croxley Posted August 16, 2007 Report Share Posted August 16, 2007 Need help please we can get to google then we type in our subject, the web sites come up . We choose the one we want and it takes us everywhere else but not where we want to go , random aswell never the same site Logfile of Trend Micro HijackThis v2.0.2Scan saved at 19:08:15, on 16/08/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exeC:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exeC:\WINDOWS\system32\LVCOMSX.EXEC:\Program Files\Logitech\Video\LogiTray.exeC:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exeC:\Program Files\TalkTalk\bin\sprtcmd.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exeC:\Program Files\QuickTime\qttask.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Eset\nod32kui.exeC:\WINDOWS\system32\ctfmon.exeC:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exeC:\Program Files\Net Nanny\nnsvc.exeC:\Program Files\Logitech\Video\FxSvr2.exeC:\Program Files\Eset\nod32krn.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\UAService7.exeC:\Program Files\iPod\bin\iPodService.exeC:\Program Files\Net Nanny\nntray.exeC:\WINDOWS\System32\alg.exeC:\WINDOWS\system32\wuauclt.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\Program Files\Internet Explorer\IEXPLORE.EXEC:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exeC:\WINDOWS\system32\wbem\wmiprvse.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.htmlR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dllO2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dllO3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dllO4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P40 "EPSON Stylus Photo RX420 Series (Copy 1)" /O6 "USB001" /M "Stylus Photo RX420"O4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series (Copy 2)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P40 "EPSON Stylus Photo RX420 Series (Copy 2)" /O39 "Microsoft Document Imaging Writer Port:" /M "Stylus Photo RX420"O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXEO4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exeO4 - HKLM\..\Run: [samsung Common SM] "C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe" /autorunO4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exeO4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalkO4 - HKLM\..\Run: [NNTray] C:\Program Files\Net Nanny\nnstart.exeO4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottimeO4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICEO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeO4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLLO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cabO16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cabO16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cabO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1174905347375O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - https://a248.e.akamai.net/f/248/5462/2h/www...ol/SymDlBrg.cabO17 - HKLM\System\CCS\Services\Tcpip\..\{01ED968A-2B2B-4DA1-836D-CD7F62A6BC22}: NameServer = 85.255.114.52,85.255.112.129O17 - HKLM\System\CCS\Services\Tcpip\..\{515D2BE5-20D7-4762-96EA-FBF8CC2F82D7}: NameServer = 85.255.114.52,85.255.112.129O17 - HKLM\System\CCS\Services\Tcpip\..\{C5F65250-0CD3-4354-9A08-1F0F656DD9F2}: NameServer = 85.255.114.52,85.255.112.129O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222 O17 - HKLM\System\CS2\Services\Tcpip\..\{01ED968A-2B2B-4DA1-836D-CD7F62A6BC22}: NameServer = 85.255.114.52,85.255.112.129O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222 O17 - HKLM\System\CS3\Services\Tcpip\..\{01ED968A-2B2B-4DA1-836D-CD7F62A6BC22}: NameServer = 85.255.114.52,85.255.112.129O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222 O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exeO23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exeO23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXEO23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exeO23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exeO23 - Service: NNSvc - BioNet Systems, LLC. - C:\Program Files\Net Nanny\nnsvc.exeO23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exeO23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exeO23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exeO23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe--End of file - 10619 bytes Link to post Share on other sites
jwbirdsong Posted August 17, 2007 Report Share Posted August 17, 2007 It's a GOOD idea to print this out top work from, as there is a slight possibility you may loose connection temporarilyPlease download FixwareOut from one of the following sites:http://www.bleepingcomputer.com/files/lonny/Fixwareout.exehttp://downloads.subratam.org/Fixwareout.exeSave it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.The fix will begin; follow the prompts. If your firewall gives an alert about downloading an additional file from the internet,make SURE to allow it.Then you will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log.Note: IF you are having connection problems follow the directions below(These instruction's are basically for home users.)Before doing this write down all the settings, Note that not all system/setups even have these settings, While some connection service's will require them.Go to the control panel. If you are using Windows XP's Category View, select the Network and Internet Connections category otherwise double click on Network Connections. Then right click on your default connection, usually local area connection for cable and dsl, and left click on properties. Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automaticallyPress OK twice to get out of the properties screen and reboot if it asks. Link to post Share on other sites
croxley Posted August 17, 2007 Author Report Share Posted August 17, 2007 It's a GOOD idea to print this out top work from, as there is a slight possibility you may loose connection temporarilyPlease download FixwareOut from one of the following sites:http://www.bleepingcomputer.com/files/lonny/Fixwareout.exehttp://downloads.subratam.org/Fixwareout.exeSave it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.The fix will begin; follow the prompts. If your firewall gives an alert about downloading an additional file from the internet,make SURE to allow it.Then you will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log.Note: IF you are having connection problems follow the directions below(These instruction's are basically for home users.)Before doing this write down all the settings, Note that not all system/setups even have these settings, While some connection service's will require them.Go to the control panel. If you are using Windows XP's Category View, select the Network and Internet Connections category otherwise double click on Network Connections. Then right click on your default connection, usually local area connection for cable and dsl, and left click on properties. Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automaticallyPress OK twice to get out of the properties screen and reboot if it asks. Link to post Share on other sites
croxley Posted August 17, 2007 Author Report Share Posted August 17, 2007 It's a GOOD idea to print this out top work from, as there is a slight possibility you may loose connection temporarilyPlease download FixwareOut from one of the following sites:http://www.bleepingcomputer.com/files/lonny/Fixwareout.exehttp://downloads.subratam.org/Fixwareout.exeSave it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.The fix will begin; follow the prompts. If your firewall gives an alert about downloading an additional file from the internet,make SURE to allow it.Then you will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log.Note: IF you are having connection problems follow the directions below(These instruction's are basically for home users.)Before doing this write down all the settings, Note that not all system/setups even have these settings, While some connection service's will require them.Go to the control panel. If you are using Windows XP's Category View, select the Network and Internet Connections category otherwise double click on Network Connections. Then right click on your default connection, usually local area connection for cable and dsl, and left click on properties. Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automaticallyPress OK twice to get out of the properties screen and reboot if it asks. Link to post Share on other sites
croxley Posted August 17, 2007 Author Report Share Posted August 17, 2007 hi have done as you said and attach reports hope okay not good at this !! hijack1.dochijack2.doc Link to post Share on other sites
jwbirdsong Posted August 18, 2007 Report Share Posted August 18, 2007 Couple of things.....These logs are intended to be opened with NOTEpad..looks like maybe you are opening them with WORDpad...If they are NOT opening correctly try this.Go to the folder C:\Program Files\Trend Micro\HijackThis and Right click on HijackThislog.txt then choose Open With>Select from list>Choose NOTEpad. Check the box to make this the default for this type of file.(may not be EXACT wording).You HijackThis log seem to have gotten cut of please repost in next reply.Please go HERE to run Panda's ActiveScanOnce you are on the Panda site click the Scan your PC buttonA new window will open...click the Check Now buttonEnter your CountryEnter your State/ProvinceEnter your e-mail address and click sendSelect either Home User or CompanyClick the big Scan Now buttonIf it wants to install an ActiveX component allow itIt will start downloading the files it requires for the scan (Note: It may take a couple of minutes)When download is complete, click on My Computer to start the scanWhen the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report and a fresh HijackThis log Link to post Share on other sites
martymas Posted August 18, 2007 Report Share Posted August 18, 2007 maybe it isnt a hi-jack if you have your cookies reset it maybe blocking the sitego to tools- internet options-privacy tabadvanced -sites-and see if the site is beeing blocked if it is remove itmarty Link to post Share on other sites
jwbirdsong Posted August 18, 2007 Report Share Posted August 18, 2007 (edited) The google issue is one of the "identifiers" for the Wareout infection he had (along with the 017 lines in HJT) ...Fixwareout cleaned that out and should be able to browse at will. Edited August 18, 2007 by jwbirdsong Link to post Share on other sites
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