Computer Running Really Slow[RESOLVED]


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Ryan,

My desktop is running really slow opening and running programs, especially on start up. It takes forever to boot up. There may be things running in the back ground that probably shouldn't be there. Also my e-mail is slow on starting up also.

Attached is the hijackthis log.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:08:31 PM, on 2/4/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

C:\WINDOWS\system32\lxdmcoms.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe

C:\Program Files\McAfee\MSK\MskAgent.exe

C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

C:\Program Files\SiteAdvisor\6253\SiteAdv.exe

C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe

C:\Program Files\Common Files\AOL\1172365522\ee\AOLSoftware.exe

C:\Program Files\Lexmark 5000 Series\lxdmmon.exe

C:\Program Files\Lexmark 5000 Series\lxdmamon.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe

C:\Program Files\Microsoft Location Finder\LocationFinder.exe

C:\WINDOWS\system32\ctfmon.exe

c:\program files\common files\mcafee\mna\mcnasvc.exe

C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\PROGRA~1\McAfee\MPS\mps.exe

C:\Program Files\McAfee\MSK\MskSrver.exe

C:\Program Files\SiteAdvisor\6253\SAService.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\wanmpsvc.exe

C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\McAfee\MPS\mpsevh.exe

C:\Program Files\Outlook Express\msimn.exe

C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe

C:\Program Files\RootsMagic\RootsMagic.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Documents and Settings\Cheryl Eckenroth\Desktop\HJTInstall.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myfamily.com/isapi.dll?c=home&f=default

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll

O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll

O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll (file missing)

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll

O2 - BHO: McAfee Popup Blocker - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - c:\program files\mcafee\mps\mcpopup.dll

O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll (file missing)

O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll

O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [intelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe

O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe

O4 - HKLM\..\Run: [siteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"

O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1172365522\ee\AOLSoftware.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [lxdmmon.exe] "C:\Program Files\Lexmark 5000 Series\lxdmmon.exe"

O4 - HKLM\..\Run: [lxdmamon] "C:\Program Files\Lexmark 5000 Series\lxdmamon.exe"

O4 - HKLM\..\Run: [Lexmark 5000 Series Fax Server] "C:\Program Files\Lexmark 5000 Series\fm3032.exe" /s

O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe

O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html

O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZNxmk762MAUS

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)

O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O15 - Trusted Zone: http://www.amazon.com

O15 - Trusted Zone: http://www.ancestry.com

O15 - Trusted Zone: http://www.genealogy.com

O15 - Trusted Zone: http://www.ivwnetwork.com

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f...p1.0.0.15-3.cab

O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: lxdmCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdmserv.exe

O23 - Service: lxdm_device - - C:\WINDOWS\system32\lxdmcoms.exe

O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe

O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe

O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe

O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

O23 - Service: WMP54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

--

End of file - 11818 bytes

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Let's see what weneed to do with this computer.

Download ComboFix from one of the locations below, and save it to your Desktop.

Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.

When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

-Ryan

Link to post
Share on other sites
Let's see what weneed to do with this computer.

Download ComboFix from one of the locations below, and save it to your Desktop.

Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.

When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

-Ryan

Ryan, Here is the combo fix and the hijack this logs.

ComboFix 08-02.05.3 - Cheryl Eckenroth 2008-02-05 17:10:55.1 - NTFSx86

Running from: C:\Documents and Settings\Cheryl Eckenroth\Desktop\ComboFix.exe

* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

C:\Program Files\FunWebProducts

C:\Program Files\FunWebProducts\Shared\00B41040.dat

C:\WINDOWS\system32\bszip.dll

C:\WINDOWS\system32\drivers\fad.sys

.

((((((((((((((((((((((((( Files Created from 2008-01-05 to 2008-02-05 )))))))))))))))))))))))))))))))

.

2008-02-05 10:41 . 2008-02-05 10:41 <DIR> d-------- C:\WINDOWS\LastGood

2008-01-31 14:23 . 2007-01-08 19:07 991,232 --------- C:\WINDOWS\system32\dllcache\ieframe.dll.mui

2008-01-28 14:03 . 2007-07-30 19:18 34,136 --a------ C:\WINDOWS\system32\wucltui.dll.mui

2008-01-28 14:03 . 2007-07-30 19:19 25,944 --a------ C:\WINDOWS\system32\wuaucpl.cpl.mui

2008-01-28 14:03 . 2007-07-30 19:19 25,944 --a------ C:\WINDOWS\system32\wuapi.dll.mui

2008-01-28 14:03 . 2007-07-30 19:18 20,312 --a------ C:\WINDOWS\system32\wuaueng.dll.mui

2008-01-28 14:01 . 2008-01-28 14:01 <DIR> d-------- C:\Documents and Settings\Cheryl Eckenroth\Application Data\Lexmark Productivity Studio

2008-01-26 13:38 . 2008-01-26 13:38 <DIR> d-------- C:\Documents and Settings\Cheryl Eckenroth\Application Data\5000 Series

2008-01-24 15:50 . 2008-01-24 15:50 <DIR> d-------- C:\Program Files\Lexmark Toolbar

2008-01-24 15:48 . 2008-02-05 12:05 <DIR> d-------- C:\Documents and Settings\All Users\lx_cats

2008-01-24 14:12 . 2008-01-24 14:12 <DIR> d-------- C:\logs

2008-01-24 14:10 . 2007-05-03 22:50 348,160 --a------ C:\WINDOWS\system32\lxdmcoin.dll

2008-01-24 14:10 . 2006-08-01 08:53 40,960 --a------ C:\WINDOWS\system32\lxdmvs.dll

2008-01-24 14:07 . 2001-08-17 22:36 87,040 --a------ C:\WINDOWS\system32\wiafbdrv.dll

2008-01-24 14:07 . 2001-08-17 22:36 87,040 --a------ C:\WINDOWS\system32\dllcache\wiafbdrv.dll

2008-01-24 14:06 . 2008-01-24 14:06 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\5000 Series

2008-01-24 14:02 . 2006-11-09 10:11 1,645,320 --a------ C:\WINDOWS\system32\gdiplus.dll

2008-01-24 13:47 . 2008-01-24 14:07 <DIR> d-------- C:\Program Files\Lexmark 5000 Series

2008-01-24 13:47 . 2008-01-24 14:12 88,332 --a------ C:\WINDOWS\system32\LexFiles.ulf

2008-01-24 13:47 . 2007-05-04 07:53 77,906 --a------ C:\WINDOWS\system32\lxdmcfg.dll

2008-01-24 13:47 . 2007-06-08 03:46 1,813 --a------ C:\WINDOWS\system32\lxdm.loc

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2008-02-05 15:41 --------- d-----w C:\Program Files\McAfee

2008-02-04 23:10 --------- d-----w C:\Program Files\RootsMagic

2008-01-31 16:43 --------- d-----w C:\Documents and Settings\Cheryl Eckenroth\Application Data\Intuit

2008-01-31 16:34 --------- d--h--w C:\Program Files\InstallShield Installation Information

2008-01-31 16:34 --------- d-----w C:\Program Files\Common Files\AnswerWorks 4.0

2008-01-31 16:28 --------- d-----w C:\Program Files\TurboTax

2008-01-31 16:11 --------- d-----w C:\Program Files\SiteAdvisor

2008-01-31 14:10 --------- d-----w C:\Documents and Settings\All Users\Application Data\SiteAdvisor

2008-01-03 19:22 --------- d-----w C:\Program Files\Yahoo! Games

2005-08-13 22:11 774,144 -c--a-w C:\Program Files\RngInterstitial.dll

2005-03-31 01:42 487,424 -c--a-w C:\Documents and Settings\Cheryl Eckenroth\chatlnk.exe

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]

"Microsoft Location Finder"="C:\Program Files\Microsoft Location Finder\LocationFinder.exe" [2005-11-05 21:25 101064]

"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 06:00 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 21:42 1404928]

"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-06-21 23:48 155648]

"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-06-21 23:44 126976]

"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 21:12 221184]

"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 02:01 110592]

"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-11-16 01:05 127035]

"eBayToolbar"="C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe" [2005-05-31 09:43 370288]

"MskAgentexe"="C:\Program Files\McAfee\MSK\MskAgent.exe" [2007-01-17 15:30 152144]

"SiteAdvisor"="C:\Program Files\SiteAdvisor\6253\SiteAdv.exe" [2006-12-19 21:37 36952]

"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe" [2006-12-15 03:23 75520]

"AOLDialer"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" [2006-10-23 07:50 71216]

"HostManager"="C:\Program Files\Common Files\AOL\1172365522\ee\AOLSoftware.exe" [2006-09-25 19:52 50736]

"KernelFaultCheck"="C:\WINDOWS\system32\dumprep 0 -k" [ ]

"lxdmmon.exe"="C:\Program Files\Lexmark 5000 Series\lxdmmon.exe" [2007-07-06 11:53 455344]

"lxdmamon"="C:\Program Files\Lexmark 5000 Series\lxdmamon.exe" [2007-06-01 15:06 20480]

"Lexmark 5000 Series Fax Server"="C:\Program Files\Lexmark 5000 Series\fm3032.exe" [2007-07-06 11:54 307888]

"mmtask"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2006-01-17 13:03 53248]

"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2006-10-23 01:48 40048]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\

Acrobat Assistant.lnk - C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe [2003-07-30 03:52:00 217195]

Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe [2006-10-23 01:48:20 40048]

Adobe Reader Synchronizer.lnk - C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe [2007-05-11 00:29:22 738968]

R2 lxdm_device;lxdm_device;C:\WINDOWS\system32\lxdmcoms.exe [2007-06-08 04:05]

S2 lxdmCATSCustConnectService;lxdmCATSCustConnectService;C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdmserv.exe [2007-06-08 04:05]

*Newly Created Service* - GTNDIS5

.

Contents of the 'Scheduled Tasks' folder

"2007-01-18 02:57:30 C:\WINDOWS\Tasks\McDefragTask.job"

- c:\program files\mcafee\mqc\QcConsol.exe'

"2007-01-18 02:57:20 C:\WINDOWS\Tasks\McQcTask.job"

- c:\program files\mcafee\mqc\QcConsol.exe

.

**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2008-02-05 17:21:20

Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

Completion time: 2008-02-05 17:26:29

ComboFix-quarantined-files.txt 2008-02-05 22:26:22

.

2008-01-31 22:19:19 --- E O F ---

(HIJACK THIS LOG)

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:31:32 PM, on 2/5/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe

C:\Program Files\McAfee\MSK\MskAgent.exe

C:\Program Files\SiteAdvisor\6253\SiteAdv.exe

C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe

C:\Program Files\Common Files\AOL\1172365522\ee\AOLSoftware.exe

C:\Program Files\Lexmark 5000 Series\lxdmmon.exe

C:\Program Files\Lexmark 5000 Series\lxdmamon.exe

C:\WINDOWS\system32\lxdmcoms.exe

C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe

C:\Program Files\Microsoft Location Finder\LocationFinder.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\program files\common files\mcafee\mna\mcnasvc.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\PROGRA~1\McAfee\MPS\mps.exe

C:\Program Files\McAfee\MSK\MskSrver.exe

C:\Program Files\SiteAdvisor\6253\SAService.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\wanmpsvc.exe

C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

C:\Program Files\McAfee\MPS\mpsevh.exe

C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WMP54Gv4.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\fxssvc.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\WISPTIS.EXE

C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\explorer.exe

C:\Documents and Settings\Cheryl Eckenroth\Desktop\HJTInstall.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myfamily.com/isapi.dll?c=home&f=default

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll

O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll

O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll (file missing)

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dll

O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll (file missing)

O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll

O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [intelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe

O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe

O4 - HKLM\..\Run: [siteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"

O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1172365522\ee\AOLSoftware.exe

O4 - HKLM\..\Run: [lxdmmon.exe] "C:\Program Files\Lexmark 5000 Series\lxdmmon.exe"

O4 - HKLM\..\Run: [lxdmamon] "C:\Program Files\Lexmark 5000 Series\lxdmamon.exe"

O4 - HKLM\..\Run: [Lexmark 5000 Series Fax Server] "C:\Program Files\Lexmark 5000 Series\fm3032.exe" /s

O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe

O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe

O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe

O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?

O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html

O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZNxmk762MAUS

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)

O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O15 - Trusted Zone: http://www.amazon.com

O15 - Trusted Zone: http://www.ancestry.com

O15 - Trusted Zone: http://www.genealogy.com

O15 - Trusted Zone: http://www.ivwnetwork.com

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f...p1.0.0.15-3.cab

O23 - Service: McAfee Application Installer Cleanup (0306531202226137) (0306531202226137mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP30653~1.EXE (file missing)

O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: lxdmCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdmserv.exe

O23 - Service: lxdm_device - - C:\WINDOWS\system32\lxdmcoms.exe

O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe

O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe

O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe

O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

O23 - Service: WMP54Gv4SVC - GEMTEKS - C:\Program Files\Linksys Wireless-G PCI Wireless Network Monitor\WLService.exe

--

End of file - 11810 bytes

Cheryl

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== Clear Temporary Files ==

Please download ATF Cleaner by Atribune.

This program is for XP and Windows 2000 only

  • Close all Internet Explorer, Firefox, and Opera windows before continuing.
    Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.

If you use Firefox browser

  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

== Clear System Restore==

Let's make a new restore point and clear the others:

  • Go - Start>Programmes>Accessories>System Tools>System Restore>Create a New Restore point.
    Go - Start>Programmes>Accessories>System Tools>Disc Cleanup>"More Options" Tab>Remove All But Most Recent Point. Please do this for each hard drive that you have connected to the computer

== Kaspersky Web Scanner ==

Please do an online scan with Kaspersky WebScanner

You will need to use Internet Explorer to do this

Click on Accept

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT

  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:

    • Extended (if available otherwise Standard)

    • Scan Options:

    • Scan Archives
      Scan Mail Bases

    [*]Click OK

    [*]Now under select a target to scan:

    • Select My Computer

    [*]This will program will start and scan your system.

    [*]The scan will take a while so be patient and let it run.

    [*]Once the scan is complete it will display if your system has been infected.

    • Now click on the Save as Text button:

    [*]Save the file to your desktop.

    [*]Copy and paste that information in your next post.

== Request Logs ==

Please post the log from the Kaspersky scan along with an Uninstall List.

  • Open HijackThis, click Config, click Misc Tools
    Click "Open Uninstall Manager"
    Click "Save List" (generates uninstall_list.txt)

-Ryan

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Share on other sites
== Clear Temporary Files ==

Please download ATF Cleaner by Atribune.

This program is for XP and Windows 2000 only

  • Close all Internet Explorer, Firefox, and Opera windows before continuing.
    Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.

If you use Firefox browser

  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

== Clear System Restore==

Let's make a new restore point and clear the others:

  • Go - Start>Programmes>Accessories>System Tools>System Restore>Create a New Restore point.
    Go - Start>Programmes>Accessories>System Tools>Disc Cleanup>"More Options" Tab>Remove All But Most Recent Point. Please do this for each hard drive that you have connected to the computer

== Kaspersky Web Scanner ==

Please do an online scan with Kaspersky WebScanner

You will need to use Internet Explorer to do this

Click on Accept

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT

  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:

    • Extended (if available otherwise Standard)

    • Scan Options:

    • Scan Archives
      Scan Mail Bases

    [*]Click OK

    [*]Now under select a target to scan:

    • Select My Computer

    [*]This will program will start and scan your system.

    [*]The scan will take a while so be patient and let it run.

    [*]Once the scan is complete it will display if your system has been infected.

    • Now click on the Save as Text button:

    [*]Save the file to your desktop.

    [*]Copy and paste that information in your next post.

== Request Logs ==

Please post the log from the Kaspersky scan along with an Uninstall List.

  • Open HijackThis, click Config, click Misc Tools
    Click "Open Uninstall Manager"
    Click "Save List" (generates uninstall_list.txt)

-Ryan

Ryan, Here is the Kaspersky scan along with the Uninstall List :rolleyes: .

Welcome to the Kaspersky Online Scanner! Use it to scan your PC for viruses and other malware for free

Warning: if you have installed Kaspersky Online Scanner Pro, please manually uninstall it using "Add/Remove Programs" before installing this version! Otherwise this version will not function correctly.

Benefits:

Kaspersky Anti-Virus exceptional detection rates and thorough scanning

Hourly AV database updates available each time the Online Scanner is launched

Heuristic analysis to detect unknown viruses

Simple installation (just click on a link)

Requirements and limitations:

When using this service for the first time, you have to run with Administrator privileges in order to install the product. Also, you will need to download and install files about 400 KB in size followed by 9 MB of virus definitions.

However, if you use the Online Scanner again, you will only need to download the files that have been updated since your last scan.

The Online Scanner service offered by Kaspersky Lab uses Microsoft ActiveX technology. Microsoft ActiveX Technology and the Kaspersky Online Scanner work only with MS Internet Explorer 6.0 or higher.

We cannot guarantee that the Online Scanner will function correctly if you are using any other browser or any Internet Explorer extensions (such as AvantBrowser). If you use a different browser, you can use the Kaspersky File Scanner to scan individual files.

The free Kaspersky Online Scanner does not scan boot sectors and MBRs, so it cannot detect malicious code located in these areas.

Please note: The free Kaspersky Online Scanner does not protect against malicious code, and cannot prevent future infections. It only detects malware that has already penetrated your computer. We strongly recommend that you install a full antivirus solution to protect your system.

Privacy statement:

The Kaspersky Online Scanner will collect information about the malicious programs found on your computer during the scanning process. The information will be sent to the Kaspersky Virus Lab for statistical purposes. No personal information about you or specific information about your system will be collected or transmitted to Kaspersky Lab.

Select: All, None, Suspicious Selected objects: 0

Scan settings:

Here you can configure the scanning process.

Scan using the following antivirus database:

standard - detect viruses, worms, Trojans, rootkits

extended - protect your computer from Spyware, adware, dialers and potentially dangerous software such as remote access utilities, prank programs and jokes. We do not recommend this option to beginners or inexperienced users.

Scan options:

Scan Archives - scan files inside archives

Note: affects all targets except 'A File...' scan target.

Scan Mail Bases - scan e-mails/attachments inside mail base files

Note: affects all targets except 'My Email' and 'A File...' scan targets.

Initialize Kaspersky Online Scanner

(downloading and installing Kaspersky Online Scanner ActiveX from the server into your computer)

Update Kaspersky Anti-Virus Databases [100%]:

(downloading and installing the latest Kaspersky Anti-Virus Databases)

Please wait to update the virus definitions...

Downloading from url: http://downloads1.kaspersky-labs.com

Downloading remote file: master.xml

Downloading remote file: kavset.xml

Downloading remote file: soft.xml

Downloading remote file: updcfg.xml

Downloading remote file: kernel.avc

Downloading remote file: krnunp.avc

Downloading remote file: krnexe.avc

Downloading remote file: krnmacro.avc

Downloading remote file: krnjava.avc

Downloading remote file: krndos.avc

Downloading remote file: krngen.avc

Downloading remote file: krnexe32.avc

Downloading from url: ftp://downloads4.kaspersky-labs.com

Downloading remote file: master.xml

Downloading remote file: krnexe32.avc

Downloading remote file: krnengn.avc

Downloading remote file: krn001.avc

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Update finished. Ready to scan.

Next

Please select a target to scan:

You can configure the scanning process by pressing "Scan Settings" button.

Critical Areas

scan critical areas of your hard disks

specified in %windir% and %tmp% system variables

Memory

scan disk modules of running processes

My Computer

scan all your hard and mapped disks

My Email

scan all your hard and mapped disks only for the following extensions: *.PST; *.MSG; *.OST; *.MDB; *.DBX; *.EML; *.MBS

Folders...

scan selected folders

A File...

scan a one file

Warning: The Kaspersky Online Scanner may not run successfully while any other Anti-Virus software is running. If you have Anti-Virus software installed, please disable your AV protection before running the Kaspersky Online Scanner.

Selected target: My Computer

Source: C:\; D:\; E:\; F:\;

Report is empty.

Please note: The free Kaspersky Online Scanner does not provide comprehensive protection and cannot prevent future infections. It only detects malware that has already penetrated your storage devices. We strongly recommend that you use a fully-functional antivirus solution to protect your computer at all times.

Please wait, this process may take a long time depending on the selected target. If you want to continue browsing, open a new window.

Scan Progress [99%]:

Total number of scanned objects: 87045

Number of viruses found: 0

Number of infected objects: 0

Number of suspicious objects: 0

Duration of the scan process: 02:39:04

Stop Scan

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Virus Encyclopedia

Kaspersky Lab

Product Info

You have Kaspersky Online Scanner version 5.0.98.0 installed. The current anti-virus database was released on Wednesday, February 06, 2008 and contains 550815 records.

System Info

Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)Please wait while the Kaspersky Online Scanner is initializing and updating...

Copyright © Kaspersky Lab 1997 - 2007

Portions Copyright © Lan Crypto

Welcome to the Kaspersky Online Scanner! Use it to scan your PC for viruses and other malware for free

Warning: if you have installed Kaspersky Online Scanner Pro, please manually uninstall it using "Add/Remove Programs" before installing this version! Otherwise this version will not function correctly.

Benefits:

Kaspersky Anti-Virus exceptional detection rates and thorough scanning

Hourly AV database updates available each time the Online Scanner is launched

Heuristic analysis to detect unknown viruses

Simple installation (just click on a link)

Requirements and limitations:

When using this service for the first time, you have to run with Administrator privileges in order to install the product. Also, you will need to download and install files about 400 KB in size followed by 9 MB of virus definitions.

However, if you use the Online Scanner again, you will only need to download the files that have been updated since your last scan.

The Online Scanner service offered by Kaspersky Lab uses Microsoft ActiveX technology. Microsoft ActiveX Technology and the Kaspersky Online Scanner work only with MS Internet Explorer 6.0 or higher.

We cannot guarantee that the Online Scanner will function correctly if you are using any other browser or any Internet Explorer extensions (such as AvantBrowser). If you use a different browser, you can use the Kaspersky File Scanner to scan individual files.

The free Kaspersky Online Scanner does not scan boot sectors and MBRs, so it cannot detect malicious code located in these areas.

Please note: The free Kaspersky Online Scanner does not protect against malicious code, and cannot prevent future infections. It only detects malware that has already penetrated your computer. We strongly recommend that you install a full antivirus solution to protect your system.

Privacy statement:

The Kaspersky Online Scanner will collect information about the malicious programs found on your computer during the scanning process. The information will be sent to the Kaspersky Virus Lab for statistical purposes. No personal information about you or specific information about your system will be collected or transmitted to Kaspersky Lab.

Select: All, None, Suspicious Selected objects: 0

Scan settings:

Here you can configure the scanning process.

Scan using the following antivirus database:

standard - detect viruses, worms, Trojans, rootkits

extended - protect your computer from Spyware, adware, dialers and potentially dangerous software such as remote access utilities, prank programs and jokes. We do not recommend this option to beginners or inexperienced users.

Scan options:

Scan Archives - scan files inside archives

Note: affects all targets except 'A File...' scan target.

Scan Mail Bases - scan e-mails/attachments inside mail base files

Note: affects all targets except 'My Email' and 'A File...' scan targets.

Initialize Kaspersky Online Scanner

(downloading and installing Kaspersky Online Scanner ActiveX from the server into your computer)

Update Kaspersky Anti-Virus Databases [100%]:

(downloading and installing the latest Kaspersky Anti-Virus Databases)

Please wait to update the virus definitions...

Downloading from url: http://downloads1.kaspersky-labs.com

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Downloading from url: ftp://downloads4.kaspersky-labs.com

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Downloading remote file: soft.ver

Update finished. Ready to scan.

Next

Please select a target to scan:

You can configure the scanning process by pressing "Scan Settings" button.

Critical Areas

scan critical areas of your hard disks

specified in %windir% and %tmp% system variables

Memory

scan disk modules of running processes

My Computer

scan all your hard and mapped disks

My Email

scan all your hard and mapped disks only for the following extensions: *.PST; *.MSG; *.OST; *.MDB; *.DBX; *.EML; *.MBS

Folders...

scan selected folders

A File...

scan a one file

Warning: The Kaspersky Online Scanner may not run successfully while any other Anti-Virus software is running. If you have Anti-Virus software installed, please disable your AV protection before running the Kaspersky Online Scanner.

Selected target: My Computer

Source: C:\; D:\; E:\; F:\;

Report is empty.

Please note: The free Kaspersky Online Scanner does not provide comprehensive protection and cannot prevent future infections. It only detects malware that has already penetrated your storage devices. We strongly recommend that you use a fully-functional antivirus solution to protect your computer at all times.

Please wait, this process may take a long time depending on the selected target. If you want to continue browsing, open a new window.

Scan Progress [99%]:

Total number of scanned objects: 87045

Number of viruses found: 0

Number of infected objects: 0

Number of suspicious objects: 0

Duration of the scan process: 02:39:04

Stop Scan

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Virus Encyclopedia

Kaspersky Lab

Product Info

You have Kaspersky Online Scanner version 5.0.98.0 installed. The current anti-virus database was released on Wednesday, February 06, 2008 and contains 550815 records.

System Info

Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)Please wait while the Kaspersky Online Scanner is initializing and updating...

Copyright © Kaspersky Lab 1997 - 2007

Portions Copyright © Lan Crypto

(UNINSTALL LOG)

Adobe Acrobat - Reader 6.0.2 Update

Adobe Acrobat and Reader 6.0.3 Update

Adobe Acrobat and Reader 6.0.4 Update

Adobe Acrobat and Reader 6.0.5 Update

Adobe Acrobat Elements 6.0

Adobe Atmosphere Player for Acrobat and Adobe Reader

Adobe Flash Player 9 ActiveX

Adobe Reader 6.0.1

Adobe Reader 8

Adobe Reader 8.1.1

Adobe Shockwave Player

AnswerWorks 4.0 Runtime - English

AOL Uninstaller (Choose which Products to Remove)

Banctec Service Agreement

Broadcom Management Programs

Canon Camera Support Core Library

Canon Camera Window DS for ZoomBrowser EX

Canon Camera Window DVC for ZoomBrowser EX

Canon Camera Window for ZoomBrowser EX

Canon MovieEdit Task for ZoomBrowser EX

Canon PhotoRecord

Canon RAW Image Task for ZoomBrowser EX

Canon RemoteCapture Task for ZoomBrowser EX

Canon Utilities PhotoStitch 3.1

Canon ZoomBrowser EX

Dell Digital Jukebox Driver

Dell Driver Reset Tool

Dell Media Experience

Dell Media Experience Update

Dell Photo Printer 720

Dell Picture Studio v3.0

Dell Support 5.0.0 (630)

eBay Toolbar

Family Origins 10.0 Deluxe

Family Tree Maker 2005

Family Tree Maker 2006

FoneSync

HijackThis 2.0.2

Hotfix for Windows XP (KB914440)

Hotfix for Windows XP (KB915865)

HP PrecisionScan LTX

HP Share-to-Web

Intel® 537EP V9x DF PCI Modem

Intel® Extreme Graphics Driver

Internet Explorer Default Page

J2SE Runtime Environment 5.0 Update 10

J2SE Runtime Environment 5.0 Update 11

J2SE Runtime Environment 5.0 Update 9

Jasc Paint Shop Photo Album 5

Java 2 Runtime Environment, SE v1.4.2_03

Kaspersky Online Scanner

Learn2 Player (Uninstall Only)

Lexmark 5000 Series

Lexmark Toolbar

Linksys Wireless-G PCI Adapter

Macromedia Flash Player

McAfee SecurityCenter

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Hotfix (KB928366)

Microsoft .NET Framework 2.0

Microsoft Encarta Encyclopedia Standard 2004

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft Location Finder

Microsoft National Language Support Downlevel APIs

Microsoft Office Excel Viewer 2003

Microsoft Office FrontPage 2003

Microsoft Office Professional Edition 2003

Microsoft Picture It! Publishing 2001

Microsoft Plus! Digital Media Edition Installer

Microsoft Plus! Photo Story 2 LE

Microsoft Works 2001 Setup Launcher

Microsoft Works 6.0

Microsoft Works Suite Add-in for Microsoft Word

Modem Event Monitor

Modem Helper

Modem On Hold

MSXML 4.0 SP2 (KB927978)

Musicmatch® Jukebox

Personal Historian 1.2.1.16

Photo Click

Preclick PhotoMovieMaker

QuickBooks Simple Start Special Edition

QuickTime

RealPlayer

Reel Deal Slots 1.0

Reel Deal Slots Nickel Alley

Reel Deal Slots Vol II

RootsMagic 3.2.4.0

Security Update for Step By Step Interactive Training (KB898458)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Internet Explorer 7 (KB928090)

Security Update for Windows Internet Explorer 7 (KB929969)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB942615)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player 10 (KB911565)

Security Update for Windows Media Player 10 (KB917734)

Security Update for Windows Media Player 10 (KB936782)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows XP (KB883939)

Security Update for Windows XP (KB890046)

Security Update for Windows XP (KB893756)

Security Update for Windows XP (KB896358)

Security Update for Windows XP (KB896422)

Security Update for Windows XP (KB896423)

Security Update for Windows XP (KB896424)

Security Update for Windows XP (KB896428)

Security Update for Windows XP (KB896688)

Security Update for Windows XP (KB899587)

Security Update for Windows XP (KB899588)

Security Update for Windows XP (KB899591)

Security Update for Windows XP (KB900725)

Security Update for Windows XP (KB901017)

Security Update for Windows XP (KB901190)

Security Update for Windows XP (KB901214)

Security Update for Windows XP (KB902400)

Security Update for Windows XP (KB903235)

Security Update for Windows XP (KB904706)

Security Update for Windows XP (KB905414)

Security Update for Windows XP (KB905749)

Security Update for Windows XP (KB905915)

Security Update for Windows XP (KB908519)

Security Update for Windows XP (KB908531)

Security Update for Windows XP (KB911280)

Security Update for Windows XP (KB911562)

Security Update for Windows XP (KB911567)

Security Update for Windows XP (KB911927)

Security Update for Windows XP (KB912812)

Security Update for Windows XP (KB912919)

Security Update for Windows XP (KB913446)

Security Update for Windows XP (KB913580)

Security Update for Windows XP (KB914388)

Security Update for Windows XP (KB914389)

Security Update for Windows XP (KB916281)

Security Update for Windows XP (KB917159)

Security Update for Windows XP (KB917344)

Security Update for Windows XP (KB917422)

Security Update for Windows XP (KB917953)

Security Update for Windows XP (KB918118)

Security Update for Windows XP (KB918439)

Security Update for Windows XP (KB918899)

Security Update for Windows XP (KB919007)

Security Update for Windows XP (KB920213)

Security Update for Windows XP (KB920214)

Security Update for Windows XP (KB920670)

Security Update for Windows XP (KB920683)

Security Update for Windows XP (KB920685)

Security Update for Windows XP (KB921398)

Security Update for Windows XP (KB921503)

Security Update for Windows XP (KB921883)

Security Update for Windows XP (KB922616)

Security Update for Windows XP (KB922760)

Security Update for Windows XP (KB922819)

Security Update for Windows XP (KB923191)

Security Update for Windows XP (KB923414)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB923694)

Security Update for Windows XP (KB923980)

Security Update for Windows XP (KB924191)

Security Update for Windows XP (KB924270)

Security Update for Windows XP (KB924496)

Security Update for Windows XP (KB924667)

Security Update for Windows XP (KB925454)

Security Update for Windows XP (KB925486)

Security Update for Windows XP (KB925902)

Security Update for Windows XP (KB926255)

Security Update for Windows XP (KB926436)

Security Update for Windows XP (KB927779)

Security Update for Windows XP (KB927802)

Security Update for Windows XP (KB928255)

Security Update for Windows XP (KB928843)

Security Update for Windows XP (KB929123)

Security Update for Windows XP (KB930178)

Security Update for Windows XP (KB931261)

Security Update for Windows XP (KB931784)

Security Update for Windows XP (KB932168)

Security Update for Windows XP (KB933729)

Security Update for Windows XP (KB935839)

Security Update for Windows XP (KB935840)

Security Update for Windows XP (KB936021)

Security Update for Windows XP (KB938829)

Security Update for Windows XP (KB941202)

Security Update for Windows XP (KB941568)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB941644)

Security Update for Windows XP (KB943460)

Security Update for Windows XP (KB943485)

Security Update for Windows XP (KB944653)

Shockwave

Sonic DLA

Sonic RecordNow!

Sonic Update Manager

TurboTax Basic 2005

TurboTax Deluxe Deduction Maximizer 2006

TurboTax Home & Business 2007

TurboTax ItsDeductible 2006

Update for Windows XP (KB894391)

Update for Windows XP (KB896727)

Update for Windows XP (KB898461)

Update for Windows XP (KB900485)

Update for Windows XP (KB904942)

Update for Windows XP (KB910437)

Update for Windows XP (KB916595)

Update for Windows XP (KB920872)

Update for Windows XP (KB922582)

Update for Windows XP (KB927891)

Update for Windows XP (KB929338)

Update for Windows XP (KB930916)

Update for Windows XP (KB931836)

Update for Windows XP (KB936357)

Update for Windows XP (KB938828)

Update for Windows XP (KB942763)

Wal-Mart Digital Photo Manager

WebCyberCoach 3.2 Dell

Windows Installer 3.1 (KB893803)

Windows Installer 3.1 (KB893803)

Windows Internet Explorer 7

Windows Media Format Runtime

Windows Media Player 10

Windows Media Player 10

Windows XP Hotfix - KB834707

Windows XP Hotfix - KB867282

Windows XP Hotfix - KB873333

Windows XP Hotfix - KB873339

Windows XP Hotfix - KB885250

Windows XP Hotfix - KB885835

Windows XP Hotfix - KB885836

Windows XP Hotfix - KB886185

Windows XP Hotfix - KB887472

Windows XP Hotfix - KB887742

Windows XP Hotfix - KB888113

Windows XP Hotfix - KB888302

Windows XP Hotfix - KB890047

Windows XP Hotfix - KB890175

Windows XP Hotfix - KB890859

Windows XP Hotfix - KB890923

Windows XP Hotfix - KB891781

Windows XP Hotfix - KB893066

Windows XP Hotfix - KB893086

WordPerfect Office 12

Cheryl

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== Remove Programs ==

Please go to Add/Remove Programs in the Control Panel, and remove the following programs

  • J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 9

Reboot your computer.

== Install Latest Java ==

Please go to THIS page, and click on the Download link that is in the Java Runtime Environment (JRE) 6 section.

Click the radio button next to Accept License Agreement after reviewing it. The page will refresh - this is normal.

Download the Windows Offline Installation, Multi-language. You will want to save this to a location you will remember.

Once it has finished downloading, double click it, and follow the prompts to install.

If it asks to reboot, select Yes.

Other than those outdated Java installations, I'm not seeing anything wrong. Read the following page, and follow the steps that it contains. http://users.telenet.be/bluepatchy/miekiem...owcomputer.html

Let me know if that helps.

-Ryan

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== Remove Programs ==

Please go to Add/Remove Programs in the Control Panel, and remove the following programs

  • J2SE Runtime Environment 5.0 Update 10
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 9

Reboot your computer.

== Install Latest Java ==

Please go to THIS page, and click on the Download link that is in the Java Runtime Environment (JRE) 6 section.

Click the radio button next to Accept License Agreement after reviewing it. The page will refresh - this is normal.

Download the Windows Offline Installation, Multi-language. You will want to save this to a location you will remember.

Once it has finished downloading, double click it, and follow the prompts to install.

If it asks to reboot, select Yes.

Other than those outdated Java installations, I'm not seeing anything wrong. Read the following page, and follow the steps that it contains. http://users.telenet.be/bluepatchy/miekiem...owcomputer.html

Let me know if that helps.

-Ryan

Ryan,

It seems to working somewhat okay. A little slow on start up, but I went into the link and followed some of the things that it said to try and make things faster. Thanks for your help. You have been very helpful. This site is amazing. I will definitely keep this site in mind and if anyone I know is having problems, they need to contact Besttechie.net to help with their computer problems.

Thanks again.

Cheryl :thumbsup::D

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

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This topic is now closed to further replies.