Word Perfect Help Line

[snyper]

This is a True phone call from the Word Perfect Help line which was transcribed from a Recording monitoring the customer care department. Needless to say the HelpDesk employee was fired; however, he/she is currently suing the WordPerfect organization for "Termination without Cause." This is actual Dialogue of a former WordPerfect Customer Support employee. Now I know why they record these conversations!

"Ridge Hall computer assistance; may I help you?"

"Yes, well, I'm having trouble with WordPerfect."

"What sort of trouble?"

"Well, I was just typing along, and all of a sudden the words went away."

"Went away?"

"They disappeared."

"Hmm. So what does your screen look like now?"

"Nothing."

"Nothing?"

"It's blank, it won't accept anything when I type."

"Are you still in WordPerfect, or did you get out?"

"How do I tell?"

"Can you see the C: prompt on the screen?"

"What's a sea-prompt?"

"Never mind, can you move your cursor around the screen?"

"There isn't any cursor: I told you, it won't accept anything I type."

"Does your monitor have a power indicator?"

"What's a monitor?"

"It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"

"I don't know."

"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"

"Yes, I think so."

"Great. Follow the cord to the plug, and tell me if it's plugged into the wall."

"Yes, it is."

"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"

"No."

"Well, there are. I need you to look back there again and find the other cable."

"Okay, here it is."

"Follow it for me, and tell me if it's plugged securely into the back of your computer."

"I can't reach."

"Uh huh. Well, can you see if it is?"

"No."

"Even if you maybe put your knee on something and lean way over?"

"Oh, it's not because I don't have the right angle -- it's because it's dark."

"Dark?"

"Yes, the office light is off, and the only light I have is coming in from the window."

"Well, turn on the office light then."

"I can't."

"No? Why not?"

"Because there's a power failure."

"A power... A power failure? Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"

"Well, yes, I keep them in the closet."

"Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."

"Really? Is it that bad?"

"Yes, I'm afraid it is."

"Well, all right then, I suppose. What do I tell them?"

"Tell them you're too f***%&g stupid to own a computer."

[bobbynichols]

Now I know why they record these conversations!

... yup... fodder for Comedy Club !!!

[snyper]

Ive since found out that this didnt happen, well, thats the general opinion.

[JDoors]

Ahh ... Another Internet Phenomena: The "It's not real" effect.

People are so used to seeing made-up stuff they are no longer able to distinguish real from fake (though I think that particular "conversation" is fake ... but that's not my point).

An example is the photos of planes landing on an island airport. They fly right over the beach, closer than you've ever seen planes to people. It's real, the photos are real, but inevitably someone proclaims, with false bravado, "It's Photoshopped!"

What are ya gonna do?

[50cent1228]

wow thats funny there was one for dell support this women called and said her free cupholder that she got with the comp broke ...it was the cd drive