4 Accounts

[martymas]

hi all ive struck some thing that is foriegn

to me

i had this compt sent to me

that has 4 accounts

i need to delete 3 of those accounts

with out compremising the compt

how do i do this and where

ive only ever used one account

so ime a novice when it means more than one account

on one account the c:\windows\sys\mdm.dll.exe

is missing

and when you open it that message comes up

but i dosent show in the other 3 accounts

am i confusing you

the reason ime posting is because im confused

any help

thanks

marty

[the operating sys is xp home]

Edited May 11, 2007 by martymas

[diaperbaby]

The file it is reporting missing is attributed to spyware. It was likely embedded in that user account and removed without effecting the other users. I've dealt with this before min my mom/stepfather's computer. It looks as though the spyware was removed from the system, but it is still in the registry. If that user account doesn't necessarily need to be kept, the simplest solution would be to delete that user account, and then run spyware/antivirus software on whichever user account you do decide to keep.

[martymas]

thanks for your reply

yes the compt was full of spy ware

and one folder was infected

some of it was deleted before it came to me

and by using ad-aware and avast i got rid of most of the others

i was instructed by the owners of the sys to delete

three of the accounts

how do i do this and where do i go to delete them

thanks again

marty

[diaperbaby]

To delete the user accounts you do not want, it's fairly easy.

Click on start, control panel

Click show classic in the left bar

Double Click User Accounts

Click the account you wish to delete

Click Delete the account

You will be asked if you want to keep or delete the files associated with the user

If you're not sure whether or not the owner wants you to keep the files, I would go ahead and keep them.

The files will be stored on the desktop in a folder bearing the deleted account's name.

[martymas]

ok got it sussed

thanks for the info

i found xppro a bit different from xp home

as i have xppro

i was floundering abit when i opened xp home

but ive deleted those 3 accounts

but ime haveing trouble logging in

it is dial up

i think the owners have given me

the wrong user name or p-word

as that is the message i get

marty