raynertj
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Posts posted by raynertj
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What low memory issue? What specifically does it say?
Have you emptied recycle bin, run disk cleanup and defrag?
How much RAM ? How much video card memory? How large a swap file (Virtual memory) , and is it set to let windows manage or to a set size?
It's an Intel Pentium 4 CPU, with 2 GB of Ram and # Ghz.
I run CCleaner as well as ATF Cleaner and Comodo disk cleaner. and have defraged a couple of ways. Not sure about the other that you ask about. Where do I find that info. I'm running Panda, Comodo and Webroot Internet Security Essentials at startup.
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Okay, pardon if some of this is repetetive, but I just copied what I told others to do that worked for them
First off, .NET framework is incremental, building on older versions so you need to install the update for 1.1 first and then reboot and install the one for 3.5
Or you can uninstall all .Net framework entries in add/remove programs (start with highest number version first) and then get the full installer
http://www.mydigitallife.info/2008/1...tup-installer/
Download full package of Microsoft .NET Framework 3.5 SP1: dotnetfx35.exe (231 MB) http://download.microsoft.com/downlo...dotnetfx35.exe
Go to secunia and run the software inspector and try the links to individual updates that they offer
http://secunia.com/vulnerability_scanning/online/
=======
Looks like they are abandoning the incremental and doing it right this time around.
Supported Operating Systems: Windows 7; Windows Server 2003 Service Pack 2; Windows Server 2008; Windows Server 2008 R2; Windows Vista Service Pack 1; Windows XP Service Pack 3
Supported Architectures:
x86
x64
ia64
Prerequisites:
Windows Installer 3.1 or later
Internet Explorer 5.01 or later
The Microsoft .NET Framework 4 web installer package downloads and installs the .NET Framework components required to run on the target machine architecture and OS.
Looks like a great many improvements.
So , uninstall the old .net frameworks and just install version 4.0
Side note; I uninstalled all and installed version 4.0 and it still tries to install the update for .net framework 2.0
Security Update for Microsoft .NET Framework, Version 2.0 (KB928365)
The solution is to click the + to expand the update information, uncheck the selection box and click the box now visible to not show this update again.
You will get a dire warning, but then it will be gone.
Net framework 4 appears to be much smaller than the combination of previous updates.
or reinstall net famework 2.0 or leave it installed
Did that and windows update reinstalled them all.
Reinstall and update took several visits since some updates require that they be installed independently of all others. And sometimes once you install on others pop up.
===========
Or you can uninstall all .Net framework entries in add/remove programs (start with highest number version first) and then get the full installer
Download full package of Microsoft .NET Framework 3.5 SP1: dotnetfx35.exe (231 MB) http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe
Go to secunia and run the software inspector and try the links to individual updates that they offer
http://secunia.com/vulnerability_scanning/online/
EDIT
http://www.microsoft.com/downloads/d...displaylang=en
Looks like they are abandoning the incremental and doing it right this time around.
Supported Operating Systems: Windows 7; Windows Server 2003 Service Pack 2; Windows Server 2008; Windows Server 2008 R2; Windows Vista Service Pack 1; Windows XP Service Pack 3
Supported Architectures:
x86
x64
ia64
Prerequisites:
Windows Installer 3.1 or later
Internet Explorer 5.01 or later
The Microsoft .NET Framework 4 web installer package downloads and installs the .NET Framework components required to run on the target machine architecture and OS.
==========
Also read this thread. I reproduced the error by uninstalling all net frameworks, it then prompted for the update which would not install. I reinstalled framework 2 and then windows update reinstalled them all, with updates. It took several restarts and several visits to windows update as many require that you install them individually , apart from all other updates.
http://forums.g4tv.com/showthread.php?t=152109
Net framework 4.0
All .net available here.
http://msdn.microsoft.com/en-us/netframework/aa731542.aspx
.NET Framework 2.0
==============
Thanks the first link that you provided didn't work. http://www.mydigitallife.info/2008/1...tup-installer/ but the full installer worked great. I then tried to install Net framework version 4.0 which was succesful. I checked for other updates and there was only Silverlight. Just running Secunia now. I don't if this will deal with my low memory issue or not but will see.
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I'm having trouble loading the security update shown "Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP,(KB2416447)" as well as 2.x and 3.x and I keep running in insufficient memory issues lately
Free space is 101GB. The downloads are coming from Microsoft update and I've also tried Secunia.
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I'm having trouble loading the security update shown "Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP,(KB2416447)" as well as 2.x and 3.x and I keep running in insufficient memory issues lately
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Very Cool. AVG runs much nicer than Norton eh?
Sure seems to.
Hey one last thing. In my HJT eacceleration keeps "reloading" itself' It's not in the add/remove to remove, it's not in the programs files as I searched on both files and folders. How do I get rid of it.
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Alrighty. Keep us posted.
So far so good
I've loaded AVG and run it then rebooted and haven't seen a change in speed.
Thanks for the lead on AVG.
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Just wondering, what brought you to the conclusion that runservice.exe was causing the slowdown, as aposed to just Norton, or something else?
We tried a number of different combinations in msconfig services with reboots each time and looked at the time to load a web page. This was after we'd tried a test in Safe mode connected and found a big difference in speed. The only combination that consistently slowed the Browser response time was the ones mentioned above.
ps I've uninstalled Norton and am in the process of installing / running the AVG option. Once it's done I'll take a look at browser response speed. I have no idea which game the the runservice.exe is associated with.
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From everything I have found, runservice.exe should not have issues with any AV. That file should do nothing more than act as copy-protection for games.
Interesting as with allthe combinations that we tried it was the only one that caused a significant decrease in browser speed.
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Despite all the prorams you have running, none of them is a good substitute for an Anti-Virus. I would highly suggest you enable it again. You are at a high risk without it.
As for Xoftspy, I would actually advise you to remove it. It has had many concerns with false-positives, and it isn't very good at protecting you anyway.
If you don't want to re-enable Norton, but would like to give a free alternative a try, that could also help. As already stated, Norton is a resource hog. If you are looking for a different AV, I would suggest AVG Free. It is a free and very good anti-virus that won't take up as much system resources.
If you do decide to go for AVG, make sure you have completely removed Norton. Never have more than one AV active on a computer. That would cause even more issues.
Also, what firewall do you use?
Matt
Before I uninstall Norton AV are there any known conflicts between the AV you've suggested and runservice.exe
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So now you have disabled your anti-virus? Thats not good.
defwatch.exe is part of an application that you have that is supposed to 'compliment your virus protection.'
runservice.exe is a part of the eLicense licensing system incorporated with common software and games. runservice.exe should not be disabled, required for essential applications to work properly.
Sounds like being between a rock and a hard place.
I still have Spybot resident running, spywareguard, and Cyberhawk and can reinstall CA security. I also have Adaware SE, Spyware blaster and Xoftspy available.
Question is will those suffice in the absence of Norton AV. I don't have McAfee.
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Try running Windows Live OneCare.. Click the blue Full Service Scan button.
I contacted Sympatico and went through the system with them and found that what the Modem was seeing was the right speed which narrowed the issue to the Browser. I then contacted Microsoft and went through a long process of trying to determine what the issue was that was causing the slowdown. In the end it looks like there was a conflict between:
1) DefWatch which looks like it's related to C:\\program files\NavNT\defwatch.exe (what's this do)
2) LicCtrl Service which look like it's related to c:\windows\runservice.exe (what's this)
3) Norton antivirus
Disabling all 3 has the speed back to normal.
Any comments on the above conflict.
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Now, I wouldn't touch those HJT's with a ten foot pole, and certainly not an expert; but to throw a kink into the thought process, I'm wondering if since the slowdown seems to be mainly opening up websites, could it be a problem with Router/Modem/Cables/Wiring/etc? (sorry for that run on sentence!)
Have you checked for loose connections?
Liz
Looks like someone does some reading and is learning from other peoples mistakes.
/me pats Liz on the back and says nice observation m'am.
M
I went in and did the deletions on the HJT file and used regedit to get at the HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\P references\HME and set the
DWORD value DisableDiscovery to 2
The one that couldn't find was HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" you'll find "quicktime task" with the value "c:\programfiler\quicktime\qttask.exe -atboottime". Remove it to avoid the file from loading on boot.
I also could not delete the eacceleration using the add/removes programs as it wasn't there and didn't show in the Programs file but keeps coming up on reboot as an error.
I also couldn't delete the Yahoo Companion for the add/remove.
The computer is still slow running.
I'm on a high speed DSL, with a network of two. I've changed it so that the Dell ran only through the Speedstream with no change and changed the cables, with no change and changed wall jacks, with no change.
I suspect the ISP somewhat but there are also some progrmas not related to IE access that are also slow loading. Most IE sites are very slow loading.
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Here's the silent runners file:
"Silent Runners.vbs", revision 49, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"
Startup items buried in registry:
---------------------------------
HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"WMPNSCFG" = "C:\Program Files\Windows Media Player\WMPNSCFG.exe" [MS]
"Window Washer" = "C:\Program Files\Webroot\Washer\wwDisp.exe" ["Webroot Software"]
"INetBooster" = "C:\Program Files\OSS\Internet Booster\ISpBos.exe" ["Onestopsoft.com"]
"DellSupport" = ""C:\Program Files\Dell Support\DSAgnt.exe" /startup" ["Gteko Ltd."]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"msnmsgr" = ""C:\Program Files\MSN Messenger\msnmsgr.exe" /background" [MS]
"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [MS]
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"vptray" = "C:\Program Files\NavNT\vptray.exe" ["Symantec Corporation"]
"UpdateManager" = ""C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r" ["Sonic Solutions"]
"SpybotSnD" = ""C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck" ["Safer Networking Limited"]
"SoundMAXPnP" = "C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe" ["Analog Devices, Inc."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"PCMService" = ""C:\Program Files\Dell\Media Experience\PCMService.exe"" ["CyberLink Corp."]
"mmtask" = "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe" ["Musicmatch Inc."]
"KernelFaultCheck" = "%systemroot%\system32\dumprep 0 -k" [MS]
"igfxtray" = "C:\WINDOWS\system32\igfxtray.exe" ["Intel Corporation"]
"igfxpers" = "C:\WINDOWS\system32\igfxpers.exe" ["Intel Corporation"]
"igfxhkcmd" = "C:\WINDOWS\system32\hkcmd.exe" ["Intel Corporation"]
"DXM6Patch_981116" = "C:\WINDOWS\p_981116.exe /Q:A" [MS]
"dla" = "C:\WINDOWS\system32\dla\tfswctrl.exe" ["Sonic Solutions"]
"Cyberhawk" = "C:\Program Files\Novatix\Cyberhawk\CHTray.exe" ["Novatix Corporation"]
HKLM\Software\Microsoft\Active Setup\Installed Components\
<{12d0ed0d-0ee0-4f90-8827-78cefb8f4988}\(Default) = "IE7 Uninstall Stub"
\StubPath = "C:\WINDOWS\system32\ieudinit.exe" [MS]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{02478D38-C3F9-4efb-9B51-7695ECA05670}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Yahoo! Companion BHO"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll" ["Yahoo! Inc."]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "AcroIEHlprObj Class"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{4A368E80-174F-4872-96B5-0B27DDD11DB2}\(Default) = "SpywareGuard Download Protection"
-> {HKLM...CLSID} = "SpywareGuardDLBLOCK.CBrowserHelper"
\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\dlprotect.dll" [null data]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" ["Safer Networking Limited"]
{5CA3D70E-1895-11CF-8E15-001234567890}\(Default) = (no title provided)
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll" ["Sun Microsystems, Inc."]
HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {HKLM...CLSID} = "RecordNow! SendToExt"
\InProcServer32\(Default) = "C:\Program Files\Sonic\RecordNow!\shlext.dll" [null data]
"{BDA77241-42F6-11d0-85E2-00AA001FE28C}" = "LDVP Shell Extensions"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{acb4a560-3606-11d3-aef4-00104bd0f92d}" = "KodakShellExtension"
-> {HKLM...CLSID} = "KodakShellExtension"
\InProcServer32\(Default) = "C:\Program Files\Common Files\KODAK\IFSCore\kodakshx.dll" ["Eastman Kodak Company"]
"{6EE51AA0-77A0-11D7-B4E1-000347126E46}" = "Window Washer Shell Shredding Utility"
-> {HKLM...CLSID} = "Window Washer Shell Shredding Utility"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\WEBROO~1\SHELLW~1.DLL" ["Webroot Software"]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
"{AB77609F-2178-4E6F-9C4B-44AC179D937A}" = "a-squared Context Menu Shell Extension"
-> {HKLM...CLSID} = "a-squared context menu"
\InProcServer32\(Default) = "C:\PROGRA~1\A-SQUA~1\A2CONT~1.DLL" [file not found]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{DDE4BEEB-DDE6-48fd-8EB5-035C09923F83}" = "UnlockerShellExtension"
-> {HKLM...CLSID} = "UnlockerShellExtension"
\InProcServer32\(Default) = "C:\Program Files\Unlocker\UnlockerCOM.dll" [null data]
"{52B87208-9CCF-42C9-B88E-069281105805}" = "Trojan Remover Shell Extension"
-> {HKLM...CLSID} = "Trojan Remover Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1\Trshlex.dll" [file not found]
"{EB47FF00-225E-11D2-9E1D-00A0C9AB0EEE}" = "eLicense Control"
-> {HKLM...CLSID} = "eLicense Control"
\InProcServer32\(Default) = "C:\WINDOWS\lcmmfu.cpl" [null data]
"{81559C35-8464-49F7-BB0E-07A383BEF910}" = "SpywareGuard"
-> {HKLM...CLSID} = "SpywareGuard.Handler"
\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\spywareguard.dll" [null data]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{81559C35-8464-49F7-BB0E-07A383BEF910}" = "SpywareGuard"
-> {HKLM...CLSID} = "SpywareGuard.Handler"
\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\spywareguard.dll" [null data]
HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Windows\
<<!>> "AppInit_DLLs" = "°b" [file not found]
HKLM\System\CurrentControlSet\Control\SecurityProviders\
<<!>> ("zwebauth.dll" [MS]) "SecurityProviders" = "msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll"
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> igfxcui\DLLName = "igfxdev.dll" ["Intel Corporation"]
<<!>> NavLogon\DLLName = "C:\WINDOWS\system32\NavLogon.dll" [null data]
HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]
HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
EncodeDivXExt\(Default) = "{E9F5B111-CACC-4FD4-81FD-4EB4FD6765A3}"
-> {HKLM...CLSID} = "EncodeDivXContextMenu Class"
\InProcServer32\(Default) = "C:\Documents and Settings\Jeff\My Documents\Jeff's folder\DivX\Dr.DivX\EncodeDivXExt.dll" [file not found]
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
Trojan Remover\(Default) = "{52B87208-9CCF-42C9-B88E-069281105805}"
-> {HKLM...CLSID} = "Trojan Remover Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1\Trshlex.dll" [file not found]
Washer\(Default) = "{6EE51AA0-77A0-11D7-B4E1-000347126E46}"
-> {HKLM...CLSID} = "Window Washer Shell Shredding Utility"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\WEBROO~1\SHELLW~1.DLL" ["Webroot Software"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
Washer\(Default) = "{6EE51AA0-77A0-11D7-B4E1-000347126E46}"
-> {HKLM...CLSID} = "Window Washer Shell Shredding Utility"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\WEBROO~1\SHELLW~1.DLL" ["Webroot Software"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
a2ContMenu\(Default) = "{AB77609F-2178-4E6F-9C4B-44AC179D937A}"
-> {HKLM...CLSID} = "a-squared context menu"
\InProcServer32\(Default) = "C:\PROGRA~1\A-SQUA~1\A2CONT~1.DLL" [file not found]
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
Trojan Remover\(Default) = "{52B87208-9CCF-42C9-B88E-069281105805}"
-> {HKLM...CLSID} = "Trojan Remover Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1\Trshlex.dll" [file not found]
UnlockerShellExtension\(Default) = "{DDE4BEEB-DDE6-48fd-8EB5-035C09923F83}"
-> {HKLM...CLSID} = "UnlockerShellExtension"
\InProcServer32\(Default) = "C:\Program Files\Unlocker\UnlockerCOM.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
HKLM\Software\Classes\AllFilesystemObjects\shellex\ContextMenuHandlers\
a2ContMenu\(Default) = "{AB77609F-2178-4E6F-9C4B-44AC179D937A}"
-> {HKLM...CLSID} = "a-squared context menu"
\InProcServer32\(Default) = "C:\PROGRA~1\A-SQUA~1\A2CONT~1.DLL" [file not found]
UnlockerShellExtension\(Default) = "{DDE4BEEB-DDE6-48fd-8EB5-035C09923F83}"
-> {HKLM...CLSID} = "UnlockerShellExtension"
\InProcServer32\(Default) = "C:\Program Files\Unlocker\UnlockerCOM.dll" [null data]
Group Policies {policy setting}:
--------------------------------
Note: detected settings may not have any effect.
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\
"ForceActiveDesktopOn" = (REG_DWORD) hex:0x00000000
{Enable Active Desktop}
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\
"DisableTaskMgr" = (REG_DWORD) hex:0x00000000
{Remove Task Manager}
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\
"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Shutdown: Allow system to be shut down without having to log on}
"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Devices: Allow undock without having to log on}
Active Desktop and Wallpaper:
-----------------------------
Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState
Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"
Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Terry\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"
Enabled Screen Saver:
---------------------
HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\SSSTARS.SCR" [MS]
Startup items in "Terry" & "All Users" startup folders:
-------------------------------------------------------
C:\Documents and Settings\Terry\Start Menu\Programs\Startup
"SpywareGuard" -> shortcut to: "C:\Program Files\SpywareGuard\sgmain.exe" [null data]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Digital Line Detect" -> shortcut to: "C:\Program Files\Digital Line Detect\DLG.exe" ["BVRP Software"]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]
Winsock2 Service Provider DLLs:
-------------------------------
Namespace Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
Transport Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 13
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05
Toolbars, Explorer Bars, Extensions:
------------------------------------
Toolbars
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}"
-> {HKLM...CLSID} = "Yahoo! Companion"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll" ["Yahoo! Inc."]
HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = (no title provided)
-> {HKLM...CLSID} = "Yahoo! Companion"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll" ["Yahoo! Inc."]
"{327C2873-E90D-4C37-AA9D-10AC9BABA46C}" = "Easy-WebPrint"
-> {HKLM...CLSID} = "Easy-WebPrint"
\InProcServer32\(Default) = "C:\Program Files\Canon\Easy-WebPrint\Toolband.dll" [null data]
Explorer Bars
HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Real.com"
\InProcServer32\(Default) = "C:\WINDOWS\system32\Shdocvw.dll" [MS]
HKLM\Software\Classes\CLSID\{03C1C47F-0538-4645-8372-D3109B9FC636}\(Default) = "Easy-WebPrint"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\Program Files\Canon\Easy-WebPrint\Toolband.dll" [null data]
Extensions (Tools menu items, main toolbar menu buttons)
HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
-> {HKLM...CLSID} = "Web Browser Applet Control"
\InProcServer32\(Default) = "C:\WINDOWS\system32\msjava.dll" [MS]
{E2E2DD38-D088-4134-82B7-F2BA38496583}\
"MenuText" = "@xpsp3res.dll,-20001"
"Exec" = "%windir%\Network Diagnostic\xpnetdiag.exe" [MS]
Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------
Automatic LiveUpdate Scheduler, Automatic LiveUpdate Scheduler, ""C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe"" ["Symantec Corporation"]
Cyberhawk, Cyberhawk, ""C:\Program Files\Common Files\Novatix\Cyberhawk\CHService.exe" service" ["Novatix Corporation"]
DefWatch, DefWatch, ""C:\Program Files\NavNT\defwatch.exe"" ["Symantec Corporation"]
HTTP SSL, HTTPFilter, "C:\WINDOWS\System32\svchost.exe -k HTTPFilter" {"C:\WINDOWS\System32\w3ssl.dll" [MS]}
Kodak Camera Connection Software, KodakCCS, "C:\WINDOWS\system32\drivers\KodakCCS.exe" ["Eastman Kodak Company"]
LicCtrl Service, LicCtrlService, "C:\WINDOWS\runservice.exe" [null data]
Norton AntiVirus Client, Norton AntiVirus Server, ""C:\Program Files\NavNT\rtvscan.exe"" ["Symantec Corporation"]
ScsiAccess, ScsiAccess, "C:\WINDOWS\system32\ScsiAccess.EXE" [null data]
Windows Media Player Network Sharing Service, WMPNetworkSvc, ""C:\Program Files\Windows Media Player\WMPNetwk.exe"" [MS]
Keyboard Driver Filters:
------------------------
HKLM\System\CurrentControlSet\Control\Class\{4D36E96B-E325-11CE-BFC1-08002BE10318}\
"UpperFilters" = <<!>> "NxKbMon" ["Novatix Corporation"]
Print Monitors:
---------------
HKLM\System\CurrentControlSet\Control\Print\Monitors\
Canon BJ Language Monitor iP4200\Driver = "CNMLM78.DLL" ["CANON INC."]
Microsoft Shared Fax Monitor\Driver = "FXSMON.DLL" [MS]
----------
<<!>>: Suspicious data at a malware launch point.
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 64 seconds.
---------- (total run time: 336 seconds)
-
I removed the Google toolbar (Control Panel Add/remove programs) and did a clean boot of the system. On rebooting and resetting to normal mode a lot of programs came up that I had previously deselected. Here's the current HJ. What do I need and what don't I need in the "04" area in particular. If you want to see a slinet running log I can post one as well. It's still running slow.
Logfile of HijackThis v1.99.1
Scan saved at 12:05:46 PM, on 28/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Novatix\Cyberhawk\CHTray.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\OSS\Internet Booster\ISpBos.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Common Files\Novatix\Cyberhawk\CHService.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\runservice.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.ca/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [webscan] "C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe" -k
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [spybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Cyberhawk] C:\Program Files\Novatix\Cyberhawk\CHTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [iNetBooster] C:\Program Files\OSS\Internet Booster\ISpBos.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab46479.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/latest/PlaxoInstall.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} - http://www.miniclip.com/puzzlepirates/miniclipGameLoader.dll
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://www.miniclip.com/ricochet/ReflexiveWebGameLoader.cab
O16 - DPF: {42D683F7-9C1B-11D7-A860-005056C00001} (.print Client RDP Webinstall) - http://workfromhome.mmm.com/client/TPClien...sh/TPRDPenN.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111...all/xscan53.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://download.shockwave.com/pub/otoy/OTOYAX.cab
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft Terminal Services Client Control (redist)) - http://workfromhome.mmm.com/msrdp.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (ZPA_HRTZ Object) - http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab40641.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} (Java Plug-in) -
O16 - DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} (Java Plug-in) -
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab41227.cab
O16 - DPF: {E0FEE963-BB53-4215-81AD-B28C77384644} (WebBrowserType Class) - http://eserv.sympatico.ca/netassistant/con...adaPortalAX.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Cyberhawk - Unknown owner - C:\Program Files\Common Files\Novatix\Cyberhawk\CHService.exe" service (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE
-
I removed the Google toolbar (Control Panel Add/remove programs) and did a clean boot of the system. On rebooting and resetting to normal mode a lot of programs came up that I had previously deselected. Here's the current HJ. What do I need and what don't I need in the "04" area in particular. If you want to see a slinet running log I can post one as well. It's still running slow.
Logfile of HijackThis v1.99.1
Scan saved at 12:05:46 PM, on 28/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Novatix\Cyberhawk\CHTray.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\OSS\Internet Booster\ISpBos.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Common Files\Novatix\Cyberhawk\CHService.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\runservice.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.ca/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [webscan] "C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe" -k
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [spybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Cyberhawk] C:\Program Files\Novatix\Cyberhawk\CHTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [iNetBooster] C:\Program Files\OSS\Internet Booster\ISpBos.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab46479.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/latest/PlaxoInstall.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} - http://www.miniclip.com/puzzlepirates/miniclipGameLoader.dll
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://www.miniclip.com/ricochet/ReflexiveWebGameLoader.cab
O16 - DPF: {42D683F7-9C1B-11D7-A860-005056C00001} (.print Client RDP Webinstall) - http://workfromhome.mmm.com/client/TPClien...sh/TPRDPenN.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111...all/xscan53.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://download.shockwave.com/pub/otoy/OTOYAX.cab
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft Terminal Services Client Control (redist)) - http://workfromhome.mmm.com/msrdp.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (ZPA_HRTZ Object) - http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab40641.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} (Java Plug-in) -
O16 - DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} (Java Plug-in) -
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab41227.cab
O16 - DPF: {E0FEE963-BB53-4215-81AD-B28C77384644} (WebBrowserType Class) - http://eserv.sympatico.ca/netassistant/con...adaPortalAX.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Cyberhawk - Unknown owner - C:\Program Files\Common Files\Novatix\Cyberhawk\CHService.exe" service (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE
-
Assuming that the computer is clean, how do I move the information that I provided to the other group.
Thanks
-
Looks clean...
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only
- Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
- Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
- Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.
Open Hijackthis and click scan. Then check mark the following entries
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
Now close all open windows except Hijackthis and click fix checked
I did the things that you suggested and we use IE version 6. Tried version 7 and it was tooo slow. The response time after doing what you suggested is still slow. Here's a silent runners file: Is there anything there:
"Silent Runners.vbs", revision 49, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"
Startup items buried in registry:
---------------------------------
HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"DellSupport" = ""C:\Program Files\Dell Support\DSAgnt.exe" /startup" ["Gteko Ltd."]
"Window Washer" = "C:\Program Files\Webroot\Washer\wwDisp.exe" ["Webroot Software"]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"WMPNSCFG" = "C:\Program Files\Windows Media Player\WMPNSCFG.exe" [MS]
"INetBooster" = "C:\Program Files\OSS\Internet Booster\ISpBos.exe" ["Onestopsoft.com"]
"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [MS]
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"Cyberhawk" = "C:\Program Files\Novatix\Cyberhawk\CHTray.exe" ["Novatix Corporation"]
"MSConfig" = "C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto" [MS]
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx\ {++}
"(Default)" = "(empty string)" [file not found]
HKLM\Software\Microsoft\Active Setup\Installed Components\
<{12d0ed0d-0ee0-4f90-8827-78cefb8f4988}\(Default) = "IE7 Uninstall Stub"
\StubPath = "C:\WINDOWS\system32\ieudinit.exe" [MS]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{02478D38-C3F9-4efb-9B51-7695ECA05670}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Yahoo! Companion BHO"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll" ["Yahoo! Inc."]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "AcroIEHlprObj Class"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{4A368E80-174F-4872-96B5-0B27DDD11DB2}\(Default) = "SpywareGuard Download Protection"
-> {HKLM...CLSID} = "SpywareGuardDLBLOCK.CBrowserHelper"
\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\dlprotect.dll" [null data]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" ["Safer Networking Limited"]
{5CA3D70E-1895-11CF-8E15-001234567890}\(Default) = (no title provided)
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll" ["Sun Microsystems, Inc."]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Google Toolbar Helper"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar4.dll" ["Google Inc."]
HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {HKLM...CLSID} = "RecordNow! SendToExt"
\InProcServer32\(Default) = "C:\Program Files\Sonic\RecordNow!\shlext.dll" [null data]
"{BDA77241-42F6-11d0-85E2-00AA001FE28C}" = "LDVP Shell Extensions"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{acb4a560-3606-11d3-aef4-00104bd0f92d}" = "KodakShellExtension"
-> {HKLM...CLSID} = "KodakShellExtension"
\InProcServer32\(Default) = "C:\Program Files\Common Files\KODAK\IFSCore\kodakshx.dll" ["Eastman Kodak Company"]
"{6EE51AA0-77A0-11D7-B4E1-000347126E46}" = "Window Washer Shell Shredding Utility"
-> {HKLM...CLSID} = "Window Washer Shell Shredding Utility"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\WEBROO~1\SHELLW~1.DLL" ["Webroot Software"]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
"{AB77609F-2178-4E6F-9C4B-44AC179D937A}" = "a-squared Context Menu Shell Extension"
-> {HKLM...CLSID} = "a-squared context menu"
\InProcServer32\(Default) = "C:\PROGRA~1\A-SQUA~1\A2CONT~1.DLL" [file not found]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{DDE4BEEB-DDE6-48fd-8EB5-035C09923F83}" = "UnlockerShellExtension"
-> {HKLM...CLSID} = "UnlockerShellExtension"
\InProcServer32\(Default) = "C:\Program Files\Unlocker\UnlockerCOM.dll" [null data]
"{52B87208-9CCF-42C9-B88E-069281105805}" = "Trojan Remover Shell Extension"
-> {HKLM...CLSID} = "Trojan Remover Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1\Trshlex.dll" [file not found]
"{EB47FF00-225E-11D2-9E1D-00A0C9AB0EEE}" = "eLicense Control"
-> {HKLM...CLSID} = "eLicense Control"
\InProcServer32\(Default) = "C:\WINDOWS\lcmmfu.cpl" [null data]
HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Windows\
"AppInit_DLLs" = (value not set)
HKLM\System\CurrentControlSet\Control\SecurityProviders\
<<!>> ("zwebauth.dll" [MS]) "SecurityProviders" = "msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, zwebauth.dll"
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> igfxcui\DLLName = "igfxdev.dll" ["Intel Corporation"]
<<!>> NavLogon\DLLName = "C:\WINDOWS\system32\NavLogon.dll" [null data]
HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]
HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
EncodeDivXExt\(Default) = "{E9F5B111-CACC-4FD4-81FD-4EB4FD6765A3}"
-> {HKLM...CLSID} = "EncodeDivXContextMenu Class"
\InProcServer32\(Default) = "C:\Documents and Settings\Jeff\My Documents\Jeff's folder\DivX\Dr.DivX\EncodeDivXExt.dll" [file not found]
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
Trojan Remover\(Default) = "{52B87208-9CCF-42C9-B88E-069281105805}"
-> {HKLM...CLSID} = "Trojan Remover Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1\Trshlex.dll" [file not found]
Washer\(Default) = "{6EE51AA0-77A0-11D7-B4E1-000347126E46}"
-> {HKLM...CLSID} = "Window Washer Shell Shredding Utility"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\WEBROO~1\SHELLW~1.DLL" ["Webroot Software"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
Washer\(Default) = "{6EE51AA0-77A0-11D7-B4E1-000347126E46}"
-> {HKLM...CLSID} = "Window Washer Shell Shredding Utility"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\WEBROO~1\SHELLW~1.DLL" ["Webroot Software"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
a2ContMenu\(Default) = "{AB77609F-2178-4E6F-9C4B-44AC179D937A}"
-> {HKLM...CLSID} = "a-squared context menu"
\InProcServer32\(Default) = "C:\PROGRA~1\A-SQUA~1\A2CONT~1.DLL" [file not found]
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C}"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
Trojan Remover\(Default) = "{52B87208-9CCF-42C9-B88E-069281105805}"
-> {HKLM...CLSID} = "Trojan Remover Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1\Trshlex.dll" [file not found]
UnlockerShellExtension\(Default) = "{DDE4BEEB-DDE6-48fd-8EB5-035C09923F83}"
-> {HKLM...CLSID} = "UnlockerShellExtension"
\InProcServer32\(Default) = "C:\Program Files\Unlocker\UnlockerCOM.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
HKLM\Software\Classes\AllFilesystemObjects\shellex\ContextMenuHandlers\
a2ContMenu\(Default) = "{AB77609F-2178-4E6F-9C4B-44AC179D937A}"
-> {HKLM...CLSID} = "a-squared context menu"
\InProcServer32\(Default) = "C:\PROGRA~1\A-SQUA~1\A2CONT~1.DLL" [file not found]
UnlockerShellExtension\(Default) = "{DDE4BEEB-DDE6-48fd-8EB5-035C09923F83}"
-> {HKLM...CLSID} = "UnlockerShellExtension"
\InProcServer32\(Default) = "C:\Program Files\Unlocker\UnlockerCOM.dll" [null data]
Group Policies {policy setting}:
--------------------------------
Note: detected settings may not have any effect.
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\
"ForceActiveDesktopOn" = (REG_DWORD) hex:0x00000000
{Enable Active Desktop}
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\
"DisableTaskMgr" = (REG_DWORD) hex:0x00000000
{Remove Task Manager}
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\
"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Shutdown: Allow system to be shut down without having to log on}
"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Devices: Allow undock without having to log on}
Active Desktop and Wallpaper:
-----------------------------
Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState
Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"
Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Terry\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"
Enabled Screen Saver:
---------------------
HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\SSSTARS.SCR" [MS]
Startup items in "Terry" & "All Users" startup folders:
-------------------------------------------------------
C:\Documents and Settings\Terry\Start Menu\Programs\Startup
"SpywareGuard" -> shortcut to: "C:\Program Files\SpywareGuard\sgmain.exe" [null data]
Enabled Scheduled Tasks:
------------------------
"McAfee.com Scan for Viruses - My Computer (DDVZ8961-Jeff)" -> launches: "c:\program files\mcafee.com\vso\mcmnhdlr.exe /runtask:0" [file not found]
"Spybot - Search & Destroy - Scheduled Task" -> launches: "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe /AUTOCHECK /AUTOFIX /AUTOCLOSE" ["Safer Networking Limited"]
"XoftSpy" -> launches: "C:\Program Files\XoftSpy\XoftSpy.exe -t" ["ParetoLogic Inc."]
Winsock2 Service Provider DLLs:
-------------------------------
Namespace Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
Transport Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 13
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05
Toolbars, Explorer Bars, Extensions:
------------------------------------
Toolbars
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}"
-> {HKLM...CLSID} = "Yahoo! Companion"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll" ["Yahoo! Inc."]
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {HKLM...CLSID} = "&Google"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar4.dll" ["Google Inc."]
HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = (no title provided)
-> {HKLM...CLSID} = "Yahoo! Companion"
\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll" ["Yahoo! Inc."]
"{327C2873-E90D-4C37-AA9D-10AC9BABA46C}" = "Easy-WebPrint"
-> {HKLM...CLSID} = "Easy-WebPrint"
\InProcServer32\(Default) = "C:\Program Files\Canon\Easy-WebPrint\Toolband.dll" [null data]
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = (no title provided)
-> {HKLM...CLSID} = "&Google"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar4.dll" ["Google Inc."]
Explorer Bars
HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Real.com"
\InProcServer32\(Default) = "C:\WINDOWS\system32\Shdocvw.dll" [MS]
HKLM\Software\Classes\CLSID\{03C1C47F-0538-4645-8372-D3109B9FC636}\(Default) = "Easy-WebPrint"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\Program Files\Canon\Easy-WebPrint\Toolband.dll" [null data]
Extensions (Tools menu items, main toolbar menu buttons)
HKLM\Software\Microsoft\Internet Explorer\Extensions\
{E2E2DD38-D088-4134-82B7-F2BA38496583}\
"MenuText" = "@xpsp3res.dll,-20001"
"Exec" = "%windir%\Network Diagnostic\xpnetdiag.exe" [MS]
Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------
Automatic LiveUpdate Scheduler, Automatic LiveUpdate Scheduler, ""C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe"" ["Symantec Corporation"]
Cyberhawk, Cyberhawk, ""C:\Program Files\Common Files\Novatix\Cyberhawk\CHService.exe" service" ["Novatix Corporation"]
DefWatch, DefWatch, ""C:\Program Files\NavNT\defwatch.exe"" ["Symantec Corporation"]
HTTP SSL, HTTPFilter, "C:\WINDOWS\System32\svchost.exe -k HTTPFilter" {"C:\WINDOWS\System32\w3ssl.dll" [MS]}
Kodak Camera Connection Software, KodakCCS, "C:\WINDOWS\system32\drivers\KodakCCS.exe" ["Eastman Kodak Company"]
LicCtrl Service, LicCtrlService, "C:\WINDOWS\runservice.exe" [null data]
Norton AntiVirus Client, Norton AntiVirus Server, ""C:\Program Files\NavNT\rtvscan.exe"" ["Symantec Corporation"]
ScsiAccess, ScsiAccess, "C:\WINDOWS\system32\ScsiAccess.EXE" [null data]
Windows Media Player Network Sharing Service, WMPNetworkSvc, ""C:\Program Files\Windows Media Player\WMPNetwk.exe"" [MS]
Keyboard Driver Filters:
------------------------
HKLM\System\CurrentControlSet\Control\Class\{4D36E96B-E325-11CE-BFC1-08002BE10318}\
"UpperFilters" = <<!>> "NxKbMon" ["Novatix Corporation"]
Print Monitors:
---------------
HKLM\System\CurrentControlSet\Control\Print\Monitors\
Canon BJ Language Monitor iP4200\Driver = "CNMLM78.DLL" ["CANON INC."]
Microsoft Shared Fax Monitor\Driver = "FXSMON.DLL" [MS]
----------
<<!>>: Suspicious data at a malware launch point.
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 27 seconds.
---------- (total run time: 361 seconds)
- Double-click ATF-Cleaner.exe to run the program.
-
We have 2 computers on a network, one older Compaq and a newer Dell. The Dell for some reason has slowed consdierably lately compared to the older Compaq. I've tried using various Virus. trojan. etc scans and defraged the computer but the response of the Dell is still slow. Most notably at loading IE sites but also with some sofware but not all.
Any thoughts??
Thanks
re's the hijackthis file:
HeLogfile of HijackThis v1.99.1
Scan saved at 6:23:16 PM, on 22/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Novatix\Cyberhawk\CHService.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\runservice.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\Novatix\Cyberhawk\CHTray.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\OSS\Internet Booster\ISpBos.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\Novatix\Cyberhawk\CHTray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\explorer.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.ca/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Cyberhawk] C:\Program Files\Novatix\Cyberhawk\CHTray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [iNetBooster] C:\Program Files\OSS\Internet Booster\ISpBos.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab46479.cab
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/latest/PlaxoInstall.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} - http://www.miniclip.com/puzzlepirates/miniclipGameLoader.dll
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://www.miniclip.com/ricochet/ReflexiveWebGameLoader.cab
O16 - DPF: {42D683F7-9C1B-11D7-A860-005056C00001} (.print Client RDP Webinstall) - http://workfromhome.mmm.com/client/TPClien...sh/TPRDPenN.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111...all/xscan53.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://download.shockwave.com/pub/otoy/OTOYAX.cab
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft Terminal Services Client Control (redist)) - http://workfromhome.mmm.com/msrdp.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (ZPA_HRTZ Object) - http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab40641.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab41227.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Cyberhawk - Unknown owner - C:\Program Files\Common Files\Novatix\Cyberhawk\CHService.exe" service (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE
-
We have 2 computers on a network, one older Compaq and a newer Dell. The Dell for some reason has slowed consdierably lately compared to the older Compaq. I've tried using various Virus. trojan. etc scans and defraged the computer but the response of the Dell is still slow. Most notably at loading IE sites but also with some sofware but not all.
Any thoughts??
Thanks
-
Thanks for all your help / suggestions on this.
-
So far the problem hasn't reoccured but that was before doing the most recent edits. I did go in and delete some files to create a little more hard drive memory.
I did try Trend micro product but it blocked my seeing another computer on this home network in the trial edition so I couldn't get a good idea of it's capabilities. It did not allow me to specify the IP address for the other computer in the trial copy.
-
How's this look
Logfile of HijackThis v1.99.1
Scan saved at 3:20:04 PM, on 2/26/06
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\LINKSYS WIRELESS-G PCI ADAPTER\WMP54GV4.EXE
C:\PROGRAM FILES\SYMANTEC_CLIENT_SECURITY\SYMANTEC ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\SYMANTEC_CLIENT_SECURITY\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NETASSISTANT\SMARTBRIDGE\MOTIVESB.EXE
C:\PROGRAM FILES\SYMANTEC_CLIENT_SECURITY\SYMANTEC ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGMAIN.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\DOWNLOADS\HIJACKTHIS.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F1 - win.ini: run=hpfsched
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [scanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [systemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [WMP54Gv4] C:\Program Files\Linksys Wireless-G PCI Adapter\WMP54Gv4.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1\SYMANT~1\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1\SYMANT~1\defwatch.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmwordtrans.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://workfromhome.mmm.com/msrdp.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
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Thanks, I did find that correspondence in the link after I'd sent the initial message that was subsequently moved to this forum.
Still not sure what caused it. What about removing some items from the start-up menu and which ones would you suggest. This is an older Compaq computer with 2 hard drives. Each has about 7 GB. The "C" drive has about 2.4 GB free.
Thanks
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When the problem started I did try to go into Safe Mode to run the scans but the issue prevented the start bar from showing .
I do clear the Cache on a regular basis and run Window washer daily. Re the Scan Disk and defrag I also do that periodically and did do that when the problem occured.
You mention about having a lot of stuff on startup. What are you suggesting that I go into msconfig and remove from the startup.
Thanks
Microsoft .NET Framework 1.1 SP1
in Windows 10, 8, 7, Vista, and XP
Posted
It just did it again, the message was:
"Insufficient system resources exist to complete the requested service" The service that I was requesting was to open my Outlook Express. When I shut it down and restart then it will run.