kelijosaphine123
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Posts posted by kelijosaphine123
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the 2 logs for FRST are attached.
Easier to read if they are just posted !!
Posted by flashh4
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 10-07-2014
Ran by Derek at 2014-07-10 14:53:03
Running from C:\Users\Derek\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2UY39KLT
Boot Mode: Normal
==========================================================
==================== Security Center ========================
AV: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: AVG AntiVirus Free Edition 2014 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664}
==================== Installed Programs ======================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.1.0.4880 - Adobe Systems Incorporated) Hidden
Adobe Reader X (10.1.10) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.10 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.3.133 - Adobe Systems, Inc.)
AMD APP SDK Runtime (Version: 10.0.851.4 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{9F39CB40-487E-C076-C71D-1C5F28AD0919}) (Version: 3.0.859.0 - Advanced Micro Devices, Inc.)
AMD Media Foundation Decoders (Version: 1.0.70306.1148 - Advanced Micro Devices, Inc.) Hidden
AMD Steady Video Plug-In (Version: 2.03.0000 - AMD) Hidden
AMD VISION Engine Control Center (x32 Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) Hidden
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4716 - AVG Technologies)
AVG 2014 (Version: 14.0.3986 - AVG Technologies) Hidden
AVG 2014 (Version: 14.0.4716 - AVG Technologies) Hidden
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version: - )
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: - )
Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version: - )
Canon MG2100 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG2100_series) (Version: - )
Canon MG2100 series User Registration (HKLM-x32\...\Canon MG2100 series User Registration) (Version: - )
Canon MP Navigator EX 5.0 (HKLM-x32\...\MP Navigator EX 5.0) (Version: - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: - )
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version: - )
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2012.0306.1130.20440 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2012.0306.1131.20440 - Advanced Micro Devices, Inc.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
GoZone iSync (HKLM-x32\...\GoZone iSync) (Version: 2.0.1 - Virgin HealthMiles)
Java 7 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.250 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.5 - Sun Microsystems, Inc.) Hidden
Java 6 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216025FF}) (Version: 6.0.250 - Oracle)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version: - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version: - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
PCSpeedBoost 1.0.5 (HKLM-x32\...\PCSpeedBoost) (Version: 1.0.5 - Boost Software Inc.)
PDF Creator (HKLM\...\PDF Creator) (Version: - )
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Produtools Manuals 2.1 E1 Toolbar (HKLM-x32\...\Produtools_Manuals_2.1_E1 Toolbar) (Version: 6.9.0.16 - Produtools Manuals 2.1 E1) <==== ATTENTION
Rapport (x32 Version: 3.5.1307.93 - Trusteer) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.48.823.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6577 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Reader Driver (HKLM-x32\...\{62BBB2F0-E220-4821-A564-730807D2C34D}) (Version: 6.1.7601.39013 - Realtek Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0016 - REALTEK Semiconductor Corp.)
SavingsBull (x32 Version: 1.0.0.0 - SavingsBull) Hidden <==== ATTENTION
SavingsbullFilter (Version: 1.0.0.0 - SavingsBull Filter) Hidden <==== ATTENTION
Skype Click to Call (HKLM-x32\...\{BB285C9F-C821-4770-8970-56C4AB52C87E}) (Version: 7.1.15383.6004 - Microsoft Corporation)
Skypeâ„¢ 6.14 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.14.104 - Skype Technologies S.A.)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.39.0 - Synaptics Incorporated)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.2 - TOSHIBA)
TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.2.3.1 - TOSHIBA CORPORATION)
TOSHIBA Audio Enhancement (HKLM\...\{F2DE0088-CF05-4DAB-AC4D-9D2C4D657456}) (Version: 1.0.2.8 - TOSHIBA Corporation)
Toshiba Book Place (HKLM-x32\...\{C31337DE-0CDC-45A9-9A32-F099AC78D557}) (Version: 3.0.9490 - K-NFB Reading Technology, Inc.)
TOSHIBA eco Utility (HKLM\...\{C9C56642-9AAB-4267-9454-36FF1CC59168}) (Version: 1.3.11.64 - TOSHIBA Corporation)
TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.18.64 - TOSHIBA Corporation)
TOSHIBA Face Recognition (Version: 3.1.18.64 - TOSHIBA Corporation) Hidden
TOSHIBA Hardware Setup (HKLM-x32\...\{97965331-BC5D-4D9F-B6DF-5C0A123E4AE0}) (Version: 2.1.0.10 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.12 - TOSHIBA Corporation)
Toshiba Laptop Checkup (HKLM-x32\...\NortonPCCheckup) (Version: 2.0.17.38 - Symantec Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.87.5 - TOSHIBA CORPORATION)
TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.7.7 - TOSHIBA CORPORATION)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.7.15.64 - TOSHIBA Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.4 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.7.52020010 - TOSHIBA CORPORATION)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.21.64 - TOSHIBA Corporation)
TOSHIBA ReelTime (Version: 1.7.21.64 - TOSHIBA Corporation) Hidden
Toshiba Security Dashboard (HKLM-x32\...\ToshibaSD) (Version: 1.0.0.48 - Symantec Corporation)
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.13 - TOSHIBA)
TOSHIBA Supervisor Password (HKLM-x32\...\{0AF17224-CF88-40B8-BB1A-D179369847B4}) (Version: 2.1.0.5 - TOSHIBA Corporation)
TOSHIBA User's Guide (HKLM-x32\...\{3384E1D9-3F18-4A98-8655-180FEF0DFC02}) (Version: 1.00.02 - TOSHIBA)
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.6.0025.640205 - TOSHIBA Corporation)
TOSHIBA Value Added Package (Version: 1.6.0025.640205 - TOSHIBA Corporation) Hidden
TOSHIBA Value Added Package (x32 Version: 1.6.0025.640205 - TOSHIBA Corporation) Hidden
TOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 2.0.3.33 - TOSHIBA Corporation)
TOSHIBA Web Camera Application (x32 Version: 2.0.3.33 - TOSHIBA Corporation) Hidden
TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.9 - TOSHIBA)
Trusteer Endpoint Protection (HKLM-x32\...\Rapport_msi) (Version: 3.5.1307.93 - Trusteer)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version: - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version: - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version: - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version: - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version: - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version: - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version: - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version: - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version: - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version: - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version: - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version: - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2883030) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{F5DCAB53-C2FD-4E5A-8C83-0F37485E5E89}) (Version: - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version: - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version: - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version: - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version: - Microsoft)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
==================== Restore Points =========================
13-05-2014 13:56:56 Configured TOSHIBA Bulletin Board
13-05-2014 14:33:51 Removed TOSHIBA Disc Creator.
13-05-2014 14:36:52 Removed Toshiba Online Backup
13-05-2014 14:40:42 Removed Rapport
16-05-2014 00:19:21 Installed Rapport
19-05-2014 02:42:40 Windows Update
21-05-2014 05:44:27 Windows Update
12-06-2014 19:20:33 Installed Rapport
13-06-2014 01:31:34 Windows Update
30-06-2014 19:37:25 Installed Rapport
10-07-2014 16:16:11 Windows Update
==================== Hosts content: ==========================
2009-07-13 20:34 - 2014-04-11 12:33 - 00000867 ____A C:\windows\system32\Drivers\etc\hosts
127.0.0.1 d3oxij66pru1i3.cloudfront.net
==================== Scheduled Tasks (whitelisted) =============
Task: {04E99CF7-590E-42AE-B2D8-F8270A224BBB} - \AdobeFlashPlayerUpdate 2 No Task File <==== ATTENTION
Task: {0BCA805D-62E1-40B6-A399-354137784871} - System32\Tasks\PCSB_Derek_PCSpeedBoost_RS_WeeklyTask => C:\Program Files (x86)\PC SpeedBoost\PCSpeedBoost.exe [2014-07-03] ()
Task: {2554C763-A3FE-41EF-93EE-BA9888F1583A} - System32\Tasks\PCSB_Derek_PCSpeedBoost_RS_DailyTask => C:\Program Files (x86)\PC SpeedBoost\PCSpeedBoost.exe [2014-07-03] ()
Task: {28A7CB93-BB07-43A3-A031-5BBD7020E155} - System32\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv => C:\windows\TEMP\{8A362EF7-0538-4A88-BBD4-DA9CBF3085E5}.exe
Task: {2E81B3A9-00B2-4809-9B1D-565656FCF4CC} - System32\Tasks\{6D4ADAC6-48F1-42DE-A165-87E8E0EA5552} => Iexplore.exe http://ui.skype.com/ui/0/6.14.60.104/en/go/help.faq.installer?LastError=1618
Task: {3C09BB1B-7DE3-4333-BE52-394560592423} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-05-02] (Google Inc.)
Task: {3E35ABA9-8AE6-4F80-A3E5-BE918EDCF35F} - System32\Tasks\{6316A258-6260-4A64-9EC4-1C79C2A1E79F} => Iexplore.exe http://ui.skype.com/ui/0/6.14.60.104/en/go/help.faq.installer?LastError=1618
Task: {4AFEF247-EBC5-4A4D-97E7-5564296EA555} - System32\Tasks\AVG-Secure-Search-Update_JUNE2013_HP_rmv => C:\windows\TEMP\{144C7C95-78C3-41D0-926A-FA3C87DA727E}.exe
Task: {5388261B-00A5-4EB5-969E-5C8C23B80BEC} - System32\Tasks\DSite => C:\Users\Derek\AppData\Roaming\DSite\UPDATE~1\UPDATE~1.EXE <==== ATTENTION
Task: {741565B6-4656-467C-AD7E-6BFBED41F055} - System32\Tasks\PCSB_Derek_PCSpeedBoost_LG_DailyTask => C:\Program Files (x86)\PC SpeedBoost\PCSpeedBoost.exe [2014-07-03] ()
Task: {7875375C-C822-4379-ADE9-D7697E941659} - System32\Tasks\PCSB_Derek_PCSpeedBoost_LogonTask => C:\Program Files (x86)\PC SpeedBoost\PCSpeedBoost.exe [2014-07-03] ()
Task: {83D1C731-5F68-42A1-8A35-5FEB8F6CEF77} - \AdobeFlashPlayerUpdate No Task File <==== ATTENTION
Task: {92B72540-0EDA-4514-AA8E-C28A996EA702} - System32\Tasks\EPUpdater => C:\Users\Derek\AppData\Roaming\BABSOL~1\Shared\BabMaint.exe <==== ATTENTION
Task: {DD5C469D-61B6-4459-9F8B-EE9B585D0FDE} - System32\Tasks\BitGuard => Sc.exe start BitGuard <==== ATTENTION
Task: {E0E51AA4-8FD0-488D-A819-CDD3FF7AEE62} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-05-02] (Google Inc.)
Task: {EA0A97DC-A844-4ECD-B43D-773E437C4780} - System32\Tasks\{7F4743AD-9A58-449F-B46E-1875AAFC3A82} => Iexplore.exe http://ui.skype.com/ui/0/6.14.60.104/en/go/help.faq.installer?LastError=1618
Task: {F49A2418-FF0F-4DDA-9B71-897FE9834FCA} - System32\Tasks\Norton Anti-Theft\Norton Error Processor => C:\Program Files (x86)\Norton Anti-Theft\Engine\1.2.0.29\SymErr.exe
Task: {F70DFB60-007E-4A88-A79E-5A73D53E3586} - System32\Tasks\Norton Anti-Theft\Norton Error Analyzer => C:\Program Files (x86)\Norton Anti-Theft\Engine\1.2.0.29\SymErr.exe
Task: C:\windows\Tasks\AVG-Secure-Search-Update_JUNE2013_HP_rmv.job => C:\windows\TEMP\{144C7C95-78C3-41D0-926A-FA3C87DA727E}.exe
Task: C:\windows\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job => C:\windows\TEMP\{8A362EF7-0538-4A88-BBD4-DA9CBF3085E5}.exe
Task: C:\windows\Tasks\DSite.job => C:\Users\Derek\AppData\Roaming\DSite\UPDATE~1\UPDATE~1.EXE <==== ATTENTION
Task: C:\windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
==================== Loaded Modules (whitelisted) =============
2013-07-24 14:04 - 2011-10-04 22:43 - 00087552 _____ () C:\windows\System32\custmon64i.dll
2012-09-08 15:47 - 2011-02-07 10:56 - 00138192 _____ () C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
2014-02-12 15:16 - 2014-02-12 15:16 - 00210432 _____ () c:\Program Files\SavingsbullFilter\SavingsbullFilterService64.exe
2014-02-02 12:26 - 2014-02-02 12:26 - 00317952 _____ () c:\Program Files\SavingsbullFilter\ProtocolFilters.dll
2013-11-19 01:42 - 2013-11-19 01:42 - 00110080 _____ () c:\Program Files\SavingsbullFilter\nfapi.dll
2012-03-02 17:08 - 2012-03-02 17:08 - 00595840 _____ () C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
2010-12-15 16:19 - 2010-12-15 16:19 - 00124320 _____ () C:\Program Files\Toshiba\TECO\MUIHelp.dll
2011-02-14 07:55 - 2011-02-14 07:55 - 00043520 ____R () C:\Program Files\HTC\ModeSelection\VMMModeSelection.exe
2012-03-06 13:25 - 2012-03-06 13:25 - 00369152 _____ () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLI.Aspect.CrossDisplay.Graphics.Dashboard.dll
2012-02-03 14:33 - 2012-02-03 14:33 - 00016384 _____ () C:\Program Files (x86)\ATI Technologies\ATI.ACE\Branding\Branding.dll
2012-02-24 15:35 - 2012-02-24 15:35 - 00079784 _____ () C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosIPCWraper.dll
2013-11-15 11:35 - 2014-06-30 13:48 - 01404120 _____ () C:\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportMS.dll
2014-03-23 17:04 - 2014-03-23 17:04 - 00557056 _____ () C:\Program Files (x86)\Trusteer\Rapport\bin\js32.dll
==================== Alternate Data Streams (whitelisted) =========
AlternateDataStreams: C:\ProgramData\TEMP:D1B5B4F1
==================== Safe Mode (whitelisted) ===================
==================== EXE Association (whitelisted) =============
==================== MSCONFIG/TASK MANAGER disabled items =========
MSCONFIG\startupreg: BrowserSafeguard => "C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe"
MSCONFIG\startupreg: GrooveMonitor => "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
MSCONFIG\startupreg: NortonOnlineBackupReminder => "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
MSCONFIG\startupreg: TCrdMain => %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
MSCONFIG\startupreg: ToshibaServiceStation => "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
MSCONFIG\startupreg: TosReelTimeMonitor => %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
MSCONFIG\startupreg: TosWaitSrv => %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe
MSCONFIG\startupreg: vProt => "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
==================== Faulty Device Manager Devices =============
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
==================== Event log errors: =========================
Application errors:
==================
Error: (07/10/2014 01:53:12 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17126 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1530
Start Time: 01cf9c77fc175043
Termination Time: 124
Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Report Id:
Error: (07/10/2014 01:51:13 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3011) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
Error: (07/10/2014 01:51:13 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3012) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
Error: (07/10/2014 01:45:12 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
Error: (07/10/2014 10:30:49 AM) (Source: Windows Search Service) (EventID: 3007) (User: )
Description: Performance monitoring cannot be initialized for the gatherer object, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer.
Context: Application, SystemIndex Catalog
Error: (07/09/2014 10:03:12 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17126 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: f40
Start Time: 01cf9bf39720f370
Termination Time: 0
Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Report Id:
Error: (07/09/2014 09:53:50 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17126, time stamp: 0x53882e30
Faulting module name: MSHTML.dll, version: 11.0.9600.17126, time stamp: 0x53884c7d
Exception code: 0xc0000005
Fault offset: 0x002dc713
Faulting process id: 0x15f4
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Error: (07/09/2014 09:28:44 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3011) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
Error: (07/09/2014 09:28:44 PM) (Source: Microsoft-Windows-LoadPerf) (EventID: 3012) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
Error: (07/09/2014 09:23:11 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
System errors:
=============
Error: (07/10/2014 02:40:41 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.
Error: (07/10/2014 02:40:41 PM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
Error: (07/10/2014 02:40:41 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.
Error: (07/10/2014 02:40:41 PM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
Error: (07/10/2014 02:40:40 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.
Error: (07/10/2014 02:40:40 PM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
Error: (07/10/2014 02:40:40 PM) (Source: Schannel) (EventID: 4120) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.
Error: (07/10/2014 02:40:40 PM) (Source: Schannel) (EventID: 4106) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
Error: (07/06/2014 08:30:22 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.
Error: (07/05/2014 08:27:37 PM) (Source: Service Control Manager) (EventID: 7024) (User: )
Description: The AVGIDSAgent service terminated with service-specific error %%-536753635.
Microsoft Office Sessions:
=========================
==================== Memory info ===========================
Percentage of memory in use: 77%
Total physical RAM: 1633.33 MB
Available physical RAM: 373.06 MB
Total Pagefile: 3266.66 MB
Available Pagefile: 1407.02 MB
Total Virtual: 8192 MB
Available Virtual: 8191.85 MB
==================== Drives ================================
Drive c: (TI106412W0C) (Fixed) (Total:283.29 GB) (Free:231.26 GB) NTFS ==>[system with boot components (obtained from reading drive)]
==================== MBR & Partition Table ==================
========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 298 GB) (Disk ID: 17DF695F)
Partition 1: (Active) - (Size=1 GB) - (Type=27)
Partition 2: (Not Active) - (Size=283 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=13 GB) - (Type=17)
==================== End Of Log ============================ -
My computer is running very slowly. It takes forever for anything to open up and actually work. Also, every time I click anywhere on a webpage, I get a pop-up window. Please help me.
HELP! My computer is slow
in Malware Removal
Posted
here is the other log for FRST