mikeo56 Posted July 8, 2007 Report Share Posted July 8, 2007 1) The writing to disc light stays lit for 10 to 15 minutes while nothing is going on other than the pc is much slower than usual.2) When I am on a web page, usually Comcast.net my left click will not work properly. I replaced the mouse and the problem remains.3) A very small pop up flashes for only about one second when I leave the home Comcast.net web page to follow a link to another story. The pop up advertises "E trade" and I have only seen this at the Comcast.net home page.>I called Comcast and they feel it is malware, also, the other PC in our home does not have this pop up. I had Adaware se and Norton IS 2007.>I removed the old Adaware and installedd the neww free version and Spybot S&D. Ran them both: removed only tracking cookies.>Installed Ewido anti-spyware. Did not get the log, but it found trogin.small and deleted it. > I still have the pop up.>No browser hijack, Norton IS detects no virus.>I have not looked to see what process is using the cpu, when the PC seems busy.>I have read the FAQ and am attempting to follow the directions for using you help.Below is the Hijackthis log obtained after all the above was done.Thanks for any help.MikeLogfile of Trend Micro HijackThis v2.0.2Scan saved at 8:36:04 PM, on 7/7/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16473)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\WINDOWS\system32\cisvc.exeC:\WINDOWS\System32\CTsvcCDA.exeC:\WINDOWS\system32\crypserv.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Belkin Bulldog Plus\upsd.exeC:\Program Files\Dell\Media Experience\PCMService.exeC:\WINDOWS\System32\DSentry.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\WINDOWS\System32\MsPMSPSv.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exeC:\Program Files\Belkin Bulldog Plus\MUPS.exeC:\WINDOWS\system32\cidaemon.exeC:\WINDOWS\system32\cidaemon.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\Documents and Settings\Michael H. O'Neal\My Documents\Spyware Help\HiJackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywayR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by ComcastR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhostO2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dllO2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dllO2 - BHO: (no name) - {7a932ed2-1737-4ab8-b84d-c71779958551} - (no file)O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dllO3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dllO4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXEO4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /rO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottimeO4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -kO4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exeO4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exeO4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exeO4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startupO4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exeO4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exeO4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exeO4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exeO4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /ConsumerO4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /serverO4 - HKLM\..\Run: [POINTER] point32.exeO4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\Naples Free-Net Accelerator\trayctl.exe" /STARTUPLAUNCHO4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimizedO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exeO4 - Global Startup: Digital Line Detect.lnk = ?O4 - Global Startup: MUPS.lnk = C:\Program Files\Belkin Bulldog Plus\MUPS.exeO4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exeO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.htmlO8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.htmlO8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.htmlO8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.htmlO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLLO9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO12 - Plugin for .mp4: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dllO12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dllO12 - Plugin for .tif: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin7.dllO15 - Trusted Zone: http://www.crlaurence.com O15 - Trusted Zone: http://home.naples.netO15 - Trusted Zone: http://www.ssd.noaa.govO16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CABO16 - DPF: {2DFF31F9-7893-4922-AF66-C9A1EB4EBB31} (Rhapsody Player Engine) - http://software-dl.real.com/0501d38de5f377...ne_Inst_Win.cabO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1144594541031O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jin...ows-i586-jc.cabO16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/VisitorChat/TLIEFlash.CABO16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} (Autodesk DWF Viewer Control) - http://www.autodesk.com/global/dwfviewer/i...ViewerSetup.cabO16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://onlinedesigner.hgtvpro.com/images/app/view22rte.cabO22 - SharedTaskScheduler: USB Ware - {E2CA7CD1-1AD9-F1C4-3D2A-DC1A33E7AF9D} - (no file)O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeO23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeO23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeO23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exeO23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exeO23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exeO23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exeO23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXEO23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exeO23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exeO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exeO23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeO23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exeO23 - Service: UPS - UPSentry Service (UPSentry_Smart) - Delta - C:\Program Files\Belkin Bulldog Plus\upsd.exe--End of file - 10658 bytes Link to post Share on other sites
rmurphy Posted July 14, 2007 Report Share Posted July 14, 2007 Welcome to BestTechie. Sorry about the delay in getting to your thread.If you still require assistance, please post a new hijack this log and an uninstall list. If you have resolved this issue, please let me know so that I may close this topic.To get the uninstall list, do the following:Open HijackThis, click Config, click Misc ToolsClick "Open Uninstall Manager"Click "Save List" (generates uninstall_list.txt)-Ryan Link to post Share on other sites
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