rjmiller15 Posted November 2, 2006 Report Share Posted November 2, 2006 Here is the original topic of my problem and below is my Hijack log:http://www.besttechie.net/forums/Sp2-Download-t10266.htmlLogfile of HijackThis v1.99.1Scan saved at 11:21:56 AM, on 11/3/2006Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\rundll32.exeC:\WINDOWS\System32\MS32.exeC:\WINDOWS\Explorer.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\VGVyZXNhIE1pbGxlcg\command.exeC:\WINDOWS\system32\HPConfig.exeC:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exeC:\Program Files\Network Monitor\netmon.exeC:\WINDOWS\system32\1.tmpC:\WINDOWS\lsass.exeC:\WINDOWS\System32\carpserv.exeC:\Program Files\HPQ\One-Touch\OneTouch.EXEC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exeC:\WINDOWS\System32\logon.exeC:\yt32win.exeC:\Program Files\Internet Optimizer\optimize.exeC:\WINDOWS\System32\RUNDLL32.EXEC:\WINDOWS\Duce6.exeC:\WINDOWS\v1201.exeC:\nwnmff_e34.exeC:\kybrdff_e34.exeC:\windows\system32\ondsregs.exeC:\Program Files\webHancer\Programs\whagent.exeC:\Program Files\Ceiqfn\Ubfh.exeC:\Program Files\Internet Optimizer\actalert.exeC:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exeC:\WINDOWS\System32\sklrr7y1659308.exeC:\WINDOWS\sys01633430323.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Documents and Settings\Teresa Miller\Desktop\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8l.hpwis.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.comR1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us8l.hpwis.com/R3 - URLSearchHook: (no name) - _{A8B28872-3324-4CD2-8AA3-7D555C872D96} - (no file)F2 - REG:system.ini: Shell=Explorer.exe MS32.exeF2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe,MS32.exeO2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dllO2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem303.dllO3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocxO3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLLO3 - Toolbar: UCmore XP - The Search Accelerator - {44BE0690-5429-47f0-85BB-3FFD8020233E} - C:\Program Files\TheSearchAccelerator\UCMTSAIE.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dllO4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exeO4 - HKLM\..\Run: [CARPService] carpserv.exeO4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exeO4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeO4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -dO4 - HKLM\..\Run: [AutoTBar] C:\hp\bin\autotbar.exeO4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exeO4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RKO4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /sO4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXEO4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exeO4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exeO4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"O4 - HKLM\..\Run: [Windows Logon Application] C:\WINDOWS\System32\logon.exeO4 - HKLM\..\Run: [Ms Java for Windows NT] MS32.exeO4 - HKLM\..\Run: [Advanced DHTML Enable] C:\yt32win.exeO4 - HKLM\..\Run: [internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"O4 - HKLM\..\Run: [sys01633430323] C:\WINDOWS\sys01633430323.exeO4 - HKLM\..\Run: [vtmda330] RUNDLL32.EXE w02e04c4.dll,n 005da32b0000000302e04c4O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\System32\swinopem.exe GEN001O4 - HKLM\..\Run: [defender] C:\\dfndrff_e34.exeO4 - HKLM\..\Run: [TheMonitor] C:\WINDOWS\Duce6.exeO4 - HKLM\..\Run: [ACTX1] C:\WINDOWS\v1201.exeO4 - HKLM\..\Run: [newname] C:\\nwnmff_e34.exeO4 - HKLM\..\Run: [keyboard] C:\\kybrdff_e34.exeO4 - HKLM\..\Run: [{82-2C-CB-B8-ZN}] C:\windows\system32\ondsregs.exe GEN001O4 - HKLM\..\Run: [Microsoft ® Windows Network Latency Controller] C:\WINDOWS\system32\1.tmpO4 - HKLM\..\Run: [webHancer Agent] C:\Program Files\webHancer\Programs\whagent.exeO4 - HKLM\..\Run: [sxcah] C:\Program Files\Ceiqfn\Ubfh.exeO4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /autoO4 - HKLM\..\RunServices: [Windows Kernel System Service] wkssvr.exeO4 - HKCU\..\Run: [Ms Java for Windows NT] MS32.exeO4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exeO4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXEO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htmO9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htmO10 - Hijacked Internet access by WebHancerO10 - Hijacked Internet access by WebHancerO10 - Hijacked Internet access by WebHancerO14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.comO16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1157401335806O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1162564043072O20 - Winlogon Notify: OptimalLayout - C:\WINDOWS\system32\irj2l51o1.dllO23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exeO23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\VGVyZXNhIE1pbGxlcg\command.exeO23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exeO23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exeO23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exeO23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exeO23 - Service: Windows Network Latency Controller (nlc) - Unknown owner - C:\WINDOWS\system32\1.tmpO23 - Service: Microsoft sdk core (sdk) - Unknown owner - C:\WINDOWS\lsass.exeO23 - Service: Print Spooler Service (uek6asoela) - Unknown owner - C:\WINDOWS\System32\sklrr7y1659308.exe Quote Link to post Share on other sites
therock247uk Posted November 2, 2006 Report Share Posted November 2, 2006 First download AVG Anti-Spyware from HERE and save that file to your desktop.This is a 30 day trial of the programOnce you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.[*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.[*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine".[*]Under "Reports"Select "Automatically generate report after every scan"Un-Select "Only if threats were found"Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.2. Please download Brute Force Uninstaller to your desktop.Right click the BFU folder on your desktop, and choose Extract AllClick "Next"In the box to choose where to extract the files to,Click "Browse"Click on the + sign next to "My Computer"Click on "Local Disk (C:) or whatever your primary drive is Click "Make New Folder"Type in BFUClick "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".3. RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover. Save it in the same folder you made earlier (c:\BFU).Do not do anything with these yet!Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping F8 until a menu appears. Highlight Safe Mode and hit enter.4. Once in Safe Mode, Open AVG Anti-Spyware:Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.Once the scan is complete do the following:If you have any infections you will prompted, then select "Apply all actions"Next select the "Reports" icon at the top.Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).Close AVG Anti-Spyware5. Then, please go to Start > My Computer and navigate to the C:\BFU folder. Start the Brute Force Uninstaller by doubleclicking BFU.exe Behind the scriptline to execute field click the folder icon and select alcanshorty.bfu Press Execute and let the program do it?s job. (You ought to see a progress bar if you did this correctly.)Wait for the complete script execution box to pop up and press OK.Press exit to terminate the BFU program.Reboot into normal windows and post the contents of AVG Anti-Spyware text report that you saved and a new HiJackThis log. Quote Link to post Share on other sites
rjmiller15 Posted November 3, 2006 Author Report Share Posted November 3, 2006 Wow, this is an extensive reply. I will try this tomorrow!! Thank you for the quick response! Quote Link to post Share on other sites
rjmiller15 Posted November 3, 2006 Author Report Share Posted November 3, 2006 I'm going through the steps this morning, but I have one quick question before I do.As soon as I turn on the laptop it says "software\Microsoft\Windows\CurrentVersion\Run" and then has an Ok button. It pops up everything I boot up the laptop. Any way to get rid of this?THanks Quote Link to post Share on other sites
rjmiller15 Posted November 3, 2006 Author Report Share Posted November 3, 2006 wow, it will not allow me to download the file on this laptop. Everytime the download screen comes up, it goes away, and then IE closes. It's almost like the virus is blocking it or something.I once got it to unpack and then get to the wizard screen but then it just closes. Should I skip to the Brute Force part and then come back to the AVG part? Quote Link to post Share on other sites
therock247uk Posted November 3, 2006 Report Share Posted November 3, 2006 Open HijackThis, click Config, click Misc ToolsClick "Open Uninstall Manager"Click "Save List" (generates uninstall_list.txt)Click Save, copy and paste the results in your next post. Quote Link to post Share on other sites
rjmiller15 Posted November 3, 2006 Author Report Share Posted November 3, 2006 I went ahead and restored the computer. The trojan got on my thumb drive and then got on my main pc. I can't have that. So I'm starting from square one. Do you suggest I install the antivirus FIRST, before I connect to the pc?? I am thinking of installing a spyware program on there too, even before I attach it to the internet.Advice? Quote Link to post Share on other sites
therock247uk Posted November 3, 2006 Report Share Posted November 3, 2006 Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:Detect and Remove Programs:How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.Prevention Programs: Spywareblaster <= SpywareBlaster will prevent spyware from being installed.Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computerGoogle Toolbar <= Get the free google toolbar to help stop pop up windows.I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.Other necessary Programs: AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.Firewall<= A firewall is definatley a must have. Three good free versions are Kerio, Sygate and ZoneLabs. Quote Link to post Share on other sites
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