djwalls Posted October 24, 2006 Report Share Posted October 24, 2006 Hi everyone, just find this website trying to look for ways to remove the popups i get constantly lately. I´m not sure if i got them after the instalation by mistake of netpumper or what is going on, i´m posting a hijack this log to see if anyone can help... Thanks....Logfile of HijackThis v1.99.1Scan saved at 20:37:25, on 24/10/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Archivos de programa\Archivos comunes\EPSON\EBAPI\eEBSVC.exeC:\Archivos de programa\AntiVir PersonalEdition Classic\sched.exeC:\Archivos de programa\AntiVir PersonalEdition Classic\avguard.exeC:\Archivos de programa\Archivos comunes\EPSON\EBAPI\SAgent2.exeC:\Archivos de programa\Archivos comunes\LightScribe\LSSrvc.exeC:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\Explorer.EXEC:\Archivos de programa\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exeC:\WINDOWS\system32\svchost.exeC:\Archivos de programa\WinPoET Broadband Connection\WrOS.EXEC:\WINDOWS\system32\MsPMSPSv.exeC:\WINDOWS\RTHDCPL.EXEC:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXEC:\Archivos de programa\AntiVir PersonalEdition Classic\avgnt.exeC:\WINDOWS\system32\rundll32.exeC:\WINDOWS\system32\ctfmon.exeC:\Archivos de programa\MSN Messenger\MsnMsgr.ExeC:\Archivos de programa\Messenger\msmsgs.exeC:\Archivos de programa\Internet Explorer\iexplore.exec:\archiv~1\intern~1\iexplore.exeC:\Archivos de programa\Telefonica\Kit ADSL USB\DSLMON.EXEC:\Archivos de programa\BitComet\BitComet.exeC:\WINDOWS\system32\svchost.exeC:\Archivos de programa\Internet Explorer\iexplore.exeC:\Documents and Settings\Usuario\Mis documentos\hijackthis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = VÃnculosF2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exeO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dllO2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.5.0_06\bin\ssv.dllO2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Archivos de programa\Archivos comunes\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\archivos de programa\google\googletoolbar2.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\archivos de programa\google\googletoolbar2.dllO4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXEO4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXEO4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exeO4 - HKLM\..\Run: [avgnt] "C:\Archivos de programa\AntiVir PersonalEdition Classic\avgnt.exe" /minO4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Archivos de programa\PowerISO\PWRISOVM.EXEO4 - HKLM\..\Run: [bluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgentO4 - HKLM\..\Run: [griddrvdeleteglue] C:\Documents and Settings\All Users\Datos de programa\Inter Lite Grid Drv\wait bind.exeO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Archivos de programa\Java\jre1.5.0_06\bin\jusched.exeO4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [MsnMsgr] "C:\Archivos de programa\MSN Messenger\MsnMsgr.Exe" /backgroundO4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de programa\Messenger\msmsgs.exe" /backgroundO4 - HKCU\..\Run: [support noun] C:\DOCUME~1\Usuario\DATOSD~1\OBJROA~1\Flap Coal.exeO4 - Global Startup: Consola KIT ADSL.lnk = C:\Archivos de programa\Telefonica\Kit ADSL USB\DSLMON.EXEO4 - Global Startup: Inicio rápido de Adobe Reader.lnk = C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exeO8 - Extra context menu item: &Búsqueda en Google - res://c:\archivos de programa\google\GoogleToolbar2.dll/cmsearch.htmlO8 - Extra context menu item: &Traducir palabra inglesa - res://c:\archivos de programa\google\GoogleToolbar2.dll/cmwordtrans.htmlO8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000O8 - Extra context menu item: Instantánea de caché de la página - res://c:\archivos de programa\google\GoogleToolbar2.dll/cmcache.htmlO8 - Extra context menu item: Páginas similares - res://c:\archivos de programa\google\GoogleToolbar2.dll/cmsimilar.htmlO8 - Extra context menu item: Páginas vinculadas - res://c:\archivos de programa\google\GoogleToolbar2.dll/cmbacklinks.htmlO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLLO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exeO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204O17 - HKLM\System\CCS\Services\Tcpip\..\{B475832E-4DA4-4358-B5DE-F5E426DBE3CD}: NameServer = 80.58.61.250 80.58.61.254O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARCHIV~1\MSNMES~1\MSGRAP~1.DLLO18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARCHIV~1\MSNMES~1\MSGRAP~1.DLLO23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Archivos de programa\AntiVir PersonalEdition Classic\sched.exeO23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Archivos de programa\AntiVir PersonalEdition Classic\avguard.exeO23 - Service: EpsonBidirectionalService - Unknown owner - C:\Archivos de programa\Archivos comunes\EPSON\EBAPI\eEBSVC.exeO23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Archivos de programa\Archivos comunes\EPSON\EBAPI\SAgent2.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Archivos de programa\Archivos comunes\LightScribe\LSSrvc.exeO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exeO23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Archivos de programa\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exeO23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Archivos de programa\WinPoET Broadband Connection\WrOS.EXEI´ve seen a couple of dodgy names as bind.exe and flap coal.exe, should i delete them?any help appreciated Thanks!!!! 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therock247uk Posted October 25, 2006 Report Share Posted October 25, 2006 Please Download NoLop to your desktop from one of the links below...Link 1Link 2Link 3First close any other programs you have running as this will require a rebootDouble click NoLop.exe to run it[*]Now click the button labelled "Search and Destroy"<<your computer will now be scanned for infected files>>[*] When scanning is finished you will be prompted to reboot only if infected, Click OK[*] Now click the "REBOOT" Button.[*] A Message should popup from NoLop. If not, double click the program again and it will finish Please Post the contents of C:\NoLop.log along with a fresh HijackThis log --If you receive an error, "mscomctl.ocx or one of its dependencies are not correctly registered," please download mscomctl.ocx to your system32 folder then rerun the program. -- Quote Link to post Share on other sites
djwalls Posted October 25, 2006 Author Report Share Posted October 25, 2006 Hiya, i´ve done exactly as you say, but still after i got a couple of them popups... here is the hijackthis report, and the nolop report that did find an infection...Logfile of HijackThis v1.99.1Scan saved at 18:11:14, on 25/10/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Archivos de programa\Archivos comunes\EPSON\EBAPI\eEBSVC.exeC:\Archivos de programa\AntiVir PersonalEdition Classic\sched.exeC:\Archivos de programa\AntiVir PersonalEdition Classic\avguard.exeC:\Archivos de programa\Archivos comunes\EPSON\EBAPI\SAgent2.exeC:\Archivos de programa\Archivos comunes\LightScribe\LSSrvc.exeC:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\Explorer.EXEC:\Archivos de programa\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exeC:\WINDOWS\system32\svchost.exeC:\Archivos de programa\WinPoET Broadband Connection\WrOS.EXEC:\WINDOWS\system32\MsPMSPSv.exeC:\WINDOWS\RTHDCPL.EXEC:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXEC:\Archivos de programa\AntiVir PersonalEdition Classic\avgnt.exeC:\WINDOWS\system32\rundll32.exeC:\Archivos de programa\Internet Explorer\iexplore.exeC:\Archivos de programa\Java\jre1.5.0_06\bin\jusched.exeC:\WINDOWS\system32\ctfmon.exec:\archiv~1\intern~1\iexplore.exeC:\Archivos de programa\Telefonica\Kit ADSL USB\DSLMON.EXEC:\Archivos de programa\Internet Explorer\iexplore.exeC:\Documents and Settings\Usuario\Escritorio\hijackthis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = VÃnculosF2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exeO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dllO2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\ARCHIV~1\SPYBOT~1\SDHelper.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.5.0_06\bin\ssv.dllO2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Archivos de programa\Archivos comunes\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\archivos de programa\google\googletoolbar2.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\archivos de programa\google\googletoolbar2.dllO4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXEO4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXEO4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exeO4 - HKLM\..\Run: [avgnt] "C:\Archivos de programa\AntiVir PersonalEdition Classic\avgnt.exe" /minO4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Archivos de programa\PowerISO\PWRISOVM.EXEO4 - HKLM\..\Run: [bluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgentO4 - HKLM\..\Run: [griddrvdeleteglue] C:\Documents and Settings\All Users\Datos de programa\Inter Lite Grid Drv\wait bind.exeO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Archivos de programa\Java\jre1.5.0_06\bin\jusched.exeO4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [support noun] C:\DOCUME~1\Usuario\DATOSD~1\OBJROA~1\Flap Coal.exeO4 - Global Startup: Consola KIT ADSL.lnk = C:\Archivos de programa\Telefonica\Kit ADSL USB\DSLMON.EXEO4 - Global Startup: Inicio rápido de Adobe Reader.lnk = C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exeO8 - Extra context menu item: &Búsqueda en Google - res://c:\archivos de programa\google\GoogleToolbar2.dll/cmsearch.htmlO8 - Extra context menu item: &Traducir palabra inglesa - res://c:\archivos de programa\google\GoogleToolbar2.dll/cmwordtrans.htmlO8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000O8 - Extra context menu item: Instantánea de caché de la página - res://c:\archivos de programa\google\GoogleToolbar2.dll/cmcache.htmlO8 - Extra context menu item: Páginas similares - res://c:\archivos de programa\google\GoogleToolbar2.dll/cmsimilar.htmlO8 - Extra context menu item: Páginas vinculadas - res://c:\archivos de programa\google\GoogleToolbar2.dll/cmbacklinks.htmlO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLLO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exeO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204O17 - HKLM\System\CCS\Services\Tcpip\..\{B475832E-4DA4-4358-B5DE-F5E426DBE3CD}: NameServer = 80.58.61.250 80.58.61.254O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARCHIV~1\MSNMES~1\MSGRAP~1.DLLO18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARCHIV~1\MSNMES~1\MSGRAP~1.DLLO23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Archivos de programa\AntiVir PersonalEdition Classic\sched.exeO23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - AVIRA GmbH - C:\Archivos de programa\AntiVir PersonalEdition Classic\avguard.exeO23 - Service: EpsonBidirectionalService - Unknown owner - C:\Archivos de programa\Archivos comunes\EPSON\EBAPI\eEBSVC.exeO23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Archivos de programa\Archivos comunes\EPSON\EBAPI\SAgent2.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Archivos de programa\Archivos comunes\LightScribe\LSSrvc.exeO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exeO23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Archivos de programa\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exeO23 - Service: WinPPPoverEthernet - iVasion, a Routerware Company - C:\Archivos de programa\WinPoET Broadband Connection\WrOS.EXENoLop! Log by Skate_Punk_21Fix running from: C:\Documents and Settings\Usuario\Escritorio[25/10/2006][18:01:37]---Infection Files Found/Removed---C:\WINDOWS\tasks\A4E4B53F91DF25A3.jobBeginning Removal...Rebooting...Removing Lop's Leftover Files/Folders...Editing Registry...**Fix Complete!**---Listing AppData sub directories---C:\Documents and Settings\All Users\Application Data\MicrosoftC:\Documents and Settings\Usuario\Application Data\MicrosoftC:\Documents and Settings\Usuario\Application Data\SegaAnything eles i should do? Cheers mate and thanks very much for helping me. Quote Link to post Share on other sites
therock247uk Posted October 26, 2006 Report Share Posted October 26, 2006 Please download ATF Cleaner by Atribune.This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.Under Main choose: Select AllClick the Empty Selected button.If you use Firefox browserClick Firefox at the top and choose: Select AllClick the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browserClick Opera at the top and choose: Select AllClick the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.For Technical Support, double-click the e-mail address located at the bottom of each menu.Please go HERE to run Panda's ActiveScanOnce you are on the Panda site click the Scan your PC buttonA new window will open...click the Check Now buttonEnter your CountryEnter your State/ProvinceEnter your e-mail address and click sendSelect either Home User or CompanyClick the big Scan Now buttonIf it wants to install an ActiveX component allow itIt will start downloading the files it requires for the scan (Note: It may take a couple of minutes)When download is complete, click on My Computer to start the scanWhen the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report Quote Link to post Share on other sites
djwalls Posted October 28, 2006 Author Report Share Posted October 28, 2006 HIya mate downloaded that program and run it, but i cant do the online activescan with panda, it says there was an error trying to download activescan, but it did not ask me anything about instaling the activex contrlos or anything, and still getting them pop ups, any ideas?cheers mate Quote Link to post Share on other sites
therock247uk Posted October 28, 2006 Report Share Posted October 28, 2006 First download AVG Anti-Spyware from HERE and save that file to your desktop.This is a 30 day trial of the programOnce you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.On the main screen select the icon "Update" then select the "Update now" link.Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.[*]Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.[*]Once in the Settings screen click on "Recommended actions" and then select "Quarantine".[*]Under "Reports"Select "Automatically generate report after every scan"Un-Select "Only if threats were found"Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.Once the scan is complete do the following:If you have any infections you will prompted, then select "Apply all actions"Next select the "Reports" icon at the top.Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan. Quote Link to post Share on other sites
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