DreamsAndGasoline Posted October 27, 2007 Report Share Posted October 27, 2007 I have Windows XP Media Center. A few days ago, I tried to restart by clicking the button on the bottom of the start menu. Instead of the pretty colorful box with the pretty buttons (haha): that gray ugly old school box popped up with the drop down menu. The screen faded out like it always does, but when I chose the restart one the box disappears and the screen brightens right back up. Nothing happened, not one thing. I tried to shut down, and log off. They did the same thing. *Please talk Computer English to me : ) Please Helpppppppp, Thanks for your time!, MegLogfile of HijackThis v1.99.1Scan saved at 4:07:47 PM, on 10/26/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (but I usually use firefox)(7.00.6000.16544)Running processes:C:WINDOWSSystem32smss.exeC:WINDOWSsystem32csrss.exeC:WINDOWSsystem32winlogon.exeC:WINDOWSsystem32services.exeC:WINDOWSsystem32lsass.exeC:WINDOWSsystem32svchost.exeC:WINDOWSsystem32svchost.exeC:Program FilesWindows DefenderMsMpEng.exeC:WINDOWSSystem32svchost.exeC:WINDOWSsystem32svchost.exeC:WINDOWSsystem32svchost.exeC:WINDOWSSystem32WLTRYSVC.EXEC:WINDOWSSystem32bcmwltry.exeC:WINDOWSsystem32spoolsv.exeC:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exeC:PROGRA~1GrisoftAVG7avgamsvr.exeC:PROGRA~1GrisoftAVG7avgupsvc.exeC:PROGRA~1GrisoftAVG7avgemc.exeC:Program FilesCommon FilesCreative Labs SharedServiceCreativeLicensing.exeC:WINDOWSeHomeehRecvr.exeC:WINDOWSeHomeehSched.exeC:PROGRA~1TRENDM~1INTERN~1PcCtlCom.exeC:WINDOWSsystem32svchost.exeC:PROGRA~1TRENDM~1INTERN~1Tmntsrv.exeC:WINDOWSehomemcrdsvc.exeC:PROGRA~1TRENDM~1INTERN~1TmPfw.exeC:WINDOWSsystem32dllhost.exeC:WINDOWSSystem32alg.exeC:WINDOWSExplorer.EXEC:WINDOWSehomeehtray.exeC:Program FilesTrend MicroInternet Security 12pccguide.exeC:WINDOWSSystem32svchost.exeC:WINDOWSsystem32ctfmon.exeC:WINDOWSsystem32svchost.exeC:Program FilesiPodbiniPodService.exeC:WINDOWSsystem32wuauclt.exeC:WINDOWSsystem32msiexec.exeC:WINDOWSsystem32MsiExec.exeC:WINDOWSsystem32MsiExec.exeC:Program FilesGrisoftAVG7avgcc.exeC:Program FilesMozilla Firefoxfirefox.exeC:Program FilesViewpointCommonViewpointService.exeC:Program FilesAIM6aim6.exeC:Program FilesAIM6aolsoftware.exeC:Program FilesCommon FilesRealUpdate_OBrealsched.exeC:PROGRA~1TRENDM~1INTERN~1tmproxy.exeC:Documents and SettingsMeg YoungDesktophijackthis_sfx.exeC:Program FilesHijackThisHijackThis.exeR0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://yahoo.com/R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelper.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:WINDOWSSystem32DLADLASHX_W.DLLO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre1.6.0_02binssv.dllO4 - HKLM..Run: [ehTray] C:WINDOWSehomeehtray.exeO4 - HKLM..Run: [broadcom Wireless Manager UI] C:WINDOWSsystem32WLTRAY.exeO4 - HKLM..Run: [igfxtray] C:WINDOWSsystem32igfxtray.exeO4 - HKLM..Run: [igfxhkcmd] C:WINDOWSsystem32hkcmd.exeO4 - HKLM..Run: [igfxpers] C:WINDOWSsystem32igfxpers.exeO4 - HKLM..Run: [PDVDDXSrv] "C:Program FilesCyberLinkPowerDVD DXPDVDDXSrv.exe"O4 - HKLM..Run: [pccguide.exe] "C:Program FilesTrend MicroInternet Security 12pccguide.exe"O4 - HKLM..Run: [DMXLauncher] C:Program FilesDellMedia ExperienceDMXLauncher.exeO4 - HKLM..Run: [AVG7_CC] C:PROGRA~1GrisoftAVG7avgcc.exe /STARTUPO4 - HKLM..Run: [DLA] C:WINDOWSSystem32DLADLACTRLW.EXEO4 - HKLM..Run: [iSUSPM Startup] C:PROGRA~1COMMON~1INSTAL~1UPDATE~1ISUSPM.exe -startupO4 - HKLM..Run: [iSUSScheduler] "C:Program FilesCommon FilesInstallShieldUpdateServiceissch.exe" -startO4 - HKLM..Run: [Windows Defender] "C:Program FilesWindows DefenderMSASCui.exe" -hideO4 - HKLM..Run: [Adobe Photo Downloader] "C:Program FilesAdobePhotoshop Album Starter Edition3.2Appsapdproxy.exe"O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program FilesAdobeReader 8.0ReaderReader_sl.exe"O4 - HKLM..Run: [sunJavaUpdateSched] "C:Program FilesJavajre1.6.0_02binjusched.exe"O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe"O4 - HKLM..Run: [sigmatelSysTrayApp] stsystra.exeO4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeQTTask.exe" -atboottimeO4 - HKLM..Run: [TkBellExe] "C:Program FilesCommon FilesRealUpdate_OBrealsched.exe" -osbootO4 - HKCU..Run: [OE_OEM] "C:Program FilesTrend MicroInternet Security 12TMAS_OETMAS_OEMon.exe"O4 - HKCU..Run: [slide.exe] c:program filesslideslide.exeO4 - HKCU..Run: [Microsoft Location Finder] "C:Program FilesMicrosoft Location FinderLocationFinder.exe"O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exeO4 - HKCU..RunOnce: [sWHelper] "C:WINDOWSsystem32MacromedShockwave 10PostUpdate.exe" 1010011O4 - Global Startup: Microsoft Office.lnk = C:Program FilesMicrosoft OfficeOffice10OSA.EXEO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~4Office10EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_02binssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_02binssv.dllO9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:Program FilesCommon FilesMicrosoft SharedEncarta Search BarENCSBAR.DLLO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe (file missing)O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe (file missing)O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exeO11 - Options group: [iNTERNATIONAL] International*O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:Program FilesYahoo!CommonYinsthelper.dllO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1192475246640O20 - Winlogon Notify: igfxcui - C:WINDOWSSYSTEM32igfxdev.dllO20 - Winlogon Notify: WgaLogon - C:WINDOWSSYSTEM32WgaLogon.dllO21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:WINDOWSsystem32WPDShServiceObj.dllO23 - Service: Apple Mobile Device - Apple, Inc. - C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exeO23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:PROGRA~1GrisoftAVG7avgamsvr.exeO23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:PROGRA~1GrisoftAVG7avgupsvc.exeO23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:PROGRA~1GrisoftAVG7avgemc.exeO23 - Service: Creative Labs Licensing Service - Creative Labs - C:Program FilesCommon FilesCreative Labs SharedServiceCreativeLicensing.exeO23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exeO23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:PROGRA~1TRENDM~1INTERN~1PcCtlCom.exeO23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:PROGRA~1TRENDM~1INTERN~1Tmntsrv.exeO23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:PROGRA~1TRENDM~1INTERN~1TmPfw.exeO23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:PROGRA~1TRENDM~1INTERN~1tmproxy.exeO23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:Program FilesViewpointCommonViewpointService.exeO23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:WINDOWSSystem32WLTRYSVC.EXE Link to post Share on other sites
Andro1d Posted October 27, 2007 Report Share Posted October 27, 2007 Hello and Welcome to BT. I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today. I can't read your HJT log the way you posted it, do it this way.Open HJT Scan and Save a Log File, it will open in NotepadGo to Format and make sure Wordwrap is UncheckedGo to Edit> Select All.....Edit > Copy and Paste the new log into this thread. Link to post Share on other sites
DreamsAndGasoline Posted October 28, 2007 Author Report Share Posted October 28, 2007 Opps! Sorry! And Thanks for helping!Logfile of HijackThis v1.99.1Scan saved at 7:54:08 PM, on 10/27/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16544)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\Grisoft\AVG7\avgamsvr.exeC:\PROGRA~1\Grisoft\AVG7\avgupsvc.exeC:\PROGRA~1\Grisoft\AVG7\avgemc.exeC:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exeC:\WINDOWS\system32\svchost.exeC:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exeC:\WINDOWS\ehome\mcrdsvc.exeC:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exeC:\WINDOWS\system32\dllhost.exeC:\WINDOWS\System32\alg.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\ehome\ehtray.exeC:\Program Files\Trend Micro\Internet Security 12\pccguide.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\iPod\bin\iPodService.exeC:\WINDOWS\system32\wuauclt.exeC:\WINDOWS\system32\msiexec.exeC:\WINDOWS\system32\MsiExec.exeC:\WINDOWS\system32\MsiExec.exeC:\Program Files\Grisoft\AVG7\avgcc.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\Program Files\AIM6\aim6.exeC:\Program Files\AIM6\aolsoftware.exeC:\Program Files\Windows Defender\MSASCui.exeC:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLLO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dllO4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exeO4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exeO4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exeO4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exeO4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exeO4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exeO4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUPO4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXEO4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startupO4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -startO4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hideO4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exeO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"O4 - HKCU\..\Run: [slide.exe] c:\program files\slide\slide.exeO4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\RunOnce: [sWHelper] "C:\WINDOWS\system32\Macromed\Shockwave 10\PostUpdate.exe" 1010011O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXEO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dllO9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLLO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO11 - Options group: [iNTERNATIONAL] International*O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dllO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1192475246640O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dllO20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dllO21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dllO23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exeO23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exeO23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exeO23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exeO23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exeO23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exeO23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exeO23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exeO23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE Link to post Share on other sites
Andro1d Posted October 28, 2007 Report Share Posted October 28, 2007 Hello again,Step 1Please re-open HijackThis and scan. Check the boxes next to all the entries listed below. O4 - HKCU\..\Run: [slide.exe] c:\program files\slide\slide.exeNow close all windows other than Hijackthis, then click Fix Checked. Close HijackThis. Please go to Start > Control Panel > Add or Remove Programs and remove the following (if present):slideStep 2Lets run an F-Secure online scan for Viruses, Spyware and RootKits:Go to http://support.f-secure.com/enu/home/ols.shtmlScroll to the bottom of the page and click the Start scanning button. A window will pop up.Allow the Active X control to be installed on your computer, then click the Accept buttonClick Full System Scan and allow the components to download and the scan to complete.If malware is found, check Submit samples to F-Secure then select Automatic cleaningWhen cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this postIf Automatic cleaning with Submit samples hangs, click Cancel, then New ScanWhen the cleaning option is presented, Uncheck Submit samples to F-SecureClick Automatic cleaningWhen cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this postNotes: This scan will only work with Internet ExplorerYou must have administrator rights to run this scanThis scan can take several hours, so please be patient Link to post Share on other sites
DreamsAndGasoline Posted October 28, 2007 Author Report Share Posted October 28, 2007 Scanning ReportSaturday, October 27, 2007 22:50:12 - 00:05:52Computer name: MEG Scanning type: Scan system for viruses, rootkits, spyware Target: C:\ D:\ --------------------------------------------------------------------------------Result: 19 malware foundTracking Cookie (spyware) System System System System System System System System System System System System System System System System System System System --------------------------------------------------------------------------------StatisticsScanned:Files: 34313 System: 7987 Not scanned: 5 Actions:Disinfected: 0 Renamed: 0 Deleted: 0 None: 19 Submitted: 0 Files not scanned:C:\PAGEFILE.SYS C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT C:\WINDOWS\SOFTWAREDISTRIBUTION\EVENTCACHE\{A83E6793-3287-434B-90A0-D6C7561031A4}.BIN C:\DOCUMENTS AND SETTINGS\MEG YOUNG\LOCAL SETTINGS\TEMP\HSPERFDATA_MEG YOUNG\2308 C:\DOCUMENTS AND SETTINGS\MEG YOUNG\LOCAL SETTINGS\APPLICATION DATA\MICROSOFT\WINDOWS DEFENDER\FILETRACKER\{C135997B-277B-44D1-8EEC-D0C2BABB5B2A} --------------------------------------------------------------------------------OptionsScanning engines:F-Secure Libra: 2.4.2, 2007-10-26 F-Secure AVP: 7.0.171, 2007-10-27 F-Secure Orion: 1.2.37, 2007-10-26 F-Secure Blacklight: 1.0.64 F-Secure Draco: 1.0.35, 0597-150-72 F-Secure Pegasus: 1.19.0, 2007-09-18 Scanning options:Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB BAT LNK ANI AVB CEO CMD LSP MAP MHT MIF PDF PHP POT WMF NWS TAR TGZ WSF ZL? {* ZIP JAR ARJ LZH TAR TGZ GZ CAB RAR BZ2 HQX Use Advanced heuristics Link to post Share on other sites
DreamsAndGasoline Posted October 28, 2007 Author Report Share Posted October 28, 2007 Oh and another thing... Should I just keep my computer as it is, or shut it down hard and see what happens. or wait untill you do your thing?I really appriciate all you are doing! Link to post Share on other sites
Andro1d Posted October 28, 2007 Report Share Posted October 28, 2007 Nice job your log looks clean! How is it running?Please use the following suggestion to help prevent reinfection.Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)Now we need to make a new System Restore Point for your PC, please do the followingClick Start, Settings, Control PanelDouble-click the System iconClick the Performance tab, File System, Troubleshooting tabCheck "Turn off System Restore" and click "Apply". Please give a moment as it will delete the old System Restore pointsThen uncheck "Turn off System Restore" which will create a new System Restore pointClick OKI highly recommend downloading the following programs, to keep malware of your computer to begin with.The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.SUPERAntiSpyware - A very powerful tool which searches and kills malware that infects your system. SpywareBlaster - Great prevention tool to keep malware from installing on your system.**Tutorial on installing & using this product can be found HERE**SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.**Tutorial on installing & using this product can be found HERE**IE-SpyAd - Puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.**Tutorial on installing & using this product can be found HERE**ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out malware that like to reside in the temp folders.Antivirus Program An Antivirus program is a must in today's digital world! I recommend avast! 4 Home Edition, AVG, or Anti-Vir. DO NOT install more than one Antivirus program. They will conflict, and provide less protection, not more.Firewall A firewall is definitely a must have to protect your computer from hackers. I recommend Comodo, Zone Alarm, or Outpost.**Tutorial on Firewalls can be found HERE**Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.You must stay on top of your updates at all times, for the above mentioned applications.It is vitally important to stay on top of your critical updates provided by Microsoft.And finally a little How did I get infected in the first place?(by Tony Klein)Good luck and safe surfing Link to post Share on other sites
DreamsAndGasoline Posted October 28, 2007 Author Report Share Posted October 28, 2007 Oh Great! Thanks!I have another question.You said only one anti virus. Do I disable the one that came on my computer? Trend Micro Pro-cillin 12?I also have Ad-Aware SE, cwshredder (Trend Micro Inc.), AVG, Windows Defender, and Spybot and Destroy. Wow, didn't know I had that much, lol.What do I need to keep.. if anything. I'll download what you recommend.Thanks!Meg Link to post Share on other sites
Andro1d Posted October 28, 2007 Report Share Posted October 28, 2007 Anytime!Well do you know how much longer your subscription is for Trend Micro Pro-cillin 12?Because I would use that till your subscription ends, then I would reinstall one of the AV's I recommend above and use that.So for now uninstall AVG7.One high recommendation though is to install SpywareGuard 2.2 from the above list. It is like real time protection except for spyware.If anything is unclear, feel free to ask. Link to post Share on other sites
Andro1d Posted November 15, 2007 Report Share Posted November 15, 2007 Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic. Link to post Share on other sites
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