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I appear to be infected with a virus that causes numerous popus, usually to questionable anti-virus sites but occasionally to R-rated sites as well. It has also replaced my desktop background with a full-screen linking image to some bogus anti-virus website.

Thanks in advance.

LOGS:

I have now removed the C:\windows\ddesupport.dll item using HiJack This. Now this thing has taken over my desktop background with a fullscreen link to its dumb website. It stores this image in a folder titled privacy_danger. Whenever I delete this folder it just re-appears.

HiJack This log:

Logfile of HijackThis v1.99.1

Scan saved at 12:09:17 AM, on 6/27/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\windows\System32\smss.exe

C:\windows\system32\winlogon.exe

C:\windows\system32\services.exe

C:\windows\system32\lsass.exe

C:\windows\system32\Ati2evxx.exe

C:\windows\system32\svchost.exe

C:\windows\System32\svchost.exe

C:\WINDOWS\System32\brsvc01a.exe

C:\windows\system32\spoolsv.exe

C:\WINDOWS\System32\brss01a.exe

C:\WINDOWS\system32\$sys$filesystem\$sys$DRMServer.exe

C:\WINDOWS\SYSTEM32\Brmfrmps.exe

C:\WINDOWS\CDProxyServ.exe

C:\WINDOWS\system32\CTsvcCDA.EXE

C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\program files\common files\mcafee\mna\mcnasvc.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\windows\System32\svchost.exe

C:\windows\system32\Ati2evxx.exe

C:\windows\Explorer.EXE

C:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\Program Files\Scansoft\PaperPort\pptd40nt.exe

C:\Program Files\Creative\SBLive 24-Bit External\Surround Mixer\CTSysVol.exe

C:\windows\system32\RunDll32.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\windows\SOUNDMAN.EXE

C:\Program Files\CoffeeCup Software\Spam Blocker\SpamBlocker.exe

C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE

C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe

C:\Program Files\SpywareGuard\sgmain.exe

C:\Program Files\SpywareGuard\sgbhp.exe

c:\program files\mcafee\msc\mcuimgr.exe

C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe

c:\program files\mcafee\msc\mcshell.exe

c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.retrosheet.org/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 203.198.71.187:3128

N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_1/home.html"); (C:\Documents and Settings\Andy\Application Data\Mozilla\Profiles\default\86z88414.slt\prefs.js)

N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Andy\Application Data\Mozilla\Profiles\default\86z88414.slt\prefs.js)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: MSVPS System - {49CF52D7-8D58-4E22-A874-AAD721F5B523} - C:\windows\ddesupport.dll

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll

O4 - HKLM\..\Run: [intelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe

O4 - HKLM\..\Run: [indexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe

O4 - HKLM\..\Run: [setDefPrt] C:\Program Files\Brother\Brmfl03a\BrStDvPt.exe

O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBLive 24-Bit External\Surround Mixer\CTSysVol.exe /r

O4 - HKLM\..\Run: [sbUsb AudCtrl] RunDll32 sbusbdll.dll,RCMonitor

O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [hcsystray] C:\Program Files\Kuma Games\hcsystray\hc_tray.exe

O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe

O4 - HKCU\..\Run: [CoffeeCup Spam Blocker] "C:\Program Files\CoffeeCup Software\Spam Blocker\SpamBlocker.exe" -min

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE

O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"

O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe

O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM

O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll

O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll

O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll

O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll

O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O15 - Trusted Zone: *.air-source.us

O15 - Trusted Zone: www.casebookforum.org

O15 - Trusted Zone: my.ebay.com

O15 - Trusted Zone: *.ebay.com

O15 - Trusted Zone: *.fspainter

O15 - Trusted Zone: www.mostrealisticai.com

O15 - Trusted Zone: www7.freebmd.org.uk

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200404...meInstaller.exe

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1168151525515

O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by104fd.bay104.hotmail.msn.com/activex/HMAtchmt.ocx

O20 - Winlogon Notify: igfxcui - C:\windows\SYSTEM32\igfxsrvc.dll

O20 - Winlogon Notify: WgaLogon - C:\windows\SYSTEM32\WgaLogon.dll

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O21 - SSODL: msole - {BB35535F-AFB3-4BCF-A263-3ADC9DF204FF} - C:\windows\msole.dll

O23 - Service: Plug and Play Device Manager ($sys$DRMServer) - First 4 Internet Ltd - C:\WINDOWS\system32\$sys$filesystem\$sys$DRMServer.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\windows\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe

O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\SYSTEM32\Brmfrmps.exe" -service (file missing)

O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe

O23 - Service: XCP CD Proxy (CD_Proxy) - Unknown owner - C:\WINDOWS\CDProxyServ.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe

O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe

O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

COMBOFIX log:

ComboFix 07-06-18.2 - C:\Documents and Settings\Andy\My Documents\ComboFix.exe

"Andy" - 2007-06-26 22:02:42 - Service Pack 2 NTFS

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

C:\windows\system32\drivers\fad.sys

((((((((((((((((((((((((( Files Created from 2007-05-27 to 2007-06-27 )))))))))))))))))))))))))))))))

2007-06-26 22:02 49,152 --a------ C:\WINDOWS\nircmd.exe

2007-06-26 20:18 <DIR> d-------- C:\VundoFix Backups

2007-06-26 18:25 <DIR> d-------- C:\DOCUME~1\Andy\APPLIC~1\DriveCleaner Free

2007-06-26 17:10 <DIR> dr------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\SalesMonitor

2007-06-26 14:16 83,456 --a------ C:\WINDOWS\msdde.dll

2007-06-26 14:16 76,800 --a------ C:\WINDOWS\msole.dll

2007-06-26 14:16 30,720 --a------ C:\WINDOWS\main_uninstaller.exe

2007-06-26 14:16 270,336 --a------ C:\WINDOWS\ddesupport.dll

2007-06-26 12:14 <DIR> d-------- C:\Program Files\NewMediaCodec

2007-06-02 11:02 <DIR> d-------- C:\DOCUME~1\Ginger\WINDOWS

2007-06-01 22:32 <DIR> d-------- C:\Program Files\SimTheme Park

2007-06-01 22:30 <DIR> d-------- C:\Program Files\Bullfrog

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-06-26 23:42:58 -------- d--h--w C:\Program Files\InstallShield Installation Information

2007-06-26 23:30:01 -------- d-----w C:\Program Files\SpywareBlaster

2007-06-26 01:25:26 -------- d-----w C:\Program Files\McAfee

2007-06-24 22:50:51 -------- d-----w C:\Program Files\John Deere American Farmer

2007-06-24 01:25:19 -------- d-----w C:\Program Files\Addit! Pro FS 2004

2007-06-22 23:18:32 -------- d-----w C:\Program Files\TTools

2007-06-19 18:28:29 -------- d-----w C:\Program Files\JetFighter IV

2007-06-09 00:23:03 -------- d-----w C:\Program Files\Napster

2007-06-04 03:59:02 98,304 ----a-w C:\windows\system32\CmdLineExt.dll

2007-06-02 19:10:05 285 ----a-w C:\windows\EReg072.dat

2007-05-31 16:36:33 -------- d-----w C:\Program Files\Kuma Games

2007-05-16 15:12:02 683,520 ----a-w C:\windows\system32\inetcomm.dll

2007-05-14 03:49:40 1,328 ----a-w C:\FSUIPC_reg.bin

2007-04-25 14:21:15 144,896 ----a-w C:\windows\system32\schannel.dll

2007-04-18 16:12:23 2,854,400 ----a-w C:\windows\system32\msi.dll

2007-04-17 03:47:36 33,624 ----a-w C:\windows\system32\wups.dll

2007-04-17 03:45:54 1,710,936 ----a-w C:\windows\system32\wuaueng.dll

2007-04-17 03:45:48 549,720 ----a-w C:\windows\system32\wuapi.dll

2007-04-17 03:45:42 325,976 ----a-w C:\windows\system32\wucltui.dll

2007-04-17 03:45:36 203,096 ----a-w C:\windows\system32\wuweb.dll

2007-04-17 03:45:28 92,504 ----a-w C:\windows\system32\cdm.dll

2007-04-17 03:45:20 53,080 ----a-w C:\windows\system32\wuauclt.exe

2007-04-17 03:45:20 43,352 ----a-w C:\windows\system32\wups2.dll

2007-04-17 03:44:20 271,224 ----a-w C:\windows\system32\mucltui.dll

2007-04-17 03:44:18 208,248 ----a-w C:\windows\system32\muweb.dll

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}=C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-01-12 21:38]

{49CF52D7-8D58-4E22-A874-AAD721F5B523}=C:\windows\ddesupport.dll [2007-06-26 13:20]

{4A368E80-174F-4872-96B5-0B27DDD11DB2}=C:\Program Files\SpywareGuard\dlprotect.dll [2003-08-02 23:24]

{53707962-6F74-2D53-2644-206D7942484F}=C:\Program Files\Spybot - Search & Destroy\SDHelper.dll [2005-05-31 01:04]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 21:12]

"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 20:47]

"PaperPort PTD"="C:\Program Files\Scansoft\PaperPort\pptd40nt.exe" [2002-08-12 10:33]

"IndexSearch"="C:\Program Files\Scansoft\PaperPort\IndexSearch.exe" [2002-08-12 11:07]

"SetDefPrt"="C:\Program Files\Brother\Brmfl03a\BrStDvPt.exe" [2003-07-03 16:31]

"CTSysVol"="C:\Program Files\Creative\SBLive 24-Bit External\Surround Mixer\CTSysVol.exe" [2003-09-17 10:43]

"SbUsb AudCtrl"="sbusbdll.dll" [2004-07-08 21:27 C:\WINDOWS\SYSTEM32\sbusbdll.dll]

"ControlCenter2.0"="C:\Program Files\Brother\ControlCenter2\brctrcen.exe" [2004-07-20 09:34]

"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-02-22 21:05]

"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" [2005-02-22 22:21]

"SoundMan"="SOUNDMAN.EXE" [2006-03-01 03:22 C:\WINDOWS\SOUNDMAN.EXE]

"hcsystray"="C:\Program Files\Kuma Games\hcsystray\hc_tray.exe" []

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"CoffeeCup Spam Blocker"="C:\Program Files\CoffeeCup Software\Spam Blocker\SpamBlocker.exe" [2004-04-22 14:17]

"DellSupport"="C:\Program Files\Dell Support\DSAgnt.exe" [2004-07-19 07:51]

"RemoteCenter"="C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE" [2004-06-25 10:21]

"PopUpStopperFreeEdition"="C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe" [2003-04-29 11:40]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runonce]

"SpybotSnD"="C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runservicesonce]

"washindex"=C:\Program Files\Washer\washidx.exe

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]

"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]

"{BB35535F-AFB3-4BCF-A263-3ADC9DF204FF}"="C:\windows\msole.dll" [2007-06-26 13:20]

Contents of the 'Scheduled Tasks' folder

2007-06-15 06:00:01 C:\windows\tasks\McDefragTask.job

2007-06-01 06:00:01 C:\windows\tasks\McQcTask.job

**************************************************************************

catchme 0.3.721 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net

Rootkit scan 2007-06-26 22:12:11

Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\$sys$cor]

"ImagePath"="System32\Drivers\$sys$cor.sys"

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\$sys$crater]

"ImagePath"="\??\C:\WINDOWS\system32\$sys$filesystem\crater.sys"

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\$sys$DRMServer]

"ImagePath"="C:\WINDOWS\system32\$sys$filesystem\$sys$DRMServer.exe"

Completion time: 2007-06-26 22:12:56

C:\ComboFix-quarantined-files.txt ... 2007-06-26 22:12

--- E O F ---

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You need to print this out or save a copy to Notepad for reading because you can NOT have IE/FF or any browser open while doing the fix.

Open HijackThis and click on Do a system scan only. Place a check mark next to the following:

O2 - BHO: MSVPS System - {49CF52D7-8D58-4E22-A874-AAD721F5B523} - C:\windows\ddesupport.dll

O21 - SSODL: msole - {BB35535F-AFB3-4BCF-A263-3ADC9DF204FF} - C:\windows\msole.dll

Close ALL other open windows and programs and click Fix checked.

Please go HERE to run Panda's ActiveScan

  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report and a fresh HijackThis log

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