Slow Boot Up Virus Infection[INACTIVE]

jackieshirley · September 1, 2007

Hi,

I need some help. I was on online a couple of weeks ago and and Norton picked up a virus. Ran spybot after this which said it was Virtumonde. Said it deleted it, but now my computer bootup has become very slow. However not getting popups or anything I can see associated with this Virus as I have read. Any Icons I click on take now take three times as long. I have ran Norton and spybot in safemode and they are not picking up anything now. I have also tried the virtumonde tool to no avail. I'm not sure what is going on now. I am posting my hijack this log. Any help will be greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:44:59 AM, on 9/1/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Norton Internet Security\ISSVC.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Microsoft Office\Office\OSA.EXE

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\OPScan.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe"

O4 - HKLM\..\Run: [synTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"

O4 - HKLM\..\Run: [synTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"

O4 - HKLM\..\Run: [PRONoMgrWired] "C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe"

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [iSUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer

O4 - HKLM\..\Run: [REGSHAVE] "C:\Program Files\REGSHAVE\REGSHAVE.EXE" /AUTORUN

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe

O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE

O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecure.com/framework/contr...vex/TmHcmsX.CAB

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8300.cab

O16 - DPF: {8569D715-FF88-44BA-8D1D-AD3E59543DDE} (ActiveReports Viewer2) - https://www.chronotek.net/reports/viewer/arview2.cab

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

--

End of file - 9128 bytes

Andro1d · September 2, 2007

Hello and Welcome to BT.

I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today.

I don't see anything malicious from your log, but lets dig a little deeper.

Step 1

Please re-open HijackThis and scan. Check the boxes next to all the entries listed below.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

O16 - DPF: {8569D715-FF88-44BA-8D1D-AD3E59543DDE} (ActiveReports Viewer2) - https://www.chronotek.net/reports/viewer/arview2.cab

Now close all windows other than Hijackthis, then click Fix Checked. Close HijackThis.

Step 2

Download Deckard's System Scanner (DSS) to your Desktop.

Close all applications and windows.
Double-click on DSS.exe to run it, and follow the prompts.
When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

Extra Note: When running DSS, some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so. Also, it may happen that your Antivirus flags DSS as suspicious. Please allow the Deckard's System Scanner to run and don't let your Antivirus delete it. (In this case, it may be better to temporary disable your Antivirus)

Step 3

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make that the following are selected:
- Scan using the following Anti-Virus database:
- Extended (if available otherwise Standard)
- Scan Options:
- Scan Archives
  Scan Mail Bases
[*]Click OK
[*]Now under select a target to scan:
- Select My Computer
[*]This will program will start and scan your system.
[*]The scan will take a while so be patient and let it run.
[*]Once the scan is complete it will display if your system has been infected.
- Now click on the Save as Text button:
[*]Save the file to your desktop.
[*]Copy and paste that information in your next post.

Step 4

Please post the following in your next reply

DSS Log
Kaspersky Log

jackieshirley · September 2, 2007

Alright,

Got the items done you needed. Here are the logs. Thanks for your help. It does say it has a virus.

Deckard's System Scanner v20070826.66

Run by Jackie Shirley on 2007-09-01 22:43:26

Computer is in Normal Mode.

--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --

70: 2007-09-02 03:43:51 UTC - RP598 - Deckard's System Scanner Restore Point

69: 2007-09-01 13:34:18 UTC - RP597 - Cleaned registry with Windows Live OneCare safety scanner

68: 2007-08-31 13:20:21 UTC - RP596 - Software Distribution Service 3.0

67: 2007-08-31 03:38:46 UTC - RP595 - System Checkpoint

66: 2007-08-30 03:03:20 UTC - RP594 - System Checkpoint

-- First Restore Point --

1: 2007-06-04 04:47:13 UTC - RP529 - System Checkpoint

Backed up registry hives.

Performed disk cleanup.

-- HijackThis (run as Jackie Shirley.exe) --------------------------------------

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:45:25 PM, on 9/1/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Norton Internet Security\ISSVC.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Microsoft Office\Office\OSA.EXE

C:\Program Files\Messenger\msmsgs.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Documents and Settings\Jackie Shirley\Desktop\dss.exe

C:\PROGRA~1\TRENDM~1\HIJACK~1\Jackie Shirley.exe