steveandhiscat Posted December 29, 2007 Report Share Posted December 29, 2007 Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:30:37 PM, on 12/28/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYSC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\Program Files\Alwil Software\Avast4\ashMaiSv.exeC:\Program Files\Alwil Software\Avast4\ashWebSv.exeC:\Program Files\Acoo Browser\AcooBrowser.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dllO2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dllO2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dllO2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dllO2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dllO3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dllO3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dllO4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htmO8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspxO8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.htmlO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.htmlO8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.htmlO8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.htmlO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dllO9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.htmlO9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.htmlO9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.htmlO9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.htmlO9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.htmlO9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.htmlO9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cabO16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cabO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1192835650156O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.airport-nuernberg.de/_/tools/AxisCamControl.cabO23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exeO23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exeO23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exeO23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exeO23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exeO23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYSO23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe--End of file - 7378 bytes Link to post Share on other sites
sarahw Posted December 29, 2007 Report Share Posted December 29, 2007 Hi,Welcome to the siteI will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible.I want you to show hidden files. There are instructions HERE to help you do this.You should have Administrator rights to perform the fixes. Some of the instructions I give may need to be printed or saved for reference during the fix. Some of the fix will be done in Safe Mode so you will be unable to access this thread at that time. Please dont use any of the tools without specific instructions. Some of them are dangerous (and could leave your computer in worse condition that it is when infected) if used incorrectly.These instuctions should be read first, then followed. If you do not understand something, don't be afraid to ask, or see if I'm on chat. Link to post Share on other sites
sarahw Posted December 29, 2007 Report Share Posted December 29, 2007 Hi,1.First download AVG Anti-Spyware from HERE and save that file to your desktop.This is a 30 day trial of the programOnce you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.[*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.[*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine".[*]Under "Reports"Select "Automatically generate report after every scan"Un-Select "Only if threats were found"Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.2.Please download ATF Cleaner by Atribune.This program is for XP and Windows 2000 onlyDo not Run it yet, we will use it later. Save it somewhere you will remember, like your desktop.3.Reboot into Safe Mode by continuously tapping the F8 key as soon as the computer begins to boot. A menu should come up where you will be given the option to enter Safe Mode. 4.Please open ATF Cleaner by Atribune.Double-click ATF-Cleaner.exe to run the program.Under Main choose: Select AllClick the Empty Selected button.If you use Firefox browserClick Firefox at the top and choose: Select AllClick the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browserClick Opera at the top and choose: Select AllClick the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.For Technical Support, double-click the e-mail address located at the bottom of each menu.5.IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.Once the scan is complete do the following:If you have any infections you will prompted, then select "Apply all actions"Next select the "Reports" icon at the top.Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan. Link to post Share on other sites
sarahw Posted January 5, 2008 Report Share Posted January 5, 2008 Due to lack of feedback, this topic has been closed. If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic. Link to post Share on other sites
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