exe

--

End of file - 8903 bytes

Edited February 26, 2008 by geddy1001

[geddy1001]

Hi,

Please let me know if I need to add anymore info to my below explanation.

Thanks guys!

Derek

[geddy1001]

Anyone?? Bueller?...Bueller??