Acidic Posted November 27, 2007 Report Share Posted November 27, 2007 Your thoughts on the subject please, keeping in mind I'm more of a minimalist Anything a tad bit excessive is trash.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:32:26 PM, on 27/11/2007Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16546)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exeC:\Windows\System32\WLTRAY.EXEC:\Program Files\Alwil Software\Avast4\ashDisp.exeC:\Program Files\Dell\QuickSet\quickset.exeC:\Windows\system32\wbem\unsecapp.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Windows\explorer.exeC:\Windows\system32\SearchFilterHost.exeC:\Users\Dylan\Appliccations\HiJackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.caR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by DellR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhostO2 - BHO: (no name) - AutorunsDisabled - (no file)O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" /rO4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exeO4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXEO4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exeO4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeO4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exeO8 - Extra context menu item: &NeoTrace It! - C:\PROGRA~1\NeoTracePro\NTXcontext.htmO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\Microsoft Office\Office12\EXCEL.EXE/3000O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htmO8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\Microsoft Office\Office12\REFIEBAR.DLLO9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO9 - Extra button: NeoTrace It! - {9885224C-1217-4c5f-83C2-00002E6CEF2B} - C:\PROGRA~1\NeoTracePro\NTXtoolbar.htm (HKCU)O13 - Gopher Prefix: O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cabO23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exeO23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exeO23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exeO23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exeO23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exeO23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exeO23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exeO23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exeO23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeO23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exeO23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exeO23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exeO23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXEO23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe--End of file - 6320 bytesRegards,Acidic Link to post Share on other sites
Andro1d Posted November 30, 2007 Report Share Posted November 30, 2007 Hello and Welcome to BT. I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today.Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding.Please re-open HijackThis and scan. Check the boxes next to all the entries listed below. O2 - BHO: (no name) - AutorunsDisabled - (no file)O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" /rO4 - HKLM\..\Run: [sigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exeO4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXEO4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exeO4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exeNow close all windows other than Hijackthis, then click Fix Checked. Close HijackThis. Reboot into safe mode.Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.Please enter Safe Mode by using the Arrow Keys and then hit Enter.Please go to Start > Control Panel > Add or Remove Programs and remove the following (if present):Windows SidebarPlease note any other programs that you dont recognize in that list in your next responseUsing Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):C:\Program Files\Windows SidebarAfter that, Reboot into Normal mode.----------------------------------------------------------------------------------------------------------------Lets run an F-Secure online scan for Viruses, Spyware and RootKits:Go to http://support.f-secure.com/enu/home/ols.shtmlScroll to the bottom of the page and click the Start scanning button. A window will pop up.Allow the Active X control to be installed on your computer, then click the Accept buttonClick Full System Scan and allow the components to download and the scan to complete.If malware is found, check Submit samples to F-Secure then select Automatic cleaningWhen cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this postIf Automatic cleaning with Submit samples hangs, click Cancel, then New ScanWhen the cleaning option is presented, Uncheck Submit samples to F-SecureClick Automatic cleaningWhen cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this postNotes: This scan will only work with Internet ExplorerYou must have administrator rights to run this scanThis scan can take several hours, so please be patient Link to post Share on other sites
Acidic Posted November 30, 2007 Author Report Share Posted November 30, 2007 (edited) Thank you for your high level of professionalism, although I should mention something before we press on. Several of the startup programs you suggested to remove I use on occasion..O2 - BHO: (no name) - AutorunsDisabled - (no file) O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" /r * Audio CPO4 - HKLM\..\Run: [sigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe * Audio CPO4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE * Logitech Advanced Mouse Config.O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe * Wireless Manager InterfaceO4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe * Dell Mobility Center + HotkeysThanks for your time,AcidicEdit: I'm hoping you have some knowledge of SpywareBlaster, experiencing some difficulties.. I've been using it since I bought this notebook in late September without a problem, but only a few weeks ago it refused to launch. I've tried re-install/Run as Administrator, turning off UAC off, etc. Any suggestions? Edited November 30, 2007 by Acidic Link to post Share on other sites
Andro1d Posted November 30, 2007 Report Share Posted November 30, 2007 Hello,Well since you mentioned you were a minimalist, most of the entries are classified as Not Required so I added them to fix. Fixing them just means they will not appear on start up of your PC. You can still access them via the Programs menu. Link to post Share on other sites
Acidic Posted November 30, 2007 Author Report Share Posted November 30, 2007 Hello,Well since you mentioned you were a minimalist, most of the entries are classified as Not Required so I added them to fix. Fixing them just means they will not appear on start up of your PC. You can still access them via the Programs menu.Good point, and thank you for the quick reply. Is it safe to proceed? Acidic^^ btw check out snippet at the bottom of my previous post ^^ Link to post Share on other sites
Andro1d Posted November 30, 2007 Report Share Posted November 30, 2007 Yes it is safe to proceed.For SpywareBlaster, have you tried uninstalling completly and reinstalling? Link to post Share on other sites
Acidic Posted November 30, 2007 Author Report Share Posted November 30, 2007 For SpywareBlaster, have you tried uninstalling completly and reinstalling?Yes, sir. I also took a quick look at the FAQ on their support website.. no luck to my dismay Hehe, sorry for so much trouble but do you think its alright to also remove the following?R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by DellO2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeO23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exeO23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe023 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exeO23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exeO23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exeThanks a million,Acidic Link to post Share on other sites
Andro1d Posted November 30, 2007 Report Share Posted November 30, 2007 In HiJackThis only fix the following from that list you gave me.R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by DellO2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) Link to post Share on other sites
Acidic Posted November 30, 2007 Author Report Share Posted November 30, 2007 (edited) Alright, I've already removed all that junk with Hijack this(services could not be removed it seems, so i did that manually ). Rebooted in SafeMode, although could not find Windows Sidebar in the Add/Remove Programs list. As if to make it worst, my system will not allow me to delete the directory in Program Files. Okay then, onto the next procedure..I visited the online virus scanner and run into yet another collision, I'm prompted to install several ActiveX IE add-ons and such..yes..yes.. Click accept, prompted with another error dialog;---------------------------Windows Internet Explorer---------------------------An error has occured! Please close the scanner and your browser, then try again. (Id: 17)---------------------------OK ---------------------------Any ideas?I know I'm causing you a lot of grief AcidicEdit: Uhoh...2. System requirementsSupported operating systems: Windows 2000 Windows XP For the time being, the F-Secure Online Virus Scanner does not support Windows Vista. Try F-Secure Online Scanner 3.2 beta which supports Windows Vista! Supported web browsers: Microsoft Internet Explorer 6.0 or higher.JavaScript needs to be enabled. You need to have ActiveX enabled. The F-Secure Online Scanner works with default Internet Explorer settings (Internet zone - Medium security level). If you have changed them, you may enable ActiveX and JavaScript from Tools->Internet Options->Security->Custom Level. Note: If JavaScript and ActiveX were disabled for security reasons, please remember the restore your original settings after scanning. You may download the latest version of Internet Explorer from Microsoft. Edited November 30, 2007 by Acidic Link to post Share on other sites
Andro1d Posted November 30, 2007 Report Share Posted November 30, 2007 Whoops that is my bad, I totally forgot you were running Windows Vista Please go HERE to run Panda's TotalScanSelect the bubble for Full scanIt will start downloading the files it requires for the scan (Note: It may take a couple of minutes)Then the scan will beginWhen the scan completes, click the Save button on the right of Scan detailsSave it to a convenient location. Post the contents of the TotalScan report Link to post Share on other sites
Acidic Posted November 30, 2007 Author Report Share Posted November 30, 2007 (edited) Whoops that is my bad, I totally forgot you were running Windows Vista Please go HERE to run Panda's TotalScanSelect the bubble for Full scanIt will start downloading the files it requires for the scan (Note: It may take a couple of minutes)Then the scan will beginWhen the scan completes, click the Save button on the right of Scan detailsSave it to a convenient location. Post the contents of the TotalScan reportNot to worry, I already figured it out. Scanning has been in progress for perhaps half an hour now. Phew, hope its done soon Should be good.. I scan with Avast and AVG every day o_0AcidicEdit: Forget to mention, I'm scanning with F-Secure Online Virus Scanner Version 3.2 beta.. hope it'll do the trick Edited November 30, 2007 by Acidic Link to post Share on other sites
Acidic Posted November 30, 2007 Author Report Share Posted November 30, 2007 (edited) ^ Bump ^Logs anyone?Scanning ReportThursday, November 29, 2007 22:25:31 - 23:04:54Computer name: DYLAN-PCScanning type: Scan system for viruses, rootkits, spywareTarget: C:\ D:\Result: 0 malware foundStatisticsScanned: * Files: 56644 * System: 0 * Not scanned: 0 Actions: * Disinfected: 0 * Renamed: 0 * Deleted: 0 * None: 0 * Submitted: 0 Files not scanned:OptionsScanning engines: * F-Secure Libra: 2.4.2, 2007-11-28 * F-Secure AVP: 7.0.171, 2007-11-29 * F-Secure Orion: 1.2.37, 2007-11-29 * F-Secure Blacklight: 1.0.64 * F-Secure Pegasus: 1.19.0, 2007-10-25 Scanning options: * Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD LSP MAP MHT MIF PHP POT WMF NWS TAR * Use Advanced heuristicsAny last thoughts other then suggesting I revert back to XP AcidicEdit: That reminds me, what should I do regarding SpywareBlaster, I absolutely love that application! Edited November 30, 2007 by Acidic Link to post Share on other sites
Andro1d Posted November 30, 2007 Report Share Posted November 30, 2007 Well your logs look clean, but right now I am looking into the Spyware Blsater issue and I will get back to you. Link to post Share on other sites
Andro1d Posted November 30, 2007 Report Share Posted November 30, 2007 Hi,What you may be experiencing is a conflict between the current version of SpywareBlaster and the DEP feature of Windows Vista.This will be resolved in the next SpywareBlaster release (which is currently being worked on). In the meantime, there is a workaround you can try:1.) Click on the Start Menu2.) Right-click on "My Computer" and choose "Properties"This should display the "System Properties" window.3.) Click on the "Advanced" tab.4.) Under "Performance", click on the "Settings" button.5.) Now click on the "Data Execution Prevention" tab.If you find that DEP is enabled for all programs (which may be the default way Vista is configured, depending on hardware settings), you can add "spywareblaster.exe" to the exclusion list by clicking the "Add..." button and browsing to your SpywareBlaster installation directory (C:\Program Files\SpywareBlaster, by default). This should resolve the issue. Link to post Share on other sites
Acidic Posted November 30, 2007 Author Report Share Posted November 30, 2007 Hi,What you may be experiencing is a conflict between the current version of SpywareBlaster and the DEP feature of Windows Vista.This will be resolved in the next SpywareBlaster release (which is currently being worked on). In the meantime, there is a workaround you can try:1.) Click on the Start Menu2.) Right-click on "My Computer" and choose "Properties"This should display the "System Properties" window.3.) Click on the "Advanced" tab.4.) Under "Performance", click on the "Settings" button.5.) Now click on the "Data Execution Prevention" tab.If you find that DEP is enabled for all programs (which may be the default way Vista is configured, depending on hardware settings), you can add "spywareblaster.exe" to the exclusion list by clicking the "Add..." button and browsing to your SpywareBlaster installation directory (C:\Program Files\SpywareBlaster, by default). This should resolve the issue.Hey, it worked! I'm surprised I never thought of that before, too strange it worked absolutely fine on vista until very recently Just FYI DEP is a bit harder to locate in Vista versus XP;Start > Run > Control Panel > System > Change Settings > Advanced TAB > Settings > Data Execution Prevention TAB Acidic Link to post Share on other sites
Andro1d Posted November 30, 2007 Report Share Posted November 30, 2007 Nice job your log looks clean! How is it running?Please use the following suggestion to help prevent reinfection.Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)Now we need to make a new System Restore Point for your PC, please do the followingClick Start, Settings, Control PanelDouble-click the System iconClick the Performance tab, File System, Troubleshooting tabCheck "Turn off System Restore" and click "Apply". Please give a moment as it will delete the old System Restore pointsThen uncheck "Turn off System Restore" which will create a new System Restore pointClick OKI highly recommend downloading the following programs, to keep malware of your computer to begin with.The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.SUPERAntiSpyware - A very powerful tool which searches and kills malware that infects your system. SpywareBlaster - Great prevention tool to keep malware from installing on your system.**Tutorial on installing & using this product can be found HERE**SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.**Tutorial on installing & using this product can be found HERE**IE-SpyAd - Puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.**Tutorial on installing & using this product can be found HERE**ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out malware that like to reside in the temp folders.Antivirus Program An Antivirus program is a must in today's digital world! I recommend avast! 4 Home Edition, AVG, or Anti-Vir. DO NOT install more than one Antivirus program. They will conflict, and provide less protection, not more.Firewall A firewall is definitely a must have to protect your computer from hackers. I recommend Comodo, Zone Alarm, or Outpost.**Tutorial on Firewalls can be found HERE**Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.You must stay on top of your updates at all times, for the above mentioned applications.It is vitally important to stay on top of your critical updates provided by Microsoft.And finally a little How did I get infected in the first place?(by Tony Klein)Good luck and safe surfing Link to post Share on other sites
Andro1d Posted December 9, 2007 Report Share Posted December 9, 2007 Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic. Link to post Share on other sites
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