JoanieZ

Hey Chuck. Thank you. My system seems to be running better and the trojan viruses seem to be gone. Thank you for all your help!! Joanie Zier

It finally worked - here is the log ComboFix 13-10-09.01 - Joanie 10/11/2013 9:58.1.2 - x64Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6109.4024 [GMT -6:00]Running from: c:\users\Joanie\Desktop\ComboFix.exeSP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}..((((((((((((((((((((((((( Files Created from 2013-09-11 to 2013-10-11 )))))))))))))))))))))))))))))))..2013-10-11 16:08 . 2013-10-11 16:08 -------- d-----w- c:\users\Default\AppData\Local\temp2013-10-11 15:50 . 2013-10-11 15:50 69000 ----a-w- c:\programdata\Microsoft\Windows Defender\Defin

I clicked both your combo links - I did not get anything even comparable to what they show. There is no log to post that I can find.

The last step would not allow me to copy the log and paste it here. I did the scan and did not click "cure" - I was able to find a report but it just would not allow me to copy it. I have the report on my desktop if you can tell me how to get it to you.

Results of screen317's Security Check version 0.99.74 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 10 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Microsoft Security Essentials Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version 1.75.0.1300 Java 7 Update 40 Adobe Reader 10.1.8 Adobe Reader out of Date! Mozilla Firefox 20.0.1 Firefox out of Date! Google Chrome 30.0.1599.66 Google Chrome 30.0.1599.69 ````````Process Check: objlist.exe by Laurent````

Malwarebytes Anti-Malware (PRO) 1.65.1.1000 www.malwarebytes.org Database version: v2012.11.19.07 Windows 7 Service Pack 1 x64 NTFS Internet Explorer 9.0.8112.16421 Joanie :: JOANIE-PC [administrator] Protection: Enabled 11/19/2012 9:40:49 AM mbam-log-2012-11-19 (09-40-49).txt Scan type: Flash scan Scan options enabled: Memory | Startup | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: Registry | File System | P2P Objects scanned: 170751 Time elapsed: 22 second(s) Memory Processes Detected: 1 C:\Windows\svchost.exe (Trojan.Agent) -> 5068 -> Delete on

Junkware Removal Tool (JRT) by Thisisu Version: 6.0.4 (10.06.2013:1) OS: Windows 7 Home Premium x64 Ran by Joanie on Sun 10/06/2013 at 19:45:13.10 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\protector_dll.protectorbho.1 Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{5A8C4F0A-E734-4AA0-A9E6-CE992904CF19} ~~

Can I run the junkware removal tool without shutting down my software protection? My versions are not disabeling like the list says they will

# AdwCleaner v3.006 - Report created 06/10/2013 at 19:11:58 # Updated 01/10/2013 by Xplode # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits) # Username : Joanie - JOANIE-PC # Running from : C:\Users\Joanie\Downloads\adwcleaner.exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** Folder Deleted : C:\ProgramData\Ask Folder Deleted : C:\ProgramData\AVG Secure Search Folder Deleted : C:\Program Files (x86)\AVG Secure Search Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search Folder Deleted : C:\Users\Joanie\AppData\Local\apn Fo

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93} Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8} Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233} Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497} Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4

I need with my computer