I Got Hacked Big Time[RESOLVED]

[garmanma]

I received a call from an online store to verify a purchase which I did'nt make. After cancelling my bank account. I also found out that thet're trying to buid a new computer through Newegg with my help. I only shop 4 or 5 online stores, all trusted and secure. I'm using Firefox. Everything is updated. I'm just wondering if there's anything on my computer

Thanks

Mark

Logfile of HijackThis v1.99.1

Scan saved at 7:10:01 PM, on 12/4/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\SYSTEM32\SVCHOST.EXE

C:\WINDOWS\SYSTEM32\SPOOLSV.EXE

C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Ahead\InCD\InCDsrv.exe

C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe

C:\PROGRA~1\TRENDM~1\INTERN~1\PCCTLCOM.EXE

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\system32\kmw_run.exe

C:\Program Files\Ahead\InCD\InCD.exe

C:\PROGRA~1\TRENDM~1\INTERN~1\TMPFW.EXE

C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\KMW_SHOW.EXE

C:\Program Files\SpywareGuard\sgmain.exe

C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe

C:\Program Files\SpywareGuard\sgbhp.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Desktop Calendar\Desktop Calendar.exe

C:\WINDOWS\system32\sol.exe

C:\PROGRA~1\TRENDM~1\INTERN~1\TMPROXY.EXE

C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE

C:\Documents and Settings\Mark\My Documents\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foodtv.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe

O4 - HKLM\..\Run: [inCD] C:\Program Files\Ahead\InCD\InCD.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: APC UPS Status.lnk = ?

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O11 - Options group: [iNTERNATIONAL] International*

O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} - http://www.techtv.com/sdccommon/download/tgctlins.cab

O16 - DPF: {555500CD-CB54-11D6-8DB9-0000864598B3} (Diagmgr Class) - http://h41209.www4.hp.com/awebui/jsp/answe...DiagManager.CAB

O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1120917855578

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {D1ACD2D8-7312-4D06-BECD-90EB094D2277} - http://mediaplayer.walmart.com/installer/install.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popc...aploader_v6.cab

O16 - DPF: {E56347B0-6C2B-4C2E-939F-EE513EAC80BC} (Creative Product Registration ActiveX Control Module) - http://us.creative.com/support/register/OC...ClientNoMFC.cab

O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe

O23 - Service: InCD File System Service (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe

O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe

O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe

O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe

O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe

O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

[therock247uk]

Lets run a scan...

First download AVG Anti-Spyware from HERE and save that file to your desktop.

This is a 30 day trial of the program

1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
   
2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
   
3. On the main screen select the icon "Update" then select the "Update now" link.
   • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
     

[*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.

[*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine".

[*]Under "Reports"

• Select "Automatically generate report after every scan"
  
• Un-Select "Only if threats were found"
  

Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.

1. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
   IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
   
2. Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
   
3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
   
4. AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
   Once the scan is complete do the following:
   
5. If you have any infections you will prompted, then select "Apply all actions"
   
6. Next select the "Reports" icon at the top.
   
7. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
   
8. Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.
   

[garmanma]

I have the program installedbut it won't update. I keep getting the message "server is not ready" I'll try again in a few hours

Mark

[garmanma]

Here's the report

Mark

---------------------------

AVG Anti-Spyware - Scan Report

---------------------------------------------------------

+ Created at: 5:47:09 PM 12/5/2006

+ Scan result:

:mozilla.28:C:\Documents and Settings\Mark\Application Data\Mozilla\Firefox\Profiles\7qp1t5w8.default\cookies.txt -> TrackingCookie.Googleadservices : No action taken.

C:\!KillBox\dgprpsetup.exe -> Trojan.Small : No action taken.

::Report end

[therock247uk]

Please download ATF Cleaner by Atribune.

This program is for XP and Windows 2000 only

• Double-click ATF-Cleaner.exe to run the program.
  Under Main choose: Select All
  Click the Empty Selected button.
  

If you use Firefox browser

• Click Firefox at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  

If you use Opera browser

• Click Opera at the top and choose: Select All
  Click the Empty Selected button.
  NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  

Click Exit on the Main menu to close the program.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

Please go HERE to run Panda's ActiveScan

• Once you are on the Panda site click the Scan your PC button
  
• A new window will open...click the Check Now button
  
• Enter your Country
  
• Enter your State/Province
  
• Enter your e-mail address and click send
  
• Select either Home User or Company
  
• Click the big Scan Now button
  
• If it wants to install an ActiveX component allow it
  
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  
• When download is complete, click on My Computer to start the scan
  
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
  

[garmanma]

Here you go. I use ATF daily, already

Mark

Incident Status Location

Possible Virus. Not disinfected C:\!KillBox\dgprpsetup.exe

Adware:Adware Program Not disinfected C:\!KillBox\WildApp.inf

Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Mark\My Documents\smitRem\Process.exe

Possible Virus. Not disinfected C:\Documents and Settings\Mark\My Documents\smitRem\swreg.exe

Possible Virus. Not disinfected C:\fixwareout\FindT\swreg.exe

[therock247uk]

Ok post a new Hijackthis log here in a reply.

[garmanma]

Here you go. I'm hoping nothing's wrong. I just want to make sure since I got spoofed on a website. I figured if they take your credit card info, they'll plant a worm or something

Mark

Logfile of HijackThis v1.99.1

Scan saved at 6:51:13 PM, on 12/6/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\SYSTEM32\SVCHOST.EXE

C:\WINDOWS\SYSTEM32\SPOOLSV.EXE

C:\WINDOWS\EXPLORER.EXE

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\system32\kmw_run.exe

C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe

C:\Program Files\Ahead\InCD\InCD.exe

C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\KMW_SHOW.EXE

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Ahead\InCD\InCDsrv.exe

C:\Program Files\SpywareGuard\sgmain.exe

C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe

C:\PROGRA~1\TRENDM~1\INTERN~1\PCCTLCOM.EXE

C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe

C:\WINDOWS\System32\svchost.exe

C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe

C:\Program Files\SpywareGuard\sgbhp.exe

C:\PROGRA~1\TRENDM~1\INTERN~1\TMPFW.EXE

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Desktop Calendar\Desktop Calendar.exe

C:\WINDOWS\system32\sol.exe

C:\PROGRA~1\TRENDM~1\INTERN~1\TMPROXY.EXE

C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE

C:\Documents and Settings\Mark\My Documents\hijack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foodtv.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [kmw_run.exe] kmw_run.exe

O4 - HKLM\..\Run: [inCD] C:\Program Files\Ahead\InCD\InCD.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: APC UPS Status.lnk = ?

O11 - Options group: [iNTERNATIONAL] International*

O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} - http://www.techtv.com/sdccommon/download/tgctlins.cab

O16 - DPF: {555500CD-CB54-11D6-8DB9-0000864598B3} (Diagmgr Class) - http://h41209.www4.hp.com/awebui/jsp/answe...DiagManager.CAB

O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1120917855578

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {D1ACD2D8-7312-4D06-BECD-90EB094D2277} - http://mediaplayer.walmart.com/installer/install.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popc...aploader_v6.cab

O16 - DPF: {E56347B0-6C2B-4C2E-939F-EE513EAC80BC} (Creative Product Registration ActiveX Control Module) - http://us.creative.com/support/register/OC...ClientNoMFC.cab

O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe

O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: InCD File System Service (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe

O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe

O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe

O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe

O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe

O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

[therock247uk]

Log looks fine here are you having any problems?

[garmanma]

No evrything seems fine. Thank you very much Rock

[therock247uk]

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Detect and Remove Programs:

• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
  

Prevention Programs:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  
• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.
  

Other necessary Programs:

• AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
  
• Firewall<= A firewall is definatley a must have. Three good free versions are Kerio, Sygate and ZoneLabs.
  

[garmanma]

Everything seems to be working properly. Go ahead and close it out

Thank you

Mark

[therock247uk]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.